kauai member guide - kaiser permanente · after-hours nurse advice line if you have medical...
TRANSCRIPT
![Page 2: Kauai Member Guide - Kaiser Permanente · After-Hours Nurse Advice Line If you have medical concerns when your clinic is closed, we have registered nurses available by phone to provide](https://reader031.vdocuments.mx/reader031/viewer/2022011823/5edae3f509ac2c67fa6879cc/html5/thumbnails/2.jpg)
Kukui Grove Health Center4366 Kukui Grove Street, #101
Our new 4,189-square-foot Lihue Clinic will offer:
• Adult and keiki care
• Pharmacy
• Laboratory
Opening February 2016
MEET OUR PROVIDERS:
Bridget M. Collins, MD(effective mid-March 2016)Family MedicineMedical School: Texas Tech University Health Sciences Center School of Medicine, Lubbock, 1996.Certification: Board certified in Family Medicine.
Kapua K. Medeiros, MDFamily MedicineMedical School: University of Hawaii, John A. Burns School of Medicine, Honolulu, 2010.Certification: Board certified in Family Medicine.
KAISER PERMANENTE LIHUE CLINIC
![Page 3: Kauai Member Guide - Kaiser Permanente · After-Hours Nurse Advice Line If you have medical concerns when your clinic is closed, we have registered nurses available by phone to provide](https://reader031.vdocuments.mx/reader031/viewer/2022011823/5edae3f509ac2c67fa6879cc/html5/thumbnails/3.jpg)
Frequently asked questions about Kaiser Permanente on Kauai . . . . . . . . . . . . . . . . . . 4
Providers by location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Lihue Clinic . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Affiliated providers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Pharmacy services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Important contact information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Table of Contents
3Visit us at kp.org
![Page 4: Kauai Member Guide - Kaiser Permanente · After-Hours Nurse Advice Line If you have medical concerns when your clinic is closed, we have registered nurses available by phone to provide](https://reader031.vdocuments.mx/reader031/viewer/2022011823/5edae3f509ac2c67fa6879cc/html5/thumbnails/4.jpg)
Q: Can I select my own doctor?
A: Absolutely. You may select a Kaiser Permanente doctor at our brand-new Lihue Clinic or from our network of affiliated primary care physicians. When you select a physician at our Lihue Clinic, you’ll also enjoy the convenience of having primary care, laboratory, and pharmacy services available at the same location.
You don’t need a referral to make appointments for the following services and departments within our network of providers on Kauai:
• Alcohol and drug treatment
• Behavioral Health Services (Mental health outpatient care)
• Eye examinations for glasses and contact lenses
• Family Medicine
• Health Education
• Internal Medicine
• Obstetrics and Gynecology
• Pediatrics
• Social Work
Q: What if I need specialty care?
A: Your doctor will refer you to a specialist when it’s medically necessary. In some cases, that may mean recommending you get treated on Oahu where you’ll be cared for by a team of physicians who have access to facilities and equipment that may not be available on Kauai.
SPECIALTY SERVICES ON THE ISLAND OF OAHU
For a listing of our Kaiser Permanente specialty providers on Oahu, see Our Physicians and Locations directory or visit kp.org/searchdoctors. For more information, see our Member Handbook on kp.org/formsandpubs.
• Audiology
• Bariatric Medicine
• Cardiology Invasive/interventional procedures, Electrophysiology
• Cardiology Testing Echocardiogram, Elective treadmill, Elective device implants, EPS, Holter/event monitoring
• Cardiothoracic Surgery
• Cardiovascular Surgery
• Dermatology Surgeries, including Mohs
• Diagnostic Radiology CT scans, MRI, PET, Ultrasounds, Diagnostic mammograms, Fluoroscopy, Angiography, Interventional, Nuclear medicine, Stereotactic breast biopsy, Ultrasound level 2 for OB
• Durable Medical Equipment
• Endocrinology
• Gastroenterology Colonoscopy, EGD, Flex sigmoidoscopy, Invasive/interventional procedures
Frequently asked questions about Kaiser Permanente on KauaiWe have a lot to offer you — and we don’t want you to miss any of it. One of the best ways to get the most from your Kaiser Permanente coverage is to become familiar with your benefits and how your health plan works for you. The following information can help you on your road to better health.
