kmk threshold kaufmännisch verwaltende berufe - fls-ks.eu of compentences.pdf · kmk threshold...

KMK Threshold Kaufmännisch Verwaltende Berufe

Framework of Compentences based on European Criteria + Sources from vocational

oriented books, and KMK material

Internal FLS Framework of Competences: suitable for course work and KMK exam

preparation , extra FOS grammar test/exercise

KMK Threshold: B1 Kaufmännisch verwaltende Berufe Allgemein +

Verwaltungsklassen Internal Syllabus (Interne Lehrplan)

Listening Comprehension (Reception):

Tasks: Reading Comprehension:

(Reception)

True/ false

Multiple choice

Guided comprehension questions

Open questions

Summary

Listening Comprehension

Themes:

Making enquiries about

accomodation

Job interviews

Preparing for a meeting

Talking about a meeting

Making phone calls

International Meeting Venue

Talking about applicants

Themes:

Working abroad

International business customs

How not to behave ( incorrect office

behaviour)

Conflict In an Office

Working conditions

Business travel

Business meetings

Career Choice Secretary

Mobbing

Why and how to deal with customer

complaints

The ideal secretary

A day in the life of a secretary

A modern way to get a job

Fairs & exhibitions

Advertising

Comparing Advertising

(Intercultural)

Job positions

Working conditions

New ways of advertising

Swedish Management

Organising a congress

Telephone courtesy

Media literacy (Facebook)

Internet addiction

Intercultural business differences

Levels of Language: Colloqiual,

Common Core, Formal

Themes related to KMK exams

Extra themes for students in

vocational classes that are intending

to participate in the FOS exam

…

Produktion

Tasks

writing letters

gap filling

rearranging letters

translation of letter

Letter writing

enquiry

orders

reminders,,,

complaints

delays

Ordering Office furniture for firm

Formalities of letterr writing

Applying for a job: ( In the field of

office administration)

Writing a CV

Mediation:

Tasks:

Translate the text into German

Translate the basic text into

English ***

Summarize the text into German

Summarize the text into English

Simultaneous translation

Translation: classical/ summary translation

Themes:

Organising a congress

Telephone courtesy

Taking messages/leaving messages

Translation of letters

Simultaneous translation

Office rules

Agenda***

Interaction: Simulation Presentation

Job Interview

Selling products

An order by telephone

An enquiry by telephone

Creating telephone conversations

Discussion points in connection with

reading comprehension

Smoking in the office

Sabatical

Job interview

Taking messages/ leaving messages

Taking messages/ leaving messages

Presentation Themes I

You are a group of office communication

experts ranging from experienced secretaries

and office administrators to junior managers.

A new interantional export office is going to

be built in Frankfurt on Main, and you are

responsible for the planning, design and

hiring of secretaries.

In six groups of 4 do the following:

Secretaries are coming for an interview:

Draw a picture of your ideal secretary

What qualities should she have

Office skills

Appearance

Are you looking for an experienced

secretary, outward going or young

and dynamic

Design your office

Equipment (electronic)

Furniture

Where will the equipmentand

furniture be located-

Type of office

Open space

Separate office shared by two

Give reasons for your choice.

10 Commandments of the office

1) No smoking usw,,,,

2) dress code

3) conduct code

4)telephone courtesy

Presentation II

Design a school of administration

focussing on syllabus, vocational

oriented subjects, exchanges etc.

Discussion points: Controversial themes: advantages and

disadvantages of electronic media,

facebook, internet TV

Vocational schools in Germany. Are

they preparing students for the world

of employment

Working abroad: The importance of

English

Gender issues Women at work (equal

pay

Work and family (New roles for men)

Mobbing

American /British business world


Common Core, Formal


Extra societal themes for students in



Grammar: fragments/Aspects Review of Grammar

Present tense

Present progressive

Past tense

Present perfect

Present perfect progressive.

Gerund

Nouns

Prepositions

False friends

Auxiliary verbs

Direct/indirect speech

Adjectives/ adverbs

Comma usage

Spelling

American British English

(differences)

See extra FOS grammar test/exercise (designed by Mason/Bennefeld s also suitable for

Foreign language secretaries, K + V R +J students intending to take their FOS English

exam (Copies + definitions in the Vetretungsstunden folder (Mason Bennefeld)

KMK Reno/Justizia

Definition of European Criteria ``Area of competences´´ geared to exam( below German/

English)

Internal syllabus (interne Lehrplan also based on European Criteria + Sources from

vocational oriented books, and KMK material

KMK Threshold: B1 Reno/Justizia Internal Syllabus (Interne Lehrplan)

Listening Comprehension (Reception):

Tasks: Reading Comprehension:

(Reception)

True/false

Multiple choice

Guided comprehension

questions

Open questions

summary

Listening Comprehension

Themes:

Making enquiries about

accomodation

Job interviews

Making phone calls

Jury Service

Talking about applicants

Showing someone around the law

firm

Booking a hotel room

The Clients arrive

Interviewing the client

A possible lawyer

Themes:

Working abroad

International business customs

Working conditions

Paralegal Work

Job positions

Aspects of European Law

Applying for a visa

Applying for a passport

Mobbing ( legal implications)*

What do legal assistants?

The ideal secretary ( Receptionist of

the year).

Working with clients

Legal systems, Germany ( Roman

law) GB + USA (Anglo-Saxon law)

The role of the jury

GB Convention

Capital punishment (implications in

Europe/USA, South Africa**

Civil rights law USA(implications)

Discussion points

Controversial cases./issues. For

example, teenage shop lifting.

