kroger gm our brands - thekrogerco.com · introduction september 2018 dear kroger general...

34
Packaging Supplier Resource Guide CONFIDENTIAL v4.01 Jupiter Prestige Group – PACKAGING SUPPLIER RESOURCE GUIDE Kroger GM Our Brands

Upload: hahanh

Post on 01-Aug-2019

223 views

Category:

Documents


0 download

TRANSCRIPT

Page 1: Kroger GM Our Brands - thekrogerco.com · Introduction September 2018 Dear Kroger General Merchandise Suppliers, This letter is to announce we have made some adjustments to the Kroger

Packaging Supplier Resource Guide

CONFIDENTIALv4.01

Jupiter Prestige Group –PACKAGING SUPPLIER RESOURCE GUIDE

Kroger GM Our Brands

Page 2: Kroger GM Our Brands - thekrogerco.com · Introduction September 2018 Dear Kroger General Merchandise Suppliers, This letter is to announce we have made some adjustments to the Kroger

2Jupiter Prestige Group –PACKAGING SUPPLIER RESOURCE GUIDE

CONFIDENTIAL

Page 3: Kroger GM Our Brands - thekrogerco.com · Introduction September 2018 Dear Kroger General Merchandise Suppliers, This letter is to announce we have made some adjustments to the Kroger

Introduction

September 2018

Dear Kroger General Merchandise Suppliers,

This letter is to announce we have made some adjustments to the Kroger GM Our Brands Packaging Process.

This past year has been an extremely valuable exercise to determine how we best manage, sustain and constantlyimprove our mandated brand packaging process.

We would like to thank you for your cooperation in our initiatives.

Our findings conclude we will continue to maintain control over all packaging standards.

Sincerely,

Greg ParsonsSenior Director Home and Product DevelopmentGeneral Merchandise Kroger Co.

CC: Christina Groth, Vice PresidentVice President, Kroger General Merchandise, Health & Beauty Care and Non-Foods

Jupiter Prestige Group –PACKAGING SUPPLIER RESOURCE GUIDE

3 CONFIDENTIAL

Page 4: Kroger GM Our Brands - thekrogerco.com · Introduction September 2018 Dear Kroger General Merchandise Suppliers, This letter is to announce we have made some adjustments to the Kroger

Updated Process: Overview

• 100% of all Kroger GM Our Brands Artwork and photography production will be provided by YFY Jupiter (managed by their subsidiary business unit – Jupiter Prestige Group, aka “JPG” ) and Integra Trim. All related costs will be paid by the Kroger Merchandise Supplier.

• 100% of all Trim-related packaging and print production will be end-to-end: Integra Trim

• 100% of all Dip and Modavari Home Fashions are end-to-end initiatives: JPG / YFY Jupiter, Integra Trim

• NEW! Artwork/photography and PQM are mandated initiatives, as stated in the first bulletpoint above, but the option is now being granted to Kroger suppliers to choose their own structural

packaging and print manufacturers (with exception to Dip and Modavari brands). Please review this guide in detail to understand the criteria related to choosing this option.

MANDATORY: Integra Trim is the required end-to-end provider of ALL trim-related packaging: hang tags, header cards, belly bands, labels, inserts, etc.

Artwork development (Note: any items requiring photography will require the imaging be provided by Jupiter Prestige Group) • Print manufacturing

MANDATORY: Jupiter Prestige Group is the required provider for all artwork/design/photography relating to: boxes, folding cartons, displays, PDQs, color litho labels, etc.

Project Management & Technology Solutions • Artwork development • Photography • Print Quality Management (PQM):

o PQM: JPG will measure and capture spectral data on pre-production and mass production printed pieces

o PQM: A scorecard will be provided to Kroger to monitor print accuracy

OPTIONAL (Structural packaging ONLY): Kroger suppliers are being granted the option to choose their own structural packaging and print manufacturer. There are two exceptions to this: dip and Modavari Home Fashions brands, which remain end-to-end initiatives produced by JPG/YFYJ***. If you opt to print your own structural packaging, you will be subject to color management and material standard reviews. The PQM process is outlined in greater detail beginning on page 21. All related costs will be paid by the Kroger Merchandise Supplier.

By having YFY Jupiter print your packaging, you will not be subject to any compliance fines, which can occur under several categories, including:

• Structural design • Material / substrate review • Right sizing • Print manufacturing • In-store audits

IMPORTANT: If you choose your own packaging manufacturer:§ As part of the intake process, you must provide JPG with your print supplier contact information

§ JPG will review and communicate the following targets to print suppliers, upon request: • LAB / Pantone Digital Color / CxF • dot gain tolerances for all CMYK printing • substrate LAB target • color bar on all released artwork

§ You will be required to provide a pre-production sample to JPG for PQM scoring, failure to do so will result in a $1000 fine and automatically place you out of compliance for the in-store audits, resulting in an additional minimum fine of $2000 and potentially having to reprint your packaging at your own expense

§ If you miss ship dates due to printing delays, there will be an additional fine

§ If your mass production packaging output is not in compliance, you will be subject to reprinting your packaging at your own expense, as well as a minimum $2000 fine from Kroger

§ In-store audits will be held to ensure print integrity, cross-referenced with the PQM scorecard that is generated at the approval phase of the process

§ If found out of compliance due to inconsistency, additional fines will apply

*** MANDATORY: Kroger Our Brands dip and Modavari Home Fashions programs are mandated end-to-end initiatives, requiring ALL artwork, photography, structural packaging/trim and printing to be produced by Jupiter Prestige Group and YFY Jupiter, in partnership with Integra Trim.

