June 2007

INSIDEManaged Care Updates 2 Bariatric Surgery Update 5

Health Care Debit Cards 3 Workshop Schedule 5

Fairness In Contracting 3 New Account Groups 6

Rx Drug Formulary Update 4 Our IVR Recognizes Your NPI 6

NPI: Electronic Remittance Info 4 We’re Here to Serve You 6-7

Visit our Web site at www.bcbsil.com/providerA Division of Health Care Service Corporation, a Mutual Legal Reserve Company,

an Independent Licensee of the Blue Cross and Blue Shield Association

If you have already shared your NPI with BCBSIL,

please be aware that we have extended our dual-

identifier acceptance phase beyond the May 23, 2007,

compliance date to allow you to further test and prepare

for an NPI-only environment. During this extended

dual-identifier acceptance phase, it is very important

to submit all paper and electronic claims with your

new NPI and your BCBSIL provider number. Do not

submit claims using only your NPI until you receive

notification from BCBSIL.

Electronic Submitters:

When transmitting your claims to BCBSIL

electronically, please continue to include your NPI

and your legacy or BCBSIL provider number. It is

imperative that you contact your software vendor

billing service, and/or clearinghouse to ensure that

they have your NPI and are equipped for dual-

identifier submission on claims.

Paper Submitters:

Providers must submit claims using only the revised

version of the CMS-1500 Health Insurance Claim

Form (version 08/05). Providers utilizing the

CMS-1500 claim form must bill with either:

• BCBSIL provider number and NPI; or

• BCBSIL provider number only.

Note: The old version of the CMS-1500 (version

12/90) is no longer being accepted.

Remember: Sharing NPIs with other providers and health

plans is required. As outlined in current regulation,

providers must share their NPI with any entity that

may need it for billing purposes—including those

who need it for designation of ordering or referring

physician. Have you shared your NPI with BCBSIL?

Visit our Web site to learn more about NPI today!

How do I know BCBSIL has received my NPI?

BCBSIL sends confirmation postcards on a

bi-monthly basis to providers once we have validated

and loaded your NPI information into our system.

Please allow three to four weeks for receipt of your

confirmation postcard.

NPI transition is underway How to Avoid Out-of-Area Claim Issues

At BCBSIL, we strive to process your claimsquickly and accurately. In an effort to ensurethat your claims for BlueCard (out-of-area)members are processed in a timely manner,please follow these steps:

1. Submit all Blue claims to BCBSIL electronically, or via paper on the revisedCMS-1500 (08/05) claim form to:

Blue Cross and Blue Shield of Illinois

P.O. Box 805107

Chicago, IL. 60680-4112

2. Include the member’s complete identification number, including the three-character alpha prefix, when you submit the claim. Submit only claims with valid alpha prefixes. Claims withincorrect or missing alpha prefixes and/ormember identification numbers cannot befiled correctly.

3. In cases where there is more than onepayer and a Blue Cross and/or Blue ShieldPlan is a primary payer, submit Other PartyLiability (OPL) information with the BlueCross and/or Blue Shield claim. Uponreceipt, we will electronically route theclaim to the member’s Blue Plan. Themember’s Plan then processes the claimand approves payment. BCBSIL will reimburse you for services.

Continued on page 2

Visit our Web site at www.bcbsil.com/provider 2

4. Do not send duplicate claims. Sendinganother claim, or having your billingagency resubmit claims automatically,actually slows down the claims payment process.

5. You can now check claim status one of 3 ways:

• Access NDAS Online • Submit an electronic HIPAA 276

transaction (claim status request) to us• Call our Interactive Voice Response

System (IVR) at (800) 972-8088,

Monday through Friday, 6 a.m. - 11:30p.m. (CST) and on Saturday, 6 a.m. - 3 p.m. (CST)

If you do encounter an issue with a claim,we are here to help you, answer your questions and resolve your concerns asquickly as possible. Customer Advocatesare available through our ProviderTelecommunications Center (PTC) at(800) 972-8088, Monday through Friday,7:30 a.m. until 5:30 p.m. (CST).

Visit Us OnlineStay connected with BCBSIL on the Web

How to Avoid Out-of-Area Claim Issuescontinued from page 1

HMO and BlueChoice Updated Policies and Procedures on Web

On a monthly basis, we post updated policies and procedures on our Web site under“Updates.” Go to www.bcbsil.com/provider to view the updated policies.