Kauai Member Guide4
![Page 5: Kauai Member Guide - Kaiser Permanente · After-Hours Nurse Advice Line If you have medical concerns when your clinic is closed, we have registered nurses available by phone to provide](https://reader031.vdocuments.mx/reader031/viewer/2022011823/5edae3f509ac2c67fa6879cc/html5/thumbnails/5.jpg)
Frequently asked questions
• General Surgery Breast cancer care, Oncology, Minimally invasive/advanced laparoscopic surgery
• Hematology
• Infectious Disease
• Infusion Therapy
• Neonatology/Neonatal Intensive Care
• Nephrology
• Neurology Including EMGs
• Oncology and Chemotherapy
• Ophthalmology Surgeries, Corneal, Glaucoma, Pediatric, Plastics, Orbital, Retinal, and Uveitas
• Optometry
• Obstetrics and Gynecology Ultrasound Level 2
• Orthopedics Cancer, Complex hand, Foot/ankle, Sports, Total joint, Reconstruction (shoulder, ACL, etc.), Repair, Elective
• Otolaryngology (Ear, Nose, & Throat) Surgeries, Neurologic
• Pain Management/Integrative Medicine
• Pediatric Specialties
• Perinatology High-risk obstetrics and ultrasound
• Physiatry
• Plastic and Reconstructive Surgery
• Podiatry
• Pulmonology
• Rheumatology
• Second Opinions
• Sleep Studies
• Transplants
• Travel Medicine
• Urology Cancer care, Minimally invasive GU surgery, Pediatrics, Uro-gynecological, Advanced endoscopic stone surgery, Male infertility
• Vascular Surgery/Therapy
Q: In certain circumstances, why do I have to go to Oahu for treatment?
A: Our goal is to provide you with the highest possible quality of care at the most affordable cost to you. In some cases that may mean recommending you get treated on Oahu where you’ll be cared for by a team of physicians who have access to facilities and equipment which may not be available on Kauai.
If you have to go to Oahu for treatment, our Neighbor Island Concierge service can assist with coordinating your medical appointments. Our concierge can also offer shuttle and ground transportation information, hotel/housing recommendations, along with tips on making the most of your stay. To contact our Neighbor Island Concierge, call 808-432-UFLY (808-432-8359), Monday–Friday, 7:30 a.m.–4 p.m.
For after-hours service while on Oahu, please page a Continuing Care Coordinator through the Hospital Operator at 808-432-0000.
For assistance with your travel arrangements, contact the Travel Department at 1-800-214-6572, Monday–Friday, 8 a.m.–5 p.m.
Visit us at kp.org 5
![Page 6: Kauai Member Guide - Kaiser Permanente · After-Hours Nurse Advice Line If you have medical concerns when your clinic is closed, we have registered nurses available by phone to provide](https://reader031.vdocuments.mx/reader031/viewer/2022011823/5edae3f509ac2c67fa6879cc/html5/thumbnails/6.jpg)
Frequently asked questions
Q: If I have to go to Oahu for treatment, do I have to pay for the airfare?
A: If the most appropriate course of care requires you to travel to Oahu, we will pay for your airfare.* A Kaiser Permanente shuttle between Honolulu Airport’s Interisland Terminal and Moanalua Medical Center is available to you at no charge (cab fare and car rentals are not covered). Shuttle service is not available on weekends and holidays.
*Specialty and hospital care may be directed and/or transferred to Kaiser Permanente Moanalua Medical Center. Travel coach airfare is paid as a courtesy for qualified Hawaii members upon referral by an affiliated Kaiser Permanente doctor if treatment on Oahu is recommended. Travel restrictions exist for certain conditions.
Q: Where can I fill my prescriptions?
A: You can pick up and refill prescriptions from our Kaiser Permanente Lihue Clinic or any of our affiliated pharmacy locations (subject to our drug formulary). To locate a pharmacy near you, refer to the directory in this member guide or visit kp.org/facilities.
Save time by filling prescriptions using My Health Manager at kp.org/pharmacycenter or the Kaiser Permanente app from the App Store™ or Google Play®. Most prescriptions can be mailed to you at no extra charge. And, if you have prescription drug coverage, you can get a 90-day supply of refills for the cost of 60 days for most medications.
Q: What happens when a prescription is not on the Kaiser Permanente formulary?
A: Drugs not listed on the drug formulary are called non-formulary drugs. For non-formulary drugs, members have three options:
1. Pay full price for the drug.
2. Contact their physician for an alternative formulary drug.
3. Contact their physician for a formulary exception. If the physician determines that the non-formulary drug is medically appropriate and necessary, the physician may initiate the exception process for coverage of non-formulary drugs.
Q: What should I do in the case of an emergency?