Jupiter Prestige Group –PACKAGING SUPPLIER RESOURCE GUIDE

4 CONFIDENTIAL

Please review carefully as some processes have changed.

Page 5: Kroger GM Our Brands - thekrogerco.com · Introduction September 2018 Dear Kroger General Merchandise Suppliers, This letter is to announce we have made some adjustments to the Kroger

Jupiter Prestige Group Account Management Contacts

Jupiter Prestige Group –PACKAGING SUPPLIER RESOURCE GUIDE

5 CONFIDENTIAL

Responsibilities:• Manage Approvals for Photography and Artwork

• Project Intake Process – Project Management

• Provide Kroger Merchandise Supplier Agreement

• Provide Estimates for Photography and Artwork

• Manage Product Photography

• Manage Print Proof Approval with Kroger

Todd KehoeProject Manager – Jupiter Prestige GroupEmail: [email protected]: +1-503-797-3768

Primary Supplier Contacts: Do not contact the Kroger Buying office regarding packaging. All communication should be sent to [email protected] for packaging questions/initiations.

Page 6: Kroger GM Our Brands - thekrogerco.com · Introduction September 2018 Dear Kroger General Merchandise Suppliers, This letter is to announce we have made some adjustments to the Kroger

Kroger GM Our Brands Packaging Contacts

Kroger Contacts:

Erynn RedfieldKroger GM Our Brands Packaging Director

Email: [email protected]: +1-503-797-3453

Please CC on any/all communications:

Emily HausmanKroger GM Our Brands Packaging Project Manager

Email: [email protected]

Phone: +1-503-797-3548

Responsibilities:• Brand Packaging Standards and Compliance

• Creative Review of Photography and Artwork

• Audit Enforcement and Corrective Actions

Jupiter Prestige Group –PACKAGING SUPPLIER RESOURCE GUIDE

6 CONFIDENTIAL

JPG Contacts:

Brent HoxseyBusiness Unit Director NA – Jupiter Prestige Group

Email: [email protected]

Phone: +1-214-507-9089

Christy WhalinClient Services Manager – Jupiter Prestige Group

Email: [email protected]

Phone: +1-214-985-7207

Responsibilities:• Ensure Kroger’s expectations are

being achieved

• Manage Kroger Our Brands initiative

• Process improvement initiatives

• PQM process management

Page 7: Kroger GM Our Brands - thekrogerco.com · Introduction September 2018 Dear Kroger General Merchandise Suppliers, This letter is to announce we have made some adjustments to the Kroger

Jupiter Prestige Group Process Overview

Jupiter Prestige Group –PACKAGING SUPPLIER RESOURCE GUIDE

7 CONFIDENTIAL

Artwork and Photography only:Estimate a range of 32-47 business days turnaround

• Packaging Request Form (PRF – Artwork Adaptation / Intake Sheet)

• Asset collection required for order entry (packaging copy, product specs, logos, etc.)

• Photography

• Estimate supplied

• Artwork layout execution

• Approval process

• Print Quality Management – pre-production and mass production sample reviews/approval

Page 8: Kroger GM Our Brands - thekrogerco.com · Introduction September 2018 Dear Kroger General Merchandise Suppliers, This letter is to announce we have made some adjustments to the Kroger

Artwork Adaptation and Digital Proof Process

Artwork Adaptation (Packaging Request Form) Process:1. Once the final assortment list has been approved, work with your Kroger Product Developer (Kroger PD) to have your

requests initiated to JPG.

2. JPG team will receive a notification via Workfront and an introduction email will be sent to the vendor contact supplied by the Kroger PD. The intro email will contain an explanation of the process as well as a link to complete and upload your Packaging Request Form.

3. Complete and return the form along with any necessary information/assets within 5 business days of receipt of JPG response.

ATTENTION: Incomplete forms will be rejected and may delay packaging release

4. JPG will provide an estimate for approval to the vendor contact that will include artwork creation as well as photography costs (if necessary). The project will be initiated once vendor has provided a fully completed intake sheet with pack copy and dielines. Our Hong Kong team will provide an initial estimate for budgeting purposes and will update throughout the process to include photography and any additional costs should they be necessary.

5. You will receive a link to your proof via email when it is ready for your review. A ”How-To Guide” is also available from your JPG PM should you need assistance marking amends on the proof.

6. Once the files are approved, JPG will prepare print ready files and send a final invoice for payment. Payment must be received by JPG before files will be released.