HMO and BlueChoice Appointment/Reappointment Report on Web

On a monthly basis, we post a report of the Appointed and Reappointed providers onour Web site. To access this report, go to www.bcbsil.com/provider. Select“Appointed/Reappointed PCPs/PSPs” under the Credentialing/Contracting section. The data provided is cumulative and is updated by the third Wednesday of each month.

BlueChoice Updated Depart List

A listing of all specialists no longer participating in the network for the BlueChoiceproduct can be found at www.bcbsil.com/provider/securedpage.htm. Note: You can findparticipating specialists for the BlueChoice product on our Provider Finder® at www.bcbsil.com.

Managed Care Web Updates

Visit Us Online at www.bcbsil.com/provider toaccess updated information on:

Electronic Commerce • EDI Transactions• EDI Format Specs• EFT/ERA• Clearinghouse Enrollment• Nebo/NDAS Online • RealMed• HIPAA

Credentialing/Contracting• Receive Credentialing Updates • Update your demographic information • Request a Contract Application

Provider Library• BlueCard Program• Blue Review archives• Forms• BlueChoice and HMO Resources• Medical Policies• Refund/Payment Recovery Program• Provider manuals/reference guides• PTC Phone Navigation Guides

UM/QI/Medical Management• QI Order Forms• Quality Improvement Programs • HEDIS Reports • BlueChoice Tiering • Clinical Quality Indicators

Provider Tools• Radiology Quality Initiative (RQI) Program• Obesity Management Tool Kit • Hospital Comparison Tool • BlueStar Hospital Report

Pharmacy Management • Drug Formulary Changes • Rx Benefit Management

Workshop Schedule • Online registration for free workshops

What's New • Find out about new initiatives

All of this information is just a “click” away. Weencourage you to visit our Web site to becomefamiliar with the information available and accessthe web-based applications you need to better service our members and your patients. If you havesuggestions on how we can further improve theProvider Web site, or just want to share your feedback, please email us at bluereview@bcbsil.com.

In an effort to comply with Fairness InContracting Legislation and keep our contractingproviders informed, BCBSIL has designated acolumn in the Blue Review to notify you of anychanges to the physician fee schedules. Be sure toreview this area each month.

The following codes were updated:

Code: G0121 – Effective April 11, 2007

Codes: 90655, 90656, 90657 and 90658 –Effective May 1, 2007

Code Ranges: J0128 - J9600, Q0163 - Q9964,P9041 - P9048, S0012 - S0183 – Effective June1, 2007 (Please note that not all codes in theseranges will be updated.)

Correction: Codes 99143, 99144 and 99145were updated on March 8, 2007, not codes99243, 99245 and 99245.

Providers can request fees by downloading theFee Schedule Request Form atwww.bcbsil.com/provider/forms.htm.

3 June 2007

Fairness In Contracting

Health Care Debit Cards

Some Blue Cross and Blue Shield members have a health care debit card, with value-addedfeatures to assist you with collecting member cost sharing amounts. The card allows members to pay for out-of-pocket costs using funds from their spending accounts.

BCBSIL Members in BlueEdge PPO

Stand-alone health care debit cards are issued to membersin certain employer groups who have our BlueEdgeConsumer Driven Health Plan (CDHP) product.Copayments and other out-of-pocket expenses can bededucted from a member’s Health Savings Account(HSA), Health Care Account (HCA) or FlexibleSpending Account (FSA).

BCBS Out-of-Area Members (BlueCard)

Members with health care debit cards belonging toother Blue Cross and Blue Shield plans may have adebit card with the nationally recognized Blue Crossand/or Blue Shield logos, along with a major debit cardlogo such as MasterCard® or Visa®. Out-of-pocket costsmay be covered by funds from the member’s HRA, FSA or HSA.

It’s easy to use—simply swipe the card like an ordinary debit card

The cards include a magnetic strip so providers can swipe the card at the point of service to collect the copayment and other out-of-pocket expenses through any debit card swipeterminal. The funds will be deducted automatically from the member’s spending account.

Helpful tips to remember

1. Ask members for their current member ID card and regularly obtain new photocopies(front and back) of the member ID card. Having the current card will enable you to submit claims with the appropriate member information (including alpha prefix) andavoid unnecessary claims payment delays.

2. Check eligibility and benefits electronically by using NDAS Online for BCBSIL andBCBS out-of-area members. You can also call our Provider Telecommunications Center (PTC) at (800) 972-8088 for BCBSIL members, or (800) 676-BLUE (2583) forout-of-area members. Make sure to provide alpha prefixes.

