Created by Matthew M. Peek (September 2010)

Author (Last Name, First Name) Article TitleJournal Article # Publication and Volume/Issue Number Date Page Numbers Country of Publication

Major Subjects

Aaron, Richard I. "Utah Ombudsman: The American Proposals" 1 Utah Law Review (1) 1967 32-93 United StatesOmbudsmanship in Utah; ombudsmanship in America; establishment of ombudsman offices

Abraham, Henry J. "A People's Watchdog Against Abuse of Power" 2 Public Administration Review (20.3) Summer 1960 152-157 United States

Protecting citizens from abuse of governmental power; government oversight; Parliamentary Commissioner; ombudsmanship in Denmark

Unknown "Academic Ombudsman Appointed" 3 School and Society (96) Feb. 3, 1968 62 United StatesCampus ombudsmen; Michigan State University ombudsman

Acevedo, Lucio Cabrera"Una Forma Politica de Control Constitucional: El Comisionado del Parlamento en Escandinavia" 4

Boletín del Instituto de Derecho Comparado (14.42) Sept.-Dec. 1961 573-580 Mexico

Scandinavian Parliamentary Commissioner; Scandinavian ombudsmanship

Unknown "Administrative Law: The People's Watchdog" 5 Time Magazine Dec. 2, 1966 58, 60 United States

Government oversight; ombudsman for America;administrative counsel; African-American grievances; National Labor Relations Board

Unknown "Against Doctors' Orders" 6 The Economist Feb. 26, 1972 27-28 Britain Health service commissioner in Britain

Aggarwal, J.P. "Procuratorship" 7 Journal of the Indian Law Institute (3) 1961 71-86 India

Procuratorship; Justitieombudsman ; Procurator for Civil Affairs; Procurator of Military Affairs; Finland

Aikman, C.C. and R.S. Clark "Some Developments in Administrative Law (1964)" 8New Zealand Journal of Public Administration (27.2) Mar. 1965 45-55 New Zealand

Administrative law; control of administrative action in New Zealand; ombudsmanship in New Zealand; ombudsman's jurisdiction

Aikman, C.C. "The New Zealand Ombudsman" 9 Candian Bar Review (42) Sept. 1964 399-432 CanadaOmbudsmanship in New Zealand; Whyatt Report; jurisdiction and authority of ombudsmen

Alpert, Geoffrey P. "Legal Ombudsman: New Role for an Old Office" 10 Victimology (4.2) 1979 268-307 United States Legal ombudsman

Unknown "Alberta Appoints First Ombudsman" 11 Western Business and Industry (41) May 1967 12 CanadaOmbudsmanship in Edmonton; ombudsmanship in Alberta; ombudsman's duties

Amundson, Norman"Negotiated Grievance Procedures in California Public Emplyment: Controversy and Confusion" 12 California Public Employee Relations (6) Aug. 1970 1-18 United States

Grievance procedures; collective bargaining; arbitration; California

Anderman, Steven D. "The Swedish Justitieombudsman" 13American Journal of Comparative Law (11.2) Spring 1962 225-238 United States

Ombudsmanship in Sweden; justitieombudsman ; militieombudsman ; purposes of and jurisdiction of Swedish ombudsman

Anderson, Paul "Folketingets Ombudsmand Og Den Kommunale Forvaltning" 14 Statsvetenskaplig Tidskrift (64.5) 1961 279-288 SwedenAnderson, Paul "Om En Rigsdagens Ombudsmand" 15 Juristen 1952 49-64 Germany

Anderson, Stanley V. "Ombudsman Proposals: Stimulus to Inquiry" 16Public Affairs Report: Bulletin of the Institute of Governmental Studies (7.6) 1966 United States

Ombudsman offices around the world; public reaction to ombudsmen; usefulness of the ombudsman to the government

Anderson, Stanley V. "Developing the Ombudsman's Role in Health Care Services" 17Public Affairs Report: Bulletin of the Institute of Governmental Studies (15.6) Dec. 1974 1-6 United States

Health care services; ombudsmen for health care; mental health patients; potential ombudsman role in health care

Anderson, Stanley, Donald Cressey, and John Moore "The Prison Ombudsman" 18 The Center Magazine (8) Nov./Dec. 1975 6-10 United States

Prison ombudsman; due-process for prisoninmates; roles of ombudsmen in prisons

Anderson, Stanley V."Book Review of Le Pouvoir de Contrôle des Parlements Nordiques by H. Desfeuilles" 19

The American Journal of Comparative Law (22.3) Summer 1974 598 United States

Anderson, Stanley V. "The Scandinavian Ombudsman" 20 The American Scandinavian Review (52.4) Dec. 1964 403-409 United States

Scandinavian ombudsman; history of ombudsman concept in Scandinavia; features of the ombudsman office

Stanley V. Anderson Collection: Journal Article Database

Anderson, Stanley V. "Review of Elements of Nordic Public Law by Nil Herlitz" 21Columbia Journal of Transnational Law (9.2) Fall 1970 458-460 United States

Anderson, Stanley V."Complaint Department: Review of The Ombudsman: Citizens Defender edited by Donald C. Rowat" 22 New Republic (Vol. 153) Oct. 23, 1965 24-26 United States

Anderson, Stanley V. "Connecticut Ombudsman?" 23 Case and Comment (70.2) Apr. 1965 1-8 United States

Ombudsmanship in Connecticut; structure of Connecticut ombudsman proposal; ombudsmanship in America

Anderson, Stanley "The Ombud and Health Services" (Reprint) 24Journal of Health and Human ResourcesAdministration (2.1) Aug. 1979 88-107 United States

Health care services; ombudsmen for health care; nursing homes; role of ombudsmen for health care

Anderson, Stanley

"Judging Judges: The Special Court of Complaints in Denmark (Den sărlige Klageret)" (Swedish reprint from the United States publication Political Science) 25 Särtryck ur Statsvetenskaplig (No. 2) 1980 89-98 Sweden (original United States)

Special Court of Complaints; Denmark; comparison of ombudsman offices in Sweden and Denmark; Scandinavian ombudsmanship

Andren, Nils"The Swedish Office of 'Ombudsman', an Authoritative Exposition of its Functions and Significance" 26 Municipal Review (33.396) Dec. 1962 820-821

Ombudsmanship in Sweden; role and powers of ombudsmen

Andren, Nils "The Swedish Ombudsman" (Reprint) 27 The Anglo-Swedish Review May 1962 2-8 Britain

Ombudsmanship in Sweden; role and powers of ombudsmen; structure of Swedish ombudsman offices; ombudsman interaction withlegislatures

