lab technician job description

7/29/2019 lab technician job description

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Laboratory Technician - Job Description

Title

Laboratory Technician

Reports To

Laboratory Manager

Summary

The Laboratory Technician is responsible for laboratory-based tasks, which include sampling,

testing, measuring, recording and analyzing results in biological, chemical, physical and life

sciences. The Laboratory Technician provides all the required technical support to enable thelaboratory to function effectively whilst adhering to correct procedures and health and safetyguidelines. The Laboratory Technician carries out fundamental tests as part of the scientific

team. These tests assist in the advancement and development of modern medicine and

science. The work plays an important role in the foundation stages of research anddevelopment (R&D) and in scientific analyses and investigation.

Core Competencies

Customer Focus

Communication

Energy and Stress Team Work

Quality Orientation

Problem Solving

Accountability and Dependability

Operating Equipment

Ethics and Integrity

Job Duties

Perform laboratory tests in order to produce reliable and precise data to support

scientific investigations. Record and report data from all analyses and tests in the prescribed time and form and

maintain statistical records in accordance with laboratory procedures.

Carry out routine tasks accurately and following strict methodologies to carry out

analyses.

Prepare specimens and samples.

Construct, maintain and operate standard laboratory equipment, for example

centrifuges, titrators, pipetting machines and pH meters.


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organization.

Ensure the laboratory is well-stocked and resourced.

Record and interpret results to present to senior colleagues.

Use computers and perform mathematical calculations for the preparation of graphs.

Keep up to date with technical developments, especially those which can save time andimprove reliability.

Demonstrate practical procedures.

Conduct searches on identified topics relevant to the research. Follow and ensure strict safety procedures and safety checks.

Make detailed observations; analyze data, and interpret results.

Maintain laboratory equipment and inventory levels for laboratory supplies.

Write reports, summaries, and protocols regarding experiments.

Perform limited troubleshooting and calibration of instruments.

Log in all samples from field or special request for routine, non-routine and other test.

Use ICP for Fe and Mn analysis. Maintenance record binder.

Prepare and send samples for third party analysis. File final report under direction.

Organize all lab re-agents and update inventory spread sheets.

Make call for information from field and other company. Communicate with third party

calibration.

Balance Ependorf pipette, chiller, drier, compressor, water deionizer. Prepare blind test samples and record maintenance.

File all lab files except the record maintenance by person conducting the tests.

Review incomplete samples.

Back up total water analysis and sent reports.

Responsible for lab cleaning, sample disposal, monthly inventory check, safety dutiesetc.

Complete other duties as necessary.

Requirements

Bachelors degree in a related scientific field. Chemical Technology program or equivalent.

Must have a strong understanding of WHMIS and MSDS.

Must be knowledgeable in health, safety and environmental standards.

Knowledge of laboratory techniques, terminology, equipment and materials.

Knowledge of the principles and practices of chemical, biological and physical testingand analyses including the preparation of materials, equipment and samples.

Knowledge of arithmetic for use in computation of test results and analyses.

Knowledge of data processing.

Ability to use and maintain laboratory equipment for standard chemical, biological and

physical testing.

Ability to understand and follow written and oral instruction.

Must have good written and verbal communication skills. Good eyesight and manual dexterity skills in laboratory manipulative techniques.

Demonstrate applicable ethics and due diligence.

Manage time effectively. Excellent presentation skills.

Effective attention to detail and a high degree of accuracy.

High level of integrity, confidentiality, and accountability.


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organization.

Sound analytical thinking, planning, prioritization, and execution skills.

Ability to respond appropriately in pressure situations with a calm and steadydemeanour.

Exposure to bacterial contamination during testing procedures.

Work Conditions

Interacts with chemicals, elements and potential hazardous organisms.

Manual dexterity required to use laboratory equipment, desktop computer and

peripherals.

Intermittent physical activity including standing, sitting and lifting.

Manual dexterity required.

Overtime as required.


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organization.

Interview Questions Laboratory Technician

Use the spaces provided to write down the applicants responses, as well as any additionalnotes you wish to make about their answers.

1. What prompted you to apply for this position?

________________________________________________________________________________________________________________________________________________________________________________________________

2. What are your career goals? Where do you hope to be in five years?

________________________________________________________________________________________________________________________________________________________________________________________________

3. What are the main factors that have driven your success?

________________________________________________________________

________________________________________________________________________________________________________________________________

4. Describe the most exciting project youve worked on, and why?

________________________________________________________________________________________________________________________________________________________________________________________________

5. Tell me about a time when you had to balance multiple projects simultaneously.

________________________________________________________________________________________________________________________________

________________________________________________________________

6. Tell me about a time when you had to quickly analyze information, define the key points,and respond immediately or create a plan that produced positive results.

________________________________________________________________________________________________________________________________________________________________________________________________

7. Describe three or four major accomplishments from the last year.

________________________________________________________________________________________________________________________________

________________________________________________________________

8. What is the biggest career mistake youve made so far? If given the chance to do itagain, would you do it differently, why, and how?


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organization.