3. If the member presents a debit card (stand-alone or combined), be sure to verify thecopayment amounts before processing payment. Select “debit” when running the cardthrough for payment. No PIN is required for use. You will not incur a fee when swiping ahealth care debit card.

4. Please do not use the card to process full payment up front. If you have any questionsabout claims payment, please contact the BCBSIL Provider Telecommunications Center(PTC) at (800) 972-8088. For questions about debit card processing instructions or payment issues, please contact the debit card administrator’s toll-free number on the backof the card.

For more information on the products and services offered to our members, visit our Website at www.bcbsil.com.

New or revised Medical Policies will be postedin the “Pending Policies” section of the MedicalPolicy site on the BCBSIL Web site. The newor revised policies will be available on the firstday of each month. The specific effective orimplementation date will be noted for each policy that is posted.

To review these policies, visit our Web site atwww.bcbsil.com/provider and select “MedicalPolicies.” After reading the Medical PoliciesDisclaimer, click on “I Agree.” The policies thatare awaiting implementation can be found inthe “Pending Policies” section of the MedicalPolicy site.

Medical PolicyDisclosure Statement

In the April Blue Review under the article entitled Proper Speech Therapy Billing – New,we printed an incorrect CPT code for the "treatment of speech, language, voice, communication, and/or auditory processing disorder; group 2 or more individuals.” Code92508 was incorrectly published as 925078. We regret this error.

Correction - Speech Therapy Billing

Your NPI is currently being sent in the 835 transaction when submitted to us in the837P/837I, via DDE for Professional claims or received on the paper claim forms.

Note: For each NPI, there will be one payment/remit/check created. There will also be onepayment/remit/check created when the claim was submitted using the legacy number. As aresult, there can be multiple payments in the 835 and PCS/EPS.

NPI via Institutional DDE went into production effective May 8, 2007.

Institutional/Professional Segment Identifiers:

GS02 usually identifies if the data contained in the 835 transaction is for an Institutional or Professional Provider. If the file contains both professional and institutional remitsbetween one ISA and IEA, there will only be one GS segment, based on the first provider number identified in the file, and it will be as follows:

GS*HP*HCSCBD or GS*HP*HCSCBS

HCSCBD = Blue Cross FileHCSCBS = Blue Shield File

Prescription Drug Formulary Update

As a result of recent decisions made by ourPharmacy and Therapeutics committee, somechanges will occur to the Blue Cross and BlueShield of Illinois (BCBSIL) Formulary effectiveJuly 1, 2007.

Proventil HFA will be removed from the formulary effective July 1, 2007. Proventil HFAis an inhaler used in the treatment of asthma.The following chart lists formulary alternativesfor the medication.

New Generics Available

for Norvasc and Ambien

Two highly utilized medications have recentlyhad generic alternatives approved. Norvasc, amedication used to treat high blood pressure,and Ambien, a medication used to treat insomnia, both have FDA approved genericalternatives that are now available.

Lipitor Scheduled

for Removal from Formulary

The Pharmacy and Therapeutics committee hasmade the decision to remove Lipitor from the formulary effective October 1, 2007. Lipitor is ahighly utilized medication for the treatment ofhigh cholesterol. There are now three genericalternatives in the cholesterol drug class: lovastatin, pravastatin, and simvastatin. In aneffort to help control medication costs in the cholesterol class, while promoting safe and effective therapy, the decision was made to removeLipitor from the formulary. More informationabout the management of the cholesterol class will be available in further editions.

Visit our Web site at www.bcbsil.com/provider 4

Non-Formulary Brand

(Tier 3 copay)

Proventil HFA (albuterol)

Generic Alternative

(Tier 1 copay)

No generics available

Formulary Brand Alternative

(Tier 2 copay)

ProAir HFA, Xopenex HFA

N a t i o n a l P r o v i d e r I d e n t i f i e r ( N P I )