Unknown "Any Complaints?" 28 The Economist Nov. 11, 1967 599-600 BritainParliamentary Commissioner for Administration; ombudsmanship in Britain

Arnold, Richard S. "An Ombudsman for Arkansas" 29 Arkansas Law Review (21.3) Fall 1967 327-335 United States Ombudsmanship for Arkansas; People's Counsel

Arthurs, H.W. "Adjudication of Grievances" 30 Canadian Labour (13) 24-25, 33 Sept. 1968 Canada

Public Service Staff Relations Act; Canadian grievance procedures for federal employees; grievance adjudication

Ascher, Charles S. "International Search for the Citizen" 31 Public Management (52.1) Jan. 1970 19-20 United States

Municipal administrators; handling citizen complaints; citizen involvement in government

Ascher, Charles S. "The Grievance Man or Ombudsmania" 32 Public Administration Review (27.2) 1967 174-178 United States Grievance officer; general ombudsmanshipUnknown "Assembly Urges Creation, Voters Defeat Ombudsman" 33 National Civic Review (57.1) Jan. 1968 32 United States American Assembly

Avasthi, A. "Prashasan Prahari Mandal As Ombudsman in Madhya Pradesh" 34Indian Journal of Public Administration (Vol. 22) 1976 377-391 India

Grievances in India; government oversight;Administrative Reforms Commission;ombudsmanship in India

Baaklini, Abdo I."The Kuwaiti Legislature as Ombudsman: The Legislative Committee on Petitions and Complaints" 35 Legislative Studies Quarterly (3.2) May 1978 293-307 United States

Kuwait Legislature; ombudsmanship in Kuwait; Commission on Petitions and Complaints; citizens' complaints

Baccigalupo, Alain "Le Protecteur du citoyen et la société québécoise" 36International Review of Administrative Sciences (Vol. 41) 1975 128-134 Belgium

Baccigalupo, Alain and Elise Groulx "Vie Administrative à l'Etranger" 37 La Revue Administrative (Vol. 25) 1972 640-646 France

Bainbridge, John "Our Far-Flung Correspondents: A Civilized Thing" 38 The New Yorker Feb. 13, 1965136, 138, 140,142, 146-151 United States

Justitieombudsman ; general ombudsmanship; ombudsmanship in Sweden; Alfred Bexelius

Baker, A.T. "Louder—the Need to Complain More" 39 Time Magazine July 3, 1972 32-33 United States Need for ombudsmen in America; ombudsmanship in America

Barrie, G.N. "The Ombudsman: Governor of the Government" 40 South African Law Journal (Vol. 87) May 1970 224-238 South Africa

British Parliamentary Commissioner; need of ombudsman in South Africa; Scandinavian ombudsmanship; ombudsmanship in New Zealand

Barton, Peter G. "Civilian Review Boards and the Handling of Complaints Against the Police" 41 University of Toronto Law Journal (20) 1970 448-468 Canada

Civilian review boards; complaints againstpolice; ombudsmanship in Canada; jurisdiction and authority of ombudsmen

Beardmore, Michael and Hugo Jeune "Without an Ombudsman Is Local Government Just?" 42 Freedom First Feb./Mar. 1972 24-27 India

Local government administration; ombudsmanship in Britain; poor administration by local elected authorities; ombudsmen for local government

Beigbeder, Yves "L'Ombudsman Du Personnel Des Nations Unies" 42b Annuaire Francais De Droit International 1975 632-645 France

Bell, Homer H. "The 'Appeal' of a Municipal Board of Appeals" 43 Western City Magazine Nov. 1965 31-32 United States

Municipal board of appeals; ombudsmanship in California; ombudsmanship in America; propertyissues

Bell, Kathleen "Administrative Tribunals Since Franks" 44 Social and Economic Administration (4) Oct. 1970 279-305Dispute settlement; review tribunals and committees

Benchly, Nathaniel"The Ombudsman" (a satirical story written in dialogue form on ombudsmanship) 45 New Yorker July 1967 33-35 United States

Bender, Larry A."Citizen Complaint Procedure Studied" (A review of two reports on ombudsmanship) 46 National Civic Review (56.6) June 1967 365-366 United States Citizen complaints procedures

Berger, Raoul "Administrative Arbitrariness and Judicial Review" 47 Columbia Law Review (65.1) 1965 55-95 United StatesJudicial review of administrative decisions;Administrative Procedure Act

Berman, Richard Miles "Some American Ombudsmen" 48 Svenk Juristtigrief (53) Sept. 1968 585-591 Sweden

Ombudsmanship in America; comparative study of American public officials offices and their roles related to Swedish ombudsman offices

Betts, Peter V.V. "Ombudsman—A Promising Solution" 49 Business Quarterly (31) Summer 1966 82, 91-92 CanadaOmbudsmanship for Canada; ombudsmen for businesses

Bexelius, Alfred "Hur JO-Ämbetet Arbetar" 50 Statsvetenskaplig Tidskrift (64.4) 1961 201-220 SwedenBexelius, Alfred "JO-ämbetet 150 år" 51 Svensk Juristtidning (45.2) Feb. 1960 81-111 Sweden

Bexelius, Alfred "The Swedish Ombudsman" 52University of Toronto Law Journal (Vol. 17) 1967 170-177 Canada

Ombudsmanship in Sweden; work of ombudsmen

Birkinshaw, Patrick "The Control Unit Regime: Law and Order in Prison" 53 The Howard Journal (Vol. 20) 1981 69-80 Britain Prison control units; prison administration

Birkinshaw, Patrick "Freedom of Information, the Elected Member and Local Government" (Reprint) 54 Public Law Winter 1981 545-558 Britain

Government oversight; freedom of information; need for transparency in government office

Bitker, Bruno V."Book Review: How To File Complaints On Human Rights Violations by Glenda de Fonseca" 54b

California Western International Law Journal (Vol. 6

Winter 1975-1976 199-202 United States

Blades, Lawrence E."Employment at Will vs. Individual Freedom: On Limiting the Abusive Exercise of Employer Power" 55 Columbia Law Review (67) 1967 1404-1435 United States

Controlling employers' abuse of power over employees; employer-employee relations

Blake, Howard "Holy City Ombudsman" 56 Unknown Unknown 79-84Municipal ombudsmen; ombudsmanship in Israel; Shelomo Kaddar

Blom-Cooper, L.J. "An Ombudsman in Britain?" 57 Public Law 1960 145-151 BritainOmbudsmanship for Britain; Parliamentary Councilor