Premarital agreement

Pension claims

Wills


Common Core, Formal


Extra societal themes for students in



Mobbing (legal implications*)

Gender issues (Equal opportunities)

Stalking

Case studies (Pistorious)**

Sharon´s law

Facebook (legal implications)

TV Child protection (coding laws)

Internet addiction (Laws restricting

usage)

Teenage stealing: educational

approach or punishment approach

Smoking (Laws)

Discrimination on the work place i.e

no equal payment for women

Multi cultural issues ( head scarves

legal implications)

Production

Tasks:

Writing letters

Writing CVs

gap filling

Letter writing

enquiry

reminders to clients

ordering office furniture for law firm

invoices

application ( applying for a job as

legal secretary)

rearranging letters

describing

cv

formalitises of letter writing

appointments with clients

court appointments

delays

Description of court scene

Reaquisition of German Nationality

Mediation:

Translate the text into German

Translate the basic text into

English ***

Summarize the text into German

Translation/ summary translation

contracts

rules and regulations

legal texts on general themes.

Stolen Mobile Phones

Newspaper articles on cases

European Law ( basic texts)

Agenda

Interaktion: simulation presentation Job Interview

Renting ( Dos and don´ts)

Unterhalt (Child support new

regulations)

Stay permits

In a passport office

Applying for a job

Taking messages, leaving messages

Ordering on the telephone

Making an appointment with a client

on the telephone

Creating telephone dialogues

You are a group consisting of experienced

legal secretaries

A new interantional law is going to be built

in Frankfurt on Main, and you are

responsible for the planning, design and

hiring of secretaries.

In six groups of 4 do the following:

Secretaries are coming for an interview:

Draw a picture of your ideal secretary

What qualities should she have?

Office skills

Appearance

Are you looking for an experienced

secretary, outward going or young

and dynamic

Design your office

Equipment (electronic)

Furniture

Where will the equipmentand

furniture be located?

Type of office

Open space

Separate office shared by two

Give reasons for your choice.

10 Commandments of the office

1) No smoking usw,,,,

2) dress code

3) conduct code

4) telephone courtesy

Simulation:

Trial scene :

Simulation of a court scene. ``Drink

Driving Case´´ ( authentic incident)

Grammar: fragments/Aspects Review of Grammar

Present tense

Past tense

Present perfect

Present perfect progreesive

Gerund

Nouns

Prepositions

False friends

Auxiliary verbs

Direct/indirect speech

Ajectives/adverbs

Comma usage

Spelling

American/British English

!!See extra FOS grammar test/exercise (designed by Mason/Bennefeld also suitable for

Foreign language secretaries, K + V R +J students intending to take their FOS English

exam

The grammar test is in the final part of this information site.

Kaufmännisch Verwaltende Berufe/ Verwaltung

Ofiice Communication: Kaufmännisch Verwaltende Berufe Allgemein) Aims: (Ziele):

to develop their cultural awareness getting familiar with customs England, America

compared with Germany

Get them familiar with different expressions concerning office chores

To get them familiar with office communication terminology

To develop close reading skills based on texts focussing on office communication,

and the business world.

To develop reading skills BI and BII level ( important for FOS candidates)

Getting them familiar with grammatical structures with a cognitive and

communicative approach

To develop their letter writing skills focussing on office matters

To develop their translation skills regarding legal texts

To develop their cognitive and communication skills

To develop role playing skills i.e. job interview.

To develop their presentation skills

To develop telephone activities.

To develop their language awareness. For example, ways of addressing people and

use of language and approriate behavior at job interviews.

Preparing them for the kaufmännisch Verwaltende Berufe. Exam: Threshold and

Vantage which embrace the above mentioned skills

Getting them familiar with the European Framework of Competences ( See Below

European Area of Competences which plays a central role in Hessen and at the Friedrich List Schule

Reno/ Justizia Aims: Ziele:

to develop their cultural awareness getting familiar with customs England, America

compared with Germany

Get them familiar with different approaches to cases i.e. Anglo-saxon law versus

Roman Law including aspects of American and Australian systems

To get them familiar with legal terminology

Get them familiar with different expressions concerning office chores

Getting them familiar with grammatical structures with a cognitive and

commmunicative approach

To develop close reading skills based on law texts

Getting them familiar with basic aspects of European Law.

To develop their letter writing skills focussing on legal matters

To develop their translation skills regarding legal texts

To develop their communication skills

To develop their presentation skills

To develop their role playing skills i.e. court simulation.

To develop telephone activities

To develop cognitive skills for the FOS candidates

To develop their language awareness. For example, ways of addressing people use of

language and appropriate behaviour at job interviews.

Preparing them for both exams Reno/ kaufmännisch Verwaltende Berufe.

Getting them familiar with the European Framework of Competences ( See Below

European Area of Competentences which play a central role in Hessen) including the

Friedrich List school .

It is important to mention that the `` Musterprüfung´´ ( see corresponding link is

electronically accessible and embraces B1 Threshold and B2 Vantage levels in both Office

communication( Kaufmännisch Verwaltende Berufe) and Legal Secretaries ( Reno) and is

ideal material for course work autonymous learning (SOL) and exam preparation. ( See also

resource centre folder) and final part of this information platform.

Please click ****Zusatzqualification plus KMK Zertifizierung Here youn have access to the

mock exams, pamphlets, and times for the forthcoming exams. (See also Bulletin Board).

Recommended Books: up date information 2015

``Ways to Business,´´ Hueber Verlag, 2005 , Stuttgart `` Office Matters´´ 2005 edition with

cd ( Cornelsen Verlag), Berlin

KMK Büro- und Verwaltungsberufe +cd ( Winklers) ideal for course work and

Exam preparation at Kaufmännisch Verwaltende Berufe B1 and B2 levels. Braunschweig

2009)

``Legal Matters´´ . English für Rechtanwalts und Notarfachangestellte. 2007 ( Cornelsen) ,

Berlin. Ideal for course work and Exam preparation (B1 level).

