Knowledge Management Strategy between Codification and Personalization

K l d M t D t t IDSC

March 2009

Knowledge Management Department -IDSC

O liOutline

About IDSC.

Why Knowledge Management in IDSC ?W y ow edge a age e t SC ?

Choosing KM Approach. Choosing KM Approach.

KM Implementation Challenges in IDSC KM Implementation Challenges in IDSC.

IDSC

IDSC is one of the distinguishedIDSC is one of the distinguished think tanks in Egypt, which is primarily tasked with supporting decision-makers over issues of relevance to economic, social and

li i l fpolitical reform.

The Information and Decision Support Center (IDSC) in a Nutshell

• Founded in 1985

• Incorporates over 500 Employees

• Primarily financed by the State Budget

• Has full institutional autonomy and intellectualHas full institutional autonomy and intellectual independence

B i h li f d i f f• Brings together an elite of academic professors, former public officials, Diplomates,...etc

Why Knowledge Management in IDSC ?Why Knowledge Management in IDSC ?

Knowledge is the most valuable and strategic resource for a think tank.

Managing Knowledge is essential To improve organizational Innovation and Learning.

Based on this perspective the IDSC launched aBased on this perspective, the IDSC launched a knowledge management department in June 2008.

KM Obj tiKM Objectives

• Building knowledge sharing culture

• Disseminating Knowledge Management tools.g g g

• Maintaining and developing existing knowledgeMaintaining and developing existing knowledge assets.

• Fostering organizational creativity and innovation.

How to start ?How to start ?

KM A hKM Approaches

• There are two approaches for KM:

1- Codification 2- Personalization

IDSC and Choosing a KM ApproachDeterminant Approach Questions

Type of Knowledge:

ExplicitExplicitExplicitExplicit

TacitTacitTacitTacit

Determinant Approach QuestionsDeterminant Approach Questions

Type of product:1. Standardized and Mature.

yp p

2. Customized and Innovative.

Determinant Approach QuestionsDeterminant Approach Questions

Type of organization:Type of organization:

P fi i d O i d1. Profit-oriented Oriented

2. Non-profit Organization.

IDSC Knowledge Management ApproachIDSC Knowledge Management Approach

KM I pl t ti Ch ll i IDSCKM Implementation Challenges in IDSC

Aligning KM strategy to Organizational Strategy

Senior Management Support

Fitting knowledge management initiatives to the culture and environment.

Understanding the way people interact with the i i l i l i i d lorganizational social situation and culture

Creating Knowledge Sharing IncentivesCreating Knowledge Sharing Incentives

Thank You

IDSC Obj tiIDSC Objectives

To Support of public policies and decisions through carrying out state-of-the-art policy research leading to solutions to the reform and developmental challenges facing Egypt.developmental challenges facing Egypt.

To disseminate our findings and views through a regular flow of publications and public events. “ Information Justice”

To create a societal debate on issues of relevance to the Egyptian Citizen To create a societal debate on issues of relevance to the Egyptian Citizen.

To Develop regional and international partnerships, to exchange know p g p p g– how and research, which will result into the integration of international best practices in the government planning process and operations.