kristofer haas resume 2015

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Kristofer Haas 937-622-0128 [email protected] Objective To obtain a professional position in an Office Environment that utilizes my skills for career development and growth. Skills Excellent Organizational Skills Strong Customer Relations Skills Computer Proficiency Data Entry Written Correspondence Scheduling Project Management Office Operations/Management Professional Presentations Contacts/Financing Report Presentation Analytical skills Ability to identify and resolve problems and implement solutions. Leadership training/facilitator Experience Operations Manager Convergys Phoenix, AZ Responsibilities include: Supervising a team of managers for day to day operations. Conducting audits to ensure compliance of the department. Maintaining professional relationships with project managers to identify the best practices needed to drive performance and obtain a quality of customer service to the clients. Interview, hire, and train new staff members. Attend multiple leadership meetings to acquire new processes that can be utilized in the departments for productivity. Evaluate and oversee staff performance. Provide training of and coaching as required. Plan schedules and job duties, ensuring highest level of quality output. Coordinate functions with those of other departments and/or agencies. 8/2010 to Present Sales Associate Leader Fortune 5 Inc. Phoenix, AZ Reported directly to Management for day to day operations Direct Marketing for Merchant Processing Services Leadership meetings and day to day objectives Train new hires for positions filled Technical Support Specialist/Press Operator Ziptape Label ID Systems Phoenix, AZ Responsibilities included: UPS Worldwide shipping, Technical Support with Company software via phone and email. Custom templates utilizing Bartender, Q-Label and Labelview software. Created databases utilizing Microsoft Excel and Access 1/2010-7/2010 8/2005-1/2010

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Page 1: Kristofer Haas Resume 2015

Kristofer Haas 937-622-0128 [email protected]

Objective To obtain a professional position in an Office Environment that utilizes my skills for career development and growth.

Skills • Excellent Organizational Skills • Strong Customer Relations Skills • Computer Proficiency • Data Entry • Written Correspondence • Scheduling • Project Management

• Office Operations/Management • Professional Presentations • Contacts/Financing • Report Presentation • Analytical skills • Ability to identify and resolve problems and

implement solutions. • Leadership training/facilitator

Experience Operations Manager Convergys Phoenix, AZ Responsibilities include: Supervising a team of managers for day to day operations. Conducting audits to ensure compliance of the department. Maintaining professional relationships with project managers to identify the best practices needed to drive performance and obtain a quality of customer service to the clients. Interview, hire, and train new staff members. Attend multiple leadership meetings to acquire new processes that can be utilized in the departments for productivity. Evaluate and oversee staff performance. Provide training of and coaching as required.

• Plan schedules and job duties, ensuring highest level of quality output. Coordinate functions with those of other departments and/or agencies.

8/2010 to Present

Sales Associate Leader Fortune 5 Inc. Phoenix, AZ Reported directly to Management for day to day operations • Direct Marketing for Merchant Processing Services • Leadership meetings and day to day objectives • Train new hires for positions filled Technical Support Specialist/Press Operator Ziptape Label ID Systems Phoenix, AZ Responsibilities included: UPS Worldwide shipping, Technical Support with Company software via phone and email. Custom templates utilizing Bartender, Q-Label and Labelview software. Created databases utilizing Microsoft Excel and Access

1/2010-7/2010 8/2005-1/2010

Page 2: Kristofer Haas Resume 2015

Community Involvement

Black Rock United Contributory Exchange- Tucson, AZ United States Board of Directors

As a Board of Director, I conduct professional interviews of multiple interns at the Ira A. Fulton School of Engineering at Arizona State University. Involved with numerous strategic planning sessions for establishment. Oversee the timetable and framework for website design and development of the interns.

Organizing for America- Phoenix, AZ United States Community Organizer Volunteer

As a volunteer, I attended weekend training seminars and sessions on implementing social networking for OFA, personal story training, and advanced training for an extensive Arizona voter database called VoteBuilder. Participated in various phone banks and community canvassing.

References Furnished upon request