Blum, Walter "How to Complain Like a Pro" 58San Francisco Sunday Examiner & Chronicle Dec. 10, 1972 56-67 United States

San Francisco; California; inefficient grievance mechanisms

Bockman, Eugene J. "Ombudsman" 59 Municipal Reference Library Notes (40.10) Dec. 1966 165-175 United States

General ombudsmanship; ombudsmen for state and local government; ombudsmanship for America

Boim, Leon"The Parliamentary Control Over the Administration, Including the Ombudsman" 60

Annuario di Diritto Comparato e di Studi Legislative (Vol. 42—3rd Series) 1968 67-90 Italy

Ombudsmanship in Israel; Knesset Subcommittee; complaint handling; Israeli State Controller office

Boim, Leon "Ombudsmanship in the Soviet Union" 61The American Journal of Comparative Law (22.3) Summer 1974 509-540 United States

Ombudsmanship in the Soviet Union; Prokuratura ; history of Soviet Union ombudsmanship

Boim, Leon "Ombudsmanship!: Redress of Grievances in the Polish People's Republic" 62Annuario di Diritto Comparato e di Studi Legislative (Vol. 42—2nd and 3rd Series) 1967 205-247 Italy

Ombudsmanship in Poland; Polish People's Republic; redress of grievances; Procurator's Office; supervision of administrative acts

Bolang, Carl Olof "But the Ombudsman Thought Otherwise" 63 The American Swedish Monthly (7) July 1963 22-24 United States

Justitieombudsman ; freedom of the press; ombudsmanship related to public education; ombudsmanship in Sweden

Boostrom, Ron"Review of The Desirability of a Correction Ombudsmans by Timothy L. Fitzharris" 64 Crime and Corrections (1.2) Fall 1973 39-42

Borrie, Gordon "An Ombudsman for Britain" 65 The Solicitor's Journal (109) Oc.t 22, 1965 819-820 BritainFranks Committee; Parliamentary ombudsman; ombudsmanship for Britain; the White Paper

Borrie, Gordon "The Watchdog Barks" 66 The Law Journal (Vol. 112) July 6, 1962 432-434 Britain Council on Tribunals; grievances

Bottom Jr., Norman R. "On Campus: Ombudsman or Omnibusmen?" 67Journal of International and Comparative Studies Winter 1971 64-75 Campus ombudsmen; role of Ombudsman

Boylan, James "The Ombudsman's Tale" 68 Columbia Journalism Review July/Aug. 1981 28-31 United States Newspapers; ombudsmen and media

Bradbury, P.L. "The Ombudsman Takes Stock" 69 The New Law Journal (117) Dec. 7, 1967 1303-1304 BritainParliamentary Commissioner's office; ombudsmanship in Britain

Bradbury, P.L. "The Parliamentary Commissioner" 70 The New Law Journal (117) Apr. 6, 1967 383-384 Britain

Parliamentary Commissioner; Sir Edmund Compton; Parliamentary Commissioner Act 1967; ombudsmanship in Britain

Bradley, Clive "Never Too Many Checks " 71 Statist Oct. 7, 1966 857-858 BritainParliamentary Commissioner; Scandinavian ombudsmen; ombudsmanship in Britain

Brakel, Samuel Jan"Legal Problems of People in Mental and Penal Institutions: An Exploratory Study" 72

American Bar Foundation ResearchJournal (1978.4) Fall 1978 567-645 United States

Mental institutions; penal institutions; legal needs of institutionalized citizens

Brakel, Samuel Jan "Special Masters in Institutional Litigation" 73American Bar Foundation Research Journal (1979.3) Summer 1979 543-569 United States

Institutional reform; institutional litigation; masters of chancery

Brakel, Samuel Jan "The Role of the Lawyer in the Mental Health Field" 74American Bar Foundation Research Journal (1977.2) Spring 1977 467-475 United States Mental health

Brakel, Samuel Jan"Administrative Justice in the Penitentiary: A Report on Inmate Grievance Procedures" 75

American Bar Foundation ResearchJournal (1982.1) Winter 1982 111-140 United States

Penitentiary administration; inmate grievances; grievance mechanisms

Brakel, Samuel Jan "Legal Aid in Mental Hospitals" 76American Bar Foundation Research Journal (1981.1) Winter 1981 23-93 United States

Mental health; lawyering in institutional settings

Brissenden, Paul F. "Settlement of Justiciable Labour Disputes in New Zealand" 77 Political Science (19) July 1963 40-63 New Zealand

Settlement of labor disputes; New Zealand industrial disputes; conciliation committees; conciliation councils

Unknown "Britain: Tough Cheese" 78 Newsweek (71.2) Jan. 8, 1967 32 United States

Britain's first ombudsman; Sir Edmund Compton; WWII-veteran British servicemen's complaints; Nazi prison treatment

Broderick, Albert"One-Legged Ombudsman in a Mental Hospital: An Over-The-Shoulder Glance at an Experiemental Project" 79 Catholic University Law Review (Vol 22) 1973 517-585 United States

Ombudsmen in mental institutions; American reaction to Ombudsman concept

Broderick, Albert "An Ombudsman for Religious" 80 America (115.16) Oct. 15, 1966 446-448, 455 United StatesProtection of rights in religious groups; ombudsmen for religious groups

Brown, Douglass V. "Legalism in U.S. Industrial Relations" 81 Monthly Labor Review (94) Mar. 1971 51-53 United States

Brown, Lee P. "Handling Complaints Against the Police" 82 Police (12) May-June 1968 74-81 United States

Handling citizens' complaints; civilian police review boards; ombudsmen for police departments; complaint investigation

Bruegel, J.W. "The Right to Petition an International Authority" 83International and Comparative Law Quarterly (Vol. 2) Oct. 1953 542-563 Britain

Petitioning international authorities; United Nations and complaints from citizens of Member nations; proposal for International Court of Human Rights; right to petition for stateless persons

Bulletin of the International Commission of Jurists (No. 26) Whole Journal Issue 84 June 1966 Switzerland (United Nations)

Unknown "CLC Ombudsman: Herbert Gargrave" 85 Canadian Labour (16) Nov. 15, 1971 15 CanadaCanadian Labour Congress; Herbert Gargrave; ombudsmen for labor unions

Caiden, Gerald E. and Nimrod Raphaeli "The Ombudsman Debate in Israeli Politics" 86 Parliamentary Affairs (21.3) 1968 201-215 Britain

Debate over ombudsmen for Israel; citizens rights in Israel; citizens' complaints; remedying grievances; history of ombudsman proposal in Israel