Electronic Remittance Information

Payee Identification Loop – 1000B (page 72 of IG) – BCBS Legacy # only

1A = Blue Cross #1B= Blue Shield #

N1*PE*ANY HOSPITAL*FI*TAX ID #~N3*ANY STREET ADDRESS~N4*CITY*ST*ZIP~REF*1A*BLUE CROSS #~

N1*PE*ANY PROFESSIONAL PROVIDER*FI*TAX ID #~N3*ANY STREET ADDRESS~N4*CITY*ST*ZIP~REF*1B*BLUE SHIELD #~

Payee Identification Loop - dual usage of the NPI and BCBS legacy number

N1*PE*HOSPITAL/PROFESSIONAL PROV NAME*XX*10 digit NPI #~N3*ANY STREET ADDRESS~N4*CITY*ST*ZIP~REF*1B or 1A*BS # or BC #~REF*TJ*TAX ID #~NOTE: REF*1A or 1B (BCBS Provider #) cannot be the same as the 10 digit NPI #

Payee Identification Loop with NPI Number only (as of May 23, 2007).

N1*PE*ANY HOSPITAL or PROFESSIONAL PROVIDER*XX*10 digit NPI #~N3*ANY STREET ADDRESS~N4*CITY*ST*ZIP~REF*TJ*TAX ID #~

Blue Distinction Centers for Bariatric Surgery

5 June 2007

What’s New at Blue & BlueCard?

June 12, 2007Blessing Hospital, Quincy, IL

What’s New at Blue

June 27, 2007Trinity Medical Center, Rock Island, IL

Magellan Behavioral Health Focus Workshop

July 10, 2007 St. John's Hospital, Springfield, IL

Magellan Behavioral Health Focus Workshop

July 11, 2007 In-House – BCBSIL, Chicago, IL

BCBSIL Refresher Workshop

July 16, 2007 LaRabida Hospital, Chicago, IL

BCBSIL Refresher Workshop

July 30, 2007St. Elizabeth’s Hospital, Belleville, IL

Summer HMO Forum

August 8, 2007In-House - BCBSIL, Chicago, IL

BCBSIL Refresher Workshop

August 29, 2007Southern Illinois Healthcare Carbondale, IL

Make sure to go online atwww.bcbsil.com/provider/training.htm to view theschedule and register for our workshops offeredat a site near you.

Save the Date...

2007 Workshop Schedule

The Provider Affairs Education is offering aMagellan Behavioral Health

Focus Workshop

The Provider Affairs Education Team is offering

Billing Service Workshops

The Provider Affairs Education Team ispleased to present Magellan Behavioral Healthin a focused workshop for participatingproviders. There will be workshops held onJuly 10, 2007, at St. John's Hospital, 800 E.Carpenter Street in Springfield, Illinois andJuly 11, 2007 at BCBSIL, 300 E. RandolphStreet, Chicago, Illinois. This workshop willfeature important information on: BCBSILProducts that interface with MagellanBehavioral Health, Provider Issues, SeriousMental Illness, Web site enhancements andQ&A. You can register on-line atwww.bcbsil.com/provider/training.htm. You may call (312) 653-4019 for additional information.

As previously mentioned in our April Blue Review, the Designated Centers for BariatricSurgery, a Blue Cross and Blue Shield of Illinois program is being discontinued and replacedby the Blue Distinction Centers for Bariatric SurgerySM , a national program conducted inconnection with the Blue Cross and Blue Shield Association.

Like its predecessor, the Blue Distinction Centers for Bariatric Surgery program identifies thehospitals with the most successful results in bariatric surgery. BCBSIL provides a list of thesehospitals to assist our members with making a selection.

Below is an updated list of the 2007 Blue Distinction Centers for Bariatric Surgery in Illinois.

Note: Member participation is voluntary. To determine eligibility and benefits, members andproviders are encouraged to contact our BCBSIL customer service departments.

More information about the Blue Distinction Centers for Bariatric Surgery can be found at:www.bcbs.com/innovations/bluedistinction/centers/.

Illinois Blue Distinction Centers for Location PPO POS HMO

Bariatric Surgery

Alexian Brothers Medical Center Elk Grove Village • • •

Evanston Northwestern Healthcare Evanston • • •

Northwestern Memorial Hospital Chicago •

Silver Cross Hospital Joliet • • •

University of Chicago Medical Center Chicago • • •

University of Illinois Medical Center Chicago • • •

The Provider Affairs Education Team is excited to announce we are offering customizedon-site workshops for Billing Services. We will accommodate your needs with a workshopthat will maximize office efficiencies and increase your satisfaction with BCBSIL.

Do you have staff members in your office who are overwhelmed and trying to stay aheadof the curve? Do you want to know more about the topics listed below?

