Koninklijk Horeca Nederland

Royal Dutch Hotel, Restaurant and Café Association

February 2007, Ljubljana

• Helping members to make money• Collective promotion of interests• Individual promotion of interests• Expertise at any level• active communication of results• Image of professional hospitality

OUTLOOK AND GOALS

““Creating within the framework of the Creating within the framework of the association an optimal environment for association an optimal environment for

enterprises to prosperenterprises to prosper”

ASSOCIATION STRUCTURE

20.700 MEMBERS

240 LOCAL DEPARTMENTSIndependent Legal Entities

16 REGIONS

COUNCILSectors: 7 members

Regions: 32 members

BOARD5 members

COMPANY STRUCTURE

Leen- service

C.E.O.

StaffAdministration,

I.T., P & O

POLICY DEPARTMENT

INDIVIDUALMEMBERSERVICE

MARKET, SECTORSAND ECONOMY

Organigram

COMPANY DEPARTMENTS

• Policy department lobby at (inter)national level• Market, Sectors and Economy sectoral activities and Market Information Centre• Member service individual service and collective service at local and regional level

MEMBERSERVICE

HelpdeskindividualHelpdeskindividual

Consultantsindividual and collective

Consultantsindividual and collective

Legal departmentIndividual (paid)

Legal departmentIndividual (paid)

Business consultants

Individual (paid)

Business consultants

Individual (paid)

Member inrollendindividual

Member inrollendindividual

MEMBER SERVICEMEMBER SERVICE

POLICY Department

• Meetingpoint of members desires and concerns• Monitoring trends and developments• Monitoring of new legislation• Outlining policies• Positioning• Lobby and networking

Hot topics 2006Hot topics 2006

• Administrative burden/Red Tape• Smoking• Alcohol legislation• Collective agreement/ relations with unions• Pension schemes• Food hygiene/ obesity/ food laws

International AffairsInternational Affairs

Member of IHRA:

lobby at UN/WTO/ILO/WIPO/WHO etc.

Member of Hotrec

lobby European institutions

Market, sectors and Market, sectors and economyeconomy

• 1750 Hotels1750 Hotels• 7500 Restaurants7500 Restaurants• 2700 Fastfood- and Ice cream parlors2700 Fastfood- and Ice cream parlors• 6100 Cafés and Bars6100 Cafés and Bars• 600 Tourism and Leisure600 Tourism and Leisure• 1150 Chinese and Indonesian 1150 Chinese and Indonesian

restaurantsrestaurants• 900 Disco’s and Auditoria900 Disco’s and Auditoria

CURRENT EVENTS

•Privatisation of energy companies•Risk Inventarisation and Evaluation (RIE)•Pay terminals•VAT-rates•Internet (education)•Tourist tax•Prevention of legionella•Trans fatty acids (Verantwoord Frituren)

COMMERCIAL RELATIONS

• Direct financial profits for members• In 2006: over 15.000.000 of discounts for members• Recovering membershipfees

MARKET INFORMATION CENTREMARKET INFORMATION CENTRE

• Collecting and communicating market information by means of the internet:

• trends,• market data, • developments,

• Communication on all levels• Visiting meetings and conventions• Supporting sectormanagers

THANK YOU FOR YOUR ATTENTIONKONINKLIJK HORECA NEDERLANDKONINKLIJK HORECA NEDERLAND

‘‘Royal Dutch Hotel, Restaurant and Royal Dutch Hotel, Restaurant and Café Association’Café Association’

Pelmolenlaan 10Pelmolenlaan 10

3447 GW WOERDEN3447 GW WOERDEN

Tel. +31-348 - 489 489Tel. +31-348 - 489 489

Fax +31-348 - 489 493Fax +31-348 - 489 493

www.horeca.orgwww.horeca.org

info@horeca.orginfo@horeca.org