kleptika presents robotic process automation - improve your overall customer experience

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Post on 16-Apr-2017

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Storyboard

take the robot out of your agents

are you flooded with repetitive tasks?

why not focusing on customer experience?why not increasing your efficiency?why not enhancing your accuracy?

How to freeup to 80% on your Handling Time?

How to reduce by 90% your Response Time?

(RPA) Robotic Process Automation is about integrating and automating the flow of data and information from one digital system to another.Robotic Process Automationis the solution(RDA) Robotic Desktop Automation frees the agent from the repetitive tasks

Robotic Process Automation = handling therepetitiveagents tasksmouse clickcopy / pastedata capture calculationsdata inputnavigationdatabase integration

benefits of RPA applied to a French bank

INTEGRATED APPLICATIONS 12

Time to market

1,5 months3 Resources

No need to increase the number of agents

100

RPAs dos and donts

it frees agents to deliver excellenceit is filling the automation gapsRPA does only what an agent can do

RPA does not replace agentsRPA does not replace existing IT infrastructureRPA does not impact the security

we all benefit from RPA

Lotus Notes

Various Terminal Emulators

seamless integrationand counting ...

NO APINOAPI

www.kleptika.comwant to know more?