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Junior Desktop Administrator

We are looking for a motivated and reliable employee who actively supports us as Junior Desktop Administrator (40h) in Vienna-Schwechat. Duties and Responsibilities:

Responsible for the ongoing maintenance and future planning needs of the company’s

desktop environment

Monitor the performance of the company’s desktop infrastructure and make suggestions

for improving efficiency.

Evaluate applications and software patches for desktop applications to see if they will

solve desktop issues

End-User/Client facing configuration of Office 365

Image PC's and MAC's.

Working Knowledge of Active Directory.

End-User/Client facing configuration of Office 365

Support Triage steps to determine User, PC, Network, or Application problems

Monitor, update, and manage a ticket queue with the goal of resolving issues within

agreed SLA’s

Network Printer installation / troubleshooting

Comfortable supporting mobile hardware (iPad, iPhone, Android)

Management and tracking of inventory through the full Asset Management Life Cycle

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Minimum requirements:

2+ years hand on desktop support experience in a busy IT environment

Experience in remote PC fault diagnosis/troubleshooting

Strong troubleshooting skills with PC hardware

Knowledge of Active Directory, Microsoft Exchange, Windows 7/10, Office 2003-2013,

o365, Citrix, Terminal Server, Backups, Printing, Symantec Antivirus, DDPE, VPN

Excellent communication and documentation skills are essential

Good team player

Applicants with very good knowledge of spoken and written German are preferred

Nationality: EU / non EU (Visa and holding a permanent work permit)

You can expect an interesting and challenging field of activity in a young and dynamic team. Minimum annual gross salary is EUR 26.724,18. Depending on qualifications and work experience, overpayment is possible. Please send an informative application via e-mail to: andreas.fritthum@laudamotion.com HR Department Laudamotion GmbH