lapointe cv january 2021 - mcgill.ca

Curriculum Vitae, Liette Lapointe

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CURRICULUM VITAE

Liette Lapointe Associate Professor

January 2021


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Personal Information Citizenship Canadian Languages French and English Education Doctorate in Administration HEC Montréal (Ph.D. Information Systems) 1999 Dissertation: L’adoption de systèmes d’information cliniques par les médecins et les infirmières : Une étude des variables individuelles, socio-politiques et organisationnelles Master in Healthcare Management Faculté de Médecine, Université de Montréal (M.Sc.) 1991 M.Sc. Thesis : Une expérience de décentralisation administrative : Le cas de l’Hôpital Sainte-Justine Bachelor in Translation Faculté des Arts et des Lettres, Université de (B.A) Montréal 1987

Positions: Teaching, Research and Administration 2018- … Vice-Dean Programs Desautels Faculty of Management McGill University 2016 - 2018 Associate Dean, Undergraduate Programs Desautels Faculty of Management McGill University 2015 - 2018 Board of Directors CIUSS ouest de l’île 2010 - 2015 Chair, Academic Affairs Committee St. Mary’s Hospital 2010 - 2015 Board of Directors St. Mary’s Hospital


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2007-2013 Academic Director Business and Management Research Center McGill University 2005-… Associate Professor Desautels Faculty of Management McGill University 2002/2006-2012 Information Systems Area Coordinator Faculté de gestion Desautels Université McGill 1999 - 2005 Assistant Professor Faculty of Management McGill University 1996 -1999 Lecturer - Special Category Faculty of Management McGill University 1993-1996 Lecturer École des Hautes Études Commerciales Positions : Scientific Journals and Conferences Editorial Board Member (AE or SE): MIS Quarterly (2014 - 2018) Journal of AIS (2008 - 2012) SIM (2015 - …) Reviewer in Scientific Journals (selected): MIS Quarterly Organization Science Information Systems Research (ISR) Journal of AIS European Journal of IS Journal of MIS Decision Sciences Revue Gestion Journal of Telehealth JAMIA New England Journal of Medicine Reviewer for Funding Agencies (selected) SSHRC FCAR FQRSC CIHR Alberta Health Foundation


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Reviewer for Conferences (selected) ICIS: the Internal Conference in Information Systems AMCIS: American Conference in Information Systems HICSS: Hawaii International Conference on System Sciences ECIS: European Conference in Information Systems IFIP: the International Federation of Information Processing ASAC: the Administrative Sciences Association of Canada Conférence Internationale de Management Stratégique Discussant (selected) ICIS: the Internal Conference in Information Systems AMCIS: American Conference in Information Systems ASAC: the Administrative Sciences Association of Canada HICSS: Hawaii International Conference on System Sciences Conference Program Committee Member: ERP Co-Chair, AMCIS, 2021 Chair, Conference de l’AIM, 2018 Associate Editor, ICIS 2012-2015 Information Systems Division Chair, ASAC 2009 Information Systems Program Chair, ASAC 2008 Academic Reviewer, Information Systems Division, ASAC 2007. Program Committee Member of the International Conference in Information Systems (Case

Research Track), Atlanta.

Publications Articles currently in revision, under review or in preparation Vaghefi, I., Negoita, B. Lapointe, L., The Path to IS Use Addiction: A Process Model, 3rd round of review, ISR Negoita, B., Rahrovani, Y., Lapointe, L., and Pinsonneault, A. “IT Champions as Agents of Change: a Social Capital Perspective”. Minor revisions, JIT Akhlaghpour, S., Lapointe, L., Rivard S., “Configurations of Organizational IT Innovation Adoption – Towards a Typological Information Systems Theory", Major revisions, JAIS Falahati, A., Lapointe, L. “IT Post-Breach Best-Remedies”, in preparation for MISQ


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Articles in refereed journals Bagayogo, F., Le Berre, M., Ruchon, C., Denis, J. L., Lamothe, L., Vedel, I., & Lapointe, L. (2020). Caring for older cancer patients: A Scoping review. Health Policy. Beaudry, A., Vaghefi, I., Lapointe, L., Bagayogo, F. (2020). Impacts of IT User Behavior: Observations Through A New Lens. CAIS, vol. 47 Vedel, I., Ramaprasad, J., Lapointe, L. (2020). Social Media Strategies for Health Promotion by Non-Profit Organizations: a Multiple-Case Study Design, Journal of Medical Internet Research, Vol 22, No 4 (2020): April. Vedel, I., Le Berre, M., Sourial, N., Arsenault-Lapierre, G., Bergman, H. and Lapointe, L., (2018). Shedding light on conditions for the successful passive dissemination of recommendations in primary care: a mixed methods study. Implementation Science, 13(1) Negoita, B., Lapointe, L., & Rivard, S. (2018). Collective Information Systems Use: A Typological Theory. MIS Quarterly, 42(4). Vedel, I., Le Berre, M., Sourial, N., Arsenault-Lapierre, G., Bergman, H., & Lapointe, L. (2018). Shedding light on conditions for the successful passive dissemination of recommendations in primary care: a mixed methods study. Implementation Science, 13(1), 129. Akhlaghpour, S., & Lapointe, L. (2018). From Placebo to Panacea: Studying the Diffusion of IT Management Techniques with Ambiguous Efficiencies: The Case of Capability Maturity Model. Journal of the Association for Information Systems, 19(6), 441-502. Vaghefi, I., Lapointe, L., & Shahbaznezhad, H. (2018). A multilevel process view of organizational knowledge transfer: enablers versus barriers. Journal of Management Analytics, 5(1), 1-17. Vaast, E., Safadi, H, Lapointe, L., and B. Negoita (2017), Social media affordances for connective action - An examination of microblogging use during the gulf of Mexico oil spill, MIS Quarterly 41.4. Vaghefi, I; Lapointe, L ., Boudreau-Pinsonneault, C (2017) A typology of user liability to IT addiction, Information Systems Journal. 27, 125–169 Bagayogo, F.F., Lepage, A., Denis, J.L., Lamothe, L., Lapointe, L., Vedel, I. (2016). Factors influencing cancer specialists' decision to collaborate with geriatricians in treating older cancer patients. Age and ageing 45 (5): 723-726. Rubinowicz A, Vedel I, Sanche S, Lortie M, Law S, Hughes J, Lapointe L. (2016) "A Portrait of EMR Used in Primary Care Across Canada" Commentary. Health Reform Observer;4(2):1-7 Vaghefi, I., Hughes, J. B., Law, S., Lortie, M., Leaver, C., & Lapointe, L. (2016). Understanding the impact of electronic medical record use on practice-based population health management: a mixed-method study. JMIR medical informatics, 4(2), e10.


