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Now Platform™

Scalable

No / Low Code Pro Code

Core Services

Security

Dev Tools

Integration Services

Intelligent Automation

PeerBenchmarking

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Anomaly Detection

Performance Forecasting

Predictive Modeling

GitIntegration

Automated Testing

Studio IDE

Code Sharing

Delegated Development

Portal Widget Editor

Script Debugger

Forms Designer

Service Creator

Visual Workflow

Portal Designer

UI Policies Table & Schema Builder

AJAX Bootstrap HTML/CSS Javascript Angular JS

Reporting Engine

Orchestration CMDB Knowledge Management

Service Catalog Workflow Process Engine

Subscription Management

Business Rules

Encryption Tokenization 2-Factor Authorization

OAuth SAML SSO ACLs & RolesLDAP

Scripted APIs

API Explorer

JSON

REST XML

MID Server Import & Export

SOAP

Developer Instance

Notify Visual Task Board Connect Push SMS Service Portal Email Mobile

User Experience & Notification Services

Time Series Database

Guided Tours

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Desjardins Value Prompter

"Delivery of reliable applications at scale, velocity and increased frequency to enable the business to meet its time to market goals”

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Challenge

Over 3,000 legacy apps on Lotus Notes

Poor end user app experience

Slow, tedious development cycles

Dejardins Transforms Legacy Business Apps with ServiceNow PlatformResults

Vastly improved user interfaces with enhanced stability

#x faster app development, quicker developer onboarding – only 10 days

Solution

Migrate Lotus Notes apps to ServiceNow

Use Agile development practices

Apps created on ServiceNow: Loan Management, Change of Account, Grievances

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Forrester TEI

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The ServiceNow Platform Solves the Following

Manual Processes

Processes Spanning Multiple Systems

Application Development is Slow

No ReusabilityLegacy user Experiences

Complex Infrastructure

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Visual Task BoardsService Portal

Resource Management

Infrastructure Enabler EPICs

Demand and Portfolio Financials

Analytics GRCAgile (SDLC)

Service Management Enablers

Configuration Change Catalog and KB Incident ProblemIntegration and Orchestration

SCM

CI/CD

Auto Testing

Automation

HR Onboarding