An Introduction toICCS

About ICCS

As a leading National BPO (Business Process Outsourcing) , ICCS believes in a "partnership approach" with its clients who are some of the country’s best brands. Through our global delivery network and a comprehensive outsourcing services offering, we deliver business value to our clients by combining operational excellence and deep domain - industry and functional - knowledge.

Services and Products

Enterprise Information

Security

Contact Centre

Infrastructure

Enterprise Management

ICCS

Outsourcing Customer Service

● Payments

● Reservations

● Billing Support

● Order inquiries

● Shipping/delivery

● Shopping assistance

● Account information

● Warranty entitlement

● Insurance claims handling

● Refunds, returns and

rebates

DivijSinghalFounder, ICCS

ICCS Ltd.2004 – Present (13 years) Okhla

HistoryICCS launched operations as a BPO call centre, in the year 2002, with the brand title ‘Atsoft Services’. Over the years, to meet diverse client needs, service offerings increasingly became customized and thus to formalize the transition, Atsoft Services has been rebranded as ICCS.

Alliances & Partners

Quick Facts

⚫Founded - 2004 in Delhi

⚫Industry - Information Technology and Services

⚫Headquarters - Ohkla, India

⚫Services - Outsourcing Services, Business Consulting and IT Services

⚫Number of employees - More than 1000

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