Julie Smith Resume v2

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<ol><li> 1. Julie Smith 1612 Elm Drive Troy, MI 48098 - Julie.smith926@gmail.com - 248-767-1057 ______________________________________________________________________________________________________ Executive Summary As a Director of Sales / B2B District Manager for 15+ years, I have received extensive sales, human resources and leadership training from some of the best fortune 100 companies - Coca-Cola , Marshall Fields and Staples Business Advantage. Core Competencies Leading diverse, high performing teams who have consistently exceeded revenue goals Developed training tailored to employees individual strengths and opportunities, coaching them to increase their sales and improve their customer service performance Created a customer relationship management system which enabled sales teams to strategically manage their sales funnels and exceed their goals Implemented lead generation initiatives that contributed to closing over 525 new accounts Involved in over 500 sales presentations and the negotiations of 50 contracts Proficient in Word, Excel, Outlook. PowerPoint and Salesforce CRM ______________________________________________________________________________________________________________ Employment __________ Continental Services 8/2014 - Current Director of Sales Coach and develop sales specialists. Increased the quality and quantity of weekly appointments and to improve closing ratios. Instrumental in developing our CRM tool which includes a sales funnel, dashboards and pipeline reports. Coca-Cola 2/2010 2/2014 B2B District Sales Manager At Coca-Cola, the team I led exceeded sales plans and customer service metrics three years in a row. We finished each year in the number one or number two spot in the Michigan Market Unit for overall sales increase over previous year. We had the highest number of large new account conversions. InkStop 7/2009 1/2010 (went out of business) Director of Sales Owner of Ink Stop recruited me to create a business to business sales division. I developed a business acquisition plan for this new sales division. The plan included hiring and training sales representatives, establishing sales and activity goals, developing a customer relationship management system and creating an employee compensation matrix. I also created a customer centric training seminar which provided the sales representatives with a clear road map to executing sales plans and exceeding goals. Staples Corporation Staples Business Advantage 7/2006 2/2009 B2B District Sales Manager Recruited, hired and trained Business Development Associates who sold office supply programs to small - mid size companies. My major accomplishments included improving team sales performance from 58% to 102% in six months, creating a CRM tool that included an opportunity assessment scorecard which assisted in closing more accounts and developing responses to proposal / quote requests on major accounts. C.A. Short Company 3/2004 1/2006 Regional Sales Manager Led sales representatives in three states who sold incentive and recognition programs to small - mid size companies. We generated an unprecedented one million dollars in sales by managing sales funnels and successfully executing a strategic sales plan that included new business acquisition and customer retention. </li><li> 2. Marshall Fields, Target Corporation 6/1994 2/2004 I held various management positions at Hudsons, Marshall Fields and Target Corporation in the following capacities: Business Development Director 2002 2004 Managed three Regional Sales Managers and worked with over fifty Account Executives in five states. I created and executed marketing initiatives which resulted in sales increase of 20 25%. My key accomplishments included developing a customer relationship management system with Salesforce which included the sales tracking of marketing campaigns, an opportunity assessment scorecard which allowed Account Executives to sell strategically and forecasting tools. Regional Sales Manager 1994 2002 Responsible for 24 Account Executives in three states. I recruited, trained and developed Account Executives, created sales presentations and was recognized as Hudsons Finest for my leadership skills and for managing the #1 region in sales for five consecutive years. _______________________________________________________________________________________________________________ Education ___________________ Eastern Michigan University BS, Business / Marketing </li></ol>