________________________________________________________________________________________________________________________________________________________________________________________________

17. How well do you work under pressure? Provide an example.

________________________________________________________________________________________________________________________________________________________________________________________________

18. What can you do for our organization that no one else can?

________________________________________________________________________________________________________________________________________________________________________________________________

19. What are your salary expectations?

________________________________________________________________________________________________________________________________________________________________________________________________

20. What questions do you have for us?

________________________________________________________________________________________________________________________________________________________________________________________________

21. What is your earliest date of availability?

________________________________________________________________________________________________________________________________________________________________________________________________


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organization.

Job Posting Laboratory Technician

(Company Name) requires a Laboratory Technician to be responsible for laboratory-basedtasks, which will include sampling, testing, measuring, recording and analyzing results inbiological, chemical, physical and life sciences. The Laboratory Technician will provide all the

required technical support to enable the laboratory to function effectively whilst adhering tocorrect procedures and health and safety guidelines. The Laboratory Technician will carry outfundamental tests as part of the scientific team. These tests assist in the advancement anddevelopment of modern medicine and science. The work plays an important role in the

foundation stages of research and development (R&D) and in scientific analysis and

investigation.

(Company Name) offers competitive salary packages, an incredible work environment, and

career advancement opportunities.

Qualified applicants should contact (Company Name) at: .


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organization.

1. Customer Focus

Definition: Ensures and maintains customer satisfaction with the

product and services offered by the organization.

2. Communication

Definition: Clearly conveys information to a variety of audiences

using the tools necessary, engaging the audience to ensure themessage is delivered and understood, creating a positive firstimpression with confidence and respect.

Key Actions

Customer driven - is interested in the customer, greets themwith a smile, makes eye contact, adapts pace and tone, is

timely, observes customer to decide approach to use. Determines customer needs - asks open ended and probing

questions, listens, allow customer to express themselves,

confirms understanding, and uses positive body language. Presents solutions and any additional items or promotions of

interest - shows possible solutions to customer's need,

shows the added value of any up and cross sellingopportunities.

Overcomes or reduces objections - does not take no

personally, clarifies objection and confirms understanding,maintains a positive tone and body language and suggestsnew solution.

Confirms satisfaction and exceed expectations - asksquestions to ensure satisfaction level, gets customer'scommitment to reduce returns or cancellations, thanks the

customer. Uses H.E.A.T. method for dissatisfied customers: Hears

customer out - understands what they are upset about in

order to accurately solve the issue; Empathizes - does notneed to agree with customer but is able to understand theirfeelings of frustration; Apologizes - is sincere in their

apology; Takes action - once the issue is clear, takesresponsibility and finds a solution by taking action.

Key Actions

Categorizes communication - separates information byimportance, message, audience, priority and logic.

Listens - understands and learns from what others say. Reading and comprehension - grasps the meaning of written

information and applies it. Speaking - uses language that matches the message and

the audience involved. Writing - conveys ideas and facts in writing using appropriate

language the reader will understand. Is memorable -allows their personality to make an

impression, says their name, is funny and personable. Maintains audience attention -engages the audience by

using relevant information and varied tools such as voiceinflection, body language, charts and analogies.

Is receptive - adjusts solutions to the audience while keepingin mind audiences sensitivity (suggest blowing out the

dust). Verifies understanding - makes certain that the message is

understood by asking for paraphrasing and examples.

Uses positive feedback - ensures that feedback is receivedconstantly to set expectations and create friendly teamcompetition.

Speaks confidently - knows the product, service andcompany in order to speak with confidence.

Boosts self esteem - is able to motivate consistently with

specific feedback.

3. Energy & Stress

Definition: Consistently demonstrates high level of drive,

infectious to the surrounding environment, and preserves

effectiveness, drive and focus for extended periods of time, while

maintaining composure in highly stressful or adverse situations.

4. Team Work

Definition: Promotes cooperation and commitment with the team

towards the attainment of common goals. Gets others excitedabout and committed to furthering the organizations objectives.Enables cooperative and productive group interactions.

Key Actions

Maintains effectiveness - ability to have remained accurateeven after long hours on the job.

Maintains stamina - continues to hold a high energy attitude

even after long hours on the job. Keeps up motivation sparks energy in the surrounding

environment, maintaining a positive outlook. Completes high volumes of work - keeping a rapid pace

without sacrificing accuracy. Handles high workloads, competing demands, vague

assignments, interruptions, and distractions with poise andease.

Remains steady or thrives under pressure, using pressure to

fuel productivity and efficiency. Stays calm and maintains focus in turbulent, threatening, or

emergency situations. Makes rational decisions and

Key Actions

Models commitment - leads by example and sets standardsfor professional behaviour.

Knows and supports teammates work and deliverables -Helps teammates who need or ask for support or assistance.

Work as a team - ensures joint ownership of goal setting,

commitments, and accomplishments. Involves everyone onthe team.

Establishes a team-like mentality, through sharing

information or expertise, working together to solve problems,and putting team success first. Encouraging team unitythrough sharing of information and expertise.

