jw marriott miami turnberry resort & spa · 2019-09-20 · 2020-2025. big opportunities....

January 19-22, 2020JW Marriott Miami Turnberry Resort & Spa

2020-2025Big Opportunities


The next five years are teeming with opportunities for providers who are prepared to seize them. Our 2020 program is focused on the abundant

opportunities emerging: thriving segments, fertile partnerships, and fast-growing innovators/disruptors. I think this is our best program to date!

– David Ellis, Managing Director, Home Care 100

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Education

Networking

Recreation

Spouse Program

BreakBreak

Break

SUNDAY,JANUARY19 WEDNESDAY,JANUARY22MONDAY,JANUARY20 TUESDAY,JANUARY21

11:30 am – 5:00 pmRecreation

Executive Golf Outing

Everglades Airboat Tour

Little Havana Walking Food Tour

Wynwood Walls Walking Art & Food Tour

Biscayne Bay Yacht Cruise

2:15 – 5:30 pmRecreation

Kayaking

âme Spa

Home Care 100 Iron Chef

Tidal Cove Waterpark

Golf Clinic

Sip & Salsa

8:00 – 9:30 am

SpouseBreakfast

8:00 – 9:30 am

SpouseBreakfast

9:30 – 10:30 am

SpouseBook Club

8:00 – 9:30 am

SpouseBreakfast

10:00 am – 3:30 pm

Spouse South Beach

Art Deco & Food Walking

Tour

12:00 – 1:00 pm

SpouseLunch

6:00 – 7:30 pmMix & Mingle

Reception

6:30 – 9:00 pmReception & Dinner

11:30 am – 12:30 pmLunch

12:30 – 2:00 pmSpeed Meetings

6:30 – 9:30 pmHavana Nights

11:00 – 11:40 am Lunch

7:00 – 8:00 amBreakfast



Schedule At A Glance

Break

Break

8:00 – 9:00 amGeneral Session


9:10 – 10:50 am Innovators

& Disruptors

8:45 – 9:45 amGeneral Session9:00 – 10:00 am

General Session


8:00 – 8:45 amKeynote

1:00 – 1:50 pmGeneral Session

10:15 – 11:00 amConcurrent Sessions

2:15 – 4:50 pm Afternoon Sessions

11:40 am – 12:50 pmHome Care 100

Staffing Workshop

GENERAL SESS ION

8:00 – 9:00 am

PDGM in Action! Early Results, Long-Term OutlookHome Care 100 will be the industry’s first opportunity to assess the real-time impact of a 30-day episode of care and the elimination of therapy volume. Four executives will share their initial results under the new groupings model, and interpret how this new reality will affect providers in 2020 and beyond in care delivery, staffing, acuity levels, managed care relations, and M&A.

GENERAL SESS ION

9:00 – 10:00 am

Home Care 100 Special Report: Making Managed Care a Great PayerToday, MA plans are, mostly, poor payers to home health. By 2025, it will in fact become a great payer for leading-edge home care and hospice players. This session is a road map for how to transform MA payers from poor to great, drawing on research interviews now being conducted with 20+ MA plans and providers who have successfully negotiated profitable, risk-based contracts.

Additional Presenters To Be Announced

DavidEllisPresident & FounderLincoln Healthcare Leadership

TimAsheModerator PresidentFazzi

KirkAllenPresidentHumana at Home

ScottHermanCEOElara Caring

MikeJohnsonPractice PresidentBAYADA Home Health Care

AprilAnthonyCEOEncompass Health – Home Health & Hospice

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Monday, January 20

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Monday, January 20

GENERAL SESS ION

10:30 – 11:30 am

Transformative Physician-Home Care OpportunitiesWith CMS’ exciting new Primary Care First and Direct Contracting initiatives, forward-thinking physician groups will soon begin taking responsibility for sizable populations directly from Medicare – wow! We believe home care is uniquely well positioned to partner with physician groups to serve their chronic patient populations. Executives will explore the tremendous opportunity this presents to home care providers – upside, contracting, and operational ramifications.

12:30 – 2:00 pm

Speed MeetingsThese fast-paced meetings conveniently connect providers with innovative solution partners. You will gain fresh insights, learn about different solutions, and perhaps find a new business partner.

