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Key issues in open and distance learning Will Swann Director, Students, The Open University, UK President, European Association of Distance Teaching Universities

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Page 1: Key issues in open and distance learning Will Swann Director, Students, The Open University, UK President, European Association of Distance Teaching Universities

Key issues in open and distance learning

Will SwannDirector, Students, The Open University, UKPresident, European Association of Distance Teaching Universities

Page 2: Key issues in open and distance learning Will Swann Director, Students, The Open University, UK President, European Association of Distance Teaching Universities

The Open University

• Founded in 1969• Over 200,000 students• Nearly 7,000 part time tutors• 1,200 academic staff• More than 3,500 administrative and support staff

Page 3: Key issues in open and distance learning Will Swann Director, Students, The Open University, UK President, European Association of Distance Teaching Universities

Key issues

• Scale• Access• Cost• Open-ness• Student-centredness• Quality based on outcomes• Technology enables and liberates people …

but it’s just a tool

Page 4: Key issues in open and distance learning Will Swann Director, Students, The Open University, UK President, European Association of Distance Teaching Universities

Open University students

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• Aged from 12 to over 90 with an average of 32

• 70% work and study• 44 per cent without

standard HE entry qualifications

• 18% live in the UK’s 20% poorest areas

• 12,000 students with disabilities

Page 5: Key issues in open and distance learning Will Swann Director, Students, The Open University, UK President, European Association of Distance Teaching Universities

Where the students are

167,000

15,700

8,400

4,200

8,800

6,300

Page 6: Key issues in open and distance learning Will Swann Director, Students, The Open University, UK President, European Association of Distance Teaching Universities

Mia

6

David

Page 7: Key issues in open and distance learning Will Swann Director, Students, The Open University, UK President, European Association of Distance Teaching Universities

Deborah

Page 8: Key issues in open and distance learning Will Swann Director, Students, The Open University, UK President, European Association of Distance Teaching Universities

Bobby

Page 9: Key issues in open and distance learning Will Swann Director, Students, The Open University, UK President, European Association of Distance Teaching Universities

What do you like about the OU?

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Page 10: Key issues in open and distance learning Will Swann Director, Students, The Open University, UK President, European Association of Distance Teaching Universities

Socio-economic profile

New UK undergraduates, by IMD quintile

Page 11: Key issues in open and distance learning Will Swann Director, Students, The Open University, UK President, European Association of Distance Teaching Universities

Age profile

New UK undergraduates, 18+

1999/00 2004/05 2009/10

Under 21 3.7% 5.2% 6.5%

21 - 24 10.2% 14.0% 14.3%

25 - 49 75.8% 70.6% 68.7%

50 and over 10.3% 10.2% 10.5%

Page 12: Key issues in open and distance learning Will Swann Director, Students, The Open University, UK President, European Association of Distance Teaching Universities

What makes for successful teaching?

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Learning materials

Student support

Business systems and processes

Page 13: Key issues in open and distance learning Will Swann Director, Students, The Open University, UK President, European Association of Distance Teaching Universities

Annual volumes

1.25 million telephone calls 580,000 emails 240,000 registrations (33% online) 500 courses and 200 qualifications 800,000 student assignments 125,000 examinations 87,000 end-of-course assessments 33,000 qualifications awarded

Page 14: Key issues in open and distance learning Will Swann Director, Students, The Open University, UK President, European Association of Distance Teaching Universities

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Learning to learn at a distance

Page 15: Key issues in open and distance learning Will Swann Director, Students, The Open University, UK President, European Association of Distance Teaching Universities

15

Structure andorganisation

Page 16: Key issues in open and distance learning Will Swann Director, Students, The Open University, UK President, European Association of Distance Teaching Universities

16Support from real people

Page 17: Key issues in open and distance learning Will Swann Director, Students, The Open University, UK President, European Association of Distance Teaching Universities

17Supporting tutors

Page 18: Key issues in open and distance learning Will Swann Director, Students, The Open University, UK President, European Association of Distance Teaching Universities

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Information and support online

… and offline

Page 19: Key issues in open and distance learning Will Swann Director, Students, The Open University, UK President, European Association of Distance Teaching Universities

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Managing relationships with students

Page 20: Key issues in open and distance learning Will Swann Director, Students, The Open University, UK President, European Association of Distance Teaching Universities

Rank UniversityPercent satisfied/very satisfied with overall

quality of course

1 Open University 93%

2 Buckingham 92%

3 Cambridge 92%

4 Oxford 92%

5 Bath 91%

6 Exeter 91%

7 Heriot Watt 91%

8 Keele 91%

9 Kent 91%

10 Lancaster 91%

UK governmentNational Student Survey, 2012