A: We cover emergency care from Plan providers and non-Plan providers anywhere in the world. If you think you’re having an emergency, go immediately to the nearest Emergency Department. If you need an ambulance, call 911.
If admitted to a non-Kaiser Permanente facility, you or a family member must notify us within 48 hours after care begins (or as soon as reasonably possible) by calling the phone number on the back of your Kaiser Permanente ID card. This must be done, or your claim for payment may be denied. We may arrange to transfer you or your family member to a Kaiser Permanente facility as soon as it is medically appropriate.
Kauai Member Guide6
![Page 7: Kauai Member Guide - Kaiser Permanente · After-Hours Nurse Advice Line If you have medical concerns when your clinic is closed, we have registered nurses available by phone to provide](https://reader031.vdocuments.mx/reader031/viewer/2022011823/5edae3f509ac2c67fa6879cc/html5/thumbnails/7.jpg)
Q: Where can I receive emergency care on Kauai?
A: You can receive emergency care at any of the following Kauai locations: West Kauai Medical Center, Samuel Mahelona Memorial Hospital, and Wilcox Memorial Hospital.
Q: What are some of my other benefits as a Kaiser Permanente member?
A: Your benefits include a wide range of programs and support to help you stay healthy, most offered at little or no additional cost to you. With all of these convenient resources, you’re in a great position to stay in control of your well-being.
MY HEALTH MANAGER
When you receive care at our Lihue Clinic and are registered on our website or mobile app, you have access to a suite of secure online tools for managing your care — 24 hours a day. With My Health Manager, you can:
• email your doctor’s office
• view recent lab test results and immunization records
• order prescriptions
• schedule routine appointments
• use many of these same features on behalf of your child
Visit kp.org/experience to see how My Health Manager can help you.
To access secure features on kp.org or our mobile app, you’ll need to register on our website. To get started, go to kp.org/register, then sign on with your user ID and password.
HEALTHY LIFESTYLE PROGRAMS
Get a free, personalized plan to improve your health. You can get a health assessment that gives you an overview of your well-being. And then you’ll get clear steps and ongoing encouragement to help you:
• lose weight
• quit smoking
• reduce stress
• get fit
• and much more
To start making positive changes today, visit kp.org/healthylifestyles.
MEMBER DISCOUNT PROGRAMS
Take advantage of special rates on programs available to our members for:
• acupuncture
• chiropractic care
• massage therapy
• fitness club memberships
• other health products and services
Learn more at kp.org/choosehealthy.
Frequently asked questions
Visit us at kp.org 7
![Page 8: Kauai Member Guide - Kaiser Permanente · After-Hours Nurse Advice Line If you have medical concerns when your clinic is closed, we have registered nurses available by phone to provide](https://reader031.vdocuments.mx/reader031/viewer/2022011823/5edae3f509ac2c67fa6879cc/html5/thumbnails/8.jpg)
Providers By Location
ELEELE
HANALEIKILAUEA
KAPAA
LIHUE
KALAHEO
WAIMEA
KAUMUALII HWY
KU
HIO
HW
Y
KUHIO HWY
Lihue Airport
Kaiser Permanente Lihue ClinicKukui Grove Health Center4366 Kukui Grove Street, #101Lihue, HI 96766
PROVIDERS: n Bridget M. Collins, MD — FM n Kapua K. Medeiros, MD — FM
SOUTHEAST (LIHUE)
Aloha Pediatrics n Jami Knox, MD — Peds
Charlie Sonido, Inc. n Rainier Bautista, MD — FM n Judith Hernaez, MD — FM n Edward Lanson, MD — GM
Dynasty Court n Michael Braun, MD — IM n Craig Netzer, MD — FM/IM
Kauai Pediatrics n Terence Carolan, MD — Peds