TomKoutsoumpasInterim President & CEOCapital Caring

TriciaNguyen,MDEVP & CMOLHC Group

NickLoporcaroCEOLandmark Health

DonCraneModerator President & CEOAmerica’s Physician Groups

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AFTERNOONSESS IONS

2:15 – 3:00 pm

MA Benefit Expansion: Forecasting the FutureCMS will soon give a full green light for MA plans to cover non-medical, in-home care. How widespread will the uptake be among MA plans? What might partnerships between MA plans and home care providers look like – rate, risk payments, volume, type of clients? And what are the ramifications of working with MA plans for mostly private pay home care providers?

2:15 – 3:00 pm

Hospice Carve-In: What’s the Upside?CMS’ MA hospice carve-in initiative is planned to begin in 2021. While in aggregate this is likely to trim hospice industry payments, for leading hospice providers it spells opportunity, and that’s what this session will focus on. How much risk and decision-making will managed care want to offload? What could contract payments look like – rate, duration, and acuity adjustments? How can one partner deeply with managed care? Ramifications for size and scope of hospice providers?

ChuckLeePresident & CEOCornerstone Health Services

DesVaradyModerator CEOCorridor

CorinaTracyCOO & EVPCompassus

BrandonStockVP Innovation & StrategyVITAS Healthcare

DaveDavisVP of Clinical OperationsAccentCare

JeffWibergCEOFamily Resource Home Care

MaxineHochhauserPresident-Home & Community Based ServicesLHC Group

BillSimione,IIIModerator Managing PrincipalSimione Healthcare Consultants

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Monday, January 20

AFTERNOONSESS IONS CONT INUED

3:10 – 3:55 pm

Cracking the Code on Palliative CareWith a new Medicare alternative payment model and new Medicare Advantage benefits, there is growing opportunity for providers to deliver advanced chronic illness care outside of the hospice benefit. Three organizations will discuss their home-based palliative care models, how they are partnering with payers, and how their model increases hospice length of stay – collectively defining some contours for a new palliative reimbursement model upstream of hospice care.

3:10 – 3:55 pm

Chronic Care Management, 2020-2025David Ellis reports back to Home Care 100 on his compelling findings from the chronic care management (CCM) space. The CCM field is rapidly growing, now with dozens of specialty players, some very profitable, and still essentially zero home care players. How will this space likely develop over the next five years? Can home care/hospice compete in it? If so, how to get started?

JohnThomaCEOTransitions LifeCare

StephaniePatel,MDVP & CMOCare Dimensions

MichaelFratkin,MDPresident & CEOResolutionCare

JenCrossModerator Education Programs ManagerLincoln Healthcare Leadership


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4:05 – 4:50 pm

Hospital-at-Home: Emerging ModelsHospital-at-home is an expanding trend, fueled by acute care’s increasing need for cost control as well as patient preference for care at home. This discussion will describe the financials and clinical operations of some successful models, as well as highlight the business opportunity for ambitious home care providers.

4:05 – 4:50 pm

The Opportunity in Advance Care PlanningIn the shift to value based purchasing, payers are more fully embracing advance care planning (ACP) as a way to decrease costs and unnecessary end of life services that do not improve clinical outcomes. Providers have a growing opportunity to align with payers by developing comprehensive ACP programs that save costs, are evidence based, and still align with patients’ preferences.

ErinDenholmCEOTrinity Health at Home

JonKaplanModerator Venture PartnerFrist Cressey Ventures

ElizaShulman,DOMedical DirectorAtrius Health Center for Healthcare InnovationAtrius Health

MaryKofstadPresidentSignature Healthcare at Home

AnnaGoslineSenior Director of Health Policy & Strategic InitiativesBlue Cross and Blue Shield of MA

ChrisHendricksonModerator Managing DirectorZiegler

SonnieLinebargerCOOBristol Hospice

BarbaraKnottRegional Director Continuing Care ServicesUNC Health Care

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KEYNOTE

8:00 – 8:45 am

The Culture of ‘Flow’ – How Good Values Beget Good Business

Michael Crooke is a world-renowned business innovator whose tenure includes Patagonia, Revolution Living, Pearl Izumi, KeVita and Avamere Health Services. A practitioner of “Flow” management principles popularized by Hungarian psychologist

Mihaly Csikszentmihalyi, Michael charted the turnaround of Patagonia in the early 2000s in part through the

practice of Organizational Flow – the principle that values are at the core of good business, and that full alignment with them creates optimal working productivity. Leaders who nurture ‘Flow’ within their organizations reap real and lasting benefits of strong staff morale, personal growth, and a healthy

bottom line.