CMS-1500 (08/05) Revisions National Provider Identifier (NPI)BCBSIL Products BlueCard (Out-of-Area)Clear Claim Connection Interactive Voice Response (IVR)eSolutions: NDAS Online, Electronic Claim Submission, Electronic Claim Reports

Please send an email to paet@bcbsil.com with a contact name and your topics of interest.If there are other topics you would like to learn more about, please include those in youremail. We look forward to hearing from you.

Remember, our goal at BCBSIL is to do our best to serve you better.

— update

Visit our Web site at www.bcbsil.com/provider 6

New Account Groups Senior Provider Network Consultants...Professional Provider Assignments by County and Zip Code

Group Name: Johnson Controls

Group Number: 097470

Alpha Prefix: FJC

Product Type: PPO(Portable)

Effective Date: June 1, 2007

BC BS

Group Name: Pendum, Inc.

Group Number: 021500-021502

Alpha Prefix: PXD

Product Type: PPO(Portable)

Effective Date: June 1, 2007

BC BS

Our Interactive Voice Response (IVR)recognizes your NPI

Our Interactive Voice Response (IVR) systemwas introduced in May to provide you withconvenient, self-service access to eligibilityand benefits verification, claims status infor-mation, and other general inquiries.

When contacting our ProviderTelecommunications Center, you now havethree options for identification via the IVRsystem:

1.) If you have obtained your NPI and sharedit with us, you can speak your NPI numberwhen prompted by the IVR.

2.) You may speak your BCBSIL provider number.

3.) Providers who do not have an NPI or BCBSILprovider number can speak their tax ID number to obtain limited information.

You may access the IVR by calling (800) 972-8088.

Our Senior Provider Network Consultants serve as the liaison between BCBSIL and ourcontracting provider community, developing and maintaining cooperative working relationships with professional providers in their assigned regions.

Network Consultants are assigned to providers throughout the State of Illinois and northwest Indiana, and are available to meet with you on a routine basis to educate yourstaff on BCBSIL procedures, ensure provider contract compliance and help resolve anyoperational issues. This dedicated staff has a thorough knowledge of the BlueChoice POSand PPO products, and will keep you abreast of our health care initiatives.

To find out the name of your Network Consultant, refer to the State of Illinois county mapon the facing page. Note: Due to the number of providers in Cook County (Code 16),provider assignments are broken down by suburban city and Chicago zip codes, as indicated.

Cook County Breakdown

Auggie McAdoo:

City(s): Bridgeview, Hickory Hills, Hodgkins, Justice, Lyons, Summit, Tinley, Orland, Palos Hills, Palos Park, Bedford Park, Burbank, Forest View, Stickney, Chicago Ridge,Evergreen Park, Hometown, Merrionette Park, Oak Lawn, Oak Forest, Palos Heights,Worth and NW Indiana.Chicago Zip Code(s): 60642, 60643, 60652, 60655, 60658.

Derrick Champion:

City(s): Bartlett, East Dundee, Elgin, Streamwood, River Grove, Berwyn , Cicero, BedfordPark, Oak Park, Bellwood, Berkeley, Broadview, Brookfield, Forest Park, Maywood, MelrosePark, Stone Park, Westchester, River Forest and North Riverside Chicago Zip Code(s): 60619, 60620, 60621, 60623, 60624, 60629, 60632, 60636, 60637,60638, 60644, 60649, 60650.

Gina Plescia:

City(s): Des Plaines, Park Ridge, Niles, Deerfield, Glenview, Northbrook, Northfield,Barrington, Northlake, Inverness, Palatine, Rolling Meadows, Hoffman Estates, Roselle,Schaumburg, Arlington Heights, Buffalo Grove, Mount Prospect, Prospect Heights and Wheeling.Chicago Zip Code(s): 60630, 60631, 60634, 60635, 60639, 60641, 60646, 60648, 60651, 60656.

Katie Gordon:

City(s): Rosemont, Kenilworth, Glencoe, Wilmette, Winnetka, Lincolnwood, MortonGrove, Skokie, Elk Grove, Hanover Park, Bensenville, Elmwood Park, Franklin Park,Schiller Park, Harwood Heights and Norridge.Chicago Zip Code(s): 60601, 60602, 60603, 60604, 60605, 60606, 60607, 60608, 60609,60610, 60611, 60612, 60613, 60614, 60615, 60616, 60618, 60622, 60625, 60626, 60640,60645, 60647, 60653, 60657, 60659, 60660.