Optical n Layne Hashimoto, OD n Jere Loo, OD n Stacey Morinaga, OD n Chet Myers, OD n Michael Oride, OD
Behavioral Health n Michael Foley, MSW n Dianne Gerard, PhD n Robert Horne, PhD n Gerald McKenna, MD n Jon Nakamura, MD n Stephanie Skow, MD
n Stacey Wisiorowski, MSW, LCSW
n Wilcox Memorial Hospital
SOUTH (KALAHEO & PORT ALLEN)
WKMC Kalaheo n Mary Linda Paul, MD — IM
WKMC Port Allen n Mitchell Jenkins, MD — IM n Carla Nelson, MD — Peds
Malama Na Keiki O Kauai n James Raelson, MD — Peds
SOUTHWEST (WAIMEA)
WKMC Waimea n Surachat Chatkupt, MD — Ob-Gyn
n Graham Chelius, MD — FM/Ob-Gyn
n Ralph “Tony” Dupree, MD — FM
n Bernard Riola, MD — Peds n Beverly Tumbaga, NP — FM
n West Kauai Medical Center
NORTH (KILAUEA)
North Shore Medical Center n Christopher Black, DO — FM n Thomas Capelli, MD — IM
Hale Lea Clinic n Arthur Brownstein, MD — FM n Mary Cameron, NP — FM n Steve Rogoff, MD — FM n James Winkler, PAC — FM
Behavioral Health n John Winnes, LCSW — BHS
EAST (KAPAA)
Kapaa Family Clinic n Paul Esaki, MD — FM
Optical n Glenn Belisle, OD
Behavioral Health n Fahy Bailey, PhD n Tanya Gamby, PhD
n Samuel Mahelona Memorial Hospital
Specialty providers (self-refer) Hospital and emergency servicesPrimary care providers
Kauai Member Guide8
![Page 9: Kauai Member Guide - Kaiser Permanente · After-Hours Nurse Advice Line If you have medical concerns when your clinic is closed, we have registered nurses available by phone to provide](https://reader031.vdocuments.mx/reader031/viewer/2022011823/5edae3f509ac2c67fa6879cc/html5/thumbnails/9.jpg)
Lihue Clinic
Kukui Grove Health Center4366 Kukui Grove Street, #101Lihue, HI 96766
Clinic hoursMonday–Friday, 8 a.m.–5 p.m.Closed noon–1 p.m.Closed Saturday, Sunday, and holidays
Medical and other clinical servicesFamily Medicine, Laboratory, Pharmacy
Phone numbersInformation and appointments ....808-246-5600Appointment cancellation ............808-246-560024-hour prescription refill ............. 808-643-7979
After-Hours Nurse Advice LineIf you have medical concerns when your clinic is closed, we have registered nurses available by phone to provide medical advice to you. Please have available the member identification number for yourself, or for the person needing care. Please call the after-hours advice line at 1-800-467-3011.
Weekdays, 5 p.m.–8 a.m. next dayWeekends and holidays, 24 hours
Urgent Care
If our affiliated primary care providers and clinics on Kauai are closed, there is one urgent care center on the island. Your regular office copayment will be collected at the time of service.
Kauai Medical Clinic4484 Pahee StreetLihue, HI 96766808-245-1532
Open 8 a.m.–7 p.m. daily, including weekends and most holidays, except New Year’s Day, Independence Day, Thanksgiving, and Christmas.
Physicians
Family Medicine
Bridget M. Collins, MD(effective mid-March 2016)Family MedicineMedical School: Texas Tech University Health Sciences Center School of Medicine, Lubbock, 1996.Certification: Board certified in Family Medicine.
Kapua K. Medeiros, MDFamily MedicineMedical School: University of Hawaii, John A. Burns School of Medicine, Honolulu, 2010.Certification: Board certified in Family Medicine.
Visit us at kp.org 9
![Page 10: Kauai Member Guide - Kaiser Permanente · After-Hours Nurse Advice Line If you have medical concerns when your clinic is closed, we have registered nurses available by phone to provide](https://reader031.vdocuments.mx/reader031/viewer/2022011823/5edae3f509ac2c67fa6879cc/html5/thumbnails/10.jpg)
PRIMARY CARE PROVIDERSFamily Medicine
Rainier Bautista, MDCharlie Sonido, Inc.4366 Kukui Grove St., #202Lihue, HI 96766808-246-3800
Christopher Black, DONorth Shore Medical Center2490 Oka St.Kilauea, HI 96754808-828-1418
Arthur H. Brownstein, MDHale Lea Medicine2460 Oka St., #101AKilauea, HI 96745808-828-2885
