krebs voos save 76% in virtual worlds

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© 2010 Agile Dimensions LLC AgileBill Krebs & Keith Voos

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Learn how we saved 76% to 81% of our event costs by using virtual worlds, and how they can be used to do agile project management with distributed teams. Presented at the Agile2010 conference in Orlando.

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© 2010 Agile Dimensions LLC

AgileBill Krebs & Keith Voos

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IBM Developer & Lead ’83-09Programmer, Lead, Consultant, Teacher

Agile Coach Allscripts

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Certified in Virtual Words from U of Washington’s 1 year program

Author of upcoming book chapter on Agile Project Managementin “3D Virtual World Learning Handbook”

Agile since 2001

Certified CSM, CSP, MBTI, Innovation Games, Virtual Worlds

Taught Agile to over 1,000 people worldwide

160,000 physicians and 800 hospitals use Allscripts solutions to automate their operations.

Disclosure: partner with Teleplace

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Project Management ProfessionalCertified ScrumMasterCertified Business Continuity Planner

Project Manager, State Farm Insurance

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All projects managed in 2009 and 2010 have been Agile

Began using Virtual World Environments Dec 2008

Agile ScrumMaster since 2008

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If I don’t see you, I forget you are there Geo discrimination? Some in room, some remote.

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Does this somehow convey more information?

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Global teams, face to face travel costs

Hard to remain engaged with screen share and teleconference combo. (but good chance to catch up on e-mail)

Webcams convey superfluous information, use more bandwidth. Venues are limited by physical and budget constraints.

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Spatial Audio +

Sense of Proximity +

Shared InteractiveObjects =

Sense of presence

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© 2010 Agile Dimensions LLC

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default{

touch_start(integer detectedCount){

llOwnerSay( "Transitioning to the foo state.");state foo;

}}

state foo{

touch_start(integer detectedCount){

llOwnerSay( "Transitioning back to the default state.");state default;

}}

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Face to Face

Estimate 30

Face to Face

Actual 45 +Local

Virtual

Actual

Venue $1,450 2,435 1,400

Travel Costs 19,500 29,268 0

Time Lost to

Travel14,400 21,600

6,300

(training)

Labor Volunteer Volunteer 825 + Volunteer

Food 315 4,442 0

Total 35,665 57,745$8,525

76% to 81%

Face to Face: Agile Coach Camp RTP Mar 2010 vs. Agile Worlds Jan 2010

Assume labor rate of $60 per VersionOne salary Survey

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© 2010 Agile Dimensions LLC

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http://bit.ly/agile3dfactory

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Meetup.com/agile3d

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2015 ?

Churn in marketplace Feels like Agile in 2001

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Organization Event

Microsoft / Sodexo Virtual Global Inclusion Summit

Cisco Diversity and Inclusion

Ernst & Young Inventory

US Holocaust Museum Witnessing History

Catt Laboratory First-Responder Experience

Loyalist College Border Service Training

Ball State University Teaching Rhetoric

Penn State Environmental Science

BP Challenge for Global Graduates

IBM Academy of Technology Event

Shapiro Institute Immersive Negotiation Training

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Organization Event Results

State Farm InsuranceAgile Project

Management

Saved over $1 million by

using virtual worlds

Agile Dimensions LLC Agile Worlds Conference

Saved 76% of event

costs compared to Agile

Coach Camp

Rockcliffe University

Consortium

Virtual Worlds Best

Practices in Education

Conference

Hosted events for 3,000

and 2,077 people over

two years

University of WashingtonOne year certification

Course

Used Agile for a new

team separated by 2,800

miles.

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Built Cyber Security Simulation Stakeholder: US Department of Energy

Distributed team – 2,800 miles away

660 labor hours

$3,700 cost of supplies

Demoed to Whitehouse

Used Scrum

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Experimentation with multiple environments

Control group

Local dispersed (Jan 09-Dec 09)

Offshore and Local (June 09-Aug 10)

Internal evaluation of Enterprise Edition

software.. (Oct 09-Dec 09)

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Support Structure

Community Support or dedicated service unit.

Agile Coaching through the tool

Separate Agile Training Room

Agile Coaches holding classes

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Participants and Business Cases

Projects

▪ Dispersed teams

▪ Offshore communication needs

▪ Collaborative Environment needs

New Technology Areas

▪ Utilize functions not integrated in other products

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People

Profile

GroupsJoin

Events

“Profile Surfing”

Digestion

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PC, Mac, Web, Mobile?

Served, or behind firewall?

Persistent?

Immersion Level

Private or Social?

Served or Client?

Cheap or Premium?

Programmability

LSL, Python, C#

Modelling

Primitives, Meshes, tools

No one tool has the answer yet

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Hi Kirk,At the town hall meeting today, Sammy brought his laptop with camera and was sending the stream while

Eric was sharing his desktop presentation at the same time. It really worked well. Much better than the phone-in thing. Thanks to both of them. I hope we do more of this in the future.

Can we do that again?That was incredibly beneficial and what a great use of the tool. It can be exhausting to listen in, on the

phone, on a large meeting such as that. When speakers switch quickly, gesture, or turn their attention elsewhere – as is natural when presenting - it can be very hard to keep up and understand who is contributing what. It also makes it hard to stay focused. Being able to see both the speakers, the PPT and the whole room and their reaction was very helpful. I felt very connected to both those in the Town Hall meeting and those of us having a presence in a virtual world.