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Bagayogo F, Lepage A, Denis JL, Lamothe L, Lapointe L, Vedel I. (2016) Grassroots inter-professional networks: The case of organizing care for older cancer patients. Journal of Health Organization and Management; 30(6):971-984. Meissonier, R., Lapointe, L., & Houzé, E. (2015). Légitimer l’implémentation d’un ERP: une comparaison Canada–Thailande. Journal of Decision Systems, 24(3), 318-338. Meissonier, R., Houzé, E., & Lapointe, L. (2014). " Cultural Intelligence" During ERP Implementation: Insights from a Thai Corporation. International Business Research, 7(12), 14. Vedel I, Ghadi V, Lapointe L, Routelous C, Aegerter P, Guirimand F. (2014) Patients', Family Caregivers’ and Professionals' Perspectives on Quality of Palliative Care. Palliative Medicine. Oct;28(9):1128-38 *** 'Editor's choice' for the October 2014 issue of Palliative Medicine*** Routelous C, Lapointe L, Vedel I (2014). Le rôle des passeurs de frontières dans la mise en place de collaboration pluridisciplinaire en médecine/The role of boundary spanners in the implementation of interdisciplinary collaboration in medicine. Journal de gestion et d'économie médicales;7(32):481-499 Lapointe L, Ramaprasad J, Vedel I. (2014) Creating Health Awareness: A Social Media Enabled Collaboration. Health and Technology. May 2014, Volume 4, Issue 1, pp 43-57. Bagayogo, F., Lapointe, L., Bassellier, G. (2014) A New Perspective on IT Adoption: A Qualitative Study of Enhanced Use, JAIS, 15(7): 361-387. Mignerat M, Lapointe L, Vedel I. (2014) Using Telecare for Diabetic Patients: A Mixed Systematic Review, Health Policy and Technology, 3(2): 90-112. de Stampa M, Vedel I, Lapointe L, Buyck JF, Bergman H, Beland F, Ankri J. (2014) Impact on Hospital Admissions of an Integrated Primary Care Model for Very Frail Elderly Patients. In press, Archives of Gerontology and Geriatrics.;58(3):350-365 Akhlaghpour, S., Wu, J., Lapointe, L., & Pinsonneault, A. (2013). The ongoing quest for the IT artifact: Looking back, moving forward. Journal of Information Technology, 28(2), 150-166. Vedel, I., Akhlaghpour, S., Vaghefi, I., Bergman, H., Lapointe, L. (2013) Health information technologies in geriatrics and gerontology: A mixed systematic review. Journal of the American Medical Informatics Association (JAMIA), 20:1109-1119. Vedel I, V. Ghadi V, De Stampa M, Routelous C, Bergman H, Ankri J, Lapointe L. Diffusion of a Collaborative Care Model in Primary Care: A Longitudinal Qualitative Study. BMC Family Practice 2013;14(3):1-9


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De Stampa M, Vedel I, Bergman H, Novella JL, Lechowski L, Ankri J, Lapointe L. Opening the black box of clinical collaboration in integrated care models for frail, elderly patients. The Gerontologist 2013; 53(2):313-25 Rivard, S. and Lapointe, L. Information Technology Implementers’ Responses to User Resistance: Nature and Effects, MIS Quarterly, vol. 36, no. 3, pp 897-920, September 2012. Vedel I, Lapointe L, Lussier MT, Richard C, Goudreau J, Lalonde L, Turcotte A. Professionals' Adoption and Use of a Clinical Information System in Primary Care: Insights from the Da Vinci Study. International Journal of Medical Informatics 2012(81):73-87 Routelous C, Vedel I, Lapointe L. Pourquoi des stratégies coopératives avec les cliniques pour les hôpitaux publics ? Management & Avenir. 2011;47 :147-164 Ghadi V, Vedel I, Routelous C, de Stampa M, Ankri J, Cassou B, Lapointe L. A gerontological network as an interface between healthcare professionals and homecare professionals. Santé Publique. 2011;23(4):317-28. Rivard, S., Lapointe L. and A. Kappos, An Organizational Culture-based Theory of Clinical Information Systems Implementation in Hospitals, JAIS, 2 (2), February 2011. Lapointe, L., Mignerat, M. and I. Vedel “The IT Productivity Paradox in Health: A Stakeholder's Perspective, International Journal of Medical Informatics, 80(2): 102-115, February 2011. **Best paper of 2011** De Stampa M, Vedel I, Mauriat C, Bagaragaza E, Routelous C, Bergman H, Lapointe L, Cassou B, Ankri J, Henrard J-C. Diagnostic study, design and implementation of an integrated model of care in France: a bottom-up process with continuous leadership. International Journal of Integrated Care 2010; 10:e034 Lussier MT, Turcotte A, Richard C, Lapointe L, Vedel I, Goudreau J, Lalonde L. An Evaluation of a Patient-Centered Information Technology Tool for the Management of Chronic Diseases by Primary Care Interdisciplinary Teams. Electronic Health 2010; 8(4): 20-25. Vedel I, De Stampa M, Bergman H, Ankri J, Cassou B, Mauriat C, Blanchard F, Bagaragaza E, Lapointe L. A Novel Model of Integrated Care for the Elderly. Aging Clinical and Experimental Research; Vol. 21, No. 6, 414-423. 2009. De Stampa M, Vedel I, Henrard JC, Bergman H, Novella JL, Lapointe L. Fostering Participation of General Practitioners in Integrated Health Services Networks: Incentives, Barriers, and Guidelines. BMC Health Service Research 2009, 9:48. De Stampa M, Vedel I. Henrard JC, Bergman H, Novella JL, Bagaragaza E, Lapointe L. Case management et case manager: apport dans la prise en charge des personnes âgées. Revue de Gériatrie 2009;34:305-311


