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Kaseya IT Management
Copyright ©2014 Kaseya 1
IT Management Challenges
Copyright ©2014 Kaseya 2
IT Management Challenges
3
Faster Service Delivery
HigherService Quality
GreaterIT Efficiency
REQUIREMENTS
I have too manymanagement tools.
I have too many manual tasks, too
many human errors.
I can’t see everything. I’m operating blindly.
The Kaseya Solution
Copyright ©2014 Kaseya 4
cloud infrastructure
on-premise apps
on-premise infrastructure
client devices
mobility
cloud apps
internet of things
Command Centrally
Manage Remotely
Automate Everything
Discover
Provision
Operate
Secure
Automate
Optimize
Copyright ©2014 Kaseya 5
• Want to expand reach from regional to national
• Existing system could not scale, limiting growth
• Must increase IT efficiency
• 25% growth per year without needing more staff
• Single management dashboard
• Remote, automated management saving 100s of man-hours each month
Leading service provider to over 600 financial institutions
Some of our Customers
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Enterprise Finance
Telecom MSPs
Some of our Customers
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DCAJt Warfare
AnalysisDept of Defense
US Navy
US Military
Intelligence
Defense Government
Education Healthcare
Command Centrally
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See and manage everything from a single integrated dashboard.
Ensure the availability, performance and security of your entire IT environment: on-premises, cloud and mobile.
Command Centrally
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Single dashboard across functions, analytics and reporting
Command Centrally
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See it all - IT infrastructure technologies and applications
Graphical view
Monitor
Resolve issues
Command Centrally
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Manage to service levels across cloud, on-premises, virtualized and distributed environments
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• Need SLM solution for service value pricing
• Customers want to see their own service performance/trending
• More valuable services, greater client satisfaction
• Solutions provider to hundreds of SMBs and enterprises
• Doubled Productivity Per Employee
• 24/7 continuous monitoring and proactive management
A Leading Managed Services and IT Solutions Provider
Manage Remotely
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Discover, manage, and control widely distributed environments.
Extend your reach and maximize efficiency and service level performance.
Manage Remotely
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Innovative approach to complete discovery, audit and inventory of your IT environment
Quick, accurate discovery
Desktop and systems audit
Inventory
Manage Remotely
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Comprehensive mobility management
MDM and BYOD management
Remote loss or theft handling
Geo location tracking
Audit and inventory
Manage Remotely
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Anytime, anywhere remote management
Fastest remote control in the industry
Quickly, securely and non-intrusively access and manage computers from anywhere
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• Need to ensure uptime of kiosks
• Must minimize costly, inefficient on-site visits
• Need to automate and remotely manage updates
• Achieving 99.5% availability SLA of kiosks
• Doing much less ‘hands on’ management
• Automated deployment of software upgrades/patches improving security and performance
Leading renter of DVDs through automated kiosks
Automate Everything
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Deploy software, manage patches and proactively remediate issues across your entire environment with the push of a button.
Increase productivity to do more with your existing staff.
Automate Everything
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Policy-based automation
Automate Everything
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Automate a full set of capabilities
Flexible and complete
Scheduled and executed without end-user intervention
Logged and reported on at any time
Re
po
rt
AuditAutomateRemote Access
Ticket
Deploy
Back-u
p
Secu
rityA
PI In
tegratio
n
ServiceDesk
Billin
g
Policy
InventoryDirectory Services
AssetAnalyticsMonitor
Co
nfi
gura
tio
n
Fix
Patch
Automate Everything
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Automated remediation to keep services available
Proactive, event-driven remediation
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• Must deliver consistent IT services to diverse end users
• Need strong remote management
• Improve efficiency
• Managing 45,000 systems distributed throughout the U.S.
• Automated with a single pane of glass
• Highly efficient
A leading IT services company
Kaseya IT Management Cloud
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Kaseya IT Management Cloud
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Day One Value
Tame TCO
Trust without the toil
Know your system is scalable, available, reliable and secure, with the visibility you need, without having to build and maintain it yourself.
Better Together
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Better Together
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Better Together
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Better Together
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The Kaseya Difference
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Command CENTRALLY
Manage REMOTELY
Automate EVERYTHING
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Questions and Answers
#Kaseya
About Kaseya
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Founded in 2000
Over 10,000 customers and a presence in over 20 countries
Award-winning IT systems management software offered both in the cloud and on-premises
Serving both Managed Service Providers and middle-market IT departments
Serving customers across industries including retail, manufacturing, healthcare, education, government, media, technology, finance, and more