Michelle Brownfield-Nance:

City(s): Indian Head Park, Brookfield, Burr Ridge, Countryside, Hinsdale, La Grange,McCook, Oak Brook, Crete, Ford Heights, Glenwood, Homewood, Lynwood, Sauk village,Chicago Heights, Steger, Country Club Hills, Crestwood, Hazel Crest, Markham,Midlothian, Posen, Robbins, Blue Island, Calumet Park, Riverdale, Flossmoor, Matteson,Olympia Fields, Park Forest, Richton Park, University Park, Burnham, Dixmoor, Dolton,Hazel Crest, Harvey, Lansing, Phoenix, South Holland, Thornton and Alsip.Chicago Zip Code(s): 60617, 60619, 60627, 60628, 60633.

Code County 1 Adams 2 Alexander 3 Bond 4 Boone 5 Brown 6 Bureau 7 Calhoun 8 Carroll 9 Cass 10 Champaign 11 Christian 12 Clark 13 Clay 14 Clinton 15 Coles 16 Cook 17 Crawford 18 Cumberland 19 DeKalb 20 Dewitt 21 Douglas 22 DuPage 23 Edgar 24 Edwards 25 Effingham 26 Fayette 27 Ford 28 Franklin 29 Fulton 30 Gallatin 31 Greene 32 Grundy 33 Hamilton 34 Hancock 35 Hardin 36 Henderson 37 Henry 38 Iroquois 39 Jackson 40 Jasper 41 Jefferson 42 Jersey 43 JoDaviess

Code County 44 Johnson 45 Kane 46 Kankakee 47 Kendall 48 Knox 50 LaSalle 49 Lake 51 Lawrence 52 Lee 53 Livingston 54 Logan 58 Macon 59 Macoupin 60 Madison 61 Marion 62 Marshall 63 Mason 64 Massac 55 McDonough 56 McHenry 57 McLean 65 Menard 66 Mercer 67 Monroe 68 Montgomery 69 Morgan 70 Moultrie 71 Ogle 72 Peoria 73 Perry 74 Piatt 75 Pike 76 Pope 77 Pulaski 78 Putnam 79 Randolph 80 Richland 81 Rock Island 83 Saline 84 Sangamon 85 Schuyler 86 Scott 87 Shelby 82 St Clair 88 Stark 89 Stephenson 90 Tazewell 91 Union 92 Vermilion 93 Wabash 94 Warren 95 Washington 96 Wayne 97 White 98 Whiteside 99 Will 100 Williamson 101 Winnebago 102 Woodfordgina_plescia@bcbsil.com

gordonk@bcbsil.com

augustine_mcadoo@bcbsil.com

derrick_champion@bcbsil.com

sorensenl@bcbsil.com

michelle_brownfield-nance@bcbsil.com

williamsa4@bcbsil.com

7 June 2007

We’re here to serve you!

PRSRT STDU.S. POSTAGE

PAIDPERMIT NO. 581

CHICAGO, IL

00014

Your views are important to us, and we would like to know if our newlyredesigned Blue Review meets your needs.

• How useful is the information?

• Is this publication easier to read?

• Are there topics you want us to include in future issues?

If you have suggestions on how we can further improve the Blue Review, or just want to share your feedback, please email us at bluereview@bcbsil.com.

Remember, the Blue Review is your newsletter, designed to serve you as acontracting provider. You are an integral part of BCBSIL’s success as a leaderin the health care industry, and we highly value your opinion.

Blue Review is a monthly newsletter

published for Institutional and Professional

Providers contracting with Blue Cross and

Blue Shield of Illinois. We encourage you to

share the content of this newsletter with

your staff. The Blue Review is located on

our Web site at www.bcbsil.com/provider.

The editors and staff of the Blue Reviewwelcome letters to the editor. Address

letters to:

Blue ReviewBlue Cross and Blue Shield of Illinois

300 E. Randolph Street – 25th Floor

Chicago, IL 60601-5099

Email: bluereview@bcbsil.com

(312) 653-4019, or fax (312) 938-8021

Web site: www.bcbsil.com/provider.

Publisher: Phil Lumpkin, VP, Provider Affairs

Editor: Carol Pjosek, Director

Managing Editor: Jeanne Trumbo, Sr. Manager

Editorial Staff: Margaret O’Toole,

Marsha Tallerico and Allene Walker.

Visit our Web site at www.bcbsil.com/provider

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