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Vedel I, De Stampa M, Bergman H, Ankri J, Cassou B, Blanchard F, Lapointe L. Health care professionals and managers’ participation in developing an intervention: A pre-intervention study in the elderly care context. Implementation Science 2009, 4:21 De Stampa M, Vedel I, Bergman H, Ankri J, Cassou B, Mauriat C, Bagaragaza E, Routelous C, Novella J L, Lapointe L. Un réseau de santé avec intégration des services et gestionnaires de cas adapté au contexte français: le modèle COPA-Ancrage pour les personnes âgées fragiles. Gérontologie et Société 2008; 124: 85-94. De Stampa, M.,Vedel, I, Bergman, H., Lechowski, G., Novella, J-L. and L. Lapointe « Participation des médecins généralistes dans des réseaux de santé avec intégration des services: enseignements d’expériences en Amérique du Nord pour le système de santé français ». Revue d’Epidémiologie et de Santé Publique 2007; 55:401-412 Lapointe, L. and S. Rivard, “A Triple Take on Information Technology Implementation”, Organization Science, Jan-Feb 2007 Vol. 18, no 1, pp. 89-107 Lapointe, L. and S. Rivard, “Learning from Physicians’ Resistance to CIS Implementation.”, CMAJ, Vol. 174, no 11, 1573-1584. Lapointe, L. and S. Rivard, “When Good Systems Go Bad: Understanding and Preventing their Premature Demise”, Healthcare Quarterly, 2005, Vol. 8, no 2, pp. 92-100. Lapointe, L. and S. Rivard, “A Multilevel Model of Resistance to Information Technology Implementation”, MIS Quarterly, September 2005, Vol. 29, no 3, pp. 461-491. **Best Paper Award** Wahl, C., Gregroire, JP., Koon T, Beaulieu,M., Labelle, S., Leduc, B., Cochrane, B. Lapointe, L. and Montague, T., “Concordance, Compliance and Adherence in Health Care: Closing Gaps and Improving Outcomes“, Healthcare Quarterly, 2005, Vol. 8, no 1, pp 65-70. Fortin, JP, L. Lamothe, L. Lapointe “La mise en place d'un réseau informatisé en oncologie: la technologie au service d'un réseau intégré de services“, Revue Ruptures, 2002, Vol. 9, no 1, p. 86-102. Hoppen, N., Lapointe, L and Moreau, E., “Um guia para avaliação de artigos de pesquisa em Sistemas de Informação“ (Guidelines for the Evaluation of Scientific Articles on Information Systems), Revista Eletrônica da Administração (UFRGS), Vol 2, no 2, November 1996. Refereed Book Chapters/Book Lapointe, L. and B. Aubert. Suzanne Rivard – La volonté de comprendre et d’expliquer le rôle des technologies de l’information et de la communication dans les organisations in Les Grands Auteurs en Systèmes d'information. Editors : I Walsh, M. Kalika, C. Dominguez-Péry, 2018. Lapointe, L. and Rivard, S. Research on User Resistance to Information Technology in Routledge Companion on Management Information Systems. Editors: Robert D. Galliers, Mari-Klara Stein, 2017.


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Lapointe, L. Editor, Proceedings of the 50

th ASAC Conference – Information Systems Division,

June 2007. Lapointe, L. et al., “The dynamics of IT adoption in a major change process in healthcare delivery”, E-Health Systems Diffusion and Use: The Innovation, the User and the USE IT model, Editors: Roel W Schuring & Ton AM Spil, Idea Group Publishing, 2006, pp. 107-127. Peer-Reviewed Conference Presentations/Publications Falahati, A., & Lapointe, L. Compliance with IS-Security-Policies: A Socio-Material Perspective Towards Security. AMCIS, August 2020. B. Farahani, M, & Lapointe, L., The synergic effect of AI and privacy: Why users may react negatively to personalization? Association Information et Management (AIM) 25th Conference 2020. Aghili, G. and Lapointe, L., The Role of Online Communities in Vaccine Controversies. ICIS, December 2019, Munich, Germany. Rivard S, Moeini Aghkariz M, Lapointe L. Exploring the Dynamics of IT Implementers’ Responses to User Resistance. ICIS, December 2019, Munich Germany. Falahati, A., Lapointe, L., & Beaudry, A. The Influence of Organizational Communications on IS Users’ Perceptions of Change. ICIS, December 2018, San Francisco, USA. Bagayogo F.F., Beaudry A. , Lapointe L. Perceived System Evolution: Measuring User Perceptions of Changing Systems. 22st Americas Conference on Information Systems (AMCIS), August 11-14 2016, San Diego, California, USA. Lapointe, L. and Beaudry, A. The Role of Organizational Internal Communication on Individuals’ Reactions to New Information Technology, 22st Americas Conference on Information Systems (AMCIS), August 11-14 2016, San Diego, California, USA.

Bagayogo F.F., Beland, F., Denis J.L., Lamothe L., Lapointe L., Vedel I. Understanding Cancer Care Trajectories. Annual conference of the Canadian Association for Health Services and Policy Research, May 10-12, 2016. Toronto, Canada.

Vaghefi, I., and Lapointe, L. “An Examination of Craving for Social Networks”, 22st Americas Conference on Information Systems (AMCIS), August 11-14, San Diego, California, USA.