7. Once the files are released, you will receive an email with further instructions regarding print and PQM.

Jupiter Prestige Group –PACKAGING SUPPLIER RESOURCE GUIDE

8 CONFIDENTIAL

On your PRF, you will need to provide low resolution image(s) in the area indicated that are indicative of accurate color and Kroger-approved product

Page 9: Kroger GM Our Brands - thekrogerco.com · Introduction September 2018 Dear Kroger General Merchandise Suppliers, This letter is to announce we have made some adjustments to the Kroger

Sample of Completed Packaging Request Form

CONFIDENTIALJupiter Prestige Group –PACKAGING SUPPLIER RESOURCE GUIDE

9

Today's Date: 9/24/18Kroger In DC date (m/d/year) : 1/21/2019

Project name: Zanzibar Solar Torch Window BoxBrand Name: Joy of Gardening

Division KrogerSeason & Year: Spring - Summer 2019

Product Developer: RSR Sales,Inc.YFYJupiter Packaging: [email protected]

Company Name: RSR Sales,Inc.Address: P.O. Box 2741

City, State: Ann Arbor, MICountry: USA

Primary contact name: Michael BodoPhone: (734) 668-8166Email: [email protected]

Factory Name: RSR Sales,Inc.Address: P.O. Box 2741

City, State: Ann Arbor, MICountry: USA

Primary contact name: Michael BodoPhone: (734) 668-8166Email: [email protected]

Kroger Supplier Vendor #: 12141401

Company Name: RSR Sales,Inc.Address: P.O. Box 2741

City, State: Ann Arbor, MICountry: USA

Primary contact name: Laura DurandPhone: (734) 668-8166Email: [email protected]

Product samples to YFYJupiter Photo Studio: 9/10/2018Photography /Structure date: 9/30/2018

Finished Packaging to Factory date: 10/31/2018Ship date: 11/24/2018

DC date: 1/21/2019Kroger Merchandise Supplier Artwork Approval Contacts

Primary Approver contact email: [email protected] Approver contact email: [email protected]

Email the completed Kroger Packaging Request Form to

Packaging Request Form General Information

Sales Representative Contact Information

Kroger Merchandise Supplier

Supplier Accounting Contact

Milestone Delivery Dates (m/d/year)Once PD has provided the In DC date, vendor needs to be responsible for completing the milestone delivery dates.

Sample of Completed PRF (Packaging Request Form)

Before submitting, ensure completion of all fields on:• Packaging Request Form• Tab labeled: SKU Variable Data

Page 10: Kroger GM Our Brands - thekrogerco.com · Introduction September 2018 Dear Kroger General Merchandise Suppliers, This letter is to announce we have made some adjustments to the Kroger

Dieline Submission Requirements

General Guidelines for submitting Dielines to Jupiter Prestige GroupIt is the Kroger Merchandise Supplier’s responsibility:• To ensure that all Dielines are 100% to scale and accurate prior to artwork production

• Dielines must indicate: internal and external dimensions, orientation, die cuts, folds or paths

• Dielines must be received with a completed Packaging Request Form (PRF, Intake Sheet)

• Dielines must be received in: .AI, Editable PDF format at 100%

• Dieline file names should be labeled with the Supplier Style Number (VSN) and correspond to the Packaging Request Form (PRF, Intake Sheet)

Examples of Acceptable Dielines Examples of Unacceptable Dielines

Jupiter Prestige Group –PACKAGING SUPPLIER RESOURCE GUIDE

10 CONFIDENTIAL

Page 11: Kroger GM Our Brands - thekrogerco.com · Introduction September 2018 Dear Kroger General Merchandise Suppliers, This letter is to announce we have made some adjustments to the Kroger

Artwork Adaptation and Digital Proof Process

Jupiter Prestige Group –PACKAGING SUPPLIER RESOURCE GUIDE

11 CONFIDENTIAL

Digital ArtworkApprovals

Jupiter Prestige Group will initiate the approval process with:

ü Kroger Brand Packagingü Kroger Product Developerü Kroger Merchandise Supplier

Kroger Product Developer will:

• Initiate the project request in Workfront once assortment list is approved.• Verify any other specific data relevant to the selling of the product, (i.e Product Name)• Manage communication(s) with Kroger Buying office to confirm accuracy of UPC & variable data

(when applicable)

Kroger Merchandise Supplier ensures all product information is accurate, including:

• Copy for product features• Specifications• Compliance Information• Please see additional documents supplied for “HOW TO REVIEW/APPROVE” artwork (if you did

not receive, please request from your JPG PM)

Page 12: Kroger GM Our Brands - thekrogerco.com · Introduction September 2018 Dear Kroger General Merchandise Suppliers, This letter is to announce we have made some adjustments to the Kroger

FIS $385.00NIS $260.00

FIS $385.00NIS $260.00

FIS $280.00NIS $185.00

FIS $280.00NIS $185.00

FIS $280.00NIS $185.00

FIS $280.00NIS $200.00

FIS $280.00NIS $185.00

FIS $280.00NIS $185.00

FIS $160.00NIS $135.00

FIS $160.00NIS $135.00

FIS $160.00NIS $135.00

FIS $160.00NIS $135.00

FIS $242.00NIS $180.00

FIS $242.00NIS $180.00

FIS $242.00NIS $180.00

Jupiter Prestige Group Artwork Service List

Jupiter Prestige Group –PACKAGING SUPPLIER RESOURCE GUIDE

12 CONFIDENTIAL

Artwork Price First in Series/Next in Series (in USD$)

* The price will be determined based on market fluctuation.* Any rush/expedite fee will be charged separately.Artwork adaptation includes 2 rounds of revisions.After 2 rounds, JPG (Jupiter Prestige Group) will charge an additional cost per round.**If your dieline changes after the V1 artwork is built, additional charges will be incurred and JPG will provide an updated estimate for sign off before amend is completed.

