knowledge engineering gds 600,000 travel agents use the gds to find and book hotels & flights...

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Knowledge engineering GDS 600,000 Travel Agents use the GDS to find and book hotels & flights Used by IATA approved Travel Agents world wide 40,000 Internet Distribution Systems (IDS) may use GDS * Expedia, TraveloCity etc * IDS “May” pull content from GDS giving a single point of control for multiple channels This very powerful feature is however being depreciated as IDS opt for direct contracts with hotels Global Exposure!!

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Page 1: Knowledge engineering GDS 600,000 Travel Agents use the GDS to find and book hotels & flights Used by IATA approved Travel Agents world wide 40,000 Internet

Knowledge engineering

GDS

600,000 Travel Agents use the GDS to find and book hotels & flightsUsed by IATA approved Travel Agents world wide

40,000 Internet Distribution Systems (IDS) may use GDS * Expedia, TraveloCity etc

* IDS “May” pull content from GDS giving a single point of control for multiple channels

This very powerful feature is however being depreciated as IDS opt for direct contracts with hotels

Global Exposure!!

Page 2: Knowledge engineering GDS 600,000 Travel Agents use the GDS to find and book hotels & flights Used by IATA approved Travel Agents world wide 40,000 Internet

Knowledge engineering

GDS

Started By American Airlines to let travel agents book flights (1964*)Worlds airlines joined. All system networked togetherExpanded to include hotels (1988 chains via Thisco switch)

The reservation is sent to the hotel. It is immediately available to the travel agent via the GDSand to the hotel via the GDS agent CRS (Generares and partner system (arcRes)

Travel agents search for hotels using asecure computer terminal connected to one of the 4 GDS channels- Amadeus – Galileo – Sabre – Worldspan

Each GDS displays your hotels current rates and availability

300 million reservation per month

1964* SABRE: Semi-Automated Business Resrch Environment. The larges non government database in the world

Page 3: Knowledge engineering GDS 600,000 Travel Agents use the GDS to find and book hotels & flights Used by IATA approved Travel Agents world wide 40,000 Internet

Knowledge engineering

GDS information is also available to display and book on 1,000’s of travel sites like Travelocity

Page 4: Knowledge engineering GDS 600,000 Travel Agents use the GDS to find and book hotels & flights Used by IATA approved Travel Agents world wide 40,000 Internet

Knowledge engineering

GDS NETWORK

GDS-CRS Rep Eg: Reserv, Unirez, Utell (Pegasus)Synix.. etc… and Genares

600,000 Travel Agents use the GDS to find and book hotels & flights

40,000 Internet Distribution Systems (IDS) may use GDS *

Interfaced to your back office management/accounting and front office reservation and web

Page 5: Knowledge engineering GDS 600,000 Travel Agents use the GDS to find and book hotels & flights Used by IATA approved Travel Agents world wide 40,000 Internet

Knowledge engineering

GDS BENEFITS

A Global Bookings Channel

Global Marketing – exposing you to the global travel market

Administration – manages rates on multiple channels - integrates with backoffice, front office

Page 6: Knowledge engineering GDS 600,000 Travel Agents use the GDS to find and book hotels & flights Used by IATA approved Travel Agents world wide 40,000 Internet

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Knowledge engineering

GENARES GDS-CRS

Combining over 35 years of experience in the hospitality reservation technology industry, GENARES has developed the

first truly integrated third party central reservation system for

the twenty-first century

Complete open specification and interfaces

for 3rd party integration, using XML format

The youngest and fasting growing GDS integration company

Highly recommended by existing clients

Page 7: Knowledge engineering GDS 600,000 Travel Agents use the GDS to find and book hotels & flights Used by IATA approved Travel Agents world wide 40,000 Internet

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Knowledge engineering

GENARES RECOMENDATIONS Hi Ian, GenaRes is one of the best GDS providers I’ve worked with within my 27 year in the industry! In over two years now, our volume of business percentage has grown through bookings via the GDS. I have been assigned my own support account manager and we have over the years established sucha great working relationship. She is always here for me and also when I’m out of the office she is thecontact person regarding any issues with loading rates, opening/closing the system etc. Although the property can control basically everything own their own through the easy GenaRes system; my accountmanager has always proven to be our second hand person.

