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TRANSCRIPT
Hearty Welcome
to the
Representatives from African
countries
to
Kerala
Agenda
A glimpse of Kerala
Kerala State IT Mission
Akshaya
Agenda
A glimpse of Kerala
Kerala State IT Mission
Akshaya
!
Agenda
A glimpse of Kerala
Kerala State IT Mission
Akshaya
Role of KSITM
Nodal agency of Government for e-governance activities
Provide core IT Infrastructure
State Data Centre
Kerala State Wide Area Network and Office wide Area
Networks (in Sectt., Vikas Bhawan, Public Building, Civil
Stations)
FRIENDS and CSCs
Role of KSITM Provide Other common IT Infrastructure
Video-conferencing
24*7 Citizen Call Centre
Official email Facility
State Spatial Data Infrastructure (Under development)
E-procurement (under development)
Mobile Infrastructure (Under development)
Mapinfo cum Integrated Govt. Service Gateway (Under
development)
Role of KSITM
Lay down policy guidelines regarding IT use in Government
IT security policy
IT procurement guidelines
Development of IT applications- TSP guidelines
Website guidelines- Content Management Framework
Malayalam Font policy
Email use policy
Setting up of IT Division
Role of KSITM
ICT for development
Akshaya
Malayalam Computing
Ente Gramam
Insight
E-Krishi
Kerala Innovation Foundation – KIF
Role of KSITM
Human Resource Development
SPEED-IT
E-Gov programme by IIITMK and IMG
Mass HR programmes
YES@Kerala
Capacity building programmes
Skill enhancement in polytechnics
Model Finishing Schools
Women's skill enhancement programme
Role of KSITM
Promotion of FOSS
International Centre for FOSS in Trivandrum
FOSS Finishing School in Kochi
International Conference on Free Software Free Society
Role of KSITM
Wide Area Networks
Kerala State Wide Area Network (KSWAN)
• Covers all 14 districts.
• Base stations at 152 blocks with
• wireless connectivity of 10 kms.
• 1,500 additional remote locations.
• Operational at the BHQ level
• 3 nodes: at Trivandrum, Kochi, Kozhikode
Link to districts
MPLS backbone of SII
Link to blocks
FRIENDS
Fast, Reliable, Instant, Effective Network for Disbursement
of Services
A single window ‘no queue’ integrated remittance centre
where citizens can pay all taxes and other dues to the
Government
9am to 7pm-service including Sundays
Citizen Call Centre
•Call (# 155300)
• Located at Trivandrum- caters to whole state
• Revenue, Civil Supplies, Motor vehicles, Kerala
State Electricity Board, Kerala Water Authority,
Universities etc
• About 5 lakh calls have been answered by the
Citizen Call Centre since its beginning
• All days except National holidays in a 24x7 manner
Video conferencing
19 VC locations
24-hour service
Helps to organise online meetings and
discussions
Sutharya keralam uses this infrastructure
Malayalam Computing-
My computer my language
Standardizing Common applications
Personnel management : “SPARK”
File tracking: “IDEAS”
Work flow automation “MESSAGE”
eForms (under Development)
eDistrict (under Development)
SMS based service application (under development)
Role of KSITM
ICT for development
Akshaya
Malayalam Computing
Ente Gramam
Insight
E-Krishi
Kerala Innovation Foundation – KIF
Role of KSITM
e-District
Providing Citizen Services through single window to ensure efficiency transparency and reliability of such services enabled by automated District Administration
Mission mode Project under NeGP
To provide easy access of Government services to citizen
To make it easy for the District Administrative Officials to perform their functions efficiently.
Providing efficient service delivery through channels like existing departmental access points, Akshaya, Internet etc.
Reengineer internal processes of District Administration, Subordinate offices and participating departments to increase functional efficiency.
Collaborating for Development:
Ente Gramam
Main Features Local Content Local Language By Local People
Status• Kannur district• Funded by UNESCO & KSITM• All local bodies in KannurDistrict• Roll out to two other districts
(Malappuram & Kollam)
ICT for differently-abled: INSIGHT
• Train visually challenged on ICTs to help them earn better livelihood.
• Free and Open Source based• Orca• Initiated in March 2007.• INSIGHT ICT Centre in Trivandrum• Pilot successful. Roll out in Mallapuram,
Thrissu, Kasargod, Ernakulam and Kannur
Website:http://insight.kerala.gov.in
• Market driven Agricultural Initiative through IT enabled Agri Business Centres in Kerala State
• Farm Advisory Services
• Agri Market Information
• Resource Library
• Trade Centre with toll Free numbers
• Farmers database
E-Krishi
Sutharya Keralam
Convergence of all the available forms of Communication to redress the grievances of the citizens.
Automation of Chief Minister’s Grievance Redressal Cell
SPARKPayroll and Personnel Management Software
• Payroll and personnel management
5.25 lakh Employees
Data Entry for 2.7 lakh employees completed.
More than 60000 employees in 812 salary processing offices
Mandatory implementation in all Departments
Website (http://www.info.spark.gov.in/)
Digital Workflow-MESSAGE
• Paperless Organizations: KSITM, KSUDP, KSITI, Akshaya, Callcentre, Food and Civil Supplies.
• Departments in Secretariat to use MESSAGE: Finance, PWD, Higher Education, IT, NORKA and co-operation
File Tracking using IDEAS
The CITIZENS can obtain online information about the current status of their petitions submitted to the government.
The OFFICERS can obtain online information about the movement of files related to their subject, office, department or ministry under the government.