Extra Note!! A lot of theThemes and tasks listed on the internal syllabuses are to be found in

the recommended books also in the`` Musterprüfungen´´, resource file (R.33), and of course,

the electronic link****

!! Legal Matters and Office Matters now have 2014 editions + cds with KMK exam

preparation exercises !!!

2014 Editions Legal Matters: + Offic Matters also focus on B1-B2 Gemeinsame

Europäischer Referenzrahmen (see following pages ``Area of Compentence)

Most of our part time vocational students are BI level FOS students should be BII level.

GRAMMAR TEST FOS ENGISCH WITH SOLUTIONs: (Copies +definitions in resource folders FOS Vetretungsstunden Mason Bennefeld)

Name: CLASS: EXAM TYPE:

FOS Grammar test /excercise

Please do all assignments:

1) Please write the following text into indirect speech:

Tom: Where is Sally?

............................................................................................................................................

Tina: Sally has gone to London to visit her boy friend.

................................................................................................................................................

Tom: What is he like?

..................................................................................................................................................

Tina: He is a very nice young man. His family is nice too. His family will be emigrating to

Canada next year.

..............................................................................................................................................

............................................................................................................................................

Tom : Perhaps Tim will join them too.

..........................................................................................................................................

Tina: No, my dear he wants to study in London.

....................................................................................................................................................

Tom: I can´t understand when young people study in London, my dear.

.....................................................................................................................................................

Tina: I agree with you. It is just too expensive, hectic and chaotic.

.......................................................................................................................................................

Tim: Sally will stay in London, I think.

...............................................................................................................................................

............................................................................................................................................

Name: CLASS: EXAM TYPE: DATE:

FOS Grammar test /exercise

Tom: Sally is an art fan. She used to love going to the art galleries in Kassel.

.............................................................................................................................................

Tina: You know Tom, I am convinced she will love London, because there is so much art and

culture in this fantastic city.

.......................................................................................................................................................

.......................................................................................................................................................

2) Multiple choice. Please cross the only ONE CORECT answer.

1) The noun of to discuss is:

a) discuse

b) discurse

c) discussion

d) None of them

2) The noun of to improve is:

a) improvisation

b) improvement

c) improvish

d) none of them

3) The noun of to emigrate is:

a) immigration

b) emigration

c) emigrative

d) None of them

4) The noun of to create is:

a) created

b) creative

c) creativity

d) None of them

5) The noun of to separate is:

a) separative

b) separation

c) separitivity


FOS Grammar test/exercise

d) None of them.

3) If- sentences. Multiple choice. Please cross the only ONE CORECT answer.

1) Which is the correct type one form?

a) If I travel to London, I will buy an umbrella

b) If I will travel to London, I will buy an umbrella

c) If I would travel to London, I will buy an umbrella

d) None of them.

2) Which is the correct type two form?

a) If I speak French, I would write her a letter in her native language.

b) If I would speak French I would write her a letter in her native language.

c) If I spoke French, I would write her a letter in her native language

d) None of them

3) Which is the correct type three form?

a) If I have worked harder, I will have passed the English exam.

b) If I had worked harder, I will have passed the English Exam.

c) If I had worked harder I would have passed the English exam.

d) None of them.

4) If- sentences mixed forms (Put the verbs in brackets in the correct tense. (I, II or III).

1) If I (to realize) this before, I (to have) helped you. III

2) If we (to fly) to America we (to stay) with my auntie. I

3) If I (to have) enough money, I (to buy) an expensive car. II

4) If you (to ask) Mr. Jones, he (to get) a discount for you. I

5) If Sally (to train) harder, she (to win) the competition. I

6) If (to find) the time, I (to visit) you more often. II

1.............................................................

2.........................................................

3.........................................................

4...........................................................

5...........................................................



6..........................................................

5) GERUND: Cross the ONE correct form

1) He apologized:

a) to keeping me waiting

b) in keeping me waiting

c) for keeping me waiting

d) None of them

2) I have always dreamed

a) in being rich

b) on being rich

c) of being rich

d) None of them

3) Please forgive me:

a) for not inviting you

b) on not inviting you

c) in not inviting you

d) None of them

4) We stopped everyone:

a) to leaving the building

b) in leaving the building

c) for leaving the building

d) None of them

5) They warned us:

a) on buying the house

b) against buying the house

c) from buying the house

d) None of them

6) I am looking forward

a) to meeting you

b) from meeting you

c) against meeting you

d) None of them

7) I congratulated John:

a) in getting his license

b) on getting his license

c) for getting his license

d) None of them.



Please do all assignments: (Solutions) 38p

1) Please write the following text into indirect speech:

Tom: Where is Sally?

Tom asked where Sally was 3p

............................................................................................................................................

Tina: Sally has gone to London to visit her boy friend.

Tina said, that Sally had gone to London to visit her friend. 3p

................................................................................................................................................

Tom: What is he like?

Tom asked what he was like. 3p

..................................................................................................................................................

Tina: He is a very nice young man. His family is nice too. His family will be emigrating to

Canada next year.

Tina pointed that he was a very nice man, his family was nice too, and that they would be

..............................................................................................................................................

emigrating to Canada the following year. 4p

............................................................................................................................................

Tom : Perhaps Tim will join them too.

Tom wanted to know whether Tim would maybe join them too. 3p

..........................................................................................................................................

Tina: No, my dear he wants to study in London.

Disagreeing with him../ she told him../said... that he wanted to study in London. 4p

....................................................................................................................................................

Tom: I can´t understand why young people study in London, my dear.

Tom told her/(pointed out to her/ that he couldn´t understand why young people studied ...4p

.....................................................................................................................................................

Tina: I agree with you. It is just too expensive, hectic and chaotic.

Tina agreed with him../and added or and,said....... that it was just too expensive, hectic and

chaotic. Or: Tina agreed with him explaining... Agreeing with him Tina... 4p

.......................................................................................................................................................

