KODANDA. H BE (CSE) E-mail:kodanda.hr01@gmail.com System Administrator Mobile No-+91 9535123432

Objective: To attain a challenging position in the field of Windows, VMware and Linux server management where I can prove myself for the growth of the Organization as well as my career.

Career Summary: Having 2+ years of experience in windows IT infrastructure as well as good command in the area of IT operations, solutions, administrator, installation, Implementing Group Policy, Windows Patch Management, Configuration of mail clients, Managing Antivirus, Application management, data backup Installation, printers management and Vendor Management and maintaining the servers.

Professional Summary:

Installation, configuration and administration of windows server 2003, 2008 and 2012 Servers.

Installation, configuration and administration support of Windows client 7, 8 and 8.1. Installation, configuration and troubleshooting Active Directory, Group Policy, DNS, IIS

Web services, DHCP, WSUS, SMTP, Disk Quota, Terminal Services, failover cluster, Remote Deployment server and Hyper-v.

Troubleshooting OS related issues. Configure, install and troubleshot MS Outlook 2010/2013, including creating personal

Storage folders, managing replicas, archives, personal databases, mail recovery, mails Repair, creating distribution groups and restore databases.

Well aware of Problem Management, Incident & Configuration Management database Process.

Handling Office365 mail server. Knowledge on RAID configuration. Knowledge on Exchange server 2010/2013. Installation and configuration of Lync 2010/2013. Installation, configuration and administration of ESXi server (V5.0, 5.1. 5.5) and vCenter

(5.0, 5.1, 5.5) VI client. Performing Snapshots, Cloning, Templates and export and import VM’s in OVF format. Configure Alarm, setting mail alert, resource pool, Scheduled task, distributed power

Management and Fault tolerance. Live migration of VM’s from one host to another host using vMotion. Applying patch, upgrading versions using update manager. Creating and managing VMware Cluster. Enabling HA and DRS features in a cluster. Creating and managing virtual machines and installing VM Tools into VM’s. Installation, configuration and administration of Mac OSX. Installation and configuration of DPM and Symantec NetBackup 7.5 administrator. SAP Application Installation, configuration, troubleshooting and Patch management. Updating latest anti-virus patches, System and User Data Backup. Taking backups in

Tape drives. Installation and configuration of Linux OS’s all flavors i.e. Red Hat, Ubuntu.

Hardware and Software Environment:

Hardware : Dell, HP, IBM servers and tape library, Desktops, laptops. Operating Systems : Windows 7/8/8.1 server 2003/2008/2013, Mac OSX, Red hat 6, Ubuntu, PowerShell, MS DOS. Mail Clients : Outlook 2010/2013. Mail Server : Office 365 Software : SQL server 2008. Application : SAP Networking : VLAN, VPN, Switch, Access Point, Router, Network Security. Virtualization : Hypervisor, ESXi, Workstation, vCentre, vSphere, Vmotion. Tools : NTBackup, Symantec Endpoint protection manager 12.1.6, Symantec Backup, Microsoft Exchange, DPM, Hyper-V, HP Open View, Windows server backup, Terminal Server, Microsoft network Monitor 3.4 etc.

Education Background: BE (CSE) from VTU University with 60% (2007-11). PUC (PCMB) from Bangalore University with 57 %( 2005-07). SSLC from Bangalore University with 68%.

Work Experience:

1. Name of the organization : United Breweries Limited Designation : System engineer Duration : august 2014 to till date OS Platform : Windows and Mac OSX

Roles & Responsibilities:

Maintaining AD Users, Groups & Organizational Units Creation, Implementing Group Policies.

Creating account, unlocking account, resetting user account password. File folder Access Management.

Daily check list of server (Event Logs, Memory utilization, disk space, Antivirus status, Scheduled job Status Etc.).

Handling around 10+Servers (Windows 2003, Windows 2008 and windows 2012 Includes AD, DHCP, File servers, FTP, RDS Etc.).

Installation and configuration of Active Directory, Group Policy, DNS, IIS, DHCP, WSUS, SMTP, Disk Quota, Terminal Services and Remote Deployment server.

Installation, configuration and migration of AD servers and AD backup through windows Server backup.