The GOVERNMENT obtains an advanced information support system that facilitates more efficient administration.
Websites on Content Management
Framework• Over 200 websites and portals.
• All Ministers have websites
• All panchayats have webpages
• Free and Open source based initiative to migrate all Government websites to CMF.
Dr. SMS m-health application
Implemented in Kozhikode, Kannur and Kasaragod districtsA web portal and GIS based interface is ready ; available at www.drsms.kerala.gov.in
Enables citizens to use mobile phones to get information onhealth resources
Provides the user with a comprehensive list of medicalfacilities available in their locality, like doctors or hospitals having expertise in various medical disciplines
Agenda
A glimpse of Kerala
Kerala State IT Mission
Akshaya
Akshaya (CSC)
More than 2000 Akshaya centres all over Kerala
At least two centres in a village
Began as e-literacy campaign in Kerala
Evolved as a hub of e-services
Introduced e-payment facility
Promotes to content development in local language
Boosts community collaboration
5-10 PCs
Peripherals
IT trained Personnel
ONE e-CENTREcovers about 2-4 sq. KMs serving 1,500 -3000 households
Internet
Akshaya Centers276 in Malappuram2100- Total in Kerala (as on 31.03.2009)
Evolution
November 2002- Launched in Mallapuram district. Formally inaugurated by H.E. the President of India
2006-2007- Expanded to 8/14 districts
March 2008- Expanded to 14/14 districts
March 2009- ~2100 Akshaya Centres
Direct employment generated ~6500.
# Akshaya Centres
0
500
1000
1500
2000
2500
2003 2004 2005 2006 2007 2008 2009
# Akshaya Centres
Governance MechanismDirector (KSITM)
Director (AKS) (SCA)
G2C, B2C, G2G
Dist Coord (AKS)
District Collector
Block Coord (AKS)
Panchayats
Facilitators
AKSHAYA (CSC) AKSHAYA (CSC)
AKSHAYA (CSC)
Services
G2C
B2C
G2G
C2C
Social Services
G2C
E-literacy
E-payment
VAT E-filing
Intel Learn
eVidya
Malayalam Computing
INSIGHT
B2C eKrishi
E-learning IGNOU
Keltron Animation
CDIT
Microsoft Certification
DOEACC
Railway ticketing
BSNL Coupon Recharge
LIC Micro-insurance
Internet kiosk-surfing, email, photocopy, scan etc.
G2G
SPARK training
Data entry
E-literacy
Total trained 33.22 lakhs
Cent percent literacy achieved in Mallapuram, Kannur, kozhikode, Trichur, Kasargode districts.
Income for Akshayaentrepreneur Rs. 120/trainee
0
5
10
15
20
25
30
35
2004 2006 2008
E-literacy (lakhs)
Started in January 2006 in Mallapuram district. August 2007 expanded to 8/14 districts. March 2009 expanded to 14/14 districtsOver 800 Akshaya Centres involved Bills collected Electricity, BSNL landline and mobile, Water Authority,
University fees for Calicut University
Akshaya entrepreneur gets Rs 4 to 5 per transaction. New payments proposed to be added Kerala University fees
Addresses the existing gap in Agri.
Information flow and transaction
management.
The vision of the project is to establish
a connected farmers community
throughout Kerala who have access to
information on Market Demand,
Prices, Good Agricultural practices,
Quality agricultural inputs supported
by a technology enabled robust
transaction platform that facilitates all
their offline activities.
State/Region/Department
Kerala State / District Malappuram .
Project to be led by Kerala State IT
Mission with the active support of
Agriculture Department & IIITMK
146 Akshaya Centers in MalappuramDistrict
Comprehensive farm survey in 5 districts viz Kollam, Eranakulam, Kozhikode, Kannur and Kasaragodduring 2008-2009 to implement e-Krishiprogramme
125 Panchayats being covered.
•Akshaya centers as e-Krishi Info centers
Road Ahead
New G2C services under e-district project through Akshaya Centres by end 2009/ early 2010.
Akshaya Directorate (SCA) to organize new B2C services
New Akshaya Centres to be started in uncovered Panchayats
Marketing of B2C services through promotional campaigns including SMS campaign
E District services
Certificates: Attestation, Birth/Death, Identity, Dependent, Caste, Nativity/Residence/Domicile, NOC, Character, Solvency, BPL, Community, Disability, Family Status, Income.
Government Dues and Recovery: Issue of notices, Track default loan processes, Maintain record of payments, Updation of Treasury receipts.
Revenue Court Cases: Application of Revenue Court Cases, Issue of notices, Adjournment of cases, Tracking status of execution of order, stay and final order of cases.
RTI and Grievance Services
E District services
Pension: Processing and sanction of pensions, financial assistance for old age, widow, physically handicapped, deserted wife pension, farmer social security scheme, destitute children, marriage assistance scheme, scholarship
Public Distribution System: Ration Card- issue of new ration card, issue of duplicate/replacement ration card, addition of name, deletion of name, change of address.
Transport Services: Licenses, Tax Payments
Passport
Commercial Taxes: New Registration, Tax Payments, Renewal of licenses
E District services
Local Self Government Institutions Services: Registration, Tracking and Information Application, Bill-payments, Collection of property tax, Building plans.
Utility Services: Payment of Telephone/mobile bills, Booking of air-tickets, Money exchange/transfer, Renewal of insurance policies, Forms for various public services.
For more details
Log on to
www.itmission.kerala.gov.in
Thank you