Mary L. Cameron, NP-CHale Lea Medicine2460 Oka St., #101AKilauea, HI 96754808-828-2885
Ralph “Tony” Dupree, MDWest Kauai Clinic at Waimea4643B Waimea Canyon Dr.Waimea, HI 96796808-338-8311
Paul Esaki, MD* Kapaa Family Medicine4-1461 Kuhio Hwy.Kapaa, HI 96746Languages spoken: Japanese808-822-4333
Judith Hernaez, MDCharlie Sonido, Inc.4366 Kukui Grove St., #202Lihue, HI 96766808-246-3800
R. Craig Netzer, MD* 4473 Pahee St., #OLihue, HI 96766808-246-2002
Steven M. Rogoff, MDHale Lea Medicine2460 Oka St., #101AKilauea, HI 96745Languages spoken: Spanish808-828-2885
James Winkler, PA-CHale Lea Medicine2460 Oka St., #101AKilauea, HI 96745808-828-2885
General Medicine
Edward Lanson, MDCharlie Sonido, Inc.4366 Kukui Grove St., #202Lihue, HI 96766808-246-3800
Internal Medicine
Michael Braun, MD*4473 Pahee St., #OLihue, HI 96766808-246-2002
Thomas Capelli, MDNorth Shore Medical Center2490 Oka St.Kilauea, HI 96754808-828-1418
C. Mitchell Jenkins, MDWest Kauai Clinic at Eleele4353 Waialo Rd.Eleele, HI 96705808-335-0579
Mary Linda Paul, MDWest Kauai Medical Center4489 Papalani Rd.Kalaheo, HI 96741808-332-8523
Pediatrics
Terrance Carolan, MDKauai Pediatrics2978 Halekou Rd.Lihue, HI 96766808-245-8566
Jami A. Knox, MDAloha Pediatrics, LLC.3501 Rice St., #209Lihue, HI 96766808-652-0048
Carla Nelson, MDWest Kauai Medical Center4353 Waialo Rd.Eleele, HI 96705808-335-0579
Bernard A. Riola, MDWest Kauai Clinic at Waimea4643B Waimea Canyon Dr.Waimea, HI 96796808-338-8311
Affiliated Providers
This listing shows you where our affiliated primary care physicians and providers are located. We strongly encourage you to choose a primary care physician at our Lihue Clinic or from this list who will oversee and coordinate all aspects of your medical care, including specialist visits and hospitalizations. Call the office of your choice to schedule an appointment.
* Not accepting new patients.
Kauai Member Guide10
![Page 11: Kauai Member Guide - Kaiser Permanente · After-Hours Nurse Advice Line If you have medical concerns when your clinic is closed, we have registered nurses available by phone to provide](https://reader031.vdocuments.mx/reader031/viewer/2022011823/5edae3f509ac2c67fa6879cc/html5/thumbnails/11.jpg)
SELF-REFERRAL SERVICESEmergency Services
West Kauai Medical Center4643 Waimea Canyon Dr.Waimea, HI 96796808-338-9431
Samuel Mahelona Memorial Hospital4800 Kawaihau Rd.Kapaa, HI 96746808-822-4961
Wilcox Memorial Hospital 3-3420 Kuhio Hwy.Lihue, HI 96766808-245-1100
Health Management
Rhonda Pabo, RN, FNPKauai Medical Clinic3-3420 Kuhio Hwy., #BLihue, HI 96766808-246-1380
Donald Traller, PA-CKauai Medical Clinic3-3420 Kuhio Hwy.Lihue, HI 96766808-246-1380
Obstetrics and Gynecology
Surachat Chatkupt, MDWest Kauai Clinic at Waimea4643B Waimea Canyon Dr.Waimea, HI 96796808-338-8311
Graham Chelius, MDWest Kauai Clinic at Waimea4643B Waimea Canyon Dr.Waimea, HI 96796808-338-8311
Optometry
Glenn Belisle, ODKauai Optometric Center901 Kuhio Hwy., #BKapaa, HI 96746808-822-3733
Layne Hashimoto, ODEye Care Center of Kauai4439 Pahee St.Lihue, HI 96766808-246-0051
Jere H. L. Loo, ODKukui Grove Shopping Center3-2600 Kaumualii Hwy., #C-3Lihue, HI 96766808-245-8564
Stacey Morinaga, ODEye Care Center of Kauai4439 Pahee St.Lihue, HI 96766808-246-0051
Chet A. Myers, OD2964 Ewalu St.Lihue, HI 96766808-245-2772
Michael K. H. Oride, OD3170-B Jerves St.Lihue, HI 96766808-245-8765
Mental Health Counseling
Michael E. Foley, MSW4374 Kukui Grove St., #102Lihue, HI 96766808-651-8269
Psychiatry
Gerald J. McKenna, MD4374 Kukui Grove St., #104Lihue, HI 96766808-246-0663
Jon W. Nakamura, MD4374 Kukui Grove St., #102Lihue, HI 96766808-246-6253
Stephanie Skow, MD 4334 Rice St., #204 Lihue, HI 96766 808-634-2376
Psychology
