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hitachi HELP

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  • www.hcme.com

    ADDITIONAL NOTEFor the details of HELP, please contact to your nearest HITACHI dealer.

    HELP is part of Hitachi SUPPORT CHAIN, supporting Hitachi customers throughout the machine lifetime with authorized Hitachi dealer and Hitachi genuine parts.As an additional benefi t, each HELP contract includes oil analysis performed through the authorized Hitachi, dealer at the time of periodical maintenance. This will allow you to carefully monitor the health of your machine throughout the duration of the HELP contract.

    Full machine per formance can only be achieved by utilization of the service support of an authorized Hitachi dealer in combination with the reliable quality of Hitachi genuine parts.

    Hitachi genuine parts incorporate these three values: Provide performance in harsh operating environments Reduce fuel consumption and extend the life of machines Reduce the burden on the environment

    HELP lets you fully enjoy the benefi ts of these three values because each authorized Hitachi dealer will exclusively apply Hitachi genuine parts.

    STANDARD PLUSThis program extends the standard w a r r a n t y t e r m . C o m p o n e n t s c o v e r e d a r e t h e s a m e a s t h e s tandard war rant y. Usua l l y our standard warranty term is one year or until the specified service meter reading (whichever comes f i rst). This program extends the term of speci f ied ser v ice meter reading beyond the yearly term.

    POWER TRAINThis program extends the warranty terms for hydraulic cylinders, main p u m p s , s w i n g b e a r i n g , t r a v e l moto r s , sw ing moto r s , con t ro l valves, etc. Please contact to your nearest H ITACHI dea le r fo r the components that are covered by this program.

    LONG APPLICATION PERIODHELP can be purchased anytime within 360 days af ter delivery. HELP has 4 different price settings based on the elapsed time in days and the hour meter value. For example, if a customer purchases HELP within 90 days from the date of delivery, the price of HELP will be cheaper than purchasing it after 91 days but within 180 days.

    For more information, please contact:

    Printed in the Netherlands

    KO-EN104EUP

    LIFE PROGRAM

    HITACHIEXTENDEDLIFEPROGRAM

    HITACHIEXTENDEDLIFEPROGRAM

  • Hitachi Extended Life Program

    All new Hitachi equipment has our comprehensive manufacturer's warranty. These days however, equipment owners feel they need more protection because of severe conditions on the job, or to minimize unpredictable equipment repair costs. To meet these customer demands, Hitachi provides a unique extended warranty program called Hitachi Extended Life Program, or HELP.

    CASECASE 1When a customer purchases the 24 months / 3,000 hours Standard Plus, the warranty is effective from the date of delivery to 24 months after or till the hour meter value reaches up to 3,000 hours. The coverage condition is the same as the Standard.

    CASE 3When a customer chooses the 12 months / 1000 hours Power Train, the Power Train coverage under the condition of Power Train is effective after the expiration of Standard (12 months / 2000 hours) to 24 months from the date of delivery or up to the hour meter value of 3000 hours.

    CASE 4When a customer purchases the 24 months / 3,000 hours Standard Plus and the 12 months / 1000 hours Power Train, the coverage under the same condition as the Standard is effective from the date of delivery to 24 months after or up to 3,000 hours of the hour meter value (Standard Plus). In addition to this, the Power Train under the condition of Power Train is effective from 24 months after the date of delivery or 3,000 hours to 36 months after the date of delivery or up to 4000 hours.

    CASE 2When a customer purchases the 12 months / 3000 hours Standard Plus, the period of 12 months and the coverage condition are the same as the Standard; however, the hour meter value is extended to 3,000 hours whereas the Standard expires at 2,000 hours. This is an ideal plan for the high operation rate machine.

    There are many combinations of the number of months and the hour meter value you can select from, please contact to your nearest HITACHI dealer.The coverage will be expired based on the selected number of months or the hour meter value, whichever comes fi rst.

    HITACHI EXTENDED LIFE PROGRAM