Tim: Sally will stay in London, I think.

Tim thought Sally would stay in London. Or Tim said that he thought..... 3p

...............................................................................................................................................

............................................................................................................................................



Tom: Sally is an art fan. She used to love going to the art galleries in Kassel.

Tom mentioned that Sally was an art fan, and that she had used to love going to ..........3p

.............................................................................................................................................

Tina: You know Tom, I am convinced she will love London, because there is so much art and

culture in this fantastic city.

Tina told tom that he was convinced she would love London, because there was so much art

.......................................................................................................................................................

and culture in that city. 4p

.......................................................................................................................................................

2) Multiple choice. Please cross the only ONE CORECT answer. 10p

1) The noun of to discuss is:

a) discuse

b) discurse

c) discussion

d) None of them

2) The noun of to improve is:

a. improvisation

b. improvement

c. improvish

d. none of them

3) The noun of to emigrate is:

a. immigration

b. emigration

c. emigrative

d. None of them

4) The noun of to create is:

a. created

b. creative

c. creativity

d. None of them

5) The noun of to separate is:

a. separative

b. separation

c. separitivity

d. None of them

3) If- sentences. Multiple choice. Please cross the only ONE CORECT answer.

1) Which is the correct type one form? 6p

a) If I travel to London, I will buy an umbrella

b) If I will travel to London, I will buy an umbrella

c) If I would travel to London, I will buy an umbrella

d) None of them.

2) Which is the correct type two form?

a) If I speak French, I would write her a letter in her native language.

b) If I would speak French I would write her a letter in her native language.

c) If I spoke French, I would write her a letter in her native language

d) None of them

3) Which is the correct type three form?

a) If I have worked harder, I will have passed the English exam.

b) If I had worked harder, I will have passed the English Exam.

c) If I had worked harder I would have passed the English exam.

d) None of them.

4) If- sentences mixed forms (Put the verbs in brackets in the correct tense. (I, II or III).

18p

1) If I (to realize) this before, I (to have) helped you. III

2) If we (to fly) to America we (to stay) with my auntie. I

3) If I (to have) enough money, I (to buy) an expensive car. II

4) If you (to ask) Mr. Jones, he (to get) a discount for you. I

5) If Sally (to train) harder, she (to win) the competition. I

6) If I (to find) the time, I (to visit) you more often. II

If I had realized this before, I would have helped you.

1.............................................................

If we fly to America, we will stay with my auntie.

2.........................................................

If I had enough money, I would buy an expensive car.

3.........................................................

If you ask Mr. Jones, he will get a discount for you.

4) ..........................................................





If Sally trains harder, she will win the competition.

5...........................................................

If I had time , I would visit you more often.

6..........................................................

5) GERUND: Cross the ONE correct form 14 p

1) He apologized:

a) to keeping me waiting

b) in keeping me waiting

c) for keeping me waiting

d) None of them

2) I have always dreamed:

a) in being rich

b) on being rich

c) of being rich

d) None of them

3) Please forgive me:

a) for not inviting you

b) on not inviting you

c) in not inviting you

d) None of them

4) We stopped everyone:

a) to leaving the building

b) in leaving the building

c) for leaving the building

d) None of them

5) They warned us:

e) on buying the house

f) against buying the house

g) from buying the house

h) None of them

6) I am looking forward

i) to meeting you

j) from meeting you

k) against meeting you

l) None of them

7) I congratulated John:

a. in getting his license

b. on getting his license

c. for getting his license

d. None of them.

Inclass activity

Communcative Grammar: Role Play:

Reported Speech

Please work on the following task in a group of four persons:

Imagine you are a famous pop star and you are invited to the European Music

Awards. You are nominated for `` Best Male/Female Singer´´. Surprisingly, you win

the prize and you have to make a speech.

In your group write down the speech ( direct speech of the pop star. Be creative!

Maybe you can write about your previous life, your dreams and aspirations etc.

(Please use different tenses).

Time 15-20 minutes.

Afterwards one member of the group goes to the front of the class and delivers his or

her speech. Be dressed for the occasion. Bring hats wigs, beards, smoking jackets,

and dresses with you. Smile, pose laugh and enjoy yourselves. Do not forget to thank

your mother and father, and your producer, of course.

After all the speeches have been delivered, and everyone has clapped, shouted bravo

with standing ovations group work continues i. e. Two or three members of the

respective groups have to read out three sentences from the speech in reported

speech.

Vocational related themes for communicative grammar

are also possible:

The best secretary of the year

Annual business report

Lawyer welcomes a new secretary into the office

Administrator reports from her/his first week at work

Secretary reports about spending a year abroad in a law firm or as an administrator at

Haliburton or Washington Town Hall

Extra Note: Mastering reported speech is essential especially when you have to report about

a business meeting, talk with a client, or ordering per telephone office furniture at the

manager´s request

Ps You will find grammar explanations in the FOS Vetretungsstunden resource centre folder.

GOOD LUCK!

Mason/Bennefeld

See Next page KMK BII Threshold Exam:

This Mock Exam: can be used for Vertretungsstunden as teaching material in K,V and F

classes and KMK Threshold Exam Preparation or SOL material: The listening comprehension

part is a speech and can be read out by the teacher.

See also changes to exam: Bulletin Board:

Some changes have been made to the KMK Threshold exam BI

( The structure remains Reception, production, and mediation), but the exam is now more

compact..

The translation text is a little shorter, and the exam regarding time management is just as

challenging but more manageable. Compared to the 2005 exam the new exam is more

concise. In the new exams including 2016 true or false questions are used but no longer True

false combined Not in the text.

