‘Ketso’ means action in Lesotho, where it was invented in 1995 by Dr. Joanne Tippett
Ketso has been used in contexts ranging from Tesco (180 staff)
… to engaging with stakeholders of all ages and backgrounds in health related issues
… to community development and engagement in Jordan, Rwanda, South Africa & Bangladesh
… to teaching and learning at all levels
Invented in Southern Africa because women didn’t speak (in mixed groups)
Ketso gives everyone a voice
Ketso encourages ‘out of the box’ thinking
Ketso was used in Southern Africa to help communities change this...
…to this: sustainable living
Ketso transforms ideas into action
Ketso was validated in PhD research in Manchester, with community members
… working to develop a vision for a sustainable North Manchester
… and a former landfill site, Moston Vale
Local enthusiasm from the planning process moved the site from the 30th on the list….
... to first. The site received £1.7 million of Newlands funding.
Reaction from North Manchester Resident
• “Because a lot of people are like me and they are not good at speaking if there are more than two or three people around, but they have things to say.
• This is magnificent at getting people to participate, and very important”
Launched as an enterprise in 2009
An enterprise with a social mission
Transform the way we communicate, collaborate and learn worldwide
Create job opportunities for disadvantaged people in manufacture
How has Ketso been used?
How has Ketso been used?
• Engagement & consultation
e.g. focus groups
e.g. consulting on heritage & health
Ideas can be captured and typed up
…for later analysis.
Enterprising Midlands - Types of Ideas Developed
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Healthy London Types of Ideas
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180
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(blank)
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Sustainable Port - Types of Ideas
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50
100
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250
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Drop Category Fields Here
Meaning
A Sustainable Port in Portsmouth - Ideas by Branch Type
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Activities Ecology Economics Environment Environment (built) Landscapes Society StakeholderEngagement
Goals
Problems
Future possibilities
Existing assets
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Count of Theme on Branch
Theme on Branch
Meaning
Ketso makes ‘spreadsheets’ fun again (prioritising 192 sites for Local Development Framework)
How has Ketso been used?
• Engagement & consultation• Design & problem solving
e.g. business planning & enterprise education (Durham, Cambridge, Birmingham, Sussex, Newcastle, Liverpool, Manchester)
e.g. community planning, such as designing a park, regeneration strategy, or neighbourhood
e.g. developing a research strategy(e.g. research centres and & EU projects)
How has Ketso been used?
• Engagement & consultation• Design & problem solving• Action planning
e.g. steps towards a sustainable Tesco
How has Ketso been used?
• Engagement & consultation• Design & problem solving• Action planning• Teaching & training
e.g. transferable skills for researchers (project and time management, spotting plagiarism)
e.g. undergraduate lectures
e.g. group dissertation supervision
e.g. study skills for G.C.S.E. students
Six takeaways - engagement
• Everyone has a voice - Give everyone a way to make an input at the same time
• Individual and group time - Give people time on their own to develop their ideas before sharing them
• Activity-led - Give an activity for each stage of the process
• Start with the positive - Ask what is going well? What works?
• End with solutions not problems - Give some time to develop solutions to problems
• Action - Remember the takeaway messages & action points