Caiden, Naomi "Ombudsmen for Under-Developed Countries?" 87Public Administration in Israel and Abroad (8) 1967 100-117 Israel

Ombudsmanship for underdeveloped countries; complexity of establishing an ombudsman office; appointment of ombudsman; structure of ombudsman offices

Caiden, Naomi J. "An Ombudsman for Australia" 88 Public Administration (23.2) 1964 97-116 Britain

Ombudsmanship for Australia; administrative tribunals; Australian Parliament; remedies against maladministration; problems with traditional remedies against maladministration; theory of ombudsmanship; applying Ombudsman concept to Australia

Caiden, Naomi J. "The Ombudsman and the Rights of the Citizen" 89 The Australian Quarterly (36.3) 1964 69-77 AustraliaNeed of Ombudsman in Australia; ombudsmanship in New Zealand; citizens' rights

Capell, Iris "Ombudsman?" 90 The Contemporary Review (198) Aug. 1960 409-412 BritainTribunals; administrative tribunals; proposal for ombudsmen in Britain

Caplan, Gerald M. "The Police Legal Advisor" (Reprint) 91The Journal of Criminal Law, Criminology and Police Science (58.3) 1967 303-309 United States Police department legal advisors

Capozzola, John M. "An American Ombudsman: Problems and Prospects" 92 Western Political Quarterly (21.2) 1968 289-301 United States

Comparative analysis of Ombudsman offices; appropriateness of ombudsmanship to American political system

Unknown "Captains Courageous" 93 The Economist (Vol. 225—Part 2) Dec. 30, 1967 1270 Britain

Parliamentary Commissioner; WWII-veteran British service-men's complaints; Nazi prison treatment

Carlson, Richard J. "University of Illinois Assembly on the Ombudsman: Final Report" 94 University of Illinois Bulletin (66.131) June 25, 1969 1-39 United States

Cerveny, Zdenek "New Rules Governing Administrative Procedure" 95 Bulletin of Czechoslovak Law (9) 1968 39-56 Czechoslovakia

Socialist state administration; administrativeprocedures; administrative decision-making;Czechoslovakian administration

Christensen, Bent "The Danish Ombudsman" 96University of Pennsylvania Law Review (109.8) 1961 1100-1126 United States

Ombudsmanship in Denmark; authority and jurisdiction of ombudsmen

Unknown "Citizens Establish Ombudsman Post" 97 National Civic Review (59.6) June 1970 334 United States

Liaison officer; Bloomington Township, Illinois; advocacy for the poor; ombudsman interaction with social agencies; ombudsmanship in America

City Club of Portland "Report on the Ombudsman (or Public Protector) Concept and Grievance Handling and Citizens' Services in Oregon" 98 Portland City Club Bulletin May 29, 1970 249-304 United States

Ombudsmanship in Oregon; grievance handling; scope of ombudsman office's work and power

Clark, Roger and Leo Nevas "The U.N. and Human Rights: Some Modest Proposals" 99American Bar Association Journal (Vol. 59) Dec. 1973 1393-1398 United States

Human rights programs; United Nations Universal Declaration of Human Rights; High Commissioner for Human Rights; U.N. Secretariat

Unknown"The Closed Society—Complaints Mechanisms and Disciplinary Proceedings in Prisons" 100 Northern Ireland Legal Quarterly (32.2) Summer 1981 117-157 Northern Ireland

Administration of prisons; British prisons; prison complaints mechanisms; prison disciplinary proceedings; disciplinary procedures; Parliamentary Commissioner for Administration

Cochran, Leslie H. "An Ombudsman for Urban Schools" 101National Association of Secondary School Principals Bulletin (53) Mar. 1969 57-64 United States

Ombudsmen for public schools; administrative reform in the U.S. school system; structure of ombudsman offices in schools

Cohen, Joan "Is An Ombudsman the Answer?" 102 Canadian Business (38) May 1965 132, 134 CanadaCanadian auditor-general; A.M. Henderson; ombudsman experience in Canada

Cohen, Steve "Salt River's Ombudsman" 103 Public Power Magazine (38.3) May/June 1980 57-58 United States

Salt River Project; ombudsmanship in Arizona; ombudsmen for public utility companies; handling customer complaints

Cole, George F., Roger A. Hanson, and Jonathan E. Silbert

"Mediation: is it an effective alternative to adjudication in resolving prisoner complaints?" 104 Judicature (65.10) May 1982 481-490 United States Prisoner complaints; mediation of complaints

Collins, Tom A. "Notes: An Ombudsman for Local Government" 105 Indiana Legal Forum (1.2) Spring 1968 376-397 United States

Ombudsmen for local government; ombudsmanship in Indiana; scope of ombudsman's oversight

Colon, Frank T. "The Ombudsman , or the Myth of the White Knight" 106 The Social Studies (64.5) Oct. 1973 202-209 United States

History of Ombudsman concept; American federal Ombudsman; ombudsmen for local government; ombudsmanship in America

Unknown "Comment and Critique" (reader's letters on Ombudsman) 107 Public Administration Review (25.2) June 1965 180-183 United States

Committee on Civil Rights "Report on Citizen Complaints" 108New York Lawyer's Association Bar Bulletin (27.2) 1969-1970 49-56 United States

Citizens' complaints; Committee on Civil Rights; study on citizens' complaints

Unknown"Commerce Ombudsman—New Help for American BusinessCommunity" 109 Commerce Today Apr. 5, 1971 25 United States

Commerce ombudsman; U.S. Commerce Department; Thomas E. Drumm, Jr.

Unknown "Compromise 'Ombudsman' for Cops" 110 The Sunday Ramparts Jan. 1967 United States

Civilian review boards; President's Commission on Law Enforcement; ombudsmen for police departments

Compton, Sir Edmond "The British Ombudsman" 111 Administration (18.20 Summer 1970 129-148 Ireland

British Ombudsman; Parliamentary Commissioner; Sir Edmund Compton; ombudsmanship in Northern Ireland; role of British Ombudsman

Unknown "Consumerism: The New Centurions" 112 Time Magazine Sept. 18, 1972 86, 88 United States Consumer protection

Unknown "Consumerism: The Ombudsman" 113 Newsweek July 26, 1971 57-62 United StatesConsumer protection; ombudsmanship in industry

Cooper, Frank E. "The Need for an Ombudsman in State Government" 114Prospectus, a Journal of Law Reform (1.1) Apr. 1968 27-44 United States

Ombudsmen for state governments; state administrative agencies; complaints against public employees