Pricing includes the following services to support Kroger Our Brands Packaging programs:

• Onsite Project Management • HK Project Management• Technology solution to manage packaging program• Artwork – building the files to Kroger’s style guides• Brand Assurance (3) rounds - ensuring branding meets Kroger’s

expectations• (2) rounds of artwork amends / corrections• Create print-ready PDF• File release to the supplier / printer

Print Quality Management cost will be applied if the supplier uses their own print manufacturer: $40 per SKU• Pre-production sample review• Post-production sample review• Scorecard created based on review of print samplesPDQ structures will not be subject to the PQM fee but will be required to follow the PQM approval process

Page 13: Kroger GM Our Brands - thekrogerco.com · Introduction September 2018 Dear Kroger General Merchandise Suppliers, This letter is to announce we have made some adjustments to the Kroger

Jupiter Prestige Group Photography Service List

Jupiter Prestige Group –PACKAGING SUPPLIER RESOURCE GUIDE

13 CONFIDENTIAL

Photography Price for First in Series (in USD$)The pricing listed below is for budgetary purposes only. Actual estimates will be provided to suppliers once the volume and scope of work has been defined.

Knock out background (KO) Knock out background With minimal propping (KO with stylist)

$200.00 $400.00

$2,860.00

The following items are included in the photography pricing:• Account management• Photographer• Studio space and equipment• Prop stylist• Merchandise management• Pick up of merchandise from Kroger HQ

Per shot pricing does not include:• Props procurement• Set construction and materials• Model fees• Hair & make-up fees• Stylist fees• Rentals• Assembly• R.R. Donnelley art direction

Rates for items not included in photography pricing:Set Construction $55 per hourShopping / preproduction work $50 per hourProps and set materials at costAdditional masking & color corrections $120 per hour

Lifestyle on-set photography(Pre-pro for set build, Stylist, Art Director)

Page 14: Kroger GM Our Brands - thekrogerco.com · Introduction September 2018 Dear Kroger General Merchandise Suppliers, This letter is to announce we have made some adjustments to the Kroger

REQUIRED: Photography and Product Sample Process

Jupiter Prestige Group –PACKAGING SUPPLIER RESOURCE GUIDE

14 CONFIDENTIAL

Photography

MANDATORY: Kroger Packaging Photography will be managed and produced by JPG (Jupiter Prestige Group) in the USA. Final images will remain the property of Kroger for proprietary reasons and will not be supplied to vendors.

• Kroger Merchandise Supplier to send the approved product sample (please affix UPC identification to the product sample) to Photography Studio with shipping label (label document supplied)

• Kroger Merchandise Supplier ships out the approved samples (including specific assembly instructions when required)

MANDATORY: Kroger Merchandise Supplier to provide Jupiter Prestige Group shipping tracking information for product samples sent to the photography studio.

• After the Artwork is approved: Jupiter Prestige Group will contact the Kroger Merchandise Supplier to retrieve samples within 10 business days or Kroger Merchandise Supplier may be charged a sample disposal fee.

ATTENTION: Any reshoot-related costs and/or delays due to a lack of up-front information, shipping incorrect product or providing incomplete instructions will be the responsibility of the Kroger Merchandise Supplier.

Page 15: Kroger GM Our Brands - thekrogerco.com · Introduction September 2018 Dear Kroger General Merchandise Suppliers, This letter is to announce we have made some adjustments to the Kroger

Jupiter Prestige Group USA Photography Studio Contacts

Jupiter Prestige Group –PACKAGING SUPPLIER RESOURCE GUIDE

15 CONFIDENTIAL

Responsibilities:

• Manage Product Sample Intake

• Manage Photography Timelines

• Manage Photo Shoot

Ship ALL Product Samples to address below:

Iridio Photo StudioBrent Faria – Kroger16745 SE Kens Ct. Portland, OR 97267Phone: 503-786-2203Email: [email protected]

Supplier to label each product for easy identificationPlease tag/label each sample with the following:• VENDOR + BRAND• PD or PDA name [so studio has contact info if there’s an issue with

the sample]• DESCRIPTION / ITEM NAME• RETURN INFO [who should the studio return the sample to? BUYER?

SUPPLIER? If return to supplier, provide shipping info]• 8-digit identifier: SKU/UPC [SKU = 8 digits.

UPC = 10 digits – drop the TWO FIRST DIGITS (41) of the UPC to create an 8 digit identifier and do not use leading 0 or check digit]

• JOB [Use “PACKAGING” as job type]• AD DATE [Use 01/01/2019 for ad date, and update year to coincide with the

year the packaging will be live in store]

Page 16: Kroger GM Our Brands - thekrogerco.com · Introduction September 2018 Dear Kroger General Merchandise Suppliers, This letter is to announce we have made some adjustments to the Kroger

Jupiter Prestige Group + YFY Jupiter Print Process Overview

End-to-End Artwork, Photography and Final Structural Printed Packaging:

Estimate a range of 47-62 business days turnaround Note: for print suppliers located outside China in South East Asia, it will take an additional 3-4 weeks for shipping

• Packaging Request Form (PRF – Artwork Adaptation / Intake Sheet)

• Asset collection required for order entry (packaging copy, product specs, logos, etc.)

