lace project wp5 - learning analytics & performance support for manufacturing training

Learning Analytics Community Exchange

Lace Project – WP5Learning Analytics @ the workplaceSmart Manufacturing Training & Performance Support

www.laceproject.euFabrizio Cardinali, [email protected] Project Manager, ITS Infinity Technology Solutions

EU Grant Nr 619424

WP5 - Presentation AgendaLearning Analytics Community Exchange

1. Infinity Technology Solutions, the sedApta Group & Italian Intelligent Factory Cluster

2. Why Smart Manufacturing is a EU innovation priority?3. Performance Support Analysis, Improvement & Training in Smart Manufacturing.4. LACE Project WP5

• DOW Synopis• Team• Objectives• Events & Workshops• Communities & Standards• Studies & Papers


1. Infinity Technology Solutions & the sedApta Group

The sedApta GroupLearning Analytics Community Exchange

Founding Partners(Leading German & Italian SMEs)

New Start Ups (Manufacturing Intelligence ,

Training & Performance Support)

sedApta is a new Industrial Investment Group set up by

private investors and LigurCapital (the Innovation & Competivity Fund of Regione

Liguria) in order to :

1. Merge leading EU SMEs active in ICT 4 Manufacturing, internationalise & compete globally

2. Share sales, marketing and RD services

3. Incubate new startups for manufacturing workflow based Intelligence, Learning and Performance Support

http://www.atomos.it/


http://www.itsinfinity.com/


http://www.novigo.it/


http://www.advenco.de/


The sedApta GroupBusiness areas & customer basis Learning Analytics Community Exchange

National Technology ClustersSmart Manufacturing 2020

http://www.intelligentfactory.it/










http://www.bmbf.de/archiv/newsletter/de/19955.php









Factory of the Future The Italian Intelligent Factory National Cluster

The Italian Intelligent Factory is a 10 ML Euro funded national cluster initiative addressing how disruptive

technological trends, such as Internet of Things, 3dprinting , advanced Robotics and innovative ICT

solutions are changing the manufacturing landscape towards what many call the

4° industrial revolution.

The project is based on 4 parallel objectives looking at how process standardisation, people upskilling and overall «webification» of the Industry may help Europe and its traditional manufacturing hubs (e.g. Germany, Italy, Uk...) survive global competition and lead again within 2020.



Factory of the Future The Italian Intelligent Factory National Cluster


Engaged Large Industries

Public Private PartnersAll italian sedApta Partners are engaged in the IIF Regional cluster of Liguria (OR3 ) dealing with Smart ICT Products and Services

OR1. Smart Monitoring and Planning, OR2. Smart MaintenanceOR3. Smart Product/Services,OR4. Virtual Product and Production System



http://www.scmgroup.com/it/

http://www.scmgroup.com/it/

http://www.porta-solutions.com/en/

http://www.porta-solutions.com/en/


2. Why Smart Manufacturing is a EU innovation priority?

Towards the4th Industrial Revolution Learning Analytics Community Exchange

10-11.45 PMSecond Industrial Revolution

(1870-1990)

9:13 PMJames Watt

Steam Engine(1781)

10:28 PM Henry BessemerSteel Production

(1885)

9-10 PM

First Industrial

Revolution

(1760-1850)

10:07 PM Robert Hoe

Rotative Printing(1855)

10:41 PM Thomas Edison vs George Westinghouse

The Topsy Electrocution(4 Jan 1903)

10:40 & 10:57 PMGuglielmo Marconi & John Logie Baird

1st Radio & TV demos(13 Jan 1910, 26 Jan 1926)

Third & Fourth

Industrial Revolution

...15 minutes to

midnight……

9.12 PMSamuel Crompton

Spinning mule(1779)

11:44 PM Tim Berners-Lee

WWW(october 1990)

10:48 PM Henry Ford

Model T Assembly Line(1 DEC 1913)

2020: the Millennials go to work with new markets and jobsLearning Analytics Community Exchange

Disscovering New Worlds..

Mission 2020Help Millennials go to work and discover new worlds after digital disruption


...For Peter the Energy Engineer...



...For Mary the Surgeon...



...For the Makers...