Bagayogo F.F., Lepage, A., Denis J.L., Lamothe L., Lapointe L., Vedel I. Grassroots Interprofessional Networks. Annual conference of the Canadian Association for Health Services and Policy Research, May 10-12, 2016. Toronto, Canada. Poster


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Lepage, A., Bagayogo F.F., Denis J.L., Lamothe L., Lapointe L., Vedel I. Le professionnalisme organisé : vecteur de nouveaux régimes de collaboration en oncologie. Annual conference of the Canadian Association for Health Services and Policy Research, May 10-12, 2016. Toronto, Canada.

Aghili, G., Denis, J-L, Lamothe, L., Vedel, I., Lapointe, L., The core of shared work: coordination between managers and physicians, 10th International Organisational Behavior in Healthcare Conference (OBHC2016), Apr. 4-7 2016, Cardiff, UK

Aghili, G., Lapointe, L., Vaast, E., “ Appararuses of knowledge delivery to patients: the role of knowledge delivery to patients”, 2015 International Conference on Information Systems (ICIS 2015), Dec.13-16, Texas, USA.

Godard-Sebillotte C, Maimon G, Hardouin M, Arsenault-Lapierre G, Le Berre M, Lapointe L, Vedel I. Innovative practices in primary healthcare for Alzheimer’s disease and related disorders. 2015 Family Medicine Forum, Toronto (ON) Canada.

Meissonier R., Lapointe L., Houzé E. (2015), "Ensuring ERP Projects Achievement through Legitimating Practices", 21st Americas Conference on Information Systems, August 13-15, San Juan, Puerto Rico, USA.

Aghili, G., Lapointe, L., “Knowledge Integration Behaviors in Hospitals”, 43rd Annual Conference of the Administrative Sciences Association of Canada (ASAC), Jun.13-16, 2015, Halifax, Canada.

Vaghefi, I., and Lapointe, L. “An Investigation of the Process of Information System Habits Development”, DIGIT 2014 Proceedings, ICIS, Auckland, New Zealand, December 2014.

Emmanuelle Vaast, Hani Safadi, Bogdan Negoita and Liette Lapointe. 2014. Grassroots versus Established Actors’ Framing of a Crisis: Tweeting the Oil Spill. in Academy Of Management Proceedings, August 2014.

Lapointe, L. and Beaudry, A. Identifying IT User Mindsets: Acceptance, Resistance and Ambivalence, Proceedings of the 47th Hawaii International Conference on System Sciences HICSS 47, January 2014

Vaghefi, I., and Lapointe, L. 2014 “When Too Much Usage Is Too Much: Exploring the Process of IT Addiction“, Proceedings of the 47th Hawaii International Conference on System Sciences HICSS 47, January 2014 Lapointe L, Ramaprasad J, Vedel I. Co-Creation of Knowledge in Healthcare: A Study of Social Media Usage. Proceedings of the 47th Hawaii International Conference on System Sciences HICSS 47, January 2014 Bagayogo, F., Beaudry, A. and Lapointe, L. Impacts of IT Acceptance and Resistance Behaviors: A Novel Framework, International Conference on Information Systems (ICIS), December 2013, Milan, Italy


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Vaghefi, I and Lapointe, L, 2013,” Can IT Hurt Productivity? An Investigation of IT Addiction”, International Conference on Information Systems (ICIS), December 2013, Milan, Italy

Negoita, B., Lapointe, L., and Pinsonneault, A. Achieving Strategic Alignment: A Decision-Making Perspective International Conference on Information Systems (ICIS), December 2013, Milan, Italy

Vedel I, Mignerat M, Saksena A, Lapointe L. The Use of Telecare Technologies for Chronic Care Management. NAPCRG 41st Annual Meeting, November 9-13, 2013, Ottawa, Ontario.

Vedel I, Bergman H, Lapointe L. Implementing Innovative Approaches for Patients With Alzheimer's Disease In Primary Care. NAPCRG 41st Annual Meeting, November 9-13, 2013, Ottawa, Ontario

Akhlaghpour, S., Lapointe, L., Vaast, E., (2013) Entrepreneurship of an IT Fashion - The Case of Enterprise 2.0. In Academy of Management Abstract Proceedings, 2013, Orlando, FL

Vaast, E., Lapointe, L., Negoita, B., and Safadi, H. Tweeting the oil spill: The emergence of grassroots framing in a crisis in the Proceedings of the European Group for Organizational Studies (EGOS) Conference, July 2013, Montréal, Québec, Canada.

Vaghefi, I., and Lapointe, L. 2013 “IT Habits: An Integrative Approach toward Conceptualization and Operationalization”, Proceedings of the Administrative Sciences Association of Canada (ASAC) 2013 , Calgary, Canada

Lapointe L, Vedel I, Bergman H, Monette M. Portrait des interventions mises en place au sein des groupes de médecine de famille au Québec pour les patients avec des troubles cognitifs liés au vieillissement (TCV). 5° Colloque Santé 2013 : Les organisations de santé et leurs environnements institutionnels : réceptacles d’injonctions ou acteurs stratégiques ? May 21- 22 2013, Marseille, France

Routelous C, Lapointe L, Vedel I. Vers un mode renouvelé de régulation régionale des établissements de santé ? L’exemple des ARS aux prises avec la régulation d’organisations pluralistes. 5° Colloque Santé 2013 : Les organisations de santé et leurs environnements institutionnels : réceptacles d’injonctions ou acteurs stratégiques ? May 21-22 2013, Marseille, France.

