kinetic bpo company profile
DESCRIPTION
Kinetic BPO's Company ProfileTRANSCRIPT
COMPANY PROFILE
Accelerating Inspirational Customer Experiences
KineticDefinition: Kinetic energy is defined as the work needed to accelerate a body of a given mass from rest to its stated velocity.
Who We Are
• Kinetic is a Business Process Outsourcing (BPO) company that is lead by some of the most experienced senior managers in the industry. We are a specialist BPO delivering solutions focused around improving customer experiences.
What We Do
• We offer 8 different strands of outsourcing focused on delivering the perfect solution for your business at the right time and price.
Inbound Customer Management
• Inbound contact centre management
• Customer lifecycle management
• Social Media Management
Sales
• Outbound contact centre management
• Inbound sales
• Outbound SME sales
Retail Management
• Retail store management
• Product demonstration
• Distribution of Products
IT & Help Desk
• Technical Help Desk
• Self-service technologies
• Device management
Back-office
• Debt collection
• Billing
• Procurement
• Product development
HR Outsourcing
• Assessment & Recruitment
• Training & Development
• Manpower outsourcing
Finance Outsourcing
• Payroll outsourcing
• Financial reporting
• Corporate advisory
Consulting
• Strategy
• Customer experience management
• Change management
Simply Your Best Option
What Makes Us Unique
• The team’s experience and deliverables in the BPO industry is well documented, achieving exceptional results for clients.
What Makes Us Unique
• The leadership team has over 50 years experience in the BPO industry, successfully servicing clients all over the world.
What Makes Us Unique
• Our operations are based on world best practices and international performance standards. They have been specifically designed and proven to work for growing companies yet to be number 1 in their sector.
How You Benefit
• Our single focus is to deliver highly focused, agile and game-changing solutions which generate measurable value for our clients. In all cases we design our solutions to elevate the customer experience.
How You Benefit
• Our solutions are designed to put your plans into motion. The Kinetic team will design a plan based around our “Best Option” philosophy.
Why Select Kinetic for BPO?
Best Option
Solutions
Innovation
High Value Delivery
Customised for a perfect
fit
Low Cost
Reliability because of our People
Experience in BPO
Services
Telecoms Financial Services
Travel
Clients We Have Serviced
Best Locations for Operational Delivery
UAE
Philippines South Africa
Bahrain Kuwait Oman
Jordan Saudi Arabia Qatar Malaysia
China
Why Select Kinetic for BPO?
• Our Best Option Solutions are tailored to accelerate growing companies towards achieving their business goals.