Fahy Bailey, PhD4-1435 Kuhio Hwy., #206Kapaa, HI 96746808-822-2447
Dianne Gerard, PhD4371 Puaole St., #BLihue, HI 96766808-246-4501
Robert A. Horne, PhD3501 Rice St., #214Lihue, HI 96766808-245-6116
Substance Abuse
Ke Ala Pono4374 Kukui Grove St., #104Lihue, HI 96766808-245-5659
Affiliated Providers
11Visit us at kp.org
![Page 12: Kauai Member Guide - Kaiser Permanente · After-Hours Nurse Advice Line If you have medical concerns when your clinic is closed, we have registered nurses available by phone to provide](https://reader031.vdocuments.mx/reader031/viewer/2022011823/5edae3f509ac2c67fa6879cc/html5/thumbnails/12.jpg)
Affiliated Providers
Social Worker
Michael Foley, MSW4374 Kukui Grove St., #102Lihue, HI 96766808-651-8269
Tanya Gamby, PhD4-1558 Kuhio Hwy.Kapaa, HI 96746808-821-2027
John Winnes, LCSWHale Lea Medicine2460 Oka St.Kilauea, HI 96745808-651-8269
Stacey C. Wisiorowski, LCSW2970 Kele St., #109Lihue, HI 96766808-639-9359
Women’s Health Services
Surachat Chatkupt, MDWest Kauai Clinic at Waimea4643B Waimea Canyon Dr.Lihue, HI 96796808-338-8311
Graham Chelius, MDSamuel Mahelona Memorial
HospitalSpecialty Clinic4800 Kawaihau Rd.Kapaa, HI 96746808-338-8311
Graham Chelius, MDWest Kauai Clinic at Waimea4643B Waimea Canyon Dr.Waimea, HI 96796808-338-8311
SPECIALISTS **Audiology
June U. Isono, FAAA3-3295 Kuhio Hwy., #203Lihue, HI 96766877-803-8713
Robin T. Wielins, AuD2170 Kele St., # 222 Lihue, HI 96766808-631-1457
Cardiology
John T. Funai, MDKauai Medical Clinic3-3420 Kuhio Hwy., #BLihue, HI 96766808-245-1548
Andrew So, DOKauai Medical Clinic3-3420 Kuhio Hwy., #BLihue, HI 96766808-245-1548
Dermatology
Thomas Potter, MDKauai Dermatology, LLC4366 Kukui Grove St., #201Lihue, HI 96766808-246-6904
Diagnostic Imaging Services
West Kauai Medical Center4643 Waimea Canyon Dr.Waimea, HI 96796808-338-9431
Samuel Mahelona Memorial Hospital—limited X-ray services4800 Kawaihau Rd.Kapaa, HI 96746808-822-4961
Wilcox Memorial Hospital3-3420 Kuhio Hwy.Lihue, HI 96766808-245-1033
Dialysis
Liberty Dialysis3224 Elua St.Lihue, HI 96766808-245-3770
Liberty Dialysis4643A Waimea Canyon Rd.Waimea, HI 96796808-338-1101
Durable Medical Equipment
Apria Healthcare, Inc.Kaiser Permanente DME 808-432-5692
** Authorized referral by your primary care physician is required. You may be redirected to Oahu for specialty care. Hospital affiliations listed are for hospitals relating to services provided on Kauai only.
Kauai Member Guide12
![Page 13: Kauai Member Guide - Kaiser Permanente · After-Hours Nurse Advice Line If you have medical concerns when your clinic is closed, we have registered nurses available by phone to provide](https://reader031.vdocuments.mx/reader031/viewer/2022011823/5edae3f509ac2c67fa6879cc/html5/thumbnails/13.jpg)
General Surgery
Elisabeth Biuk-Aghai, MDWest Kauai Clinic at Waimea4643B Waimea Canyon Dr.Waimea, HI 96796808-338-8311
Connie Lutkevich, MDWest Kauai Clinic at Waimea4643B Waimea Canyon Dr.Waimea, HI 96796808-338-8523
Hospice Services
Kauai Hospice4475 Pahee St.Lihue, HI 96766808-245-7277
Infectious Disease
James Yoon, DOKauai Medical Clinic3-3420 Kuhio Hwy., #BLihue, HI 96766808-245-1540
Laboratory Services
Clinical Laboratory Services of Hawaii—Dynasty Court
4473 Pahee St., #RLihue, HI 96766808-245-7775
Clinical Laboratory Services of Hawaii—Waimea
4643 Waimea Canyon Dr.Waimea, HI 96796808-338-9432
Clinical Laboratory Services of Hawaii—Wilcox Hospital
3-3420 Kuhio Hwy.Lihue, HI 96766808-245-1074
Diagnostic Laboratory Services—Kalaheo
2-2494 A Kaumualii Hwy.Kalaheo, HI 96741808-332-0283
Diagnostic Laboratory Services—Kuhio Medical Center
3-3295 Kuhio Hwy.Lihue, HI 96766808-245-7130
Nephrology
Niraj Desai, MDKidney Care of Hawaii4473 Pahee St., #LLihue, HI 96766808-632-0200