KMK - FREMDSPRACHENZERTIFIKATSPRÜFUNG

ENGLISCH FÜR KAUFMÄNNISCH-VERWALTENDE BERUFE /

KMK-STUFE II (B1 / THRESHOLD)

2005

Name, Vorname: ___________________________________________

Klasse: ___________________________________________

Schule: ___________________________________________

Datum: ___________________________________________

zugelassene Hilfsmittel: zweisprachiges Wörterbuch

Ergebnisse:

Schriftliche Prüfung bestanden

ja nein

O O

Teil 1 (Rezeption) _____ / 30 P.

Teil 2 (Produktion) _____ / 40 P.

Teil 3 (Mediation) _____ / 30 P.

Gesamt: _____/100 P.

Mündliche Prüfung bestanden

ja nein

O O

Teil 4 (Interaktion) _____ / 30 P.

1. Korrektor(in) ___________________ 2. Korrektor(in)___________________

Übersicht Text Aufgabenart Anforderung Punktzahl Zeit

1) The meeting

Hörverständnis mit Fragen

Tape Script

und Musterlösung im

Lösungsteil

Hörverständnis

Rezeption

15

15

2) Conflict in the office

Musterlösung im

Lösungsteil

Leseverständnis

Rezeption

15

15

3) Anfrage an

Großhändler, Musterlösung

im Lösungsteil

Briefschreiben

Produktion

20

20

4) Email an Freundin

Musterlösung im

Lösungsteil

Email schreiben

Produktion

20

20

5) Translation text

Hastings Language School

Übersetzung

Mediation

30

20

100 90

6) Smoking

Rollenblatt für Prüfer

Rollenspiel Mündliche

Prüfung

30 15

130 105

Kaufmännisch-verwaltende

Berufe Rezeption

Hörverständnis

KMK-Stufe II

B 1 (Threshold)

Aufgabe 1 Zeit: 15 Min. Punkte: / 15 P. Name:

1. You will listen to the recordings of an international meeting in Berlin. Jill, a foreign

secretary, is organizing the meeting.

Listen to the tape and answer the questions. (The tape will be played twice. After it has been

played the first time there will be a break of 60 seconds).

Questions:

1. Why is the meeting taking place in Berlin?

________________________________________________________________________

________________________________________________________________________

________________________________________________________________________

2. For what reason is Susan Smith not at the meeting?

________________________________________________________________________

________________________________________________________________________

________________________________________________________________________

3. What is Ben doing in Durban at the moment?

________________________________________________________________________

________________________________________________________________________

________________________________________________________________________

4. Why is the annual report so important?

________________________________________________________________________

________________________________________________________________________

________________________________________________________________________

5. What is the motive for intensifying the advertising in Durban?

________________________________________________________________________

________________________________________________________________________

________________________________________________________________________


Berufe

Rezeption

Leseverständnis

KMK-Stufe II

B 1 (Threshold)


2) Reading Comprehension: Read through the text and decide whether statements 1-4 are

TRUE, FALSE or NOT IN THE TEXT. Cross the space accordingly. Then answer the

questions 5 to 8 in your own words. Write in short sentences.

Conflict in the office

Jill was elated when she got the job as foreign secretary at Siemens. Although she had the

stress of moving from Hamburg to Frankfurt am Main she was pleased when she found a little

reasonably priced apartment in close proximity to Siemens.

As Siemens had business partners in the USA and England she had lots of translations to do,

and she soon won the respect of her manager Rainer Schmidt who also admired her computer

skills. Not only did she have an excellent typing speed but was good at data processing and

excel too. One highlight at work was when she developed a home page for the export

department at Siemens.

Jill was also involved in office chores of the general nature. She not only had to reserve hotels,

book and confirm flights, but organized conferences as well. This entailed typing up the

agenda, preparing files for chair person with necessary documents, facilitating the managers

with writing utensils, note pads and transparencies, setting up the beamer, checking the flip

chart and overhead projector, preparing name tags, informing reception, and even putting

refreshments in the conference rooms.

When a delegation of business men arrived from America, she impressed her boss yet again.

Rainer Schmidt whose English wasn´t so good was totally dependent on Jill´s language

competence. Jill was able to come to terms with American English and had a sound

knowledge of business terminology which helped her to mediate during negotiations.

And when the delegation heard that she had spent a year in America they weren’t at all

surprised.

Jill loved America. The Americans were a little superficial at times, but it was pretty easy to

make friends in her free time and at work. Her working environment had been very pleasant.

During the day she had worked for Halliburton as an office administrator. Jill had been really

enthusiastic about the fact that all offices had been non-smoking offices at Halliburton.

Furthermore, every four hours she had had a meditation break with some of her young

colleagues. It had reduced the stress level, had helped her to relax, and she had felt great

afterwards.

Of course, her Siemens´ office in Frankfurt didn´t have these nice things. But Jill was very

happy until Steffi Müller arrived back from her six week vacation. The first thing Steffi did

when she arrived at the office they both shared, was smoke a cigarette. She was loud had the

habit of slamming doors, didn´t like having the window open, and after a day of work she had

effectively smoked 20 cigarettes, drank 12 cups of coffee, an heard Roland Kaiser´s greatest

hits ten times over.

In the evening Jill always arrived home feeling exhausted, frustrated and depressed. Steffi

Müller had literally made her life into a misery. She knew she had to do something about it.

True False Not in the text

1. Her boss admired her because she had excellent typing

and computer skills.

2. Rainer Schmidt was delighted to see how well Jill was

managing business aspects with the American delegation.

3. She developed a homepage for the American delegation.

4. Jill´s office chores included only setting up electronic

equipment.

5. How did Jill contribute to the smooth running of the conferences in the Siemens office in

Frankfurt? Give six examples.