Mike,

I just attended my first Town Hall meeting in a virtual world and it was awesome. I was able to hear and see the presenters … and … during Josh’s presentation was able to see his computer screen on the left as he was presenting on the right. This was very helpful. I am thankful that Sammy McCubbins is putting in the effort to get this software/technology up and running. And that we have the ability to use it.

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Pros:1. Allows us to expand our collaborative environment to multiple sites including, Corporate North, Corporate South, and our soon to be offshore team in India2. Allows everyone on the team to view and comment on documents, demonstrations, screen reviews, database design reviews, and code reviews at the same time3. All team members (on shore and off shore) are able to have face to face conversations regarding difficult or confusing screen/code designs.4. Ability for all team members to update documents on the display panels5. The projector display is where we will get the biggest bang. We plan on using this feature a lot with our offshore team.6. Ability to save documents from the room directly back into our own applications and then into Phase if needed.

Cons:1. A short delay when entering information into one of the documents on the display panels.2. Not a working calendar for the team.

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Pros:1. Great for use with distributed teams. I have one team that has adopted this well. They are spread out and it has been really helpful for them to use. My other team mostly sits close together, and they have been much slow to adopt this technology.2. Very cool tool! Saves significant time for daily standup meetings and for communicating status updates3. Becomes more natural as you spend more time on it. 4. The ability to collaborate with the team without traveling to another location.5. Not having to commute long distances to a conference room for a 15/20 meeting. 6. Seeing the same documents, etc. as the rest of the group. Being able to hear people when they speak, seeing who has joined the meeting, quickly moving to different landmarks

Cons:1. Time to learn to use product- about 3 weeks intermittently, shorter if using daily. 2. Feedback from users concerning sound quality… very intermixed. Wireless networking POS (Point of Service) standards? Does your current network handle data and voice differently?

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Venuegen –Balance

ReactionGrid - AdvancedUnity3d / Jibe – toolkit

Webex – 2d - not engaging

Teleplace – Good for Data

Sococo – 2.5D, but useful Unisfair, ON24 – Cost

Agile Dimensions has tools in blue. Save time. Let us help you choose.

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Bandwidth Initial learning curve Graphics cards Firewall and ports

Partial mobile enablement

(pocket Metaverse)

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http://bit.ly/awnteleplace

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Hi performance, more programmable

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Less engaging, but still useful sometimes

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Brian Bauer, CTO. Etape PartnersRon Burns, President Proton Media

Debbie Dalmand – Ernst & YoungMike Hamilton – Ernst & Young

Erica & Sam Driver – ConsultantsRandy Hinrichs – CEO 2b3d, UWABoris Kizelshteyn – CEO Popcha

Christopher Keesey – Ohio UniversityChuck Hamilton – IBM

Karen Keeter – IBMJoanne Martin - IBM

John Hengeveld – Strategist at IntelKen Hudson – Director at Loyalist

CollegeDavid Klevan – Holocaust Museum

Anders Groenstedt – Groenstedt Grp

Steve Mahaley – Director at DukeJoe Little – BP Chief Tech OfficeMary Ann Mengel – Penn State

Barton Pursel – Penn StateMichael Pack – U of Maryland

Koreen Olbrish – CEO Tandem LearningMargaret Regan – CEO FutureWork

Sarah Robbins – Indiana UJohn Royer – director AstraZenca

Lesley Scopes U of SouthhamptonClare Timothy - BP

Eilif Trondsen – Research DirectorVirtual Worlds @ Work

Kevin Feenan – Rockcliffe UTony O’Driscoll – Duke University

Karl Kapp – Boomsburg University

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Orientation Training

3d

Agile

More

Machinima Event Organization Sponsored Community

Over 6 person years

Bill – cert in VWs and Scrum

Staff – IQ 147, conference speaker

Rockcliffe U

11 Sims,

Security, Admin, Faculty

4 build companies

Web hosting companies

Mission: Serve the Agile and 3d Communities.

Cover the cost of our passion. Make 3d Real.

Don’t reinvent the wheel

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Avenue for Accessibility

Virtual Ability – Virtual Ability.org

Virtual Helping Hands

Wheelies

Cape Able

It’s Greener

Saved 27 tones of Co2 at AgileCon

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Join meetup.com/Agile3d

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Rockcliffe U – urockcliffe.com Jokaydia - jokaydia.com Extreme Reality - extreme-reality.com Pooky Media - pookymedia.com The Epoch Institute Joel Foner – Joel Foner.com – coaching coaches UW Avalumni Reaction Grid – reactiongrid.com Teleplace, Inc. – teleplace.com VenueGen – venugen.com Shapiro Negotiations Institute - shapironegotiations.com

And more!

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Learning in 3D by Karl Kapp and Tony O’Driscoll Training and Collaboration with Virtual Worlds by Alex Heiphetz and Gary

Woodill Journal of Virtual Worlds - jvwresearch.org

Video – channel agile3d

Agile Worlds 2010 http://bit.ly/Agile3dCon10a

Hopscotch http://bit.ly/agile3dhopscotch

Agile 3d Factory http://bit.ly/agile3dfactory

Peek at Teleplace http://bit.ly/awnteleplace

Cyber Security Themepark http://bit.ly/3dsecuritypark

Why Immersion? http://bit.ly/whyimmersion

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linkedin.com/in/BillKrebs

[email protected]

twitter.com/AgileBill4d

meetup.com/agile3d