This is what I call a great support team!! Thanks Ian and I’ll be on my way to Barbados to pick up that Rum Punch!! Call on me anytime and be well. Best Regards, Clayton C.ChanningReservations/Revenue Manager- flatotel.com646-756-7952

And many more

Page 8: Knowledge engineering GDS 600,000 Travel Agents use the GDS to find and book hotels & flights Used by IATA approved Travel Agents world wide 40,000 Internet

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Knowledge engineering

Genares - full featured CRS

Reporting

Agents Commission Tracking

IntegrationRoomMaster, IQ Ware, RSI, AutoClerk, * Opera,* Check Inn, PMS Solutions/Innkeeper, Expedia Quick Connect, ezyield

& arcRes

Page 9: Knowledge engineering GDS 600,000 Travel Agents use the GDS to find and book hotels & flights Used by IATA approved Travel Agents world wide 40,000 Internet

Knowledge engineering

Integrated with AXSES ArcRes

for fast, easy setup & management

RoomMaster, IQ Ware, RSI, Check InnExpedia Quick ConnectAutoClerk*, Opera,* PMS Solutions/Innkeeper*

* In development

Page 10: Knowledge engineering GDS 600,000 Travel Agents use the GDS to find and book hotels & flights Used by IATA approved Travel Agents world wide 40,000 Internet

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Knowledge engineering

GDS and arcRes – easy to use & powerful

Just a click away

Easy navigation on your arcRes home page

Page 11: Knowledge engineering GDS 600,000 Travel Agents use the GDS to find and book hotels & flights Used by IATA approved Travel Agents world wide 40,000 Internet

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Knowledge engineering

arcRes – GDS Setup and Load easy as 123

Page 12: Knowledge engineering GDS 600,000 Travel Agents use the GDS to find and book hotels & flights Used by IATA approved Travel Agents world wide 40,000 Internet

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Knowledge engineering

arcRes - Register GDS with a Click

Registering – switch and contract online for easy access and process

Automatically generate letter and contracts with a click – no paperwork!

Page 13: Knowledge engineering GDS 600,000 Travel Agents use the GDS to find and book hotels & flights Used by IATA approved Travel Agents world wide 40,000 Internet

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Knowledge engineering

Load GDS rates and Content using arcRes info

We don’t know of a GDS that is as easy and as cost effective to setup

Takes all info in arcRes and formats it for GDS

Allows you to save an edit for as long as you want

Saves time and improves content

Page 14: Knowledge engineering GDS 600,000 Travel Agents use the GDS to find and book hotels & flights Used by IATA approved Travel Agents world wide 40,000 Internet

Knowledge engineering

Generes GDS Marketing – Key Partners

40,000 travel Sites (IDS)May pick up GDS content

Participation in worldwide trade shows

–NBTA–HITEC–HEDNA–All (GDS) conferences–WTM (World Travel Mart), attendee only–ITB, attendee only–ResExpo

•RFP consortia participation

•Private GDS chain level branding programs

Page 15: Knowledge engineering GDS 600,000 Travel Agents use the GDS to find and book hotels & flights Used by IATA approved Travel Agents world wide 40,000 Internet

Knowledge engineering

GDS as Channel Manager

IDS pull from GDS (sometimes exclusively *)Some have Direct (net rates) contactsMany do both

IDS Net Rates Contract 25 - 35% Barbados Hotels pay for placement(loss of contract = loss of position)

Marketing Constraints

Being on GDS may not eliminate need to manage direct contract (net rates) with companies like Expedia

Genares offer ‘IDS Direct’ like Expedia Quick connect

40,000 travel Sites (IDS)May pick up GDS content

* priceline

Page 16: Knowledge engineering GDS 600,000 Travel Agents use the GDS to find and book hotels & flights Used by IATA approved Travel Agents world wide 40,000 Internet

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Knowledge engineering

AFORDABLE GDS ….. 5% GDS rep fee

GDS Setup $150 US- arcRes time saver load $ 50 -Pass through $ 5.75 US-GDS Rep (Genares) 5%- minimum monthly maintenance fee is $25.00- ODD monthly connection fee is $25.00 *Travel agent Commission 10%

OPTIONS *

Agent Commission (TACS)per reservation to GDS rep $ 0.45 per reservation to Perot Systems $ 0.55

Expedia connect

Page 17: Knowledge engineering GDS 600,000 Travel Agents use the GDS to find and book hotels & flights Used by IATA approved Travel Agents world wide 40,000 Internet

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Knowledge engineering

AFORDABLE GDS ….. Just Got Better!!

