Quick solution Guide

Kindle Fire web Browser blank Screen

Kindle Customer Service

Kindle Fire web Browser blank ScreenMethod 1Try this (if the first thing works, no need to do

the second one): Go to your HOME page Gear Wheel (upper right) > More... >

Applications Set upper drop-down filter menu to "All

Applications" Swipe down to "Browser" "Force Stop"

Kindle Fire web Browser blank ScreenMethod 2Now see if your web browser works. If

not, then do the above again, only this time add: "Clear Data"

Clearing Data' will unfortunately wipe out your browser bookmarks and passwords but should get the Silk web browser started. Be sure to do the below steps within the web browser to finish setting it up:

Kindle Fire web Browser blank ScreenMethod 3To do this:Plug in your Fire via USB (or WiFi File Explorer Pro)

into a computerBackup/copy over the Fire's /Books, /Documents,

/Pictures, /Video, Download & /Video folders to your HDD (for restore later). NOT all of the folders.

Gear Wheel > More...> Device > Reset to Factory Defaults

(You'll need to scroll down to see the 'Device' Line and then the 'Reset' line)

Turn on & setup the Fire's WiFi info

Kindle Fire web Browser blank ScreenMethod 4Open the web browser Click on the Menu icon (washboard look)

on the bottom bar Settings Re-enable Flash by setting it to "Always

On" or "On Demand"Be sure JavaScript is still enabled Acceleration OFF

Kindle Fire web Browser blank Screen Method 5Re-register the FireConnect to your computer and copy back over

the /Books, /Documents, /Pictures, /Video, Download & /Video folders to the Fire.

Unplug the Fire from the computerRestart the Fire by holding in the power button

for 20 sec and then release and press again for 2 sec.

Now, going online, re-download your apps from the Cloud

Kindle technical support number

If your problem not resolving after watching this video

Call Kindle Technical Support

1-844-850-8476