From the Internet of bits to the Internet of Things


Internet of Things

•Smart Grid•Industrial Internet•Embedded Sensors

Digital Marketplaces

•Crowd sourcing & funding•Produce on Demand•Make to individual

3d printing

•New materials•Additive/subtractive •Produce on demand

Disruptive Technology Change Management


FACTS TODAY

• It is 20% more expensive to manufacture inthe U.S. than it is in its nine largest tradingpartners (excluding cost of labor)

• Taken alone, manufacturing in the UnitedStates would be the 10th largest economy inthe world

• Manufacturing represents 67% of private-sector R&D spending as well as 30% of thecountry’s productivity growth

• For every $1.00 spent in manufacturing,another $1.48 is added to the economy, thehighest multiplier effect of any economicsector.

• 500.000 jobs created during last 3 years and600.000 unfilled jobs

2020 GOALS

• The United States will be the bestplace in the world to manufactureand attract foreign direct investment.

• Manufacturers in the United Stateswill be the world’s leading innovators.

• The United States will expand accessto global markets to enablemanufacturers to reach the 95percent of consumers who liveoutside our borders.

• Manufacturers in the United Stateswill have access to the workforce thatthe 21st-century economy demands.

http://www.youtube.com/watch?v=A2NwvdWQEWs&feature=youtu.be

http://www.youtube.com/watch?v=A2NwvdWQEWs&feature=youtu.be

https://www.youtube.com/watch?v=yGyl6DqIIZA

https://www.youtube.com/watch?v=yGyl6DqIIZA

https://www.youtube.com/watch?v=5qGKoOkr-VU

https://www.youtube.com/watch?v=5qGKoOkr-VU

LACE towards 2020Helping Europe Bridge its Manufacturing Missile Gap

• The European Union launches the ActionPlanT Vision for Manufacturing 2.0 within the new 2014-2020 Horizon2020 framework

• Leading EU Manufacturing Governments target multi year-multi million Smart Manufacturing National Clusters






3. Performance Support Analysis, Improvement & Training in Smart Manufacturing.

Company Transformation

Strategy

Product Commoditization

Margin Pressures

Channel Diversity

Time-to-Market

Web Commerce

Customer Responsiveness

Mass Customization

Market Globalization

Inventory Reduction

New KPI for Success: Agility

(Speed x Dexterity)

BusinessTransformation & Improvement

Strategy(New Processes & Skills)

Mission 2020The Manufacturing BusinessPressure Cooker

Mission 2020Manufacturing Maturity & Transformation Models

Analyse

Specify

Standardise

Execute

Train

Transformation Strategy

PEOPLE

ICT ProcessesStructure

Standerds

Maturiity

AppraisalMeasure

Mission 2020From siloed changes management to holistic transformation


TO BE

AS IS

Project 1

Project 2

© 2010 Atos Origin

The People FactorUpskilling is King

No on eleft behind

Mission 2020Roadmap for a better Education in Manufacturing



Better Manufacturing Training –How to do it From detached online learning to embedded, continuos and contextualised workflow based performance support


First Learning

More Learning

Apply & Remember

SolvingProblem

Adaptingto change

Better Manufacturing Training –How to do it From detached online learning to embedded, continuos and contextualised workflow based performance support

5 moments of learning

70:20:10


Better Manufacturing Training –How to do it From vertical business department profiles to horizontal standard process competences

Job Profiles

Sales & ChannelManager

CRM OperationsSupport Manager

CRM OperationsSupport Assistant

Helpdesk Manager

Customer InterfaceAssistant

Billing & CollectionsProfessional

...

Interconnection Skills

IP Essentials

IP Networks

Mobile IP

TCP/IP

IRDA

IT-Security

Product Skills

GPRS Routers

Corporate Access

Mobile Devices

Sales Skills

Infrastructure Sales

Key Account Mgmt.

Service Business

...

Competencies & Skills Blended Learning

Strategies & Methods

Community

Learning Object

Online-Session

Learning Object

Test

Classroom

Readings

Learning Object

Ereignis

Business DepartmentsGap Analysis

Process 2 (e.g. Demand Planning)

Process n (e.g. Production Scheduling)

Process 1 (e.g. Sales Optimisation)


Better Manufacturing Training –How to do it From vertical business skills to horizontal process competences

Job Profiles

Sales & ChannelManager

CRM OperationsSupport Manager

CRM OperationsSupport Assistant

Helpdesk Manager

Customer InterfaceAssistant

Billing & CollectionsProfessional

...

Interconnection Skills

IP Essentials

IP Networks

Mobile IP

TCP/IP

IRDA

IT-Security

Product Skills

GPRS Routers

Corporate Access

Mobile Devices

Sales Skills

Infrastructure Sales

Key Account Mgmt.