Akhlaghpour S, Vedel I, Vaghefi I, Lapointe L. A Review and Critique of Health Information Technology Applications in Geriatrics and Gerontology. Lady Davis Institute (LDI) for Medical Research – 4th Annual LDI Scientific Retreat. May 10 2013. Montreal, Qc. Lapointe, L., Boudreau-Pinsonneault, C., Vaghefi, I. Is Smartphone usage truly smart? A qualitative investigation of IT addictive behaviors. HICSS 46, January 2013 Lapointe, L., Ramaprasad, J., Vedel, I. Collaborating through Social Media to Create Health Awareness. HICSS 46, January 2013


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Vaghefi, I., Lapointe L, "Information Technology and Social Loafing:A Qualitative Investigation", International Conference on Information Systems (ICIS), Orlando, Florida, USA., December 2012. RIP R Negoita, B., Rahrovani, Y., Lapointe, L and A Pinsonneault. IT Champions as Agents of Change: a Social Capital Perspective. International Conference on Information Systems (ICIS), Orlando, Florida, USA., December 2012 RIP R Vaast, E., Lapointe, L Negoita, B. and H. Safadi. Stakeholders’ Use of Microblogging to Engage in Emotion Strategies During a Crisis. International Conference on Information Systems (ICIS), Orlando, Florida, USA, December 2012. RIP Vaghefi, I, Lapointe, L, and Vedel, I., 2012, “a multilevel process model of knowledge transfer: Enablers and Barriers”, Academy of Management conference (AOM) Annual Meeting 2012, Boston, MA Vaast, E., Lapointe, L., Negoita, B. and Safadi H. “The emergence of grassroots activism through microblogging: Tweeting the oil spill,” Academy of Management Conference, OCIS Division, Boston, MA, 2012, August 3-8. Negoita, B., and Lapointe, L. Developing an individual-level model of effective use: The role of IT literacy in the Proceedings of the Conference of the Administrative Sciences Association of Canada (ASAC), 2012, St. John’s, Newfoundland and Labrador, CANADA. Vedel I, Lapointe L, Lussier MT, Turcotte A, Richard C, Goudreau J, Lalonde L. Enhancing Interdisciplinary Primary Care Teams: The Role of The DaVinci Clinical Information System. NAPCRG, November 2011 Banff, Alberta Vedel I, Lapointe L, Lussier MT, Turcotte A, Richard C, Goudreau J, Lalonde L. How Da Vinci, a clinical information system, enhances the practices of interdisciplinary primary care teams. Family Medicine Forum 2011 Pre-Conference Research Day, November 2011, Montréal Vedel I, F Béland, J Monette, M Monette, S Bergman, N Sourial, L Lapointe. Implementing the Chronic care model for patients with multiple chronic diseases: issues and priorities. 40th Annual Scientific and Educational Meeting of the CAG & 4th Pan American Congress of the IAGG, Ottawa, October 2011 Vedel I, Akhlaghpour S, Vaghefi SE, Lapointe L. Les technologies de l’information en gériatrie et gérontologie : une revue systématique mixte de la littérature. 31èmes Journées Annuelles de la Société Française de Gériatrie et Gérontologie, Paris, 4-6 octobre 2011 Vedel I, L Lapointe M Monette, J Monette, S Bergman N Sourial, F Béland. Les défis et priorités d’action pour implanter le Chronic Care Model pour les patients âgés atteints de maladies chroniques multiples. 31èmes Journées Annuelles de la Société Française de Gériatrie et Gérontologie, Paris, 4-6 octobre 2011


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Routelous C, Vedel I, Lapointe L. Favoriser l’intégration clinique de la prise en charge des personnes âgées dépendantes. L’exemple de deux réseaux avec gestionnaires de cas. 31èmes Journées Annuelles de la Société Française de Gériatrie et Gérontologie, Paris, 4-6 octobre 2011 Vedel I, Ghadi V, Routelous C, De Stampa M, Lapointe L. The Implementation Dynamics of an Integrated care model in Primary Care. European Health Management Association Annual Conference 2011 on "Integration in Health and Healthcare" - 22-24 June 2011 in Porto, Portugal Vedel I, L Lapointe, M Monette, J Monette, S Bergman, C Routelous, F Beland. Issues and priority setting in implementing the Chronic care model for patients with multiple chronic diseases. European Health Management Association. EHMA Annual Conference 2011 on "Integration in Health and Healthcare" - 22-24 June 2011 in Porto, Portugal Routelous C, Vedel I, Lapointe L, De Stampa M. The Role of Clinical Leaders in the Implementation of Integrated Networks of Elderly Care. European Health Management Association. EHMA Annual Conference 2011 on "Integration in Health and Healthcare" - 22-24 June 2011 in Porto, Portugal Vedel I, Lapointe L, Lussier MT, Turcotte A, Richard C, Goudreau J, Lalonde L. Enhancing interdisciplinary primary care teams: Impact of a clinical information system (DaVinci). 2011 Annual Conference of the Canadian Public Health Association (CPHA), Montreal Lussier MT, Richard C, Vedel I, Lapointe L, Turcotte A. A Patient-Centered Information Technology System for the Management of Chronic Diseases by Primary Care Interdisciplinary Teams. 2011 Annual Conference of the Canadian Public Health Association (CPHA), Montreal Vedel I, C Routelous, Ghadi V, De Stampa M, Lapointe L. The diffusion of an interdisciplinary approach in primary care: a longitudinal qualitative study. The North American Primary Care Research Group (NAPCRG) conference, 2010. Vedel I, Lapointe L, Lussier MT, Richard C, Turcotte A. A Qualitative Study On The Factors Influencing Information Technology Implementation And Primary Care Professionals' Adoption: The Davinci Study. The North American Primary Care Research Group (NAPCRG) conference 2009. Family Medicine 2010; Vol 42 (Suppl 2). Vedel I, Ramaprasad J, Ghadi V, C Routelous, De Stampa M, Lapointe L. La diffusion des innovations en santé : le cas d’un service intégré. 9ème congrès international francophone de gériatrie et de gérontologie, October 2010