Coracci, Claudia, Michael Dunne,Marie Latlin, Eugene Luchansky "Fair Hearing Procedures for Welfare Recipients: How Fair Ar They?" 115 Connecticut Government (22) Fall 1968 6-8 United States

Fair hearings for welfare recipients;Connecticut welfare administration

Cotton, Richard "Tenant Unions: Collective Bargaining and the Low-Income Tenant" 116 Yale Law Journal (77.7) June 1968 1368-1400 United States

Low-incoming housing; tenant grievance mechanisms; tenant unions; landlord-tenant bargaining

Unknown "A Council of State for Britain" 117 The Economist (Vol. 212) Aug. 15, 1964 623-625 BritainFrench Conseil D'Etat; need for executive oversight in Britain

Unknown "County Creates 'Ombudsman,' Begins Cost-Benefit Study" 118 National Civic Review (59.1) Jan. 1970 38 United StatesMontgomery County, Maryland; community services aid; county ombudsmanship

Cramton, Roger C. "A Federal Ombudsman" 119 Duke Law Journal (1972.1) Apr. 1972 1-14 United States

Complaint-handling mechanisms; handling citizen complaints; proposal for a federal ombudsman

Cramton, Roger C. "Causes and Cures of Administrative Delay" 120American Bar Association Journal (Vol. 58) Sept. 1972 937-944 United States

Crawshaw, Ralph "Yes, Time Magazine, There Is An Ombudsman Committee" 121Journal of the American Medical Association (216.5) May 3, 1971 806-808 United States

Ombudsman Committee; Oregon Medical Association

Craypo, Charles "The National Union Convention as an Internal Appeal Tribunal" 122Industrial and Labor Relations Review (22.4) July 1969 487-511 United States

Trade unions; National Union Convention; reviewing disputes within unions

Cromwell Jr., Paul F. "A Vote for the Jail Ombudsman" 123 Federal Probation (38) Mar. 1974 54-56 United States Prison ombudsman; county and local jails

Crowe, Patricia Ward"Complaint Reactions to the Massachusetts Commission Against Discrimination" 124 Law & Society Review (12) Winter 1978 217-235 United States

Massachusetts Commission AgainstDiscrimination; female complaints about sex discrimination

Cummins, David C. "Ombudsman in Ohio" 125 Ohio State Law Journal (30) 1969 1-31 United StatesOmbudsmanship in Ohio; ombudsmanship for state government

Unknown "Curbing an Import" 126 Nation's Business Feb. 1971 18

Criticism of establishing ombudsmen offices in America; criticism of federal ombudsman proposal; reaction to American ombudsmanship

D'Alemberte, Talbot "The Ombudsman, A Grievance Man for Citizens" 127 University of Florida Law Review (18.4) Spring 1966 545-552 United StatesGeneral ombudsmanship; ombudsmanship for America

D'Alemberte, Talbot "The Ombudsman" 128 National Civic Review (55.11) Dec. 1966 625-630 United StatesGeneral ombudsmanship; ombudsmanship for America

Dally, Lester "The Ombudsman and Local Government" 129 New Zealand Law Journal July 5, 1977 270-275 New Zealand

Ombudsmen for local government; ombudsmanship in New Zealand; scope of Ombudsman office's work and power

Danet, Brenda "Toward A Method to Evaluate the Ombudsman Role" 130 Administration and Society (10.3) Nov. 1978 335-370 United StatesEvaluating complaint-handling mechanisms; ombudsman research

Davies, David C. "Grievance Arbitration Within the Department of the Army Under Executive Order 10988" 131 Military Law Review (46) Oct. 1969 1-29 United States

Grievance arbitrations in the U.S. Army; Executive Order 10988

Davis, A.G. "The Ombudsman in New Zealand: Part II" 132Journal of the International Commissionof Jurists (4.1; 4.2)

Summer 1962;Summer 1963 51-62; 316-322 Switzerland Ombudsmanship in New Zealand

Davis, Kenneth Culp "Ombudsman in America: Officers to Criticize Administrative Action" 133University of Pennsylvania Law Review (109.8) 1961 1057-1076 United States

Existing ombudsmen in America; proposed ombudsmen in America; general ombudsmanship

de C. Hunter, A.A."Ombudsman for Britain?" and "The Ombudsman in New Zealand: Part I" 134

Journal of the International Commissionof Jurists (4.1) Summer 1962 150-159 Switzerland

de Givry, J. and J. Schregle"Role of the Third Party in the Settlement of Grievances at the Plant Level" 135 International Labour Review (Vol. 97) Apr. 1968 333-350 United Nations

Problems with third-party intervention in the grievance settlement process; labour courts

de Smith, S.A. "Anglo-Saxon Ombudsman?" 136 The Political Quarterly (33.1) Jan.-Mar. 1962 9-19 Britain

Ombudsmanship in Britain; brief overview of ombudsmanship; history of ombudsman concept

Unknown "Decree on Handling Public's Proposals and Complaints" 137 Current Digest of the Soviety Press (20.17) May 15, 1968 7-8 United States Soviet Union citizens' complaints procedureDesfeuilles, Henri "Förvaltningskontrollen I Frankrike" 138 Unknown 1977 401-428 Sweden

Dempson, Peter"Ottawa Promises People's Man: Will Appoint Ombudsman If Study Shows He's Needed" 139 Western Business and Industry (41) Apr. 1967 70 Unknown

Ombudsmanship in Ottawa, Ontario; ombudsmanship in Canada

Dennis-Jones, H. "An Ombudsman for Britain" 140 New Society July 9, 1964 20-22 BritainBritish Commissioner; ombudsmanship in Britain

Deutsch, Eberhard P. "International Covenants on Human Rights and Our ConstitutionalPolicy" 141 American Bar Association (54) Mar. 1968 238-245 United States

Human rights treaties; Convention on Genocide; Convention on Forced Labor; Convention on the Political Rights of Women;United Nations

Dhavan, Rajeev"Engrafting the Ombudsman Idea on a Parliamentary Democracy—AComment on the Lokpal Bill, 1977" 142 Indian Law Institute Journal (19.3) 1977 257-282 India

Lokpal Bill, 1977; ombudsmanship in India; Indian Administrative Reforms Commission; potential Indian uses of ombudsmanship; history of ombudsmanship in India

Diaz Jr., Manuel"The Ombudsman:A Survey of the Scandinavian Institution of the 'Justitieombudsman'" 143 Apr. 1965 United States Scandinavian ombudsmanship