• Photography

• Estimate supplied

• Artwork layout execution

• Approval process

For the printed portion of the order, YFY Jupiter will provide the following documents:

• Kroger Our Brands Packaging Supplier Resource Guide

• Packaging Request Form (PRF – Intake Sheet)

• Print Request for Quote (RFQ)

• Labels for sample delivery

Jupiter Prestige Group –PACKAGING SUPPLIER RESOURCE GUIDE

16 CONFIDENTIAL

Page 17: Kroger GM Our Brands - thekrogerco.com · Introduction September 2018 Dear Kroger General Merchandise Suppliers, This letter is to announce we have made some adjustments to the Kroger

Jupiter Prestige Group –PACKAGING SUPPLIER RESOURCE GUIDE

17 CONFIDENTIAL

OPTIONAL: YFY Jupiter Print Process Overview

If you choose to use YFY Jupiter as your printing resource, this is the new process…

YFY Jupiter Structural Packaging & Print Production

ATTENTION: Incomplete forms will be rejected and may delay packaging release

• YFY Jupiter will provide a Cost Quote, Sales Terms & Agreements to Kroger Merchandise Supplier for review

• YFY Jupiter will provide 3 pieces of structural Mock-Up Samples for fit and finish to Kroger Merchandise Supplier

for approval/sign-off (see page 18 for checklist)

• The supplier will keep 2 samples for their records and must return the 3rd signed-off sample to YFY Jupiter

• Packaging production will not move forward until YFY Jupiter receives the approval on mock-up samples

and the signed estimate

• NOTE: By having YFY Jupiter print your packaging, you will bypass the PQM process, as this is already part of the

YFY Jupiter workflow. As a result, you will automatically be in compliance & will not be subject to any print audits or fines

Page 18: Kroger GM Our Brands - thekrogerco.com · Introduction September 2018 Dear Kroger General Merchandise Suppliers, This letter is to announce we have made some adjustments to the Kroger

Jupiter Prestige Group –PACKAGING SUPPLIER RESOURCE GUIDE

18 CONFIDENTIAL

Kroger Merchandise Supplier is responsible for checking below items while receiving structural mock up provided by YFY Jupiter:

Checklist:

q Overall packaging setup size

q Product fit in package

q Fluting material quality & Flute grade (i.e., B Flute, C Flute, E Flute, double-wall, etc.)

q Corrugation direction

q Closure function (such as box flap)

q Drop Testing (according to your product testing requirement, if applicable)

OPTIONAL: YFY Jupiter Print Process Overview

Page 19: Kroger GM Our Brands - thekrogerco.com · Introduction September 2018 Dear Kroger General Merchandise Suppliers, This letter is to announce we have made some adjustments to the Kroger

Jupiter Prestige Group –PACKAGING SUPPLIER RESOURCE GUIDE

19 CONFIDENTIAL

By Using YFYJupiter for your mass print production you will benefit from:

• Packaging which complies to Kroger GM Our Brands color standards

• Packaging which complies to material standards, whiteness and material GSM

• QC (Quality Control) prior to delivery

• Compliance to structural standards

• PQM Scorecard report supplied to Kroger for record of compliance

• Right-sizing

• Packaging mock-ups prior to printing, to assure proper dieline measurements

• Automatic program compliance, averting the need to manage print sample approvals,

in-store PQM audits and program infractions with fines beginning at $2,000 USD

OPTIONAL: YFY Jupiter Print Process Overview

Page 20: Kroger GM Our Brands - thekrogerco.com · Introduction September 2018 Dear Kroger General Merchandise Suppliers, This letter is to announce we have made some adjustments to the Kroger

20 CONFIDENTIAL

If you opt to source your own structural packaging and printing resources, this is the new process.

Supplier-side Structural Packaging & Print ProductionOnce the artwork has been approved and released from Jupiter Prestige Group to begin production,

you will now have the option to source your own structural packaging and printing manufacturers.

• Kroger Merchandise Suppliers will be required to follow Print Quality Management (PQM) procedures

• This process is outlined in detail on page 23 and is a mandatory requirement

• Print sample shipment addresses and contacts are provided on Page 5

Ø Note: there is a $40 PQM fee per SKU (PDQ artworks are not subject to this fee but are subject to

the approval process)

• Please ensure you have referenced your Brand Standards to achieve in-store performance

• Packaging will be graded on (see page 28 for detailed PQM criteria overview):

• Color

• Finish

• Brand Standard Compliance

• Usage of correct die line

• Absence of substrate cracking, scuffing or other print issues

• Materials used are up to Brand Standard requirements

Packaging not complying to standards will be fined a minimum $2,000 fee, plus audit costs

OPTIONAL: Supplier-side Print Process Overview

Jupiter Prestige Group –PACKAGING SUPPLIER RESOURCE GUIDE

Page 21: Kroger GM Our Brands - thekrogerco.com · Introduction September 2018 Dear Kroger General Merchandise Suppliers, This letter is to announce we have made some adjustments to the Kroger

Jupiter Prestige Group: Print Quality Management Process

Jupiter Prestige Group –PACKAGING SUPPLIER RESOURCE GUIDE

21 CONFIDENTIAL

©2015 Jupiter Prestige Group

PQM Criteria

- Spot Color Matching

- CMYK Matching

- Consistency

- Surface Finishing

- Registration

- Print Method

- Substrate

- Artwork

- UPC

- Die cut

- Dirt / Spots

- Other Observations

PQM Evaluation

Page 22: Kroger GM Our Brands - thekrogerco.com · Introduction September 2018 Dear Kroger General Merchandise Suppliers, This letter is to announce we have made some adjustments to the Kroger

Jupiter Prestige Group: Print Quality Management Process

Jupiter Prestige Group –PACKAGING SUPPLIER RESOURCE GUIDE

22 CONFIDENTIAL

©2015 Jupiter Prestige Group

Our Typical Workflow

JPG Vendor / Printer

Artwork Release

Color Target Distribution

Sample Submission

(Pre-Production)

