krati chauhan.docx

KRATI CHAUHAN BLOCK NO. 77 THDC COLONY PATEL NAGAR, DEHRAKHAS DEHRADUN 248001. MOBILE NO.:8126376686. EMAIL ID: [email protected] ____________________________________________________________________ ______________ CAREER OBJECTIVES: To work for an organization which provides me the opportunity to improve my skills and knowledge to growth along with the organization objectives. EMPLOYMENT HISTORY : May 2014 – till date – Working in BSNL under SDE (Admn) at Patel Nagar Dehradun. August 2012 – December 2013 – Insurance Executive at ESS ELL AUTOMOBILES. (TATA MOTORS) • Generate new & renewal policy in the insurance software of TATA MOTORS. • All record maintain in Microsoft Excel. • Reporting to MD (Managing Director) as on Daily basis, Monthly, Quarterly and Yearly. April 2011 – June 2012 – Sr. Customer Care Executive (Service) at FUTURE AUTO WHEELS (MARUTI) • Working with online software D.M.S.(Dealership management system). • Post Service Follow up (P.S.F) calling. • Customer Satisfaction Index (CSI) calling. • Customer handling. • Maintain the front office Decorum.

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KRATI CHAUHAN

BLOCK NO. 77 THDC COLONY PATEL NAGAR, DEHRAKHAS DEHRADUN 248001.

MOBILE NO.:8126376686. EMAIL ID: [email protected] __________________________________________________________________________________

CAREER OBJECTIVES:

To work for an organization which provides me the opportunity to improve my skills and knowledge to growth along with the organization objectives.

EMPLOYMENT HISTORY:

May 2014 – till date – Working in BSNL under SDE (Admn) at Patel Nagar Dehradun.

August 2012 – December 2013 – Insurance Executive at ESS ELL AUTOMOBILES. (TATA MOTORS)

• Generate new & renewal policy in the insurance software of TATA MOTORS.

• All record maintain in Microsoft Excel.

• Reporting to MD (Managing Director) as on Daily basis, Monthly, Quarterly and Yearly.

April 2011 – June 2012 – Sr. Customer Care Executive (Service) at FUTURE AUTO WHEELS (MARUTI)

• Working with online software D.M.S.(Dealership management system).

• Post Service Follow up (P.S.F) calling.

• Customer Satisfaction Index (CSI) calling.

• Customer handling.

• Maintain the front office Decorum.

• Reporting to GM (General Manager) as on Daily basis, Monthly, Quarterly and Yearly.

IT KILLS :

• 15 TH Months Diploma in Computer Information Management System.

• Operating systems: Window 98/XP, Window 7, Window 8.

• Data analysis with MS word and excel.

• Typing knowledge in both English and Hindi.

Personality Traits:

Highly motivated and eager to learn new things. Strong motivational and leadership skills. Ability to produce best result in pressure situation. Ability to work as individual as well as in group. Good communication skills. Easily get involve with the new people.

EXTRACURRICULAR ACTIVITIES

• Awarded with Winner-Up in Inter School Badminton Competition.

• Attained Sales Induction Program (towards partial fulfillment of Silver level Certification) in TATA MOTORS.

EDUCATION

• Graduate from DAV Collage.

• Intermediate from SGRR Public School Race Course Dehradun.

• High School from SGRR Public School Race Course Dehradun.

PERSONAL INFORMATION

• Sex & Marital Status: Female & Unmarried.

• Age & DOB: 21 & 26 Jan 1994

• Nationality / Citizen: Indians

• Relocate: Willingness both Domestic and International.