know the algorithm: using facebook to grow your...
TRANSCRIPT
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Know the Algorithm: Using Facebook to Grow
Your Business
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Ali AfsharAccount Manager
Renelly MorelDirector of Social Media
Tangible Media
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Using Facebook to Grow your Business
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Topics
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1. WHO WE ARE: FACEBOOK & TANGIBLE MEDIA
2. WHY IS FACEBOOK RELEVANT
3. WHAT FACEBOOK MARKETING CAN DO
4. CREATING A CAMPAIGN
5. SUCCESS WITH FACEBOOK
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1 Who We Are: Facebook & Tangible Media
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2 Why Facebook is Important
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Because the US is on Facebook!
230M+People in the US on
DISCLAIMER: Marketing outcomes depend on a variety of factors and can vary. Nothing in these materials is intended or should be construed as a warranty or guarantee of results to be achieved.
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Because Texas is on Facebook!
20M+People in Texas on
DISCLAIMER: Marketing outcomes depend on a variety of factors and can vary. Nothing in these materials is intended or should be construed as a warranty or guarantee of results to be achieved.
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Because the people you care about are on Facebook!
DISCLAIMER: Marketing outcomes depend on a variety of factors and can vary. Nothing in these materials is intended or should be construed as a warranty or guarantee of results to be achieved.
5M+Houston
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Because the people you care about are on Facebook!
DISCLAIMER: Marketing outcomes depend on a variety of factors and can vary. Nothing in these materials is intended or should be construed as a warranty or guarantee of results to be achieved.
5M+Houston 2M
Austin1.5M+San Antonio
5M+Dallas
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Because the people you care about are on Facebook!
DISCLAIMER: Marketing outcomes depend on a variety of factors and can vary. Nothing in these materials is intended or should be construed as a warranty or guarantee of results to be achieved.
5M+Houston 2M
Austin1.5M+San Antonio
1M+New Orleans
5M+Dallas
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Source: Placeholder text. 12
Demographics• Cities• Education• Relationship status
Connections• Facebook page• Facebook event
Interests• Hobbies• Entertainment• Business & industry
Behaviors• Travel• Purchase behavior• Digital activities
Custom Audiences • Website traffic• Newsletter lists
There are 100+ ways to target the right people!
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3 What Facebook Marketing Can Do
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So what can you do with Facebook Marketing?
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F A C E B O O K E N A B L E S Y O U T O D E L I V E R
the right contentto the right person
at the right time
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D R I V I N G AW A R E N E S S
Use Facebook for:
DISCLAIMER: Marketing outcomes depend on a variety of factors and can vary. Nothing in these materials is intended or should be construed as a warranty or guarantee of results to be achieved.
Ensure the right people see your message at the
right time
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P R O C U R I N G L E A D S
Use Facebook for:
DISCLAIMER: Marketing outcomes depend on a variety of factors and can vary. Nothing in these materials is intended or should be construed as a warranty or guarantee of results to be achieved.
Easily collect contact info from people interested in becoming your customer.
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R E M A R K E T I N G
Use Facebook for:
DISCLAIMER: Marketing outcomes depend on a variety of factors and can vary. Nothing in these materials is intended or should be construed as a warranty or guarantee of results to be achieved.
Promote products to people who have already
expressed interest.
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Creating a Campaign
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Start by creating a Facebook Page – quick, easy & free!
Getting started – Create a Page
DISCLAIMER: Marketing outcomes depend on a variety of factors and can vary. Nothing in these materials is intended or should be construed as a warranty or guarantee of results to be achieved.
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Next, create an Instagram account for your business so you can reach people on both platforms
Getting started – Create an Instagram account
DISCLAIMER: Marketing outcomes depend on a variety of factors and can vary. Nothing in these materials is intended or should be construed as a warranty or guarantee of results to be achieved.
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The Facebook Pixel is critical any online marketing. Having the Pixel on your site lets you:
Getting started – Install the Pixel (optional)
DISCLAIMER: Marketing outcomes depend on a variety of factors and can vary. Nothing in these materials is intended or should be construed as a warranty or guarantee of results to be achieved.