Dickens, Bernard M. "Control of Prosecutions in the United Kingdom" 144International and Comparative Law Quarterly (Vol. 22) Jan. 1973 1-34 Britain

Supervision of criminal proceedings; Northern Ireland criminal proceedings; Advisory Committee on Police

Dickson, Paul "Trouble Shooters for the Public" 145 The Progressive Sept. 1972 34-38 United StatesPurpose for ombudsmen; ombudsmen movement

Di Giovine, Alfonso "L'Ombudsman in Scandinavia" 146Rivista Trimestrale Di Diritto Pubblico (Vol. 24) 1974 899-961 Italy

Dillon, J.V. "The Ombudsman: How he goes about his investigations" 147 Australian Municipal Journal Dec. 1976-Jan. 1977 176-178 Australia

Functions and responsibilities of an ombudsman

Unknown "The Disintegrating Army" 148 The Economist Mar. 18, 1972 34, 37 BritainNeed for Parliamentary Commissioner for Germany's Defense Forces

Disney, Julian "Ombudsmen in Australia" 149 The Australian Quarterly (46.4) Dec. 1974 38-55 Australia

Ombudsmanship in Australia; ombudsmen's functions in Australian society; jurisdiction of ombudsmen

Doi, Herman "The Hawaii Ombudsman Appraises His Office after the First Year" 150 State Government Summer 1970 138-146 United States

Ombudsmanship in Hawaii; ombudsman's functions in Hawaiian society; jurisdiction of Hawaiian Ombudsmen; facts and figures on cases and complaints handled

Dolan, Paul"Pseudo-Ombudsmen: Political conditions and traditions preventing full use of concept by city complaint offices" 151 National Civic Review (68.7) July 1969 297-301 United States

Municipal complaint offices; reasons and political situations hindering effectiveness of ombudsmen

Dolan, Paul "Citizens Complaints in St. Louis--The Case for an Ombudsman?" 152 Business & Government Review Sept-Oct. 1969 25-31 United States

St. Louis Citizens Service Bureau; citizen complaints; need for an ombudsman; black community

Donato, Michele Roseanne"The Department of Public Advocate—Public Interest Representation and Administrative Oversight" 153 Rutgers Law Review (Vol. 30) 1977 387-431 United States

Doolittle, Lawrence "The Concept of Ombudsman: Its Application to Teacher Education" 154 Journal of Teacher Education (20.2) Summer 1969 160-167 United States

Ombudsmen for public schools; role of ombudsmen; ombudistic teacher; how teachers are similar to Ombudsmen; the public school as a bureaucracy

Doolittle, Lawrence "Ombudsman Applicable to Education?" 155Pennsylvania School Journal(Vol. 117) Fall 1969

360-362, 386-389 United States

Ombudsmen in public schools; role of ombudsmen; ombudistic teacher; how teachers are similar to ombudsmen; how ombudsmen would function in schools; the public school as a bureaucracy

Doolittle, Lawrence W. "Supervisor as Ombudsman?" 156 Educational Leadership (27) Mar. 1970 601, 603, 605 United StatesSupervision in public schools; ombudsmen in public schools

Unknown "Doubts and Hopes about Lok Pal" 157 Parliamentary Studies Mar. 1968 13-16 BritainLok Pal; ombudsmanship in India; how the LokPal can function effectively in India

Douglas-Home, Sir Alec "The Position of the Individual in Democracy" 158 Freedom First (44) Autumn 1965 37-40 IndiaOmbudsman in British society; ombudsmanship in Britain

Drago, Roland "Some Recent Reforms of the French Conseil D'Etat" 159International and Comparative LawQuarterly (Vol. 13) Oct. 1964 1282-1299 Britain

French Conseil D'Etat; judicial supervision; ombudsmanship in France

Drake, Charles D. "Ombudsmen for Local Government" 160 Public Administration (Vol. 48) Summer 1970 179-189 Britain

Ombudsmanship in Britain; public complaints system in Britain; ombudsmen for local government

Dufinecz, Michael "The Ombudsmen Speak" 161American Bar Association Journal (53) Nov. 1967 1049-1051 United States

Value of ombudsman offices; purposes of ombudsmen; ombudsman as another bureaucrat

Dumas, Woody "An Ombudsman by Any Other Name . . ." 162The American County Government (35.7) July 1970 16-17 United States

Response of public officials to constituents; Baton Rouge, Louisiana; municipal complaint departments; beginning an ombudsman office

Earl, Lawrence "Do We Need A National Trouble-Shooter?" 163 The Star Weekly Jan. 16, 1965 6-7, 37 Canada

Need for ombudsmen; ombudsmanship in Canada; French-speaking Canadians and government discrimination

Eckhoff, Torstein"The Mediator, the Judge and the Administrator in Conflict-resolution" 163b

Acta-Sociologica (10.1-2) (Journal of the Nordic Sociological Association) 1966 148-172 Norway

Conflict resolution; third-party involvement in conflict resolution

Eddy, John Paul "Campus Ombudsman in American Higher Education" 164 Kappa Delta Pi Record Dec. 1968 33-35 United States Campus ombudsmenUnknown "Editorial Ombudsman" 165 Newsweek Dec. 14, 1970 72 United StatesEgan, James "Ombudsman" 166 Holiday (28) Nov. 1966 30-34 United States Ombudsmanship in Denmark

Egbert, Lawrence G."Human Rights: A Background Sketch And Where To Find More On The Subject" 167

California Western InternationalLaw Journal (Vol. 2) 1971 52-66 United States

Human rights; international human rights efforts; United Nations

Ege, Karl J. "Enforcing Environmental Policy:the Environmental Ombudsman" 168 Cornell Law Review (56.5) May 1971 847-863 United StatesEnvironmental ombudsmanship; National Environmental Policy

Eimon, Pan Dodd "The Ombudsman: Answers East and West" 169 American City (84.2) Feb. 1969 130-133 United States Ombudsmanship in America

Eisenberg, Melvin Aron"Private Ordering Through Negociation: Dispute-Settlement and Rulemaking" 170 Harvard Law Review (89) Feb. 1976 637-381 United States Dispute settlement; negotiation

Elcock, H.J. "Opportunity for Ombudsman: The Northern Ireland Commissioner for Complaints" 171 Public Administration (50) 87-92 Britain

Northern Ireland Commissioner for Complaints

Elcock, H.J. "The British Ombudsman: Review of the The British Ombudsman byFrank Stacey" 172 Public Administration (50) Summer 1972 227-229 Britain

Eley, Lynn W. and Joseph J. Czernezki "An Ombudsman for Milwaukee? A Resounding 'No' Is Heard" 173

