Know-­‐How  Systems  Global  LLC    

Limited  Lifetime  Warranty    

Know-­‐How  Systems  Global  LLC  (hereafter  called  Khs  Global)  will  provide  for  repairs  to  the  sheet  metal  for  your  vehicle  when  Khs  Global’s  Paintless  Dent  Removal  (hereafter  called  PDR)  repairs  are  responsible  for  defects  to  that  sheet  metal  as  specified  below  under  the  following  terms,  conditions  and  limitations:    

Warranty  This  warranty  applies  to  the  panel(s)  on  your  vehicle  which  are  PDR  repaired  by  Know-­‐How  Systems  Global   LLC  Aachen,  Germany  and  St.   Louis,  Missouri,.   It   covers  your  vehicle  under  your  and  subsequent  ownership  during  the  WARRANTY  period.  The  WARRANTY  only  applies  to  the  SECTION  of  the  panel(s)  which  has  been  repaired  by  Khs  Global  and  its  authorized  designees.  SECTION  is  defined  as  the  portion  of  your  panel(s)  which  was  dented  and  subsequently  PDR  repaired  by  Khs  Global;  and  only  that  specific  portion  of  the  affected  panel(s).    

Warranty  Period:  The  WARRANTY  PERIOD  corresponds  exactly   to   the  warranty  period  provided  by  the  MANUFACTURER  of  your  vehicle  for  coverage  of  defects  in  paint  finish  and  corrosion  resistance  or  as  long  as  you  own  the  vehicle,  whichever  is  greater.    That  is,  Khs  Global  warrants  that  its  work  will  not  compromise  the  finish  or  corrosion  resistance  of  the  sheet  metal  panels  on  your  vehicle  for  as  long  as  you  own  your  vehicle.  

Warranty  Repairs:  :Repairs  of  the  defective  PDR  work  performed  by  Khs  Global  shall  be  limited  to  those  performed  by  a  repair  facility  which  employs  standards  refinishing  and  repainting  repairs  to  sheet  metal  panels.  Khs  Global  shall  pay  for  the  cost  of  necessary  repairs   directly   to   the   repair   facility   which   performs   said   repairs.   The   selected   repair  facility  shall  be  one  chosen  by  Khs  Global  upon  review  of  at   least   two  (2)  estimates  of  repair  costs  submitted  by  you.    

Repair   Charges:   There   shall   be   NO   CHARGE   to   you   for   approved   repairs   performed  according  to  the  specifications  outlined  above.    Khs  Global  shall  not  be  responsible  for  

charges  of  a  non-­‐repair  nature,  e.g.,  cost  to  rent  a  replacement  car  while  a  “body  shop”  repairs  the  affected  sheet  metal  panel(s)  or,  for  items  such  as  loss  of  vehicle  use,  or  for  time  or  wages  lost  due  to  the  performance  of  warranty  repairs.    

Warranty   Limitations:   You  MUST   check   the  paint   finish   and   anti-­‐corrosion  warranties  provided  by  the  MANUFACTURER  of  your  vehicle.  Its  limitations  as  to  causes  of  defects  which  qualify  for  the  MANUFACTURER’S  coverage  apply  to  the  Khs  Global  WARRANTY  as  well.   Specifically,   Khs  Global’s  WARRANTY   is   limited   to  defects   caused  by  Khs  Global’s  PDR   repair   work.   ALL   other   paint,   finish   and   corrosion   coverage   is   reliant   upon   the  terms,  conditions  and  limitations  of  your  vehicle’s  MANUFACTURER’S  warranty.  

To   Obtain   Warranty   Repairs:   To   obtain   warranty   repairs   call   Khs   Global   Warranty  Center   at   1-­‐314-­‐753-­‐1666.   You   are   responsible   for   keeping   the   records   of   your   PDR  repair   and   presenting   said   records   to   the   Khs   Global   personnel   at   the   time   of   repair.  Failure  to  present  said  records  may  result  in  denial  of  your  damage  claim.    

Coverage   Exclusions:   In   general,   for   a   case   in   which   your   vehicle’s   MANUFACTURER  excludes  warranty  coverage,  Khs  Global  will  exclude  it  as  well  on  the  PDR  repaired  AREA  of  your  vehicle’s  panel(s).  Some  of  these  exclusions  on  the  PDR  repaired  AREA   include  but  are  not  limited  to:    

1.  Damage  caused  by  objects  striking  the  panel(s).  2.  Damage  caused  by  a  collision  with  another  vehicle.    3.  Any  alteration  of  your  vehicle’s  affected  body  panel(s)  by  you  such  as:  repainting,  use  of   cleaners   or   solvents   which   your   MANUFACTURER   does   not   recommend,   or  modification  by  you  of  the  shape  of  your  vehicle’s  affected  body  panel(s)  for  any  reason.    4.  Damage  caused  by  airborne  chemicals,  stones,  hail,  tree  sap,  flood,  etc.    5.  CHECK  YOUR  MANUFACTURER’S  WARRANTY  FOR  A  FULL  LIST  OF  SUCH  EXCLUSIONS.      Other  Terms:  This  warranty  gives  you  specific  legal  rights  and  you  may  also  have  other  legal   rights,  which  vary   from  state   to   state.  Khs  Global  does  not  authorize  any  person  other   than   its   own   employees   to   create   for   it   any   other   obligation   or   liability   in  connection  with   these   designated   Paintless   Dent   Removal   repairs.   PERFORMANCE  OF  AUTHORIZED  REPAIRS  IS  THE  EXCLUSIVE  REMEDY  UNDER  THIS  WRITTEN  WARRANTY,  OR  ANY   IMPLIED   WARRANTY.   KHS   GLOBAL   SHALL   NOT   BE   LIABLE   FOR   INCIDENTAL   OR  CONSEQUENTIAL  DAMAGES  (SUCH  AS,  BUT  NOT  LIMITED  TO,  LOST  WAGES  OR  VEHICLE  RENTAL  EXPENSES)  RESULTING  FROM  BREACH  OF  THIS  WRITTEN  WARRANTY,  OR  ANY  IMPLIED  WARRANTY.