Aaron K. Nada, MD4643B Waimea Canyon Dr., #BWaimea, HI 96796808-523-0445
Neurology
Surendra Rao, MDKauai Medical Clinic3-3420 Kuhio Hwy., #BLihue, HI 96766808-246-1687
Occupational Therapy
West Kauai Medical Center4643 Waimea Canyon Dr.Waimea, HI 96796808-338-9431
Samuel Mahelona Memorial Hospital
4800 Kawaihau Rd.Kapaa, HI 96746808-822-4961
Ophthalmology
Timothy B. Crane, MDCrane Eye Care4463 Pahee St., #206Lihue, HI 96766808-246-0110
Timothy Lee, MDEye Care Center of Kauai4439 Pahee St.Lihue, HI 96766808-246-0051
Gardner C. Quarton Jr., MDKapaa Family Eye Care4520 Kukui St., #101Kapaa, HI 96746808-821-2707
Jean Shein, MDEye Care Center of Kauai4439 Pahee St.Lihue, HI 96746808-246-0051
Larry K. Sherrer, MDPacific Eye Center4418 Kukui Grove St.Lihue, HI 96766808-245-5377
Otolaryngology (Ear, Nose, & Throat)
Jay Murphy, MDKauai Medical Clinic3-3420 Kuhio Hwy., #BLihue, HI 96766808-245-1529
Harold Netzer, MDKauai Medical Clinic3-3420 Kuhio Hwy., #BLihue, HI 96766808-245-1529
Affiliated Providers
13Visit us at kp.org
![Page 14: Kauai Member Guide - Kaiser Permanente · After-Hours Nurse Advice Line If you have medical concerns when your clinic is closed, we have registered nurses available by phone to provide](https://reader031.vdocuments.mx/reader031/viewer/2022011823/5edae3f509ac2c67fa6879cc/html5/thumbnails/14.jpg)
Orthopaedics
Derek Johnson, MDKauai Medical Clinic3-3420 Kuhio Hwy. #BLihue, HI 96766808-245-1524
David Rovinsky, MDKauai Medical Clinic3-3420 Kuhio Hwy.Lihue, HI 96766808-245-1524
Alyssa Schaffer, MDKauai Medical Clinic3-3420 Kuhio Hwy.Lihue, HI 96766808-245-1524
Richele Takemoto, MDKauai Medical Clinic3-3420 Kuhio Hwy.Lihue, HI 96766808-245-1524
Physiatry
Heather A. Hopkins, MD3-3420 Kuhio Hwy., #BLihue, HI 96766808-245-1524
Physical Therapy
West Kauai Medical Center4643 Waimea Canyon Dr.Waimea, HI 96796808-338-9431
Samuel Mahelona Memorial Hospital4800 Kawaihau Rd.Kapaa, HI 96746808-822-4961
Richard Cottrell, PTCottrell Sports Physical Therapy4-1558 Kuhio Hwy., #4Kapaa, HI 96746808-823-9300
Ginger Allen, PTAction Physical Therapy4381 Kukui Grove St., #3Lihue, HI 96766808-246-0144
Cheryl Claypool, PTAloha Sports Medicine & Physical Therapy2460 Oka St., #201Kilauea, HI 96754808-828-1128
Steve Nakamura, PTAction Physical Therapy4381 Kukui Grove St., #3Lihue, HI 96766808-246-0144
Paula Rego, PTAction Physical Therapy4381 Kukui Grove St., #3Lihue, HI 96766808-246-0144
Jonathan R. Rider, PT4345 Kuke St.Kilauea, HI 96754808-826-7433
Todd Strong, PTHale Lea Medicine2460 Oka St.Kilauea, HI 96754808-828-0030
Podiatry
Tyler Chihara, DPMKauai Medical Clinic3-3420 Kuhio Hwy., #BLihue, HI 96766808-245-1524
Hospitals
West Kauai Medical Center4643 Waimea Canyon Dr.Waimea, HI 96796808-338-9431
Samuel Mahelona Memorial Hospital4800 Kawaihau Rd.Kapaa, HI 96746808-822-4961
Wilcox Memorial Hospital3-3420 Kuhio Hwy.Lihue, HI 96766808-245-1100
Affiliated Providers
Kauai Member Guide14
![Page 15: Kauai Member Guide - Kaiser Permanente · After-Hours Nurse Advice Line If you have medical concerns when your clinic is closed, we have registered nurses available by phone to provide](https://reader031.vdocuments.mx/reader031/viewer/2022011823/5edae3f509ac2c67fa6879cc/html5/thumbnails/15.jpg)
Pharmacy Services
Prescription Refill and Pharmacy Locations
If you have prescription drug coverage, you can get a 90-day supply of qualified prescription drugs covered under your drug rider for the price of a 60-day supply by using our convenient mail order service. And we pay the postage! If this is your first time using the mail order service, call the Automated Refill Center at 808-643-RxRx (808-643-7979) and press “3” to speak to one of our pharmacists. For the quickest turnaround time, subsequent refills can be ordered online at kp.org/rxrefill.