Midwest Review of Public Administration (12.2) June 1978 99-106 United States

Ombudsmanship in Milwaukee; ombudsmanship in Wisconsin; ombudsmanship in America

Eller, J.N. "The Swedes Have It—An Ombudsman" 174 America (114) Mar. 19, 1966 377 United StatesOmbudsmanship in Sweden; ombudsmanship in America

Elman, Peter "The Israel Ombudsman: An Appraisal" 175 Israel Law Review (10) 1975 293-323 Israel

Israeli State Comptroller; Israeli Knesset; Office of the Commissioner for Public Complaints; tasks of the Israeli Comptroller

Erich, R."Kompetensfordeling, Kompetensprduing, Kompetenskontroll" (republished article) 176 Juridiska Forenings Tidsskrift 1924 122-125 Sweden Competence of ombudsmen

Unknown "Evaluating the Ombudsman!" 177 New Ways (whole issue) Winter 1973 4-5 Dayton, Ohio

Urban planning; Dayton, Ohio, Joint Office of Citizen Complaints; ombudsmanship in Ohio; Ted Bingham

Unknown "Ex-C.E. Relishes Diplomatic Post: the Readers' Man" 178 Editor and Publisher (Vol. 30) Feb. 5, 1972 30 United StatesNewspaper ombudsmen; ombudsmen for media organizations; Louisville, Kentucky

Unknown "Exit the Ombudsman" 179 Time Magazine Aug. 28, 1972 None (1 pg.) United StatesEyben, W.E. "Justitieombudsmanden Og Domstolsgarantierne" 180 Juristen 1952 17-39 GermanyEyben, W.E. "J.O." 181 Juristen 1952 69-72 Germany

Farley, Andrew N. "Grievance Procedures in the Administrative State" 182 Duquesne Law Review (7) Spring 1967 400-413 United StatesGrievance procedures; Conseil d'Etat; ombudsmanship in America

Fawcett, J.E.S. "The Spread of the Ombudsman System in Europe" 183 The World Today Nov. 1975 469-474 BritainOmbudsmanship in Europe; alternatives to ombudsmen

Unknown"First Year A Success, Ombudsman Seeks New Ways To Aid Business" 184 Commerce Today Apr. 3, 1972 29 United States

Commerce ombudsman; U.S. Commerce Department; business community response to federal ombudsman

Fleischaker, Marc L., Steven Garfinkel, Nancy J. Kleeman, JamesR. Kruse, Douglass J. McCollum, and James E. Nesland "Comment—Racial Discrimination in the Federal Civil Service" 185

The George Washington Law Review(38.2) Dec. 1969 265-304 United States

Racial discrimination; Civil Service Commission; discrimination complaints

Flemington, W.T. Ross "Ombudsmania in New Brunswick" 186 Canadian Monthly (9) Feb. 1969 19Ombudsmanship in New Brunswick; ombudsmanship in Canada

Flack, Michael J. "Innovation and the University in Crisis: Three Proposals" 187 Educational Record (49) Summer 1968 347-349 United States

Foegen, J.H. "An Ombudsman as Complement to the Grievance Procedure" 188 Labor Law Journal (23.5) May 1972 289-294 United StatesGrievance procedures; ombudsmanship in industrial relations

Fordham, Jefferson B. (editor) "An Ombudsman for Local Government" 189Local Government Law ServiceLetter May 1966 2-4 United States

Nassau County, New York; ombudsmen for local government

Foulkes, David"The Discretionary Provisions of the Parliamentary Commissioner Act 1967" 190 Moder Law Review (34.4) July 1971 877-893 Britain

Parliamentary Commissioner Act 1967; British Parliamentary Commissioner; jurisdiction of Commissioner; complaint handling

Foulkes, David "The Parliamentary Commissioner and Business Law" 191 Journal of Business Law Oct. 1970 266-275 Britain

British Parliamentary Commissioner;Parliamentary Commissioner Act 1967; British citizen complaints cases

Frampton, Geoffrey "The Ombudsman" 192 New Statesman (Vol. 66) Oct. 25, 1963 560-561 BritainOmbudsmanship in Denmark; ombudsmanship for Britain

Unknown "France (world news section)—The Non-Ombudsman" 193 Time Magazine Feb. 19, 1973 49 United StatesOmbudsmanship in France; France's first Ombudsman; Antoine Pinay; médiateur

Frank, Bernard "State Ombudsman Legislation in the United States" 194University of Miami Law Review (29.3) Spring 1975 397-445 United States

Frank, Bernard "The Ombudsman and Human Rights" 195 Administrative Law Review (22.3) Apr. 1970 467-492 United StatesNational Ombudsman institutions; human rights; ombudsman theory

Frank, Bernard "The Ombudsman and Human Rights—Revisited" (Reprint) 195b Israel Yearbook on Human Rights (Vol. 6) 1976 122-158 Israel

Availability of ombudsman offices to thepublic; alternative complaint-handling mechanisms; human rights

Frank, Bernard "The Ombudsman Revisited" 196 International Bar Journal May 1975 48-60 Britain

Frank, Bernard "The Nebraska Public Counsel—The Ombudsman" 197Cumberland-Samford Law Review(5.1) Spring 1974 30-58 United States

Ombudsmanship in Nebraska; Nebraska Public Counsel; administrative procedure

Frank, Bernard "Proposals for Pennsylvania Ombudsman" 198Pennsylvania Bar AssociationQuarterly (39.1) Oct. 1967 1-8 United States Ombudsmanship in Pennsylvania

Frank, Bernard"The British Parliamentary Commissioner for Administration—The Ombudsman" 199 Federal Bar Journal (28.1) Winter 1968 1-24 United States

British Parliamentary Commissioner for Administration; Sir Edmund Compton; jurisdiction of the Commissioner's office

Frank, Bernard "The Ombudsman Concept Is Expanding in the U.S." 200 National Civic Review (61.5) May 1972 232-235 United StatesOmbudsmanship legislation in the U.S.; ombudsmanship in America

Frank, Bernard "The Tanzanian Permanent Commission of Inquiry—The Ombudsman" 201The Denver Journal of International Law and Policy (2.2) Fall 1972 255-279 United States

Ombudsmanship in Tanzania; Permanent Commission of Inquiry; jurisdiction of the Commission; complaints procedure

Frankel, Jack E. "Removal of Judges: California Tackles An Old Problem" 202American Bar Association Journal (49.2) Feb. 1963 166-171 United States

Removal of unfit judges; California judicial reform; California commission to handle complaints against judges; CaliforniaCommission on Judicial Qualifications

