Kieran S. Chung

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Kieran S. Chung

Director, Enterprise Architecture

Professional Overview

Kieran Chung has over 20 years experience in the software industry as a CIO, CTO, Senior technology leader, an

Enterprise Architect and hands-on Solutions Architect delivering large scale global projects, mission critical

applications and N-tier architectures for customers across industries.

Kieran engages customers to jointly define IT strategy and technology roadmap in response to mergers and

acquisitions, changes in regulatory and compliance requirements, growth in new markets, and building application

teams and products in startup environments. Kieran works to ensure shared ownership and vision for technology

roadmap across business stakeholders, customer technology teams, operational support teams, and strategic vendors.

Kieran focuses on Systemic Qualities (scalability, availability, security, maintainability, extensibility), building team

morale and productivity, and ensuring repeatable, measurable best practices and deliverables within the software

project lifecycle.

Kieran works closely with customers to apply technology products, solutions frameworks, design patterns, and best

practices delivering scalable and highly available, secure solutions through adoption of:

• Service Oriented Architecture (SOA)

• Enterprise Portals, Web 2.0, and Content Management Systems

• Middleware Platforms (Java EE)

• Distributed Computing, OO software frameworks, OOP

• Identity and Access Management for authentication, SSO, policy/authorization, and federated identity

• Identity Provisioning, Compliance and Auditing

• Virtualization and Private Clouds

• Cloud Computing strategies

• Enterprise Management

• Disaster Recovery and Business Continuity Planning and implementations

Kieran demonstrates strong written, presentation, and communication skills leading and collaborating with various

teams including: customer, partner, System Integrators, management, Professional Services delivery, and

engineering/support. He ensures teams are in sync regarding deliverables, timelines, transitions, adherence to

standards, and next steps. Kieran helps his customers to define and apply new technology concepts, frameworks,

product solutions, programming languages, and customer processes to solve business problems and address

customer ROI.

Kieran S. Chung

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Industry Experience

Kieran works closely with customers across a wide variety of industries including: Automotive, Finance –

International banking, Prepaid Card processor, Travel Back office), Government (Federal and State), Retail

(eCommerce, Prepaid card, Gift card, ePrinting, Food Services, Travel & Leisure Services), Drug manufacturing,

Treasury and Risk Management, Capital markets, and Telecommunications. Kieran’s diverse IT background is

complemented by experience across business, technology, and project delivery focus areas that include:

• Leading IT Strategy and Application transformation assessments to define customer technology roadmap,

access current state, identify gaps, and define target end state, and roadmap. Enable technology platform

adoption through phased migrations to reach end state while preserving investments in existing systems,

mitigating project risk, and validating ROI.

• Developing future-state architecture and implementation road maps based upon best practices and ensuring

systemic qualities for: scalability/throughput, availability, security, maintainability, and extensibility.

• Providing technical oversight to customers by assessing mission critical applications and organizational

readiness (maintaining and extending these production applications) based upon the needs of the business

and stakeholders. Deliverables include short-term actionable recommendations and longer-term

recommendations used to define technology roadmap, and enterprise standards.

• Delivering multiple full software project lifecycle (SDLC) projects from inception through successful

production deployments. Assimilate with customer and partner teams in multiple roles and across

multiple teams including: strategic and tactical IT planning, enterprise and platform architecture,

application development, requirements gathering, performance/stress test, Change Management, and real-

time infrastructure architecture.

• Defining project scope and delivery through formal stories (use cases), level of effort (LOE), and phased

project plan delivery based upon customer business priorities and technology constraints. These project

plans can then be used to accommodate on-site and offshore staffing models to determine project costs.

Familiarity in implementing Agile Scrum methodology to facilitate sprint deliverables in continuous

integration environments.

Some of Kieran’s customers include: Eli Lilly, TSA, Sprint, Embarq, AutoNation, First Data, American Express

Travel Related Services, Carnival Cruise Lines, Norwegian Cruise Lines, Royal Caribbean Cruise Lines, EDS, City

of Boston, Interval International, IAC, eCommLink, Travel One, SaveMart Supermarkets and Alamo Rent-a-car.

Functional Specialties

Kieran has broad exposure to Oracle and other best of breed enterprise software products, technology platforms, and

delivery processes, and has recently assisted customers with architecture and strategy initiatives in areas including:

• Service Oriented Architecture (SOA)

• Enterprise Portals, Enterprise 2.0, Web 2.0, and Content Management Systems

• Middleware Platforms (Java EE)

• Payments Systems and ATM/POS /VISA-MC authentication and processing

• Distributed Computing, OO software frameworks, OOA/D

• Identity and Access Management for authentication, SSO, policy/authorization, and federated identity

• Identity Provisioning, Compliance, and Auditing

• Virtualization and Private Clouds

Kieran S. Chung

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Kieran's interaction with customers includes activities such as:

• Defining Technology roadmap based upon business objectives, IT technology consolidation goals, application

modernization goals and strategies, existing funding projects, and gap analysis

• Defining Application Rationalization process and criteria based upon business objectives, current state, future

state, and gap analysis

• Leading architecture reviews, business process re-engineering sessions, mentoring, product demos, brownbag

sessions, POCs, and RFP/RFI responses.

• Leading discussions on technology adoption for: SOA, Portal, Middleware (Java EE), Identity Management,

CMS, Web 2.0, Governance, Cloud Computing, Infrastructure Improvements, ITIL, and Virtualization.

• Providing Architecture guidance for customers addressing deployment architectures and trade-offs involving

systemic qualities for scalability, availability, security, maintainability, and extensibility

• Providing Best Practices for: developer productivity, Distributed Computing, OOA/D, Java, Web Services,

adopting software frameworks, OO design patterns, ITIL, adherence to standards, and iterative SDLC (RUP,

Suntone, Agile, architecturally significant use cases)

• Ensuring software technology platform and products address customer business needs, ROI, and future

customer technology roadmap including: integrations, hosting/virtualization platforms, mandated deployment

architectures, QoS measures, and standards support.

• Identifying and mitigating risks regarding gaps in functionality, integrations, supported deployment

architectures, and supported standards through continuous feedback loop with engineering, support, account

teams, and management.

• Providing migration path from legacy platforms addressing short and long term ROI including co-existence

strategies, preserving existing assets and investments, training, and iterative deliverables.

Kieran has experience in various software project delivery methodologies including: Agile, RAD, Unified Process,

and Waterfall.

Education

• Bachelor’s of Science program in Information technology at the University of Phoenix.

• Certified in Agile scrum training, ITIL and Real-time infrastructure.