Product Positioning – Not End-User Messaging

Intel Confidential - For Use with Customer under NDA

Providing Better Services With Intel

vPro Technology

May 2011

1

2* Other names and brands may be claimed as the property of others.    Copyright © 2010, Intel Corporation.

Overview

Why is Intel here? What is the Value Proposition for Using Intel vPro

Technologies? Real World Numbers Call To Action

3* Other names and brands may be claimed as the property of others.    Copyright © 2010, Intel Corporation.

Take-aways from This Session

What would it mean to your bottom line if you…

…reduced hardware repair times by 55%…reduced software repair times by 45%…reduced deskside visits 86%…delivered customer power savings of $150 per PC per

year

What if the above were real-world numbers?

What if you could do this with your existing PC management tools?

4* Other names and brands may be claimed as the property of others.    Copyright © 2010, Intel Corporation.

Overview

Why is Intel here? What is the Value Proposition for Using Intel vPro

Technologies? Real World Numbers Call To Action

5* Other names and brands may be claimed as the property of others.    Copyright © 2010, Intel Corporation.

What People Traditionally Think Of Intel? (Cowboy Video)

6* Other names and brands may be claimed as the property of others.    Copyright © 2010, Intel Corporation.

SMB BUSINESS VALUES

1. More effective collaboration

2. Anytime/anywhere access to data and tools

3. Faster product and service delivery

4. Extending your reach to new/more customer

5. Lower business risk6. Improved customer

experiences and relationships

7* Other names and brands may be claimed as the property of others.    Copyright © 2010, Intel Corporation.

Overview

Why is Intel here? What is the Value Proposition for Using Intel

vPro Technology? Real World Numbers Call To Action

8* Other names and brands may be claimed as the property of others.    Copyright © 2010, Intel Corporation.

What is vPro Technology?

39 Intel® vPro™ Technology is sophisticated and requires setup and activation. Availability of features and results will depend upon the setup and configuration of your hardware, software and IT environment. To learn more visit: http://www.intel.com/technology/vpro/

Processor

Chipset

Network

FirmwareBusiness Desktops and

Laptops

MSP Console with Enabled Software

Hardware-assisted Smart Security and Cost Saving Manageability

9* Other names and brands may be claimed as the property of others.    Copyright © 2010, Intel Corporation.

Intel® Core™ vPro™ Processors:Proven Technology with Increasing Support and Customers41

41 Source: Intel Corporation (as of August 2010)

Software Vendors Supporting

Intel® Core™ vPro™ Processors

10* Other names and brands may be claimed as the property of others.    Copyright © 2010, Intel Corporation.

HP PCs With IntelHP PCs With Intel®® vPro™ Technology vPro™ Technology

PCs Without Intel vPro TechnologyPCs Without Intel vPro Technology

Why Do HP Partners Care About Intel® vPro™ Technology ? Why Do HP Partners Care About Intel® vPro™ Technology ?

• PCs must be left on at night to do maintenance and services…

• Users must be interrupted in their daily work

• Tasks and remediation can be labor intensiveIt takes 2 trips to fix a PC, diagnose and then repair

Ability to access a system even if the PC is Ability to access a system even if the PC is powered down or the OS is inoperablepowered down or the OS is inoperable

• Higher Service Level Agreement“Guarantee” tasks are completed, securely, and off-hours

• At a lower service delivery cost

• More detail for HW change management

• Solve HW problems remotely. Only one trip to fix the PC

Higher SLA, Higher SLA, lower costlower cost, , better securitybetter security……

11* Other names and brands may be claimed as the property of others.    Copyright © 2010, Intel Corporation.

What Do MSPs Think Of Intel vPro Technology?

Sabio Kaseya Video

12* Other names and brands may be claimed as the property of others.    Copyright © 2010, Intel Corporation.

Margin Impact

"It's clear that for each client that has deployed Intel vPro technology-based PCs, our margins are higher," says Beckman. "We estimate that overall service profit margins at those clients average 5% higher after the implementation of vPro systems. This in turn allows us to enhance our offering to the client, with additional tools such as backup, change management, and richer monitoring“

-Tom Beckman at IT Authorities

13* Other names and brands may be claimed as the property of others.    Copyright © 2010, Intel Corporation.

