KPI SubcommitteeStatus Report

April 20, 2006

Cathy Alexander Guy Erwin

Halyna Kornuta Leanne Neilson Barbara Rex Bill Rosser Susan Tolle

SPSC

From our last meeting

DRAFTCLU 2012 Strategic Goal and Key Performance Indicator

Matrix

April 4, 2006

Align KPI with Strategic Goals

Guiding Principles

• Order can emerge from chaos

• Information allows us to change and provides us with growth opportunities

• Importance of – Studying small moments– Standing back and seeing things from a

different perspective

Margaret Wheatley

What do you see?

KPI Process

• Anchored in 7 strategic goals

• Aligned actions to each goal

• Identification of personnel as resources

• Identify CLU Indicators / Measures

• Identify Unit Indicators / Measures

Observations

• Multi-components in each strategic goal

• Review of verbs used in actions

• Identify indicators / measures needed to support actions

• Develop missing KPIs for some action items

• Identify personnel as resources

• Confirm Board / CLU / unit KPIs

Current StatusDRAFT

CLU 2012 Strategic Goal and KeyPerformance Indicator Matrix

April 19, 2006

Strategic Goal 1 (Page 1)• Row 1: Original Goal and Actions• Rows 2-5: Goal 1 “unraveled” • ObservationsStrategic Goal 4 (Page 3)• ObservationsIdentify Board Level KPIs in BOLD

In ProgressBoard Level KPIs Progress Report

Key Performance Indicators

Resource / Measurement

Location in Data Warehouse

Glossary

Baseline Date

Baseline Data

2012 Goal

Work in Progress

• Board KPIs populated for May 19; include 2012 goals?

• Cross check Board KPIs to ensure each Strategic Goal is covered

• Collaborate with Resources to confirm KPIs for Units

• Units to develop action plans

• Other . . .