june 13, 2014 whats happening at bhs with webfocus
TRANSCRIPT
April 11, 2023
What’s Happening at BHS with WebFOCUS
April 11, 2023
About Butler Health System
April 11, 2023
About Butler Health System
• 294 Bed Community Hospital• 25 Outpatient Sites• Multiple PCP and Specialty Practices• Meditech Magic Electronic Medical Record• Allscripts and Centricity EMR solutions• One full time DBA/DWA• One limited time analyst
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BHS and WebFOCUS• Purchased WebFOCUS July 2011• Installed Test August 2011• Installed Production September 2011• Installed PMF February 2012• Today 9 Domains and numerous reports and
reporting objects deployed to production• Over 20 users already trained and actively
using InfoAssist
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BHS and WebFOCUS• WebFOCUS Components
– Portal– InfoAssist– Mobile Favorites– Performance Management Framework– Developer Studio– Report Caster
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WebFOCUS Dashboard
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Helpdesk Management
• BHS has been through several Helpdesk vendors, and staff have a fragmented knowledge of the various tools
• The current tool does not provide easy reporting for users or management
• Users need to be logged in to see their tickets• Licensing is per concurrent user so some users
hoard a license to see their information
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Helpdesk Management
• Turned a poorly setup helpdesk system into a dynamic system capable of allowing managers and employees to extract trusted statistics
• Supported Helpdesk LEAN initiative by providing timely analysis
• Augmented license shortage by allowing users to have a portal based dashboard listing ticket assignments
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Helpdesk Management
• Primary techonologies used– Portal– Standard Reports– Active Reports– Developer Studio– InfoAssist– ReportCaster
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Helpdesk Management
An example of a nightly ReportCaster report inside Developer Studio
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Helpdesk Management
A Reporting Object inside InfoAssist
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Infection Control
• Hospitals are under a state mandate to report infection statistics
• The current reporting methodology is designed for a non-electronic facility
• The current methodology expects a daily survey of all patient beds
• Impractical for a larger facility with electronic documentation
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Infection Control
• Created a datamart that captures every patient with a specific device insertion
• Crossed this data by day and hour• Allowed the Infection Control team to find the
highest and lowest utilization by hour of the day across multiple years
• Used this data to then choose the best hour of the day, and run daily reports for regulators
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Infection Control
CENSORED
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ED Throughput
• Goal: reduce length of stay for Emergency Department patients
• Measured from arrival to triage, arrival to doctor, arrival to depart, and from decision to admit till depart times
• Needed an at a glace way to provide status to teams and a way to get more detailed information for further analysis
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ED Throughput
• Choose a multi option approach• Step 1 – Stored Procedures with Managed
Reporting• Step 2 – Active Reports• Step 3 - InfoAssist
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ED Throughput – Step 1
• Created a data collection tool for the project team in Developer Studio
• This provides a simple analysis of their progress at a glance
• Months are clickable with simple drill downs to detailed reports
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ED Throughput – Step 1
A Clinical Quality Data Collection Report
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ED Throughput – Step 2
• Provided a quick Active Report to the team leads to help analyze patterns and find bad data
• Active Reports allowed for users to export the filtered data quickly into Excel where they were more comfortable working initially
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ED Throughput – Step 2
An example of an Active Report in use by the project team
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ED Throughput – Step 3• Provided a simple Patient Visit Summary
Reporting Object to the team lead and power user
• She was able to, with minimal training, begin to generate her own reports and deliver them to the nursing directors
• This had a huge impact on Information Systems by reducing DBA time needed for the project
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Meaningful Use
• Hospitals are now being asked to participate in programs to prove they are making use of Electronic Medical Record Technologies
• Butler is building a Performance Management Framework dashboard to help Eligible Providers track their compliance
• Currently in progress
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Meaningful Use
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Next Steps
• Fine tune PMF/Meaningful Use project• Create a structured weekly financial report for
department heads• Continue deploying additional reports and
objects to support clinical quality initiatives• Train up even more users on InfoAssist• Begin to deploy more applications over Mobile
Favorites to iPad and Android tablets
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Questions
• Questions?• Contact Information:
– [email protected]– www.butlerhealthsystem.org
• Thank You!
April 11, 2023
Thank You From Butler Health System