About Michael Crooke, PhD

Dr. Michael Crooke is a Professor of Business Strategy at the Lundquist College of Business at University of Oregon and counsels high-growth businesses on strategic issues, in particular, developing consumers emotional connections to brands.

Previously, Dr. Crooke was CEO of VC firm Revolution Living; an early investor and member of the executive board of KeVita; President and CEO of Patagonia; and served as a Navy SEAL.

Tuesday, January 21

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GENERAL SESS ION

8:45 – 9:45 am

Embracing Risk, 2020-2025Status quo reimbursement (whether FFS or Medicare Advantage) is not sustainable. We believe home health providers have no choice but to lean aggressively into risk – turn reliable performance and strong outcomes into upside opportunities with payers. But risk is easier said than done. Veteran industry executives will share their forays in risk-based payment models. What do payers value most from home care? How can providers demonstrate and monetize that value? Which risk models represent the greatest opportunity for home care providers…CMS Programs (PACE, iSNP, BPCI, Primary Care First) or custom managed care contracting?

–PresidentHarryTruman

Progress occurs when courageous, skillful leaders seize the

things for the better.

opportunity to change

CoryRutledgeModerator Principal – Senior Living LeaderCLA

MoniqueReeseSVP Home & Community CareHighmark Health

DanielSavittCFOVisiting Nurse Service of New York

LukeJamesChief Strategy OfficerEncompass Health – Home Health & Hospice

BruceGreensteinEVP, Chief Strategy & Innovation OfficerLHC Group

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Tuesday, January 21

CONCURR E N T S E S S I O N S

10:15 – 10:35 am

Nascentia Health: Developing a Medicare Advantage PlanOne NY based home health agency is taking risk to a new level by becoming an independent Medicare Advantage insurer through the creation of a Special Needs Plan – Dual Eligible (D-SNPs) and Institutional (iSNPs). Nascentia will discuss what it takes to own risk and address the importance of clinical integration, care-management, provider networking, data and culture in an MA environment.

10:15 – 10:35 am

OnPointe Health: Hedging Against MLROnPointe Health, a skilled provider in the Southwest, is contracting for medically complex home patients in Phoenix with a guarantee of sub-88% Medical Loss Ratio (MLR) to its MA partner, with 3% total MLR at risk. OnPointe will outline the keys to delivering on its guarantee, including: Immediate Intervention (for high-cost patients); real-time data systems; and tight collaboration with the local physician network.

10:40 – 11:00 am

VNSNY: Diving into Full RiskVisiting Nurse Service of New York (VNSNY) is expanding its risk strategy beyond the home health episode by managing both post-acute and longitudinal care for high-risk patients. VNSNY will outline how it is working with health plans to identify polychronic patients and manage total cost of care through upside and downside risk arrangements.

10:40 – 11:00 am

Premier – At Risk for Total Cost of CarePremier Home Health Care Services, a Northeast MidAtlantic provider, has been embracing risk since 2012 for 10,000 lives within Medicaid Managed Care and Dual Eligible plans. Premier will describe how they have been able to create a positive economic return and improved health outcomes while assuming 20% risk for total cost of care as a delegated utilization review agent and partner for care management services.

MaryKateRolfPresident & CEONascentia Health

EricTannerCEOOnPointe Health

DanielSavittCFOVisiting Nurse Service of New York

GregoryTurchanPresident & COOPremier Home Health Care Services

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HOME CA R E 1 0 0 S TA F F I N G WORKS HOP

11:40 am – 12:50 pm

Innovations in Recruitment, Retention & CultureCurrent staffing headwinds are formidable, including a full-employment economy, nursing aide shortages and minimum-wage increases. In this two-part session, we’ll begin by presenting the most inventive staffing initiatives that we’ve identified – spanning recruitment, retention and culture – across all sectors in healthcare. Then we will conduct a live workshop soliciting best current staffing practices among home care and hospice providers, voting on and sharing these ideas with the audience.