Lapointe L, Ramaprasad J, Vedel I. Le rôle des technologies de l’information et des media sociaux dans l’empowerment des patients âgés souffrant de multiples maladies chroniques. 9ème congrès international francophone de gériatrie et de gérontologie, October 2010 Ashraf Vaghefi, Seyed Eshagh and Lapointe, Liette, "The Process of Habit Formation In IS Post-adoption" (August 2010). AMCIS 2010 Proceedings. Paper 139. Moeini, Mohammad and Lapointe, Liette, "Selecting an Appropriate Operationalization of the


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System Usage Construct: An IT Artifact Perspective" (August 2010). AMCIS 2010 Proceedings. Paper 303. Bagayogo, F., L. Lapointe, G. Bassellier Enhanced Use in the Post-Adoption Phase: A Conceptualization, Proceedings of the 53rd ASAC Conference, Regina, May 2010 Negoita, B. Lapointe, L. Better Systems Selection for Improved Implementation: Development of a Task-Technology Fit Based Instrument for the IS Selection Process, Proceedings of the 53rd ASAC Conference, Regina, May 2010 Akhlaghpour, S, L. Lapointe Towards a Process Theory of IT Fashion Entrepreneurship, Proceedings of the 53rd ASAC Conference, Regina, May 2010. - *Best Paper Award* Rivard, S. and Lapointe, L. A Cybernetic Theory of the Impact of Implementers’ Actions on User Resistance to Information Technology Implementation, HICCSS 43, January 2010 **Best Paper Nomination** Vedel I, Lapointe L, Lussier MT, Richard C, Turcotte A. A Qualitative Study On The Factors Influencing Information Technology Implementation And Primary Care Professionals' Adoption: The Davinci Study. The North American Primary Care Research Group (NAPCRG) conference 2009. Family Medicine 2010; Vol 42 (Suppl 2) Akhlaghpour, S., Wu, J., Lapointe, L., Pinsonneault, A., Re-examining the Status of IT in IT Research an Update on Orlikowski and Iacono (2001), in the proceedings of the 15th Americas Conference on Information Systems, 2009, San Francisco, California. Soliman, M., L. Lapointe Motivational Needs and IT Acceptance, Proceedings of the 52

nd

ASAC Conference, June 2009. Akhlaghpour, S., Lapointe, L., A Quadruple Take on the Diffusion of IT Management Techniques - The Case of CMM, in the proceedings of the 13th congrès de l’Association Information et Management (AIM) (pre-ICIS Conference), 2009, Paris, France. [The manuscript also won the Best Paper Award in the 6th Annual Sprott Doctoral Symposium, Carleton University, Ottawa, ON] M.-T. Lussier, A. Turcotte, C. Richard, L. Lapointe, J. Goudreau, L. Lalonde, P. Pluye, R. Thivierge, L. Thibeault, M.-C. Vanier,S. Boucher, H. Lachance-Demers, I. Vedel, M. Fortin MD. The Da Vinci Project : Implementation and Evaluation of a Patient-Centered IT Tool for the Management of Chronic Diseases in Primary Care. Proceedings of the International conference addressing Information Technology and Communications in Health (ITCH),February 2009 Vedel I, De Stampa M, Bergman H, Anrki J, B Cassou, Lapointe L. Improving elderly care : a qualitative study of practices, perceived issues and expectations. Canadian Geriatrics Society Annual Scientific conference 2008. Published in The Canadian Journal of Geriatrics 2008, 11(1):48 Vedel I, De Stampa M, Bergman H, Ankri J, Cassou B, Mauriat C, Blanchard F,


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Bagaragaza E, Lapointe L. A sustainable Model of Integrated Care for the Elderly. Canadian Geriatrics Society Annual Scientific conference 2008. The Canadian Journal of Geriatrics 2008, 11(1):33 Lapointe, L., Mignerat, M. Vedel, I. « Le paradoxe des impacts des technologies de l’infomation en santé: Nouvelles Persepectives », Proceedings of the 51st ASAC Conference, May 2008. Akhlaghpour, S., Lapointe, L. “Impacts of Social Embeddedness on IOS planning effectiveness: A multilevel perspective”, Proceedings of the 51st ASAC Conference, May 2008. **Honorable Mention Award** I. Vedel, L. Lapointe, M. De Stampa, H. Bergman. “A sustainable model of integrated care for the elderly”, Proceedings of the 2008 Canadian Geriatrics Society Annual Scientific conference. April 1012 2008 De Stampa M., Lapointe L., Vedel, I. Bergman, H. “Improving elderly care : a qualitative study of practices, perceived issues and expectations”, Proceedings of the 2008 Canadian Geriatrics Society Annual Scientific conference, April 10 -12 2008 Desjardins, G.A., L. Lapointe and M. Pozzebon, La Résistance des utilisateurs face aux TI : Un Processus de « sensemaking » , Proceedings of the 49th ASAC Conference, Juin 2006. **Honorable Mention Award** De Stampa M., Lapointe L., Vedel, I. , Bergman, H. Profiles of primary care physicians‘ (PCP‘S) participation in SIPA project, an integrated care for elderly people in Canada, The 18 Congress of the International Association of Gerontology, Brazil, June 26-30 2005. Kappos, A., S. Rivard and L. Lapointe “Explaining Contradictory Reactions To Information Technology Implementation” ASAC Proceedings, May 2005. De Stampa M ., Lapointe L., Bergman H, Henrard J.C., Novella J.L. « La participation des médecins généralistes dans un réseau de soins intégré à travers l’expérience de SIPA », Société Française de Gériatrie et de Gérontologie, Paris, Octobre 2004. De Stampa M ., Lapointe L., Bergman H, Henrard J.C., Novella J.L. “Primary Care Physicians and Integrated Care” Third Congress of the European Union Geriatric Medicine Society, Vienna, Fall 2004. Lapointe, L. and L. Lamothe “The dynamics of IT adoption in a major change process in Healthcare delivery”, HICCS-35, Hawaii, January 2002. Lapointe, L. et S. Rivard “L’implantation de systèmes d’information cliniques”, ASAC Proceedings, June 1999. Hoppen, N., Lapointe, L. and E. Moreau “Um guia para a avaliação de artigos de pesquisas em sistemas de informações”. PPGA/UFRGS, Porto Alegre, Brasil, 1996.


