just do it - nienke bloem, thought leader customer centricity and sven van egmond, strategy...

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Page 1: Just do it - Nienke Bloem, Thought Leader Customer Centricity and Sven van Egmond, Strategy Director, Synpact
Page 2: Just do it - Nienke Bloem, Thought Leader Customer Centricity and Sven van Egmond, Strategy Director, Synpact

START THE DAY

Page 3: Just do it - Nienke Bloem, Thought Leader Customer Centricity and Sven van Egmond, Strategy Director, Synpact

E-MAIL?

Page 4: Just do it - Nienke Bloem, Thought Leader Customer Centricity and Sven van Egmond, Strategy Director, Synpact

E-MAIL FACTS

BRON: TIJDWINST.COM

Page 5: Just do it - Nienke Bloem, Thought Leader Customer Centricity and Sven van Egmond, Strategy Director, Synpact

“TACKLE THE HARDEST PROBLEM ON YOUR PLATE”

Eat the frog

- Mark Twain

Page 6: Just do it - Nienke Bloem, Thought Leader Customer Centricity and Sven van Egmond, Strategy Director, Synpact

“VISUALIZE HOW YOU WILL MAKE YOUR DAY”- Tony Robbins

Visualize Todo

Page 7: Just do it - Nienke Bloem, Thought Leader Customer Centricity and Sven van Egmond, Strategy Director, Synpact

“I DO IT JUST TO CLEAR MY HEAD AND RELIEVE ME OF STRESS”- Barak Obama

Work out

Page 8: Just do it - Nienke Bloem, Thought Leader Customer Centricity and Sven van Egmond, Strategy Director, Synpact

“CUSTOMER SERVICE”- Craig Newmark

Talk to customers

Page 9: Just do it - Nienke Bloem, Thought Leader Customer Centricity and Sven van Egmond, Strategy Director, Synpact

“….., WOULD I WANT TO DO WHAT I AM ABOUT TO DO TODAY?”

- Steve Jobs

Ask myself

Page 10: Just do it - Nienke Bloem, Thought Leader Customer Centricity and Sven van Egmond, Strategy Director, Synpact
Page 11: Just do it - Nienke Bloem, Thought Leader Customer Centricity and Sven van Egmond, Strategy Director, Synpact
Page 12: Just do it - Nienke Bloem, Thought Leader Customer Centricity and Sven van Egmond, Strategy Director, Synpact
Page 13: Just do it - Nienke Bloem, Thought Leader Customer Centricity and Sven van Egmond, Strategy Director, Synpact

LOS ELKE WEEK EEN KLANTPROBLEEM OP!

Page 14: Just do it - Nienke Bloem, Thought Leader Customer Centricity and Sven van Egmond, Strategy Director, Synpact
Page 15: Just do it - Nienke Bloem, Thought Leader Customer Centricity and Sven van Egmond, Strategy Director, Synpact
Page 16: Just do it - Nienke Bloem, Thought Leader Customer Centricity and Sven van Egmond, Strategy Director, Synpact
Page 17: Just do it - Nienke Bloem, Thought Leader Customer Centricity and Sven van Egmond, Strategy Director, Synpact
Page 18: Just do it - Nienke Bloem, Thought Leader Customer Centricity and Sven van Egmond, Strategy Director, Synpact

SAAI? DRINK 100 KOPPEN KOFFIE

Page 19: Just do it - Nienke Bloem, Thought Leader Customer Centricity and Sven van Egmond, Strategy Director, Synpact

“EVENTUALLY YOU WILL…”

Page 20: Just do it - Nienke Bloem, Thought Leader Customer Centricity and Sven van Egmond, Strategy Director, Synpact
Page 21: Just do it - Nienke Bloem, Thought Leader Customer Centricity and Sven van Egmond, Strategy Director, Synpact
Page 22: Just do it - Nienke Bloem, Thought Leader Customer Centricity and Sven van Egmond, Strategy Director, Synpact

ZORG VOOR JOUW PIENTERE POOKJE!

Page 23: Just do it - Nienke Bloem, Thought Leader Customer Centricity and Sven van Egmond, Strategy Director, Synpact
Page 24: Just do it - Nienke Bloem, Thought Leader Customer Centricity and Sven van Egmond, Strategy Director, Synpact
Page 25: Just do it - Nienke Bloem, Thought Leader Customer Centricity and Sven van Egmond, Strategy Director, Synpact
Page 26: Just do it - Nienke Bloem, Thought Leader Customer Centricity and Sven van Egmond, Strategy Director, Synpact
Page 27: Just do it - Nienke Bloem, Thought Leader Customer Centricity and Sven van Egmond, Strategy Director, Synpact

HUMAN-DIGITAL 1,5 MILJOEN CHATS 10.000 PER DAG

Page 28: Just do it - Nienke Bloem, Thought Leader Customer Centricity and Sven van Egmond, Strategy Director, Synpact
Page 29: Just do it - Nienke Bloem, Thought Leader Customer Centricity and Sven van Egmond, Strategy Director, Synpact
Page 30: Just do it - Nienke Bloem, Thought Leader Customer Centricity and Sven van Egmond, Strategy Director, Synpact
Page 31: Just do it - Nienke Bloem, Thought Leader Customer Centricity and Sven van Egmond, Strategy Director, Synpact

VERGADER DE HELFT

Page 32: Just do it - Nienke Bloem, Thought Leader Customer Centricity and Sven van Egmond, Strategy Director, Synpact

“EVENTUALLY YOU WILL…”

Page 33: Just do it - Nienke Bloem, Thought Leader Customer Centricity and Sven van Egmond, Strategy Director, Synpact
Page 34: Just do it - Nienke Bloem, Thought Leader Customer Centricity and Sven van Egmond, Strategy Director, Synpact

“THANK YOU!”