Remote connectivity tool like Ammy Admin, LYNC and MSTSC. Migration of windows server 2003 to windows 2012R2 server. Troubleshooting network related issues. Remote Server Administration Tools for Windows 8.1 -- Adding extra services like AD

& Hyper –V. Configure, install and Troubleshot MS Outlook 2003/2007/2010/2013, including creating

Personal storage folders, offline storage folds, managing replicas, mails recovery, mails Repair, archives, personal databases, creating distribution groups and restore databases.

Software Deployment and Folder Redirection.

SAP Application Installation, configuration, troubleshooting and Patch management. Import and exports the VM’s. Installation & Configuration of VPN on Windows environment. Monitoring the ALARMS, TASKS & EVENTS. Mail id creation, mail configuration, mail backup, creating rules. Working with HP Open view & Summus ticket logging tool, Supervise complaint,

Ticketing system and follow timely resolution of all work orders. Blade servers (C-3000 & C-7000) Troubleshooting issues.

Escalating the issues to concerned teams and follow up till the issue is solved as per user

Satisfaction.

Printers Management and avoid the known issues. Troubleshooting Virtual Machine issues.

Managing of AD, DHCP, DNS and Group policy Backup.

Remote desktop connection manager 2.7 for remote control. Excel add-ins installation and troubleshooting. Windows service pack and patch management. Handling HP IBM and Dell servers. Client server configuration of Symantec endpoint protection12.1.6 Antivirus. Escalating the issues to the next level based on the issue. Providing the support to Remote Engineers. Troubleshooting IE, Google chrome and Safari browser related issues. Troubleshooting network related issues. Installing, deploying and resolving technical issues on client PCs and laptops. IT hardware/software and asset management. Good Problem Solving and Customer Service Skills. Configuring SMB, FTP and mail in Printers. Installations & Hardware Level troubleshoot of MOTHERBOARD, PROCESSORS, and

RAMS & HARDDISKS. Installation, configuration and maintenance of SEPM 12.1.6. (Patch updating, Blocking

sites, device controlling). Recommend and apply solutions on-site repair for remote users. Monitor and responding phone and e-mail requests for technical support. Configuring Microsoft outlook/exchange with mail accounts in desktop/laptop/mac/I

Pad/Apple/Samsung.

2. Name of the organization : Care It Solution (Client of Wipro)

Designation : Desktop Support Engg Role : Customer Support Engg

Duration : June 2013 to August 2014 OS Platform : Windows and Linux

Roles and Responsibilities:

Installation and Administration support of Windows XP, 7, and 8. Providing support for OS related problems. Installation, Configuration and Administration of Windows Server 2003/2008/2012. Installation, Configuration of Linux flavors RHEL6, Ubuntu, RHEL7 and packages

installation. Capable of handling complete project work within the specified priorities. User and group administrator and software management.

Providing support for windows and Linux related problems. Diagnose RAID controller using tools. Data backup and System restore, and email client configuration. Banking Applications installation, Configuration and troubleshooting. Rack installation and mount the servers (DELL, IBM). Client Co-ordination. Desktop, Laptop (FUJITSU, WIPRO, DELL, HP, LENOVO), Server Maintenance and

Hardware troubleshooting. Printers, Scanners installation, Configuration and avoid the known issues. Remote connectivity tool like Net meeting, Team viewer, Ammy Admin, Putty and VNC. Troubleshooting network related issues. Installations & Hardware Level troubleshoot of MOTHERBOARD, PROCESSORS, and

RAMS, HARDDISKS and RAID device. Service Level Agreements. Handling LVM, Network configuration and trouble shooting, managing file system

Partitions, and job automation. Knowledge on Selinux, Sudo, Backup and restore, managing process, FTP, NFS,

SAMBA and APACHE servers. .

Personal Details:

Passport Number : M1667489

Date of Birth : 01-06-1989 Gender : Male Marital Status : Single Nationality : Indian Permanent Address : K R Puram, Bangalore-560036 Phone No : +91 9535123432 Language Known : English, Kannada and Telugu.

Declaration:

I hereby declare that the information furnished above is true to the best of my knowledge. Date:

Place: Bangalore KODANDA H