JPG

PQM Evaluation

Vendor / Printer

Sample Submission

(Mass Production)

PASS

FAIL

CONDITIONAL

JPG

PQM Evaluation Shipment

PASS

FAIL

CONDITIONAL

Vendor / Printer

Page 23: Kroger GM Our Brands - thekrogerco.com · Introduction September 2018 Dear Kroger General Merchandise Suppliers, This letter is to announce we have made some adjustments to the Kroger

Jupiter Prestige Group: Print Quality Management Process

Jupiter Prestige Group –

PACKAGING SUPPLIER RESOURCE GUIDE

23 CONFIDENTIAL

Jupiter Prestige Group – PQM Review

• Suppliers are required to provide (printers name and contact information) to JPG to start PQM process

• JPG will identify any Tier 1 colors where consistency is high priority for Kroger GM Our Brands colors and tighten the

tolerance level of Delta E to 2 or less - All other special Tier 2 colors remain on a tolerance level of Delta E of 3 or less

• For programs identified as containing Tier 1 and/or Tier 2 colors, JPG will review and communicate the following targets

to suppliers, upon request: LAB / Pantone Digital Color / CxF

• JPG will provide supplier with dot gain tolerances for all CMYK printing

• JPG will provide supplier with a substrate LAB target

• JPG will include a color bar on all artwork released to supplier. The printer must keep the color bar on the press sheet

when providing pre-production and mass-production print samples. If the color bars are not on the samples it will

automatically be documented as a FAIL.

• All suppliers will send pre-production samples for approval

o JPG will document PQM results and report to Kroger via the PQM Scorecard indicating PASS or MINOR FAIL / CONDITIONAL PASS –for Kroger review and advice on next steps.

o For Scorecards receiving a FAIL, supplier will be required to resend a new pre-production sample for a follow-up approval cycle.

• Once pre-production approval is received the supplier is authorized to begin mass production, a mass-production sample

will be sent to JPG for approval/review.

• JPG will produce PQM documentation and report the findings to Kroger

• An in-store audit will be performed to ensure production consistency, it will be graded back to the PQM scorecard

Page 24: Kroger GM Our Brands - thekrogerco.com · Introduction September 2018 Dear Kroger General Merchandise Suppliers, This letter is to announce we have made some adjustments to the Kroger

Jupiter Prestige Group: Print Quality Management Process

Jupiter Prestige Group –PACKAGING SUPPLIER RESOURCE GUIDE

24 CONFIDENTIAL

©2015 Jupiter Prestige Group

CMYK Matching

- Color Bar must be placed in the correct area when printing. See page 23

- If Film Output is required, the Color Bar must be output together with the packaging artwork.

- Submitted press sheets must include the Color Bar and Surface Finishing, without trimming.

Color Bar must be at the end of the substrate.

Color Bar must be across the press sheet from left to right.

Color Bar and packaging artwork must be in the same ink flow direction.

Minimum Size of each swatch / block: 6mm x 6mm

The sequence of each swatch / block in Color Bar cannot be modified.

Page 25: Kroger GM Our Brands - thekrogerco.com · Introduction September 2018 Dear Kroger General Merchandise Suppliers, This letter is to announce we have made some adjustments to the Kroger

Jupiter Prestige Group: Print Quality Management Process

Jupiter Prestige Group –PACKAGING SUPPLIER RESOURCE GUIDE

25 CONFIDENTIAL

©2015 Jupiter Prestige Group

CMYK Matching Color Bar Position

Gripper ��

Page 26: Kroger GM Our Brands - thekrogerco.com · Introduction September 2018 Dear Kroger General Merchandise Suppliers, This letter is to announce we have made some adjustments to the Kroger

Jupiter Prestige Group: Print Quality Management Process

Jupiter Prestige Group –PACKAGING SUPPLIER RESOURCE GUIDE

26 CONFIDENTIAL

©2015 Jupiter Prestige Group

CMYK Matching- Color Target: 1) Litho Color Standard / 2) Epson GMG

- Printing should based on a ISO 12647-2 standard.

- Product Photography to match Epson GMG. If color on Epson GMG is different to the actual product, please contact JPG immediately.

- Contact JPG immediately if the Color Target is unclear.

Target Lab

Cyan - L: 55 / a: -37 / b: -50

Magenta - L: 48 / a: 74 / b: / -3

Yellow - L: 89 / a: -5 / b:93

Black - L: 16 / a: 0 / b: 0

Dot Gain - 25% / 50% / 75%

Cyan - 9.3% / 14.3% / 12.3%

Magenta - 9.3% / 14.3% / 12.3%

Yellow - 9.3% / 14.3% / 12.3%

Black - 12.1% / 17% / 13.4%

Tolerance: ∆E*ab < 5 Tolerance: +/-3%

Page 27: Kroger GM Our Brands - thekrogerco.com · Introduction September 2018 Dear Kroger General Merchandise Suppliers, This letter is to announce we have made some adjustments to the Kroger

Jupiter Prestige Group: Print Quality Management Process

Jupiter Prestige Group –PACKAGING SUPPLIER RESOURCE GUIDE

27 CONFIDENTIAL

©2015 Jupiter Prestige Group

Spot Color Matching- Spot Color needs to be matched spectrally to the Color Target.