Intel® Core™2 processor with

vPro™ technology

Intel® Centrino® with vPro™ technology

Intel® Core™2

processor with vPro™ technology

(2007)

Intel® Centrino® 2 with vPro™ technology

Intel® Core™2 processor with

vPro™ technology

(2008)

Intel® Core™ vPro™

processor family (2010)

Intel® Active Management Technology Version

AMT 2.0

AMT2.2

AMT 2.5

AMT 2.6

AMT3.0

AMT4.0

AMT5.0

AMT

6.0DASH

1.0DASH

1.1

Boot Control

Power State Management

HW & SW Inventory

HW Alerting

X X X X X X X X X X

Serial Over LAN, IDE Redirect X X X X X X X X X

Non Volatile Memory X X X X X X X X X

Agent Presence X X X X X X X X

System Defense Filters X X X X X X X X

ME Wake on LAN X X X X X X X

Cisco SDN* X X X X X

Remote Configuration X X X X X X

Access Monitor Operation X X X

Wireless Management in Sleep States2

X n/a laptops

Microsoft NAP* X X X

Fast Call for Help, Remote Scheduled Maintenance, and Remote Alerts from outside

corporate firewall2

X

(w/o RPAT)Wired LAN

Wired and Wireless LAN

Enhanced system defense filters X X X

IPv6 support X

HW-based, out-of-band KVM(keyboard, video, mouse)

X TBD

14* Other names and brands may be claimed as the property of others.    Copyright © 2010, Intel Corporation.

KVM Remote ControlVirtual desk-side visits with Intel® vPro™ Technology1

Video displayed at console

Console keyboard & mouse remotely controls client

•Allows MSP to “get behind the user’s keyboard” without leaving their chair

•Resolve issues that would otherwise – even with software KVM - require a on-site visit

•Saves time and money with faster issue resolution

•Allows MSP to “get behind the user’s keyboard” without leaving their chair

•Resolve issues that would otherwise – even with software KVM - require a on-site visit

•Saves time and money with faster issue resolution

Usages and BenefitsUsages and Benefits

Remote Management Console(inside SB or from a managed service provider)

Small business user PC(based on vPro Technology)

Blue screenOS unresponsiveWake from S3Booting

Demo: Hardware-base KVM

Updated list of PCs with Intel vPro technology at:https://msp.intel.com/find-a-vpro-system

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Quantified Real-World BenefitsSaving Time and Money with Intel vPro manageability

Significant reductions in service delivery cost Substantial customer power cost savings

“Managed services margins can be approximately double that of a break-fix business, if you do it correctly. You have to drive the right efficiencies. vPro allows our people to be more productive.”

Joseph Axne, President IT Guru

* For MSPs with management consoles supporting SOL/IDEr

Value Result

Time to repair hardware issues

Decreased 33%-92%

Time to repair software issues*

Decreased 50%-83%

PC downtime Decreased 25%-94%

Time to 95% patch saturation

Decreased 67%-99%

Power cost savings per PC over 3 year

Saved $150-$630 per PC

“Without tools like vPro, we would be a one-to-one business—one technician to one problem. With vPro, we can drive a one-to-many process that lowers our costs and allows us to serve the customer better by getting to their problem faster.”

Dan Tomaszewski, President Green Light Business Technology

18* Other names and brands may be claimed as the property of others.    Copyright © 2010, Intel Corporation.

Call To Action

Start activating (i.e. “Turning On”) your vPro desktop & notebooks via your Kaseya Console

Source Intel vPro technology-based HP PCs vPro models listed at

https://msp.intel.com/find-a-vpro-system#desktop

Activate the Intel vPro technology-based PCs

Utilize customized instructions for your hardware & software

19* Other names and brands may be claimed as the property of others.    Copyright © 2010, Intel Corporation.

Thank You!