G EN E R A L S E S S I O N

1:00 – 1:50 pm

Emerging Ambient Sensor TechnologyA new generation of ambient, non-contact sensors is arriving in healthcare with the potential to transform the way providers, caregivers and families monitor home-bound patients. Home Care 100 will share half a dozen of these new technologies (including radar, thermography, radio waves, inner ear biometrics, facial recognition, and RFID), and the new clinical data that can be captured. Two companies will then showcase their state of the art technology and the potential ROI.

JohnRobertsonFounderHomeEXCEPT

StevenLeBoeufCo-founder & PresidentValencell

TimCraigVP EducationLincoln Healthcare Leadership

TimCraigVP EducationLincoln Healthcare Leadership

JenCrossEducation Programs ManagerLincoln Healthcare Leadership


GENERAL SESS ION

8:00 – 9:00 am

New Service Line Frontiers in Home CareWhat service lines are most promising for home care to move into next? Four executives from expanding organizations will describe where they see the greatest opportunities, including pediatrics, behavioral health, Intellectual or Developmental Disabilities (IDD), wound care, in-home therapy, and pre-hospice palliative care. We’ll explore the financial upsides and operational challenges in each service line.

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MikeDordickModerator PresidentMcBee Associates

AdamBlumenthalManaging PartnerBlue Wolf Capital Partners

DonnaHeatherlyPractice President HabilitationBAYADA Home Health Care

SusanSenderChief Clinical OfficerBrightSpring Health Services

NancyLefebreChief Clinical OfficerSaint Elizabeth Health Care

Wednesday, January 22

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I NNOVATORS & D I SRUPTORS

9:10 – 9:30 am

Social Health Bridge: Tackling Social Determinants of HealthCentene has developed a brand new model to address the social determinants of health. Social Health Bridge™ acts as a financial and interventional layer between the health sector and the social sector. Leveraging evidence based practices, it enables value based payments for the social determinants of health.

9:30 – 9:50 am

Narus Health: Contracting with Employers for End-of-Life CareNashville based Narus Health is revolutionizing the way care is delivered to medically complex and end-of-life employees/family members through direct contracting with their employer.

9:50 – 10:10 am

Senior Helpers: Launching Dementia Day CentersPersonal care provider Senior Helpers, in partnership with Glenner Alzheimer’s Family Centers, is creating a network of franchised “Town Square” adult day centers specializing in dementia care, using the concept of reminiscence therapy. Adult day care is a growth opportunity for personal care to either own/develop or provide staff into.

MichaelMonsonSVP Medicaid & Complex Care & CEO Social Health BridgeCentene Corporation

JimMeadows,MDChief Medical OfficerNarus Health

PeterRossCEO & Co-FounderSenior Helpers

Wednesday, January 22

I NNOVATORS & D I SRUPTORS CONT INUED

10:10 – 10:30 am

Silvernest: The Home Sharing Economy & Home CareA way to both generate income for the homeowner and provide affordable housing to the renter, Denver-based start-up Silvernest will describe their home-sharing model and outline the opportunity for home care organizations to benefit from it.

10:30 – 10:50 am

DispatchHealth: Driving Advanced Care into the HomeDenver-based mobile healthcare provider DispatchHealth is building out its continuum of care capabilities by launching a program to provide both hospital-level and SNF-level care in the home. DispatchHealth will outline how it has created a scalable model through working with payers and health systems to deliver complex care in the home.

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WendiBurkhardtCEOSilvernest

PatrickKneeland,MDVP for Medical AffairsDispatchHealth

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Attendance Information

Please note: Home Care 100 is exclusively for registered executives and spouses/significant others. Other relatives or friends are not permitted to participate in any Home Care 100 sessions or functions.

BY DECEMBER 6 AFTER DECEMBER 6

Provider Attendee $2,200 $2,500

Association $1,600 $1,700

Spouse/Significant Other $600 $600

Private Equity $3,500 $3,500

AttendanceQualificationsHome Care 100 is exclusively for CEOs, Presidents, CFOs and COOs from leading home care and hospice organizations. The number of executives per company permitted to attend is as shown:

ReserveYourHotelRoomThe Home Care 100 preferred rate is $339 per night and expires on Sunday, December 8, 2019 (or while room availability exists). Call the JW Marriott Miami Turnberry Resort & Spa at (855) 999-0493 and reference “Home Care 100.”

