km case study - texaco

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Member : 1.Kelvin – 1601234171 2.Juliastina – 1601237293 3.Novi Talim – 1601250383 4.Franky Kurniawan – 1601250420 5.Martin – 1601261462 Texaco and other companies use knowledge management to turn expertise into assets Class : LE11

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Page 1: KM Case Study - Texaco

Member :

1.Kelvin – 16012341712.Juliastina – 16012372933.Novi Talim – 16012503834.Franky Kurniawan – 16012504205.Martin – 1601261462

Texaco and other companies use knowledge management to turn

expertise into assets

Class : LE11

Page 2: KM Case Study - Texaco

Knowledge sharing system at Texaco

USING

Knowledge Email

Page 3: KM Case Study - Texaco

Knowledge sharing system at The Labmorgan

USING

Intraspect Software Technology

LabMorgan still prefer on focusing at organization. The Lab designed the software to support

the processes that they use

Page 4: KM Case Study - Texaco

Knowledge sharing system at Ericsson

USING

Informal Group

Communities Ericsson

Page 5: KM Case Study - Texaco

Knowledge sharing system at Thomas and Betts Corp.

USING

Team’s Compete

E-Learing-Management

Page 6: KM Case Study - Texaco

the Knowledge Management Sharing

Thomas and Betts Corp focus on employee education where it is a requirement or provision in finding a suitable person for a position, at Ericsson, they focusing on matching problem

with expertise that they store at database and send notification about who expertise at the topic with the problem

to the requester. At Texaco almost same with Ericsson but Texaco more like a forum there you can ask your solution or question about your

problem to who expertise that topic where related to your problem. And the last is The Lab Morgan, Lab Morgan

focusing on history of all of the feedback from a problem that they receive and they learn from the previous expertise there

similar with the problem they had now.

Page 7: KM Case Study - Texaco

Texaco system was better than the other, because Texaco system like forum so people can join and discuss to solve a problem. So

no just one person knowledge just share but everyone who give opinion to that topic

Page 8: KM Case Study - Texaco