Service Business

...

Competencies & Skills Blended Learning

Strategies & Methods

Community

Learning Object

Online-Session

Learning Object

Test

Classroom

Readings

Learning Object

Ereignis

Business Departments Gap Analysis

Process 2 (e.g. Demand Planning)

Process n (e.g. Production Scheduling)

Business Processes, Roles & KPIs define the transformation strategy

Learning processes are the enabler

Process 1 (e.g. Sales Optimisation)

Time2TransformationVS

Time2Accreditation

„Traditional“Learning solutions

• Off the job•One size fit all

• Linear• Formal

Impersonal

„Future“Learning Solutions

•On the Job• Just in time•Responsive • Informal

Personal


ITUK

FR

FI DE

Curricular Education(National, Formal, Rigid)

Students

Corporate Training (Global, Rapid and Flexible)

Knowledge Workers

Curricular and Vocational Educational System (s)

(Re) Employment MarketPlace (s)

Life Long LearningNew Business & Architectural Models for

Ubiquitous, Flexible & Rapid Personal Skills Assessment , Remediation & Qualification

Better Manufacturing Training –How to do it From national STEM one off curricula to life long academic-industry certification pathways


ITUK

FR

FI DE


Students


Knowledge Workers





National or Regional Qualifications

Qualification A

Qualification B

Qualification C

National Labor QualificationsCertified by

Local Labour Certification/ Accreditation Bodies

EQF . European Qualification Framework for Life Long Learning(Aligning European Curricular, Life Long & Vocational Qualifications)

European Framework

Level 1Level 2

Level 3

Level 8Knowledge

SKillsCompetences

Learning Outcomes




ITUK

FR

FI DE


Students


Knowledge Workers





National or Regional Qualifications

Qualification A

Qualification B

Qualification C

National Labor QualificationsCertified by

Local Labour Certification/ Accreditation Bodies

EQF . European Qualification Framework for Life Long Learning(Aligning European Curricular, Life Long & Vocational Qualifications)

European Framework

Level 1Level 2

Level 3

Level 8Knowledge

SKillsCompetences

Learning Outcomes

$1 billion investment to create a network of 15 manufacturing innovation institutes

SCOR™ DCOR™SCAMPI ™CMMI ™ Vollmann™MMM™ISA95™ Ecograi™ISO 22400™

© 2010 Atos Origin

Incre

asin

g a

gg

reg

ati

on

Audience:

CFO, CEO

Plant Accounting,

Finance

Plant Management,

Operations

Management

Operators, Supervisors,

Quality, Engineers,

Technicians

Profitability

Incre

asin

g a

bility

to ta

ke a

ctio

n

CorporateFinancials

Aggregated Financial& Operations Metrics

Operations-level KPIs &Dynamic Performance Metrics

External

Investors

& Creditors

Internal

Strategic

Business

Planning

Plant floor sensors, Operator, and machine to machine interface

Machine to Machine

ECOGRAI Method

Better Manufacturing Training –How to do it From impredictible processes to maturity modelling– The Volmann & Ecograi models

SCOR™ DCOR™SCAMPI ™CMMI ™ Vollmann™MMM™ISA95™ APQC™ISA22400™

Better Manufacturing Training –How to do it From impredictible processes to standardised,measurable & interoperable KPIs – The CMMI model

SCOR™ DCOR™SCAMPI ™CMMI ™ Vollmann™MMM™ISA95™ APQC™ISO 22400™

Processes Tools Data

Better Manufacturing Training –How to do it From impredictible processes to standardised,measurable & interoperable KPIs – The SCOR model

SCOR™ DCOR™SCAMPI ™CMMI ™ Vollmann™MMM™ISA95™ APQC™ISO 22400™

Better Manufacturing Training –How to do it From impredictible processes to standardised,measurable & interoperable KPIs – The ISA95 model


4. LACE WP5: Learning Analytics @ the workplaceSmart Manufacturing Training & Performance Support

• DOW Synopsis• Team• Objectives• Events & Workshops• Communities & Standards• Studies & Papers

The LACE ProjectLearning Analytics Community Exchange

LACE is a EU support action project (Grant Nr 619424) funded in the last FP7 TEL (Technology Enhanced Learning) call in order to

1. Organise a range of activities to actively and passively integrate communities that are conducting Learning Analytics and Education Data Mining research

2. Engage and expose early practitioner adopters, and those who are building first-generation commercial or open-source software.