JW Marriott Miami Turnberry Resort & Spa 19999 W Country Club Drive Aventura, FL 33180 jwturnberry.com

AirportsnFort Lauderdale-Hollywood International

Airport (FLL): 25 minute drive, 12 miles

nMiami International Airport (MIA): 40 minute drive, 20 miles

ComplimentaryCarServiceHome Care 100 has arranged complimentary transportation to and from Fort Lauderdale-Hollywood International Airport (FLL) on these dates:

Arrivals: Saturday, January 18 – Sunday, January 19

Departures: Wednesday, January 22

ConferenceAttireExecutives:

nEducation: Business casual

nSunday/Monday Night: Resort casual

nTuesday Night: Cocktail attire (men a jacket, women dressy attire)

nRecreation: Resort casual

Spouses: Resort casual, except for Tuesday night’s cocktail attire

Revenue CEO/Pres. CFO/COO SVPs Select VPs

$30–60M

$60–120M

$120–250M

$250–500M

$500M+

1

2

3

4

5

SIZE OF PROVIDER

MAXIMUM # OFATTENDEES/CO.MANAGEMENT LEVEL INVITED

Secure Your Place at homecare100.comor call Miriam Adams at (203) 644-1734

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Sit back and relax aboard the Venetian Lady luxury yacht. You’ll cruise by “Millionaire’s Row” and learn about the city’s stunning architecture from a historian.

12:15 – 4:30 pmBiscayneBayYachtCruise

Walk and eat your way through Wynwood Art District, Miami’s cutting-edge neighborhood known for its vibrant street art and delicious cuisine.

12:00 – 4:30 pmWynwoodWallsWalkingArt&FoodTour

The Miller Course’s rolling fairways offer picturesque views while requiring solid drives and pinpoint irons. Just don’t be distracted by the flamingos! For Executives Only

11:30 am – 5:00 pmExecutiveGolfOuting

Stroll through culturally rich Little Havana like a local, learn the art of cigar rolling, enjoy a variety of Cuban cuisine and witness the fierce domino competitions at Makimo Gomez Park.

12:00 – 4:30 pmLittleHavanaWalkingFoodTour

Venture into the Everglades on an airboat and see one of the most unique ecosystems in the world. You’ll even get to pet a baby alligator!

11:45 am – 4:15 pmEvergladesAirboatTour

SundayRecreation

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Tuesday

Enjoy either a 50-minute Swedish massage or deep cleansing facial at the JW Turnberry world-class spa.

2:15 – 5:30 pmâmeSpa

Experts will break down the iconic dance of salsa into easy-to-learn steps. You will be on the dance floor with a mojito in no time!

2:45 – 4:30 pmSip&Salsa

Your guided tour takes you from the tranquil mangrove forests of Oleta River State Park to the turquoise waters of Biscayne Bay.

2:15 – 5:00 pmKayaking

Just a few steps away from the resort is a waterpark with something for everyone – lazy river tubing, thrilling raft rides, and relaxing private cabanas.

2:30 – 5:00 pmTidalCoveWaterpark

Bring your A-game and put your cooking skills to the test in this group competition.

2:30 – 4:30 pmHomeCare100IronChef

Polish your driving, chipping, and putting techniques with hands-on help from local golf pros.

2:30 – 5:00 pmGolfClinic

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Spouses OnlyExecutives & SpousesSpouse Program

Sunday 11:45 am – 4:30 pmRecreation See page 18 for details

n Everglades Airboat Tourn Little Havana Walking

Food Tour n Wynwood Walls Walking

Art & Food Tour n Biscayne Bay Yacht Cruise

6:00 – 7:30 pmMix & Mingle Reception

Monday 8:00 – 9:30 amBreakfast

10:00 am – 3:30 pmSouth Beach Art Deco & Food Walking Tour South Beach is the beating heart of Miami. You’ll enjoy the best of Miami’s culturally diverse cuisine while learning about the district’s inspiring – and infamous – history and architecture.

6:30 – 9:00 pmReception & Dinner

Tuesday 8:00 – 9:30 amBreakfast

9:30 – 10:30 amBook Club Join us to discuss “Stranger in the Woods” by Michael Finkel.

12:00 – 1:00 pmLunch

2:15 – 5:30 pmRecreation See page 19 for details

n Kayaking n âme Span Home Care 100 Iron Chef n Tidal Cove Waterparkn Golf Clinicn Sip & Salsa

6:30 – 9:30 pmHavana Nights

Wednesday8:00 – 9:30 amBreakfast

Monday

Sunday Tuesday

Wednesday

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Home Care 100 is sponsored by a select group of leading product/service companies who are committed to helping you lead meaningful change in your organization.

