knowledgeone jack chosnek knowledgeone managing management of change (moc) © knowledgeone
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Jack ChosnekJack Chosnek KnowledgeKnowledgeOneOne
Managing Management of Change Managing Management of Change (MOC)(MOC)
© KnowledgeOne
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MOC Watershed EventMOC Watershed EventFlixborough 1974Flixborough 1974
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Managing Management of ChangeManaging Management of Change
Concentrate on the importantConcentrate on the important Streamline the restStreamline the rest Measure and correctMeasure and correct
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What are the What are the IngredientsIngredients for a for a Good MOC SystemGood MOC System
Training on recognizing changesTraining on recognizing changes Description (Technical) of the ChangeDescription (Technical) of the Change Safety AnalysisSafety Analysis ChecklistChecklist Review (Approval)Review (Approval) PSSRPSSR DocumentationDocumentation Management OversightManagement Oversight
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What are the What are the KEYKEY steps in a Good steps in a Good MOC SystemMOC System
Description of the ChangeDescription of the Change Safety AnalysisSafety Analysis PSSRPSSR
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Description of the ChangeDescription of the Change
Will you be able to recognize itWill you be able to recognize it At the PSSR?At the PSSR? A few months later?A few months later? A few years later?A few years later?
Does it include the intent?Does it include the intent? Does it include the assumptions?Does it include the assumptions?
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Safety AnalysisSafety Analysis
You are doing a one-man PHAYou are doing a one-man PHA
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Safety AnalysisSafety Analysis
You are doing a one-man PHAYou are doing a one-man PHA!!
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Safety AnalysisSafety Analysis
You are doing a one-man PHAYou are doing a one-man PHA!! Permanent or temporary change?Permanent or temporary change?
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Safety AnalysisSafety Analysis
You are doing a one-man PHA!You are doing a one-man PHA! Permanent or temporary change?Permanent or temporary change? Are you defeating a safeguard?Are you defeating a safeguard?
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Safety AnalysisSafety Analysis
You are doing a one-man PHA!You are doing a one-man PHA! Permanent or temporary change?Permanent or temporary change? Are you defeating a safeguard?Are you defeating a safeguard? Are you adding operational complexity?Are you adding operational complexity?
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Safety AnalysisSafety Analysis
You are doing a one-man PHA!You are doing a one-man PHA! Permanent or temporary change?Permanent or temporary change? Are you defeating a safeguard?Are you defeating a safeguard? Are you adding operational complexity?Are you adding operational complexity? Is it going to be reviewed by somebody Is it going to be reviewed by somebody
competent?competent?
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PSSRPSSR
Is it what you got what you wanted?Is it what you got what you wanted? Can you tell?Can you tell? Is the intent satisfied?Is the intent satisfied?
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Good vs. EfficientGood vs. Efficient
Efficiency by itself does NOT create a Efficiency by itself does NOT create a good systemgood system
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Good vs. EfficientGood vs. Efficient
Efficiency by itself does NOT create a Efficiency by itself does NOT create a good systemgood system
Efficiency can add to Effectiveness Efficiency can add to Effectiveness
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An An EfficientEfficient MOC System MOC System
Simple WorkflowSimple Workflow Strong ReviewStrong Review Easy Capture of MOC System StatusEasy Capture of MOC System Status
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MetricsMetrics(Differentiate between Temporary and Permanent (Differentiate between Temporary and Permanent
Changes)Changes)
Number of open MOCsNumber of open MOCs Past Due MOCsPast Due MOCs MOCs that will be due in the next 30 daysMOCs that will be due in the next 30 days
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MetricsMetrics(Differentiate between Temporary and Permanent (Differentiate between Temporary and Permanent
Changes)Changes)
Number of open MOCsNumber of open MOCs Past Due MOCsPast Due MOCs MOCs that will be due in the next 30 daysMOCs that will be due in the next 30 days
Periodically:Periodically: Total number of MOCsTotal number of MOCs Total number of Work OrdersTotal number of Work Orders
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DATABASEDATABASE
User friendly, intuitive and secureUser friendly, intuitive and secure Forces workflow but flexibleForces workflow but flexible Customizable checklistCustomizable checklist Customizable approval levelsCustomizable approval levels Allows for collection of documentationAllows for collection of documentation One-button e-mails for approvals/remindersOne-button e-mails for approvals/reminders Integrated PSSRIntegrated PSSR MetricsMetrics It’s not over until…documentedIt’s not over until…documented
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PAST DUE MOCs
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