You can also pick up and refill prescriptions from any of our pharmacy locations:
Kaiser Permanente Lihue ClinicKukui Grove Health Center4366 Kukui Grove St., Suite 101Lihue, HI 96766Opening February 2016
Foodland Pharmacy — Waipouli 4-771 Kuhio Hwy. Kapaa, HI 96746 808-821-6979
Foodland Pharmacy — Princeville 5-4280 Kuhio Hwy. Princeville, HI 96722 808-826-4199
Kapaa Pharmacy4-1543 Kuhio Hwy., #GKapaa, HI 96746808-822-3600
Lifeway Pharmacy — Koloa 5330 Koloa Rd., #2 Koloa, HI 96756 808-742-7511
Lifeway Pharmacy — Lihue 3-3295 Kuhio Hwy. Lihue, HI 96766 808-245-2471
Lifeway Pharmacy — Waimea 4643-A Waimea Canyon Rd. Waimea, HI 96796 808-338-0600
Lihue Pharmacy 4491A Kolopa St. Lihue, HI 96766 808-246-9100
Longs Drugs — Eleele 4469 Waialo Rd., #C5 Eleele, HI 96705 808-335-0700
Longs Drugs — Kapaa 4-831 Kuhio Hwy., #500 Kapaa, HI 96746 808-822-4918
Longs Drugs — Lihue Kukui Grove 3-2600 Kaumualii Hwy., #2000 Lihue, HI 96766 808-245-8871
Walmart Pharmacy 3-3300 Kuhio Hwy. Lihue, HI 96766 808-246-1822
Westside Pharmacy 1-3845 Kaumualii Hwy. Hanapepe, HI 96716 808-335-5342
Visit us at kp.org 15
![Page 16: Kauai Member Guide - Kaiser Permanente · After-Hours Nurse Advice Line If you have medical concerns when your clinic is closed, we have registered nurses available by phone to provide](https://reader031.vdocuments.mx/reader031/viewer/2022011823/5edae3f509ac2c67fa6879cc/html5/thumbnails/16.jpg)
Customer Service Center1-800-966-5955711 TTY hearing/speech impairedMonday–Friday, 8 a.m.–5 p.m.Saturday, 8 a.m.–noon
Pharmacy OrdersRefill prescriptions online at kp.org/pharmacycenter Order refills by phone 24/7 at 808-643-RxRx (7979)
After-Hours Nurse Advice LineThis service is available exclusively to Kaiser Permanente members. Registered nurses can provide advice when medically appropriate or direct you to the appropriate place for care. You’ll need to provide your member identification number (shown on the front of your Kaiser Permanente ID card) or the member ID number of the person for whom you are calling.
1-800-467-3011711 TTY hearing/speech impairedWeekdays, 5 p.m.–8 a.m. next dayWeekends and holidays, 24 hours
Urgent CareIf your primary care providers and clinics are closed, there is one urgent care center on the island. Your regular office copayment will be collected at the time of service.
Kauai Medical Clinic4484 Pahee StreetLihue, HI 96766808-245-1532
Open 8 a.m.–7 p.m. daily, including weekends and most holidays, except New Year’s Day, Independence Day, Thanksgiving, and Christmas.
Information in this publication is current as of January 2016 and may be subject to change without notice. A provider’s listing in the publication does not guarantee that the provider is still in the network or accepting new members. If you would like more current information on a practitioner’s license, call either the Department of Commerce and Consumer Affairs Consumer Resource Center at 808-587-3295 or the Kaiser Permanente Customer Service Center at 1-800-966-5955.
KAH24995299MEM-1501/16
For more information