P R E M I E R

Enterprise Software

Enterprise Software

Distribution

Thank You to Our Partners

EMR/EHR

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Thank You to Our PartnersL E A D E R S H I P

Enterprise Software

Enterprise Software

EMR/EHR

Pharmacy Consulting

Enterprise SoftwareEnterprise Software

DME/HME Management Solutions

Enterprise Software

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E X E C U T I V E

Accreditation

Consulting

Pharmacy

Search/Staffing

Consulting

Document Management

Coding/Compliance/OASISPharmacy

Mobile Solutions

Workforce Management Software

Consulting

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C O N T R I B U T O R

Law Firm

Telecom

Consulting – Financial Advisory & Valuation

Consulting

Data Analytics

DME

Pharmacy

Medical Supply Distribution

HR Services – Technology

Pharmacy

Distribution Care Transitions Software

Finance – Commercial Bank

Chronic Care Management

DME

HOME CARE & HOSPICE

Thank You to Our Partners

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CRM Services/Software & Data Analytics Coding/Compliance/OASIS

Mobile Solutions

Pharmacy

Data Analytics

®™

P A R T I C I P A N T

Alliant Insurance Services, Inc.Insurance

CipherHealthPatient Engagement/Experience

Community Health Accreditation Partner (CHAP)Accreditation

GoodworksOperations Support

Harris WilliamsFinance – Investment Bank

Home Health Solutions, LLCConsulting

HHAeXchangePayor Management Solutions

The Joint CommissionAccreditation

Maxwell Healthcare AssociatesConsulting

myCNAjobsRecruitment

ReliasEducation

BKD, LLPAdvisory, Tax & Audit

EnquireCRM Services/Software

Health Recovery Solutions (HRS)Telehealth

Houlihan LokeyFinance – Investment Bank

MedBridgeEducation

Robinson & Cole LLPLaw Firm

Vivify HealthTelehealth

Workforce Management Software

Finance – Investment BankDocument Imaging & Image Distribution

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Advisory BoardThank You to Our Home Care 100 2020 Advisory Board

DirkAllisonPresident & CEOAddus Home Care

KentAndersonPresident & CEOOhio’s Hospice

BrandonBallewCEOAccord Services & Allegiant Home Care

SamiraBeckwithPresident & CEOHope Healthcare

JessieBrumbachGlobal Brand OfficerHome Instead Senior Care

RobertCaioneCEOPersonal-Touch Home Care

RayDarcey ScottDeckerPresidentHomecare Homebase

MarkiFlanneryPresident & CEO Visiting Nurse Service of New York

ScottHermanCEOElara Caring

BrianPetranickCEORight at Home

SusanPonder-StanselPresident & CEO Community Hospice & Palliative Care

CoryRutledgePrincipal – Senior Living LeaderCLA

ArthurSchwabePresident & CEO Premier Home Health Care Services

JenniferSheetsCEOInterim HealthCare

GregSheff,MDEVP & CMO AccentCare

LukeJamesChief Strategy OfficerEncompass Health – Home Health & Hospice

BarbaraKnottRegional Director Continuing Care Services UNC Health Care

StephenLeedyNational Medical Director Compassionate Care Hospice

DeborahHaywoodVP of Sales & Strategic Business DevelopmentMcKesson

JohnOlajidePresident & CEOAxxess

CarlaDavisCEOHeart of Hospice

TimAshePresidentFazzi

ChrisTaylorVP of Sales KanTime

NickWestfallCEOVITAS Healthcare

–TrishaCrissman,COO,CHIHealthatHome

There is no greater venue than Home Care 100 where industry leaders desirous of deep connection and thought-provoking dialogue can

for the important work of leading their organization to the next level.

engage their minds,enliven their spirits

and re-energize


Home Care 100 | c/o Lincoln Healthcare Leadership | 3530 Post Rd., Suite 201, Southport, CT 06890

homecare100.com

LIMITEDSPACE

REMAINS

Exclusively for Senior Leadership in

Home Care & Hospice

jw marriott miami turnberry resort & spa · 2019-09-20 · 2020-2025. big opportunities....

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