___________________________________________________________________________

___________________________________________________________________________

___________________________________________________________________________

___________________________________________________________________________

___________________________________________________________________________

___________________________________________________________________________

6. Why did Jill have to mediate during the conference with the American delegation?

___________________________________________________________________________

___________________________________________________________________________

7. Compare the working environment at Halliburton to the environment at Siemens.

___________________________________________________________________________

___________________________________________________________________________

___________________________________________________________________________

___________________________________________________________________________

___________________________________________________________________________

___________________________________________________________________________

8. What led to the conflict at the German office?

___________________________________________________________________________

___________________________________________________________________________

___________________________________________________________________________

___________________________________________________________________________

___________________________________________________________________________


Berufe Produktion KMK-Stufe II

B 1 (Threshold) Aufgabe 3 Zeit: 20 Min. Punkte: / 20 P. Name:

Jill muss für Ihren Chef auch Korrespondenz in Englisch führen. Ihr Chef bittet sie, eine

Anfrage an einen Großhändler in Hastings zu schreiben.

Formulieren Sie die Anfrage mit Hilfe der unten stehenden Angaben und schreiben Sie

diese in angemessenem Englisch. Achten Sie auch auf eine sinnvolle Verknüpfung der

einzelnen Sätze. Benutzen Sie das Formular auf der nächsten Seite.

Das Unternehmen benötigt eine große Menge an Schreibwaren

Jill schreibt eine Anfrage an den Großhändler, deren Produkte auf der Messe in

Dortmund größeren Eindruck hinterlassen haben

Besonderes Interesse besteht an unten abgebildeten Produkten (wählen Sie 5)

Ein Großauftrag soll erteilt werden

Weiterhin sollen ein aktueller Katalog und eine Preisliste sowie Lieferungs- und

Zahlungsbedingungen angefordert werden

CD-ROM

Anspitzer

Füller Tacker

Brieföffner

Klebefilmrolle Radierer

USB-Stick

Quelle Bilder: www.google.de (Bilder)

http://www.google.de/

Siemens

Rödelheimer Str. 35

60457 Frankfurt

Our ref. Your Ref. Date:

2005/04

Hastings Stationary Ltd.

34, Seafront Road

Hastings, HJE 154

United Kingdom

___________________________________________________________________________

___________________________________________________________________________

___________________________________________________________________________

___________________________________________________________________________

___________________________________________________________________________

___________________________________________________________________________

___________________________________________________________________________

___________________________________________________________________________

___________________________________________________________________________

___________________________________________________________________________

___________________________________________________________________________

___________________________________________________________________________

___________________________________________________________________________

___________________________________________________________________________

___________________________________________________________________________

___________________________________________________________________________

___________________________________________________________________________

___________________________________________________________________________

___________________________________________________________________________

___________________________________________________________________________

___________________________________________________________________________


Berufe

Produktion

KMK-Stufe II

B 1 (Threshold)


Susan ist Jills Freundin aus Amerika. Susan hat ihrer deutschen Freundin von einer offenen

Stelle in ihrer Firma Woodhills erzählt. Hierbei handelt es sich um eine Tätigkeit als

Assistentin in einer Exportabteilung. Jill schreibt eine Mail an Susan, die die folgenden

Punkte beinhalten.

Jill bedankt sich für die Informationen über die freie Stelle

Sie glaubt für die Stelle geeignet zu sein, weil sie über geeignete Kompetenzen verfügt

(nennen Sie 6 Beispiele).

Sie ist überzeugt, dass sie die Anforderungen erfüllt

Jill fragt , ob sie ihre kompletten Bewerbungsunterlagen direkt an den zuständigen

Sachbearbeiter schicken sollte und nach einem Vorstellungstermin fragen kann..

Freut sich auf zukünftige Zusammenarbeit mit Jill

___________________________________________________________________________

___________________________________________________________________________

___________________________________________________________________________

___________________________________________________________________________

___________________________________________________________________________

___________________________________________________________________________

___________________________________________________________________________

___________________________________________________________________________

___________________________________________________________________________

___________________________________________________________________________

___________________________________________________________________________

___________________________________________________________________________

___________________________________________________________________________

___________________________________________________________________________

___________________________________________________________________________

___________________________________________________________________________

___________________________________________________________________________

___________________________________________________________________________

___________________________________________________________________________


Berufe

Mediation

KMK-Stufe II

B 1 (Threshold)


5.) Jill möchte ihr Englisch in einem Bildungsurlaub noch weiter verbessern. Dafür hat sie

sich bei verschiedenen Sprachenschulen informiert. Zusammen mit ihrer Freundin Claudia

will sie ein Angebot wahrnehmen.

Lesen Sie den folgenden Text aufmerksam durch und fassen Sie die wichtigsten

Informationen zum Inhalt des Kursangebotes auf den einzelnen Stufen in Form einer Email

an Claudia zusammen. Formulieren Sie diese Email in gutem Deutsch.

Hastings Language School

Stage 1: Basic

Stage 2: Intermediate

Stage 3: Advanced

We offer a programme which is suited to people planning to increase their office skills on a flexible

basis.

Programmes can be attended at our school on campus or can be delivered to your home or workplace.

Stage 1: Contains eight units and is designed for beginners. It includes basic keyboarding, basic

textwork, an introduction to the Microsoft Office program including Word and Excel. Business

communications skills are also an integral part of the course. This includes enhancing telephone skills

and developing the art of passing on detailed and concise information and reports to the manager.

After finishing this stage you will be able to arrange your business day and will feel content

concerning all basic office requirements.

Stage 2: Contains eleven units which will help you to develop your existing knowledge. After

completing this level you will have an all-round professional competence and will be able to organize

your own and your manager’s work. This includes organizing events and arranging meetings and

booking congress halls. Moreover, facilitating the needs of customers such as making reservations at

hotels and restaurants, and booking flights for incoming and outgoing agents.

Furthermore, you will be given a sound education and necessary tools required in the field of

correspondence which will help you coming to terms in writing business letters, e-mails, memos and

business invitations effectively.