Find purchasers
Enable remarketing
Find higher quality traffic
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P i c k t h e o b j e c t i v e A d d t h e m e s s a g eC h o o s e yo u r a u d i e n c e
Creating the Campaign – Three Major Steps
DISCLAIMER: Marketing outcomes depend on a variety of factors and can vary. Nothing in these materials is intended or should be construed as a warranty or guarantee of results to be achieved.
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Hypothetical Situation:
DISCLAIMER: Marketing outcomes depend on a variety of factors and can vary. Nothing in these materials is intended or should be construed as a warranty or guarantee of results to be achieved.
We are Jaspers Market. We recently opened up a new store in the Houston area and we want to make sure people in the neighborhood know we are open.
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P i c k t h e o b j e c t i v e
Creating a Campaign for Jaspers Market’s Store Opening
DISCLAIMER: Marketing outcomes depend on a variety of factors and can vary. Nothing in these materials is intended or should be construed as a warranty or guarantee of results to be achieved.
Make sure to align your end-goal with the campaign objective
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P i c k t h e o b j e c t i v e
Creating a Campaign for Jaspers Market’s Store Opening
DISCLAIMER: Marketing outcomes depend on a variety of factors and can vary. Nothing in these materials is intended or should be construed as a warranty or guarantee of results to be achieved.
Make sure to align your end-goal with the campaign objective
If we want to make sure people are aware of a store opening, we would choose an “Awareness” objective
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P i c k t h e o b j e c t i v e
Creating a Campaign for Jaspers Market’s Store Opening
DISCLAIMER: Marketing outcomes depend on a variety of factors and can vary. Nothing in these materials is intended or should be construed as a warranty or guarantee of results to be achieved.
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C h o o s e y o u r a u d i e n c e
Creating a Campaign for Jaspers Market’s Store Opening
DISCLAIMER: Marketing outcomes depend on a variety of factors and can vary. Nothing in these materials is intended or should be construed as a warranty or guarantee of results to be achieved.
When trying to target local, take advantage of radius targeting
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C h o o s e y o u r a u d i e n c e
Creating a Campaign for Jaspers Market’s Store Opening
DISCLAIMER: Marketing outcomes depend on a variety of factors and can vary. Nothing in these materials is intended or should be construed as a warranty or guarantee of results to be achieved.
When trying to target local, take advantage of radius targeting
Since we’re opening one store in a small area, we would target people within a +15 mile radius
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C h o o s e y o u r a u d i e n c e
Creating a Campaign for Jaspers Market’s Store Opening
DISCLAIMER: Marketing outcomes depend on a variety of factors and can vary. Nothing in these materials is intended or should be construed as a warranty or guarantee of results to be achieved.
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A d d t h e m e s s a g e
Creating a Campaign for Jaspers Market’s Store Opening
DISCLAIMER: Marketing outcomes depend on a variety of factors and can vary. Nothing in these materials is intended or should be construed as a warranty or guarantee of results to be achieved.
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A d d t h e m e s s a g e
Creating a Campaign for Jaspers Market’s Store Opening
DISCLAIMER: Marketing outcomes depend on a variety of factors and can vary. Nothing in these materials is intended or should be construed as a warranty or guarantee of results to be achieved.
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Tracking Performance
Insights and learnings
Key Performance Indicators
• Reach• Impressions • Clicks • Cost per Result
Measuring Success
• Adset level performance
• Ad level performance
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Measuring Success
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5
Success with Facebook
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Their Goal: The New Orleans Tourism Corporation wanted to encourage people to visit New Orleans by showing parts of the city that are less known.
• Utilize existing video and repurpose it for newsfeed
• Target a broad group of users 25-39 residing outside of New Orleans interested in traveling and vacations.
• Retarget users from the first part of the campaign with new creative
Results:
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Their Goal: Houston First wanted to drive sales of their e-commerce store online.
• Utilize Facebook pixel to track purchases and drive ads to users more likely to buy
• Target Gift Givers and Women 25+ in Houston
• Remarket to Visit Houston site visitors• Test and iterate creative on a weekly
basis based on results
Results:
• Reached 144,700 users on Facebook and Instagram
• Drove over 60% of sales• Instagram drove the most purchases
for the campaign
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Q&A
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Thank you
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