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Lapointe, L. “The Adoption of Clinical Systems by Doctors and Nurses: A study of Individual, Socio-Political and Configurational Variables”, ICIS Consortium Proceedings, Amsterdam, December 1996. Lapointe, L. “The Adoption of Clinical Information Systems by Physicians and Nurses: A Case Study Report’, Journal of the American Medical Informatics Association, Proceedings of the Nineteenth Annual Symposium on Computer Applications in Medical Care, New Orleans 1995. Lapointe, L., Barki, H., Rivard, S., Talbot, J. “Élaboration d'une mesure du risque d'un projet d'informatisation”, ACFAS. Champagne, C., J.L. Denis, P.G. Forest, L. Lapointe “An Evaluation of the Implementation of Decentralized Hospital Management”, American Public Health Association, New York, 1990. Research Reports Vedel, I, Monette M, Lapointe L. Portrait des interventions mises en place au sein des Groupes de Médecine de Famille pour les patients avec des troubles cognitifs liés au vieillissement (TCV) (La maladie d’Alzheimer et les maladies apparentées). Rapport pour le Ministère de la santé et des services sociauxdu Québec. January 2012. Liette Lapointe and Isabelle Vedel. Étude de l’implantation du dossier patient informatisé au Centre hospitalier universitaire d’Angers. June 2011 Lapointe, L. and S. Rivard, “A Triple Take on Information Technology Implementation”, Chaire de gestion stratégique des TI, avril 2004, 37 p. Lapointe, L. and S. Rivard, “A Multilevel Model of Resistance to Information Technology Implementation”, Chaire de gestion stratégique des TI, novembre 2003, 38 p. Lapointe, L. and S. Rivard, “Resistance to Information Technology Implementation: A Study of the Precursors and Manifestations”, Chaire de gestion stratégique des TI ,décembre 2002, 40 p. Lapointe, L. “Les systèmes d'information : Perspectives épistémologiques”, Cahier du GReSI, 92-04, 15 p. Lapointe, L., Champagne, J.L., Denis, J.L., Forest, P.G., Gosselin, R., Dussault, G. “Une expérience de décentralisation administrative : le cas de l'Hôpital Sainte-Justine”, Rapport de recherche du GRIS, Université de Montréal, Montréal, 92 p. Dussault, G. et L. Lapointe Sociologie de la santé : manuel d'auto-apprentissage, Université de Montréal, Montréal, 153 p. Lapointe, L., Nunes, F., Patenaude, J.V. Les DSC et la santé publique, Les publications du DSC de l'Hôpital Saint-Luc, Montréal, 40 p.


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Invited Speaker : Presentations/Conferences

Conférencière invitée, Université Marseille-Aix en Provence, Mai 2019 Conférencière invitée, IAE, Montpellier, France, Janvier 2019. Conférencière invitée, Paris, Septembre 2018. Invited Speaker, Victoria University, Wellington, New Zealand, November 2017. Invited Spearker, Queensland University, Brisbane, Australia, November 2017. Conférencière invitée, IAE Montpellier, Montpellier, Juin 2017 Professeure invitée, Université Marseille-Aix en Provence, Mai 2017 Conférencière invitée, Paris, France, Avril 2016 Conférencière invitée, Saint-Malo, France, Juin 2016 Invited speaker, Warwick University, England, Juin 2016 Conférencière invitée, Université de Nantes, France, April 2015 Invited speaker, Middlesex University, London, England, May 2014 Vedel I, Bergman H, Monette M, Lapointe L. Interventions mises en place au sein des GMF pour les patients avec des troubles cognitifs du vieillissement (TCV). Collectif de recherche sur les services de santé de première ligne au Québec. June 13, 2013, Montreal, Qc Akhlaghpour, S., Vedel, I., Vaghefi, I. and Lapointe, L., (2013) A Review and Critique of Health Information Technology Applications in Geriatrics and Gerontology. In the 4th Annual LDI Scientific Retreat Abstract Proceedings. Lady Davis Institute for Medical Research, Montreal, Canada

Negoita, B., Vaghefi, I., Lapointe, L., and Vedel, I., 2013“ A current assessment and a future vision of Electronic Medical Record (EMR) systems in Canadian primary care settings”, 4th Annual Lady Davis Institute Scientific Retreat, Jewish General Hospital, Montreal QC Lapointe, L. IT Addiction : Be smarter than your Smartphone, MUNASA, June 2012 Lapointe, L. et S. Rivard Gérer la résistance à l’implantation des TI, Montréal, ACFAS 2012 Beaudry, A., Lapointe L. A Typology of IT User Mindsets: A Research-in-Progress, GRéSI, May 2012


