Kerry K Riley4465 State Rd 168Nashville GA 31639 rileyauto@earthlink.net Home: 229-599-2992

Cell: 229-237-1172

Dedicated Commercial Accounts Manager with 54 months of in the field experience providing excellent customer service through 10 commercial programs and servicing over 300 commercial accounts.

Respected leader of commercial customer teams Hand-picked to train and mentor fellow Commercial Accounts Managers in the execution of implementing “The Sales Process” specific to building customers for life.

Areas of ExpertiseThe sales processTarget sales reports/trendingASE Certified-PartsSales ForceThe Perfect Order

Licensed Used Car Dealer ATI’s and Delivery Truck SchedulesMicrosoft Word, PowerPoint, ExcelSecond Source Management Equipment sales and credit approval

Electronic Delivery Board Comp sales reports/trackingEngine and Transmission SalesCredit Application ManagementB2B Ordering/Processing

Professional Experience Advance Auto Parts - Region 4502 Territory 4213

Commercial Accounts Manager 06/11 to present

Expert in the use of “The Ignite Report” category reporting with gross margin, “The Performance Dashboard” customer sales and trend analysis, and “Sales Force” customer visits and action plans.

Manager of 10 commercial stores with 10 Commercial Programs- 2015 YTD sales $4,907,521 positive 4.96% over 2014 with 3 of the 10 commercial programs posting 11.45%, 13.30% and 14.46% annual sales growth.

2012 National Leadership Circle award winner ranked number 6 of 421 Commercial Account Managers.___________________________________________________________________________________________

Advance Auto Parts— Store 9716 Nashville, GA

Commercial Parts Pro, 12/09 to 06/11Commercial Parts Pro with 21 months of experience in “The Perfect Order” commercial customer service consistently setting record-high customer satisfaction score of 86, improvements to commercial customer visit format and documentation methods praised at district level. Achieved $390,169 in Commercial Sales in selling year 2010. Ending the year $47,173 over plan, with a total percentage over last year sales of 24.29% and a 49.65% gross margin. Promoted to Commercial Accounts Manager.

RARE Autos — Nashville, GA

Owner/Manager 07/06 to 11/09Operated used car sales lot with a rotating inventory of 30 units. Managed sales and purchases locally and at auction locations out of state. Maintained budget and title work subsequent to the Personal Privacy Information Act of 1975. ___________________________________________________________________________________________US Air Force Retired, Master Sergeant, E-72A671A Aerospace Propulsion Craftsman, Jet Engines 06/86 to 07/06Positions Held: Quality Assurance Superintendent, Quality Assurance Flight Chief, NCOIC Jet Engine Propulsion Shop, Jet Engine Propulsion Key Task Listing Manager, Quality Assurance Crash Investigation Propulsion Leader

Education and TrainingCOMMUNITY COLLEGE OF THE AIR FORCE

Earned 22 credits; Aerospace Technology