librarians and the 21st century:a personal view

jp rangaswami

chief scientist salesforce.com

google can bring you back 100,000 answers

a librarian can bring you back the right one

neil gaiman

indices and cataloguesstack browsing

reference librarian/ researchreaders guides e.g. to periodicals

learning aidsbusiness and legal advice

entertainment and arts centreshoulder to cry on

culture

the printed book is just a manifestation of technology