knowledge mgt1

8/14/2019 Knowledge Mgt1

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For those who are interested in fostering change, acquiring

new tools to make it happen, getting prepared to enjoy the

new era and who are confident of themselves and their future

would be natural allies to the search for ways to manage

knowledge which is inherent in all of us.


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What is Information

Information comes from the form that data takes as it is arranged and

presented in different ways.

Researches often describe it as a message that is communicated.

This messaging of the data adds context to it and allows us to

understand something about the data presented.

As with any message, it has sender and receiver the purpose is to

change the receivers way of perceiving something so as to cause

impact on judgment and behavior.


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Inform originally meant to give shape to; while Information

is meant to shape a person

Think of Information as Data that makes a difference


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ORGANIZATION and STRUCTURE

The information is infinite but the organization of information is finite.

In addition, information is normally structured around :

Internal The message that run through our system and allows our body

to function

Conversational The formal and informal exchanges that we have with

the people around us.

Reference Runs the system of our world science and technology such as book or dictionary

News Current events that are transmitted via the media

Cultural History, Philosophy, arts. These are the latest quantifiable form.


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What is information shareability?

Shareability refers to the extent to which information is sharable.

Information has high shareability if it is easy to share between different

individuals without loss of fidelity (honesty, purity).

Information often is qualitatively different from external information, and

that such internal information is often not particularly shareable.


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Patterns

A pattern shows relations among groups of information so that there is

both a consistency and completeness of relations.

Patterns become knowledge when a person is able to realize and

understand the patterns and their implications, that is they become more

self-contextualizing.


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What is Knowledge Management

Knowledge Management is the way to keep knowledge growing

Acquiring Knowledge is the way of life of human society, its management makes

the difference between a civilized and modern race and that which is still

languishing as underdeveloped

KM is also understood mainly as a prominent Information Technology concept

with little realization that to use knowledge

You may not ever have to use a computer

Knowledge in its various forms has been with us for less then three decades,knowledge in its various forms has been a phenomena borne with the first

intelligent human to ever set out into the bright primordial sunlight


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KNOWLEDGE

People

(Work force)

Technology

(IT Infrastructure)

Organizational

Process


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Why do we need Knowledge Management

Market places are increasingly competitive and the rate of innovations are rising.

Reductions in staffing create a need to replace informal knowledge with formal methods.

Competitive pressures reduce the size of the workforce that holds valuable business

knowledge.

The amount of time available to experience and acquire knowledge has diminished.

Early retirements and increasing mobility of the work force lead to loss of knowledge.

There is a need to manage the increasing complexity, as small operating companies are

trans-national sourcing operations.

Changes in strategic direction may result in the loss of knowledge in the specific area.


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The management of science is exploring the knowledge and its use. The

Knowledge Management is the natural effort to the Management Science to seek

newer solutions to the challenges of the corporate world

Knowledge Management is much a management subject as it is an IT one.

Both KM and IT provide the necessary edge to the corporations to face up to the

competition.


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While tangible assets such as Plant Machinery, Capital are

necessary for an enterprise to function, it is its Knowledge Based

resources its invisible assets such as technological know how,

customer information and trust, MIS, Corporate Culture etc. that

provide it with competitive edge


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TANGIBLE TO INTANGIBLE ASSETS

IntangibleAssets

TangibleAssets

1984 1992 2005

38 %

62 %

62 %

38 %

85 %

15 %


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CREATING VALUE FROM INTANGIBLE ASSETS IS DIFFERENT

Industrial Economy

Sales ($)

Labor Screw Wires Tubes

Raw Materials

Manufacturing Process

Finished Goods

Inventory ($)

$ $ $ $

Competencies

ClimateTechnol

ogy

Customermgmt.

CustomerService

Customer Confidence

Knowledge Economy

Sales ($)

? ? ?


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From Data Driven To Knowledge Driven Company

The essential requirement of being a knowledge based company is to

have an infotech infrastructure that organizes knowledge and makes it

easy to use and share

Requirement for Knowledge Company

Strong Data Infrastructure

Disintermediation (DIS-madhyasthat)

Skilled Workforce

Use KM


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Have faith in KM and it will deliver

Innovation in a company is nourished and driven by knowledge basedcapabilities and by management systems that leverage (lbha u hn) the

capabilities.

The potential inherent in well managed intellectual capital extends itsimpact well in to the future as it adapts, renews and replaces capabilities

so the strategies too remain responsive to rapid change and much

uncertainty.

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