Stage 3: Contains fifteen units and is designed to help you to increase your own initiative and

undertake more responsibility such as making decisions in the absence of the manager. You will

achieve a language proficieny enabling you to negotiate in various fields of business matters. It will

provide you with the skills to prepare research papers and debriefs and presenting facts, graphs and

figures and statistical information.

You will be supervised by a team of highly qualified and competent native speaking teachers of

business. This will be combined with assessment taking place in the office or based on work

experience.

Hastings Business School courses are now nationally recognized by many British firms and are a

passport to success.

For further information contact our office. Opening hours are from Monday to Friday from 8 a.m. to 5

p.m. Kevin Spacey will provide you with any information required.

Sign on now!


Berufe

Interaktion

KMK-Stufe II

B 1 (Threshold)

Aufgabe 4 Zeit: 15 Min. Punkte: / 30P. Name:

Oral 1

You are living in Ireland where smoking is now prohibited in public areas. Depending on

your role-card you are either a smoker or a non-smoker.

Candidate A

You are a pro-smoker. After the smoking ban you are

not allowed to smoke in public places anymore.

Get ready to argue your case with Candidate B (none-

smoker).

- people should be allowed to decide themselves

- non-smokers can go to another table

- helps you to relax

- women find it cool

- offering someone a cigarette is an ice-breaker

- you can’t enjoy a beer without a cigarette

Candidate B

You are a non-smoker who enjoys being in public

places free of smoke. You think the ban on smoking is

very sensible. Get ready to argue your case with

Candidate A (smoker)

- in restaurants you can’t taste your own food

- smokers always hold the cigarettes always under

the nose of people sitting opposite

- you cannot breathe proberly

- your eyes burn

- as a passive smoker there is a health risk

- a clear case of anti-social behaviour

Further discussion points (optional):

Different smoking rules in European countries

If you had the chance to work in another European city like Dublin (smoke-ban) or London

(no smoke-ban) would your decission be smoke-related?

Discussion points

Reflect about the cartoon


Berufe Rezeption Hörverständnis

Musterlösung

KMK-Stufe II

B 1 (Threshold)


Tapescript

Well, first of all, ladies and gentlemen, I’d like to cordially welcome you to our conference.

We’ve chosen Berlin as our venue, because we want to show off our new advertising

premises. Now, the real reason is, as you know, we will be launching a promotion campaign

in South Africa next month and Berlin is now not only an important international city but also

very accessible…

The following apologies for absence. Our public relations officer Susan Smith can’t be with

us today. She left for Manchester this morning. She’ll be at her Manchester office for the rest

of the week giving interviews to newspapers and developing catalogues and brochures for our

South African promotion campaign.

Ben is in Durban at the moment. He is looking for premises we can use as a courier centre for

our South African customers. As you know it is important to have sophisticated transport

systems which guarantee swift deliveries to various destinations and Ben is definitely the right

man for the job…

Before we move on to our promotions, Christina Miller is going to give you some interesting

information from the annual report. This is not only an informative marketing document for

our company but we will most certainly delight our shareholders who, I am convinced, will

continue to support us in our endeavour to secure a viable South African promotion

campaign…

And so on to our promotions campaign. When we set up our centre in Durban we must

intensify the advertising. Our main short term coals must be to make our products known to

the wide public to satisfy the needs of our customers. And last but not least to offer them a

product which is not only unique in South Africa but is affordable and available as well…

Ladies and Gentlemen, thank you for coming to the meeting. I am sure this campaign with

your help and support will turn out to be a success.

Punke: 15 (3 für jede richtige Antwort)

Frage 1:

Because Berlin is an important international city and it is accessible.

Frage 2:

Susan is at her office in Manchester giving interviews and developing brochures and

catalogues for the South African promotion campaign.

Frage 3:

Ben is looking for premises for an efficient courier service.

Frage 4

Because it gives important marketing information which is also of great interest for the

shareholders.

Frage 5

Make products known to the public, satisfy their needs and make them original, affordable

and available.


Berufe Rezeption

Leseverständnis

KMK-Stufe II

B 1 (Threshold)


Ankreuzfragen: 1 Punkt für jede richtige Antwort

True False Not in the text

1. Her boss admired her because she had excellent typing

and computer skills. x

2. Rainer Schmidt was delighted to see how well Jill was

managing business aspects with the American delegation. x

3. She developed a homepage for the American delegation.

x

4. Jill’s office chores included only setting up electronic

operators. X

Offen Fragen:

5. How did Jill contribute to the smooth running of the conferences in the Siemens office in

Frankfurt? Give 6 examples (3 Punkte gesamt, einen halben Punkt für jedes richtige

Beispiel)

She had lots of responsibilies like preparing files for the chair person with necessary documents, typing up the agenda and facilitating the manger with writing utensils, such as note pads and transparencies. (other possible answers: checking the flip chart, preparing name tags, informing reception, putting refreshments in the conference room).

6. Why did Jill have to mediate during the conference with the American delegation? (2

Punkte)

Because her boss’s English was not up to standard.

7. Compare the working environment at Halliburton to the environment at Siemens. (3

Punkte)

The environment at Halliburton was very pleasant. It had a non-smoking area and offered its

employees a meditation break which consequently reduced the stress level and helped to

relax.

In contrast her experiences at the office in Frankfurt were different but she was happy there

until Steffi Müller came back from her holiday. They had to share an office and that led to a

conflict.

8. What led to the conflict at the German office? (3 Punkte)

Steffi Müller had the habit of smoking in the office and was loud. Jill suffered from the

cigarette smoke, slamming doors and overpowering music which caused exhaustion,

depression and frustration.