Combined with arcRes for

- one of a kind marketing

- full service

- easy GDS setup

- savings

Page 18: Knowledge engineering GDS 600,000 Travel Agents use the GDS to find and book hotels & flights Used by IATA approved Travel Agents world wide 40,000 Internet

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Knowledge engineering

arcRes Interactive services Increase bookings by 25%

ThemesSpecials channelPre-made packagesGroups managementDynamic rates & accom.CMSAffiliate marketing

Reservations Booking engine

BookingsBarbados channel

Search engine

Comparison Shopping

Dynamic packages

* Bookable Advertising!

GDS Global Distribution

750 3000 / 1500 3750

Page 19: Knowledge engineering GDS 600,000 Travel Agents use the GDS to find and book hotels & flights Used by IATA approved Travel Agents world wide 40,000 Internet

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Knowledge engineering

Dynamic Bookable Advertising –

rates

quotes

Full shopping cart cost and compare**** huge increase in bookability***

Page 20: Knowledge engineering GDS 600,000 Travel Agents use the GDS to find and book hotels & flights Used by IATA approved Travel Agents world wide 40,000 Internet

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Knowledge engineering

Dynamic Bookable Advertising –

quotes

Cost Compare of all point select. Quotes, invoice, save, book

Page 21: Knowledge engineering GDS 600,000 Travel Agents use the GDS to find and book hotels & flights Used by IATA approved Travel Agents world wide 40,000 Internet

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Knowledge engineering

Dynamic Bookable Advertising –

Linked to website if advertising

- no rates

- no quotes

- no shopping

- no consistent information

NOT Bookable xx

Page 22: Knowledge engineering GDS 600,000 Travel Agents use the GDS to find and book hotels & flights Used by IATA approved Travel Agents world wide 40,000 Internet

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Knowledge engineering

Dynamic Bookable Advertising – everywhere!!

Soon. A bookable map for every arcres advertisier.

>>>>>>

Page 23: Knowledge engineering GDS 600,000 Travel Agents use the GDS to find and book hotels & flights Used by IATA approved Travel Agents world wide 40,000 Internet

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Knowledge engineering

Advertise - Search – Shop – Buy …. Blur >> The Perfect Storm

“Each element in the search-shop-buy triumvirate is undergoing a period of intense innovation, making each increasingly significant, yet interdependent. In fact, searching, shopping and buying – once distinct terms describing different behaviors – are blurring at a furious pace”. - Philip C. Wolf, President and CEO, PhoCusWright Inc.

AXSES is there. We have already integrated advertising with all phases of the shopping cycle. This gives you complete flexibility in revenue and marketing models; including any mix of transaction, commission and subscription.

Focus direct sales – facilitating distribution

Interactive advertising works! Travelers stay longer and use all options

Page 24: Knowledge engineering GDS 600,000 Travel Agents use the GDS to find and book hotels & flights Used by IATA approved Travel Agents world wide 40,000 Internet

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Knowledge engineering

arcRes-GDS PACKAGE

Interactive advertising works! Travelers stay longer and use all options

- twice as affordable

GDS setup Credit $300PACKAGE Discount $700Bookable-ads on Barbados.orgRealHolidays Dynamic Packaging (RH)

BookingsBarbados (BB)ResortSearch, Comparison ShoppingQuotes and BookingsOwn Bookings engine (no commissions)

You can’t be without it

Pay gds setup/ we credit it and give 50 % off on balance

Setup Annual

Page 25: Knowledge engineering GDS 600,000 Travel Agents use the GDS to find and book hotels & flights Used by IATA approved Travel Agents world wide 40,000 Internet

Saves $1000

Applies full GDS costs $300Full RH Cost $500Plus 50% on remainder

Knowledge engineering

arcRes GDS PACKAGES - combinations

Saves $450

Applies full GDS costs $300Plus 50% on remainder

Non hosted - clients pay additional $250 setup and $250 pa – 50% $250

Booking Engine, BookingsBarbados Search, comparison shopping quotes, reservations, bookingsDynamic packaging, Bookable-ads

BookingsBarbadosSearch, comparison shopping, quotes, reservations, bookingsDynamic packaging, Bookable-ads

Page 26: Knowledge engineering GDS 600,000 Travel Agents use the GDS to find and book hotels & flights Used by IATA approved Travel Agents world wide 40,000 Internet

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Knowledge engineering

Turn on the light

Bookable-Ads

New Destination Channels

GDS exposure/bookings

Fully automated setup