- Color Target: 1) Litho Color Standard / 2) Epson GMG / 3) Digital Pantone Plus Library or CxF Data.

- DO NOT match your own Pantone Book.

- Contact JPG immediately if the Color Target is unclear.

Measurement Setup: Delta E Formula: CMC (2:1) Observer Angle: 2˚ Illuminate: D50 White Base: Absolute Density Standard = ISO Status T Measurement Condition: M0(No) - No Filter

PASS = Delta E < 2

CONDITIONAL = Delta E 2.5-2.9

FAIL = Delta E > 3

Page 28: Kroger GM Our Brands - thekrogerco.com · Introduction September 2018 Dear Kroger General Merchandise Suppliers, This letter is to announce we have made some adjustments to the Kroger

Jupiter Prestige Group: Print Quality Management Process

Jupiter Prestige Group –PACKAGING SUPPLIER RESOURCE GUIDE

28 CONFIDENTIAL

©2015 Jupiter Prestige Group

PQM CriteriaPASS CONDITIONAL FAIL

Spot Color Matching - Tier 1 CMC (2:1) Delta E < 1.5 CMC (2:1) Delta E 1.6 - 2..5 CMC (2:1) Delta E > 2.6

Spot Color Matching - Tier 2 CMC (2:1) Delta E < 2 CMC (2:1) Delta E 2.5 - 2.9 CMC (2:1) Delta E > 3

CMYK Matching Color Balance Match Color Target Looks Slightly Different to Color Target

Obviously Looks Different to Color Target

Consistency Visually Looks Consistency Slightly Inconsistency Obviously Looks Inconsistency

Surface Finishing Correct Surface Finishing N/A Incorrect Surface Finishing or No Surface Finishing

Registration Good Registration Slightly Mis-Registration Seriously Mis-Registration

Print Method Proper Print Method N/A Improper Print Method

Artwork Match to Released Artwork Printed Mark Added Without Modifying the Artwork

Different to Released Artwork

UPC Scanable N/A Not Scanable or Incorrect Barcode Number

Size & Die Cut Match to Released Artwork Slightly Different without Affecting the Structure

Different to Released Artwork

Substrate – L: 88-92 / a: 0-2 / b: -4-1 Not too bluish, yellowish, too dull - not noticeable when reviewing

If the substrate has a noticeable color tint - whiteness & brightness

Dirt / Spots Clean Little Bit Dirt / Spots (Re-Output is NOT Required)

Technical Dirt / Spots (Re-Output is Required)

If any criteria registers as a FAIL, the PQM Report will be certified as FAIL.

Page 29: Kroger GM Our Brands - thekrogerco.com · Introduction September 2018 Dear Kroger General Merchandise Suppliers, This letter is to announce we have made some adjustments to the Kroger

Jupiter Prestige Group: Print Quality Management Process

Jupiter Prestige Group –PACKAGING SUPPLIER RESOURCE GUIDE

29 CONFIDENTIAL

©2015 Jupiter Prestige Group

Next Step - Based on PQM Result

PASS �&

Approved for Mass Production.

Please submit Mass Production Sample / Press Sheet to JPG for review.

�:�+*<����31�);

�"$�,�� / 3 7 JPG ��68;

CONDITIONAL 6/

Mass Production is allowed. Please make improvement based on JPG’s comments and submit Mass Production Sample / Press Sheet to JPG for review.

�� �,�), �.-#(������)���%0,

�"$�,�� / 3 7 JPG ��95;

FAIL ��&

Major issues is found, Mass Production is NOT allowed.

Please submit revised Sample / Press Sheet for further evaluation.

�2���<�!'�)�,;

����%��"4�� / 3 7 JPG ��95;

Page 30: Kroger GM Our Brands - thekrogerco.com · Introduction September 2018 Dear Kroger General Merchandise Suppliers, This letter is to announce we have made some adjustments to the Kroger

©2014 Jupiter Prestige Group

Assessment

Product Supplier:

Pack Type:

Print Process:

Files Despatched: 18/10/2017

Samples Received:

Proof Curve:

Substrate:

Epson Output:

Checked By:

Date:

Varnish:

Print Sample Evaluation

Job Description:

Job Reference:

Printer:

Project Manager:

Process Compliance

Samples received without request

Artwork and Output

Approved artwork file used

Print Quality

Registration

Corporate elements (mtl/recycle etc.)

Halftone Quality

Finishing / Substrate

Substrate

Varnish / Lacquer

0 Brand / Pantone Cols

Pass Fail Action Required / Comments

Pass Fail Action Required / Comments

Pass Fail Action Required / Comments

Pass Fail Action Required / Comments

Pass Fail Action Required / Comments

Pa__ Fa__ NA_

Pa__ Fa__ NA_

Pa__ Fa__ NA_

Pa__ Fa__ NA_

Pa__ Fa__ NA_

Pa__ Fa__ NA_

Pa__ Fa__ NA_

Record No: 16588

Recommendation

Pending

+ Additional Comments

Client:

E2000

N/A

N/A

N/A

N/A

Brand

Recalculate

TPNB Number: Brand: Category:Range Name:

To PQM WIP Epson WIP

PressSign Pa__ Fa__ NA_PressSign %

©2014 Jupiter Prestige Group

Assessment

Product Supplier:

Pack Type:

Print Process:

Files Despatched: 18/10/2017

Samples Received:

Proof Curve:

Substrate:

Epson Output:

Checked By:

Date:

Varnish:

Print Sample Evaluation

Job Description:

Job Reference:

Printer:

Project Manager:

Process Compliance

Samples received without request

Artwork and Output

Approved artwork file used

Print Quality

Registration

Corporate elements (mtl/recycle etc.)