Assists with goal attainment - ensure that you are thecatalyst for planning the goals.

Does not take no personally - understand that a team

mentality is not fool proof and sometimes the pieces will not


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organization.

continues to perform effectively. Provides direction in crisis situations - defuses potentially

violent people or situations, calming others and removingthem from harm.

match - highlights the positives to move along. Inspires - is able to inspire and motivate others to voluntarily

follow direction, pursue and achieve goals, and adopt newpositions and opinions.

Addresses issues openly - sets standards for professional

behaviour and helps those in need of assistance regardlessof position.

Joint ownership of goals - commitments and

accomplishments involve everyone on the team. Prepares for group meetings by identifying the key issues,

goals, and stakeholder expectations. Identifies resources thatare most likely to help the group with its task. Clarifies theagenda and objectives, and allocates time for topics.

Leads the group in its initial stages, outlining issues,

communicating direction and desired outcomes, and helpingparticipants understand their tasks, roles, and contributionsto the process.

Engages all members in the discussion. Builds on the ideasof contributors, while ensuring other members are notoverwhelmed or discouraged from giving input.

Sees when the group is off-track and redirects theconversation toward productive channels.

Guides the discussion of complex or divisive issues to help

members develop insights and remain engaged with thetask. Judges when issues cannot be resolved in the group,

and re-focuses the dialogue on the essential goals. Allows ownership of the process by group members.

Highlights group successes, and builds a sense of sharedaccomplishment. Reinforces success by becoming an

advocate for the group's decisions.

5. Quality Orientation

Definition: Completes tasks keeping in mind all aspects involvedregardless of magnitude, checks tasks and processes whilehaving attention to details.

6. Problem Solving

Definition: Resolves difficult and complicated challenges.

Key Actions

Follows policies and procedures -able to follow set policies

and procedures completely when tasking. Certifies high quality output - ensure that there is a consistent

quality to the product or service delivered. Honours commitments - makes commitments attainable and

realistic to ensure they are seen through. Has product knowledge -has knowledge of the

product/service and continues to acquire knowledge to stayin the forefront of changes.

Performs tasks with care - careful and zealous attention to

the completion of required tasks. Sparks action - is able to consistently be a catalyst of action,

can motivate a team or individual to make a change.

Key Actions

Frames problems before trying to solve them - breaks down

issues, identifies all of their facets, including hidden or trickyaspects.

Shows insight about the cause of problems - generates a

range of solutions and courses of action with benefits, costsand risks associated with each.

Uses all sources available - considers all the resources

available to pursue a solution, including asking for help,seeking advice and using others good ideas.

Evaluates solutions - is able to select the best solution from

all those available: considering consequences, lookingbeyond the obvious, and evaluating them afterimplementation to determine worth and impact.

Addresses issues openly - sets standards for professionalbehaviour and helps those in need of assistance regardlessof position.

7. Accountability and Dependability

Definition: takes personal responsibility for the quality andtimeliness of work and achieves results with no oversight,

including following guidelines, standards regulations andprinciples.

8. Operating Equipment

Definition: uses tools, machines and vehicles to transport orcreate products or services.

Key Actions Key Actions


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organization.

Attendance - maintains perfect attendance, following

standards, policies and procedures including productivitystandards, deadlines and work schedules.

Stays focused - can continue to be productive regardless of

interruptions and distractions. Maximizes time - is able to use time available to deliver

quality work.

Takes responsibility - does not make excuses for errors orproblems, acknowledges and corrects mistakes. Does notdiffuse blame and faces problems quickly and directly.

Learns functions - knows the purpose and limitations of

equipment and practices safety when handling it, using itonly for its intended purpose.

Sets up - is able to set up and calibrate work equipment to

meet standards. Conducts inspections - follows safety regulations to do

routine inspections and adheres to maintenance schedules.

Responds to malfunctions - is able to promptly respond toany issue, seeking assistance when necessary to ensureequipment is fully operational prior to using it again.

9. Ethics and Integrity

Definition: earns the trust and respect of others through

consistent honesty and professionalism in all interactions.Diplomatically handles challenging or tense interpersonalsituations

Key Actions

Shows respect ensures that communication and actionsare always professional.

Maintains confidentiality - at all times ensures thatinformation available remains confidential.

Is honest and straightforward - communicates in a timely

fashion while maintaining peoples self esteem. Honours commitments - ensures commitments are realistic

and carried through. Says what they mean and means what

they say. Avoids situations that could be considered a conflict of

interest.

Adheres to a set of core values that match those of theorganization.

Is impartial - shows objectivity in decisions and actions. Strives to understand the data, the people, and their views

before making decisions and taking action. Works through difficult or awkward interpersonal situations in

a positive manner. Broaches sensitive issues ways that allow

rational and open discussion. Focuses on issues and interests instead of people or

positions, even when personally attacked. Delivers tough messages with sensitivity to minimize the

negative impact on others; critiques constructively. Thoughtfully intervenes in conflicts to improve

communication, diffuse tension, and resolve problems.Seeks to find common ground and preserve relationships.

lab technician job description

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