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Lapointe, L. Résistance aux TI: la comprendre et la gérer, Institut d’administration des entreprises, Université de Montpellier II, Février 2012. Lapointe, L. Le traitement de l'information médicale dans tous ses états. METIC, Mardi 21 février 2012, Faculté de médecine, Université de Montpellier I. Lapointe L, Vedel I. Knowledge transfer and the implementation strategy. Second International Meeting. Relating Frailty Profiles to Integrated Services. November, 2011, Montreal Lapointe, L. L’utilisation et la diffusion des technologies de l’information dans la prise en charge des personnes âgées dépendantes, CHU Angers, Octobre 2010 Vedel I. Lapointe L. La diffusion des innovations en santé : le cas d’un service intégré. Universite Versailles Saint Quentin, Paris, Avril 2010 Vedel I. Lapointe L. Implementation of models of care for persons with chronic diseases. Lady Davis Institute, Jewish General Hospital, McGill University, 2010 Vedel I. Lapointe L. L’adoption des technologies de l’information en Groupe de Médecin de Famille : étude des profils des utilisateurs. Conférence scientifique du Centre de Recherche sur le Vieillissement. Université de Sherbrook,. 2010 Lapointe, L. The Challenges of IT Implementation in Healthcare, AFI Distinguished Speakers Series, Telfer School of Management, Ottawa University, April 28, 2008. Lapointe, L. A Triple Take on IT implementation in Healthcare, Family Medicine Research Seminar, Faculty of Medicine, McGill University, April 8th, 2008. Lapointe, L., Managing IT Resistance and Qualitative Research in MIS, College of Business Administration, Seoul National University, December 1st, 2007. Lapointe, L. Les Technologies de l’information: l’espoir et la réalité, Besoins en Santé des personnes âgées et réponses sanitaires: quelques pistes, ICOP, Lausanne, Switzerland, May 2007. Lapointe, L. A Triple Take on IT Implementation, GRéSI, HEC Montreal, Novembre 2006. Lapointe, L., Résistance aux CIS, Centre hospitalier de l’Université de Montréal (CHUM), Février 2005. Lapointe, L. Resistance to IT by Healthcare Professionals: How to Make the Most of it?, Clinical Informatics Rounds, MUHC, September 2004. Lapointe, L Resistance to Information Technology in Healthcare, Healthcare Challenge, McGill, 2003. Lapointe, L. La Résistance aux systèmes d'information: un modèle des antécedents et des manifestations, GReSI, HEC, Mars 2002.


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Lapointe, L. Implantation de systèmes informatisés en milieu hospitalier, Faculté de médecine sociale et préventive, Université Laval, 2000. Lapointe, L. La théorie du chaos dans les sciences de la gestion, Les conférences de la Banque de Montréal, Université de Sherbrooke, Sherbrooke, May 26. Lapointe, L. The adoption of Information Systems in Hospitals, HEC-Queen's University Symposium, École des HEC, Montréal, May 1996. Lapointe, L. Perspectives épistémologiques en systèmes d'information, Secondes rencontres des équipes de recherche francophone en systèms d'information, École des HEC, Montréal, June 1992. Research Grants SSHRC (2015-2019)

The Role of Organizational Internal Communication on Individuals' Reactions to New Information Technology Beaudry and Lapointe $185 700

FRQS (2012-2016) Projets de développement stratégique innovants. “Optimisation de la valeur des soins aux patients par une organisation agile du système hospitalier”. Béland, Denis, Lapointe, Vedel $1,750,000

INFOWAY CANADA (2012-2013) EMR Value Study Lapointe, L., Vedel, I, Hugues, J., Lortie M, Law, S. $293 057 CIHR (2011-2012)

Les transitions entre l'hôpital et les services de proximité des patients atteints de maladies chroniques : quelles sont les interventions efficaces et leurs conditions de succès?

Vedel, I., Pluye, P., L. Lapointe et al. $99,038 FQRSC (2011-2015)

Gérer quatre défis d'implantation pour maximiser la valeur des technologies de l'information : une approche par les ressources excédentaires Pinsonneault, Lapointe, Bassellier, Barki, Beaudry, Oh

$482 240 SSHRC (2010-2013) Managing User Resistance to IT Implementation Lapointe, Rivard $115,146 CIHR (2010-2011)


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Meetings, planning and Dissemination Grant: Partnership for Health System Improvement. (15 000$). Gestion optimale des maladies chroniques chez les personnes âgées: hôpital et services de proximité. Béland, Monette, Lapointe, Vedel $15,000

SSHRC (2009-2012) Moving Beyond Acceptance and Resistance Beaudry, Lapointe, Pinsonneault, Rivard $87,100 GRGT (2008-2010) Da Vinci Project Lussier, MT., Turcotte, A. Lapointe, L. $149,296 CIHR (2007-2012) CIHR Team on Frailty and Aging Beland, F., Tourigny, A. et al. $3,729,170 SSHRC (2006-2010) New Perspectives on Resistance to Information Technology Lapointe, L and S. Rivard $117,203 FQRSC (2005-2009)

Maximiser la valeur d’affaire des technologies de l’information: un programme de recherche intégré, Subvention de soutien aux équipes de recherche Alain Pinsonneault, G. Bassellier, L. Lapointe, W. Oh, M. Mortensen, H. Barki, A. Beaudry $465,800

CIHR (2004-2007) Implementing a clinical information system in multi-hospital university centres Pozzebon, M., C. Rodrigues and N. Philips Collaborator: L. Lapointe $125,376 CIHR (2003-2005)

The Challenge of Understanding and Meeting the Needs of Frail Older Persons in the Canadian Healthcare System De Stampa, M., L. Lapointe and H. Bergman $70,000

SSHRC (2002-2005) La Résistance à l'implanatation des technologies de l'information Lapointe, L and S. Rivard $88,500 FASS – Santé Canada (2000-2001)


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Gestion du processus d’introduction d’une nouvelle technologie – Projet DRIOQ Lapointe, L and L. Lamothe $20 000 McGill Faculty of Management Research Grant (1999-2000) Implementation of IT in Business Lapointe, L. $10 000 Cornell University (1998-2000) The Technology Value Chain and the Hospitality Industry Lapointe, L. US $20 000

Distinctions and Awards

2014, 'Editor's choice' - Palliative Medicine 2013, Best paper award, eTELEMED 2013, Best Paper Nomination, HICSS 2012, IAIA Best Paper of 2011 2010, Best Paper Award, ASAC 2010, Best Paper Nomination, HICSS 2008, Honorable Mention Award, ASAC 2006, Honorable Mention Award, ASAC 2005, MISQ Best Paper Award, MIS Quarterly 1998, Technology Value Chain Research Award, Cornell University 1993-1994, Ph.D. Fellowship Research Award, Alma-Lepage 1991-1994, Ph.D. Fellowship Research Award, FCAR 1991-1992, Ph.D. Fellowship Research Award, Henry Laureys

lapointe cv january 2021 - mcgill.ca

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