Halftone Quality

Finishing / Substrate

Substrate

Varnish / Lacquer

0 Brand / Pantone Cols

Pass Fail Action Required / Comments

Pass Fail Action Required / Comments

Pass Fail Action Required / Comments

Pass Fail Action Required / Comments

Pass Fail Action Required / Comments

Pa__ Fa__ NA_

Pa__ Fa__ NA_

Pa__ Fa__ NA_

Pa__ Fa__ NA_

Pa__ Fa__ NA_

Pa__ Fa__ NA_

Pa__ Fa__ NA_

Record No: 16588

Recommendation

Pending

+ Additional Comments

Client:

E2000

N/A

N/A

N/A

N/A

Brand

Recalculate

TPNB Number: Brand: Category:Range Name:

To PQM WIP Epson WIP

PressSign Pa__ Fa__ NA_PressSign %

Jupiter Prestige Group: PQM Scorecard Example

Jupiter Prestige Group –PACKAGING SUPPLIER RESOURCE GUIDE

30 CONFIDENTIAL

Page 31: Kroger GM Our Brands - thekrogerco.com · Introduction September 2018 Dear Kroger General Merchandise Suppliers, This letter is to announce we have made some adjustments to the Kroger

Jupiter Prestige Group –PACKAGING SUPPLIER RESOURCE GUIDE

31 CONFIDENTIAL

Store Audit Criteria

YFY Jupiter will be doing store audits throughout the year and will be looking at the following packaging elements:

1. Color

2. Finish

2. Brand Standards

3. Use of correct die line

4. Ensure there is no cracking, scuffing or other print issues

5. Materials used are up to brand standard requirements

Page 32: Kroger GM Our Brands - thekrogerco.com · Introduction September 2018 Dear Kroger General Merchandise Suppliers, This letter is to announce we have made some adjustments to the Kroger

Integra Trim Ltd -PACKAGING SUPPLIER RESOURCE GUIDE

32

Integra Trim – Process (NO CHANGE TO CURRENT PROCESS)

What we Make: Hangtags, Stickers, Header Cards, Inserts, Belly Bands, Ribbons, Tapes, Backer Cards, Woven Labels, etc.

How to Register: Log onto our web ordering system at www.integratrim.com. Once you register, you will receive a login and password within 24 business hours to place your order, or (prior to ordering) check pricing or verify information requested.

Where we make the goods: China, Hong Kong. India and Bangladesh, when needed. If printing in India and Bangladesh, we will need to have your items approved there (prior to production) which will take additional time. Plan your timeline accordingly and alert Integra Trim as soon as possible so we can get samples made.

If photography is required: work with your PD to get a photography request submitted to your JPG project manager.

Information needed for a successful execution:• Actual packaging example/sample if it is a brand-new item for Integra Trim• Image of vendor packaging• All packaging details: • product name • Brand • label description • product specs, etc.• Battery information/type • legal specifications & clarification (including UL or ETL logo, if applicable) • Hazardous Materials • FINAL dieline that is 100% to scale – Adobe Illustrator file of dieline saved down to CS6

Timeline:• 2-3 wks (14-21 business days): Artwork layout (by Integra Trim) + Packaging review(s) and approval by Kroger Brand Packaging and Compliance: • 3-4 days: Final Layout to Hong Kong to be added to the web ordering system• 1-3 business days: After Vendor orders item: for initial art layout to be sent to vendor for approval.

• The more revisions needed from initial order layout proof, the more time needed for this process.• Please have ALL ACCURATE information when placing initial order to ensure a timely delivery!

• After receiving approval, production begin • 10-14 days: Print production lead time• NOTE: ADD 3 weeks for all Modavari products: Modavari has a longer production time as a result of multiple printing processes and foil.

If there are more than 3 art, dieline or variable text changes after initial order is placed, an additional fee of $50.00 will be charged per SKU layout. Please ensure all initial art and variable data is correct when placing an order.

CONFIDENTIAL

Page 33: Kroger GM Our Brands - thekrogerco.com · Introduction September 2018 Dear Kroger General Merchandise Suppliers, This letter is to announce we have made some adjustments to the Kroger

33 CONFIDENTIAL

Integra Trim Contacts

US Contacts:

Heather Grant – Primary Contact for all ordering questions & processDirector of Sales and Marketing, North America – Integra Trim2420 Sandcreek Rd., Suite 1, #212, Brentwood, CA 94513 Tel. 925.577.0271 - Fax [email protected]

Jennifer Molony Senior Creative Lead, North America – Integra TrimPortland, OR 97202Tel. [email protected]

Hong Kong Contact:

Candy See8th Floor. 38 Hung To RoadKwun Tong, KowloonHong Kong. Tel. [email protected]

Integra Trim Ltd -PACKAGING SUPPLIER RESOURCE GUIDE

Page 34: Kroger GM Our Brands - thekrogerco.com · Introduction September 2018 Dear Kroger General Merchandise Suppliers, This letter is to announce we have made some adjustments to the Kroger

THANK YOU

Jupiter Prestige Group –SUPPLIER PACKAGING RESOURCE GUIDE

CONFIDENTIAL