Kaufmännisch-verwaltende Berufe

Musterlösungen

Produktion

KMK Stufe II

B 1 (Threshold)


Berufe Musterlösung

Produktion

KMK-Stufe II

B 1 (Threshold)


Für jede richtig übersetzte Angabe 2, 5 Punkte (max. 17, 5 Punkte). Für gute

Ausdrucksweise bis zu 2,5 Punkte extra. Für Rechtschreibfehler werden 0,5 Punkte

abgezogen, max. jedoch 10 Punkte.

Siemens

Rödelheimer Str. 35

60457 Frankfurt

Our ref. Your Ref. Date:

2005/04

Hastings Stationary Ltd.

34, Seafront Road

Hastings, HJE 154

United Kingdom

Dear Sir or Madam,

We are a leading German firm that urgently needs substantial amounts of stationary.

We got to know your firm at the recent trade fair in Dortmund and were very impressed by

your products.

We are especially interested in the following items:

- letter opener

- fountain pen

- pencil sharpener

- stapler

- tape dispenser

We are interested in placing a substantial order and would like you to send us your current

catalogue and price list.

Furthermore, please give us information about your payment and delivery terms.

We are looking forward to hear from you soon.

Your sincerely,

____________________________________


Musterlösungen

Produktion

KMK Stufe II

B 1 (Threshold)

4.) Susan ist Jills Freundin aus Amerika. Jill hat ihrer Freundin von einer offenen Stelle in

ihrer Firma erzählt. Hierbei handelt es sich um eine Tätigkeit als Assistentin in der

Exportabteilung von Siemens. Jill erhält jetzt eine E-Mail von Susan.

Erreichbare Punkte: 20

Für jede richtig übersetzte Angabe 2 Punkte, zusätzlich bis zu 2 Punkte für die

Aufzählung von persönlichen und beruflichen Kompetenzen.

Hello Jill,

With regards to your email I like to thank you for the information about the job vacancy.

I checked the firms’s homepage and would like to apply for the job.

I think I am suitable for the position because I am reliable, responsible and flexible and have

office skills such as translating, filing and organising conferences.

I convinced that I can fulfil the expectations.

Can you tell me who to send my letter of application to?

In the hope of getting a job interview I look forward to working with you in the future and

would like to thank you for your help and assistance.

Take care,

Susan


Musterlösungen

Produktion

KMK Stufe II

B 1 (Threshold)

5.) Jill möchte ihr Englisch in einem Bildungsurlaub noch weiter verbessern. Dafür hat sie

sich bei verschiedenen Sprachenschulen informiert. Zusammen mit ihrer Freundin Claudia

will sie ein Angebot wahr nehmen.

Lesen Sie den folgenden Text aufmerksam durch und fassen Sie die wichtigsten

Informationen zum Inhalt des Kursangebotes auf den einzelnen Stufen in Form einer Email

an Claudia zusammen. Formulieren Sie diese Email in gutem Deutsch.

Liebe Claudia,

ich habe heute ein Angebot von einer Sprachenschule in Hastings gelesen. Sie bieten Kurse

auf verschiedenen Stufen an.

Die erste Stufe ist für Anfänger und besteht aus 8 Einheiten. Maschinenschreiben, Textarbeit

und Kenntnisse für Word und Excel werden hier vermittelt.

Ein Schwerpunkt des Kurses liegt im Bereich der beruflichen Kommunikation.

Nach Abschluss der ersten Stufe ist man in der Lage alle grundlegenden Büroanforderungen

zu meistern.

Die zweite Stufe besteht aus 11 Einheiten und führt zu einem umfassenden Wissen, die eigene

und die Arbeit des Chefs zu organisieren. Hierzu gehört auch die Organisation von

Besprechungen und die Organisation von Aufenthalten von Gästen.

Darüber hinaus werden weitere Fähigkeiten im Bereich der beruflichen Kommunikation

vermittelt.

Die dritte Stufe beinhaltet 15 Einheiten, in denen die Fähigkeiten zur selbständigen Arbeit

vermittelt werden. Nach Abschluss dieser Stufe ist man in der Lage Besprechungen zu leiten

und Verkaufszahlen zu präsentieren.

Was hältst du von diesem Angebot?

Lass mal von dir hören!

Viele liebe Grüße aus Frankfurt,

Jill

Oral 2: Smoking in the office

Role Cards

Candidate A

You are a strict non-smoker.

Candidate B is a smoker. You are both working in the

same office. You can no longer stand Candidate B’s

smoking habit. You address the problem to the

personnel manager.

Get ready to argue your case with a smoker (Candidate

B).

Discussion points:

- nicotine

- lung cancer

- passive smoking

- office smells


Musterlösungen

Produktion

KMK Stufe II

B 1 (Threshold)

Candidate B

You are a smoker (20 cigarettes a day) and you are not

willing to give up smoking in the office.

Candidate A is a non-smoker. You are both working in

the same office. Candidate A can no longer stand your

smoking habit. She/ he addresses the problem to the

personell manager.

Get ready to argue your case with a none-smoker

(Candidate A).

Discussion points:

- everybody should be able to decide for

themselves

- lots of taxes for the government

- relieves stress

- helps to concentrate

Personnel Manager (teacher)

You are the personnel manager of a big company.

You are asked to mediate between a smoker and a none-

smoker, who are working in the same office.

Candidate A is a non-smoker. She/ he can no longer

stand Candidate B’s smoking habit.

Get ready to mediate between the two people.

Discussion points:

- ask for the attitude of both candidates

- summarize the main arguments and

- help finding a solution

Further discussion points (optional):

Different smoking rules in European cities

If you had the chance to work in another European city like Dublin (smoke-ban) or London

(no smoke-ban) would your decission be smoke-related?

.

Smoking in schools

Schools in the Federal State of Hesse banned smoking from the school grounds.

What do you think of it?

Stating opinion

Take one comic (oral 1) and reflect about it.

Copyright: Stephen Mason

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