3. Stimulate creativity and accelerate the identification of viable and effective solutions to real problems, and hence to drive both current research and technology transfer.

EU Grant Nr 619424

The LACE Community aims to:Objective 1 – Promote knowledge creation and exchangeObjective 2 – Increase the evidence baseObjective 3 – Contribute to the definition of future directionsObjective 4 – Build consensus on interoperability and data sharing

The Lace ProjectLearning Analytics Community Exchange

The LACE Project involves the following

Core Partners:

•Open Universiteit Nederland, NL

•Cetis, the Centre for Educational Technology

and Interoperability Standards at the University

of Bolton, UK

•Institute for Educational Technology at the

Open University, UK

•Infinity Technology Solutions, IT

•Skolverket, the Swedish National Agency for

Education, SE

•Kennisnet, NL

•Høgskolen i Oslo og Akershus, NO

•ATiT, Audiovisual Technologies, Informatics

and Telecommunications, BE

•EDEN, the European Distance Education

Network, HU

The LACE Project addresses the

following 3 core scenarios within 3

dedicated WPs:

• WP4: Learning @ the School led by

Skolverket, the Swedish National Agency

for Education (SE)

• WP5: Learning Analytics @ the workplace

(smart manufacturing) led by Infinity

Technology Solutions, part of sedApta

Group (IT/DE)

• WP6: Learning Analytics @ Higher Ed led

by the Open University (UK)

http://www.ou.nl/

http://www.cetis.ac.uk/

http://www.open.ac.uk/iet/main/


http://www.skolverket.se/

http://www.kennisnet.nl/

http://www.hioa.no/

http://www.atit.be/

http://www.eden-online.org/

http://www.skolverket.se/


http://www.open.ac.uk/iet/main/

WP5 - LACE @ the workplace DOW SynopsisLearning Analytics Community Exchange

WP5 - key objectives

1. Bring together industry/corporate communitiesto consider using learning analytics & performance support @ the workplace

2. Capture and disseminate latest thinking & best practices on learning analytics FROM the educational communities to the corporate/industry sector

3. Identify, collect and synthesis latest thinking & best practices on Performance Analytics & Appraisal FROM the industry sector to benefit LACE communities


WP5 - key activities 1/4 Defining a Manufacturing Training Appraisal Model MAN.TR.ATM

EQF 1

EQF 3

EQF 5

EQF 7

0

1

2

3

4

5

Trai

nin

g O

urt

com

es

Trai

nin

g M

atu

rity

Training Processes

MAN.TR.A ™ is a trademark of Skillaware - a Company of the sedApta Group- All rights reserved.

WP5 - key activities 2/4 Partecipating Events & Workshops

1. Lead attendance at international educational technologies events focused on corporate training to collect LA cases and solutions and promote LACE (e.g. Elliot Masie’s, ASTD & eLearning Guild events in USA and Learning Technologies,Techlearn and OEB Business in EU)

2. Attend international supply chain & manufacturing events to attend training centered speeches and promote LACE (e.g. Supply Chain Executive Conference, European Manufacturing Strategies Summit)

3. Organise workshops, speeches and seminars to collect end user needs and promote LACE


http://www.ems-summit.com/

http://www.ems-summit.com/

http://www.gartner.com/technology/summits/na/supply-chain/

http://www.gartner.com/technology/summits/na/supply-chain/

http://3dprintshow.com/

http://3dprintshow.com/

http://www.worldmanufacturingforum.org/

http://www.worldmanufacturingforum.org/

WP5 - key activities 3/4 Joining Communities & Standards

1. Follow online L.A. communities and hubs to monitor and report best L.A. practices and solutions applicable to industry training & performance support

2. Follow online Manufacturing communities and hubs to monitor and report Analytics and Training trends, solutions, best practices & standards

3. Create online community posts & streams on Manufacturing/Industry Training & Performance Support /Analytics

4. Monitor and Join standards activities (Performance and Training)


http://kpilibrary.com/

http://kpilibrary.com/

https://supply-chain.org/

https://supply-chain.org/

http://www.apqc.org/

http://www.apqc.org/

WP5 - key actions 4/4 Writing Studies & Papers

1. Browse Existing Papers and documents to summarise best trends, achievements and direction

2. Write Papers on new trends and directions (e.g. Performance Support and Training Analytics)



Thank you for your attention!Fabrizio CardinaliLace Project Manager


[email protected] www.laceproject.eu#laceproject

lace project wp5 - learning analytics & performance support for manufacturing training

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