Frankel, Jack E. "Judicial Conduct and Removal of Judges for Cause in California" 203 Southern California Law Review (36) 1962-1963 72-87 United States

Removal of judges; judicial conduct; California judicial reform; California Commission on Judicial Qualifications

Frankel, Jack E. "Judicial Accountability—Unfitness, Transgression, and the Misfit: The State of the Art in California" 204 Los Angeles Bar Bulletin (49) Aug. 1974 411-432 United States

California Commission on Judicial Qualifications; judicial reform; removal of judges

Frankel, Jack E. "Judicial Discipline and Removal" 205 Texas Law Review (Vol. 44) June 1966 1117-1135 United States

California Commission on Judicial Qualifications; judicial reform; removal of judges

Frankel, Jack E. "Judicial Ethics and Discipline for the 1970s" 206 Judicatore (54.1) June-July 1970 18-23 United States

California Commission on Judicial Qualifications; judicial reform; removal of judges

Frankel, Jack E. "Removal of Judges—Federal and State" 207Journal of American Judicature Society (Vol. 48) 1965 177-182 United States

Removal of judges; health of public officials; impeachments of federal judges; California Commission on Judicial Qualifications

Frankel, Jack E. "What's in a Name? California Sets the Style" 208 L.A. Bar Bulletin (Vol. 41) 1966 189-193 United States

California Commission on Judicial Qualifications; judicial reform; removal of judges; judicial discipline

Freedman, James O. "Review Boards in the Administration Process" 209University of Pennsylvania LawReview (117.4) Feb. 1969 546-577 United States

Review boards; federal agencies; FCC Review Board; establishment of review boards

Freeman, Les "A Case for More 'Ombudsmen'" 210Municipal and Public ServicesJournal Apr. 9, 1971 494-495 Britain

Ombudsmanship in Britain; Parliamentary Commissioner

Fried, Robby "One Teacher's Quest for Liberation" 211 Chance May 1973 48-53 United States

Friedberg, Sidney "A New Technique in the Adjuncation of International Claims" 212Virginia Journal of International Law (10.2) 1970 282-299 United States

International redress of grievances; international claims settlement; Cuban ClaimsAct (1964)

Friedmann, Karl Anton"Controlling Bureaucracy: Attitudes in the Alberta Public Service Towards the Ombudsmann" 213

Canadian Public Administration (Administration publique du Canada)(19.1) Spring 1976 51-87 Canada (Toronto)

Ombudsmanship in Alberta; ombudsmanship in Canada; attitudes towards ombudsmen; perceptions of ombudsmen

Friedmann, Karl Anton and Burke M. Barker "Ombudsmen in Universities" 214

Canadian Association of University Teachers Bulletin (C.A.U.T Bulletin de l'a.c.p.u.)(20.3) Spring 1972 43-60 Canada

Campus ombudsmen; structure of campus ombudsman offices; procedures of campus ombudsman's office; objections to ombudsman office

Friedmann, Karl Anton "Commons, Complaints and the Ombudsman" 215 Parliamentary Affairs (21.1)Winter 1967-

1968 38-47 BritainParliamentary Commissioner for Administration; ombudsmanship in Britain; complaints procedure

Friedmann, Karl Anton "The Alberta Ombudsman" 216University of Toronto Law Journal (20) 1970 48-55 Canada

Ombudsmanship in Alberta; complaint-handling

Friedmann, Karl Anton"The Public and the Ombudsman: Perceptions and Attitudes in Britain and in Alberta" 217

Canadian Journal of Political Science (10.3) Sept. 1977 497-525 Canada

Ombudsmanship in Alberta; ombudsmanshipin Britain; attitudes towards ombudsmen; perceptions of ombudsmen

Fridholm, Rolf "Militieombudsmannaambetets Tillkomst" 218Studier över den svenska Riksdagens Kontrollmakt (17) 1930 217-246 Sweden

Frøbert, K.A.

"Individual Rights in a Modern Society: An interview with the Danish Ombudsman, or Public Affairs Commissioner, Professor Stephen Hurwitz" 219 Danish Foreign Office Journal (68) 1970 8-13 Denmark

Fry, Geoffrey K."The Sachsenhausen Concentration Camp Case and the Convention of Ministerial Responsibility" 220 Public Law Winter 1970 336-357 Britain

Sachsenhausen Concentration Camp; WWII-veteran British service-men's complaints; Nazi prison treatment; Parliamentary Commissioner for Administration; Sir Edmund Compton; ministerial responsibility

Gamson, Zelda F. "Performance and Personalism in Student-Faculty Relations" 221 Sociology of Education (40) Fall 1967 279-301 United States Student-faculty relations

Gariazzo, Marcelo Llosa "Necesitamos Un Ombudsman" 222Revista De Jurisprudencia Peruana(Vol. 34) 1975 328-333 Peru

Garner, J.F. "British Ombudsman" 223University of Toronto Law Journal (18.2) 1968 158-164 Canada

Ombudsmanship in Britain; Parliamentary Commissioner for Administration; jurisdiction of the Commissioner's office

Gaylin, Willard "Editorial: The Patient's Bill of Rights" 224 Saturday Review Feb. 24, 1973 22 United States Patients' rights; Patient's Bill of Rights

Gellhorn, Walter "Administrative Procedure Reform: Hardly Perennial" 225American Bar Association Journal (48) Mar. 1962 243-251 United States

Administrative procedure; oversight of administrators; oversight of federal regulatory agencies

Gellhorn, Walter "Authors and Editors: The Ombudsman Concept" 226 Publisher's Weekly (Vol. 191) Jan. 9, 1967 25 United States

Gellhorn, Walter"Citizens' Grievances Against Administrative Agencies—The Yugoslav Approach" 227 Michigan Law Review (64.3) Jan. 1966 385-420 United States

Citizen complaint procedures; ombudsmanship for Yugoslavia; administration of Communist countries; citizen-complaint handling in Communist countries; history of Yugoslavianadministration and complaint-handling

Gellhorn, Walter "Finland's Official Watchmen" 228University of Pennsylvania LawReview (114.3) Jan. 1966 327-364 United States

Ombudsmanship in Finland; Chancellor of Justice; Parliamentary Ombudsman; overviewof complaint-handling procedures

Gellhorn, Walter "The Norwegian Ombudsman" 229 Stanford Law Review (18) Jan. 1966 293-321 United StatesOmbudsmanship in Norway; limitations to ombudsman's power

Gellhorn, Walter "Ombudsmen and All That" 230 Harvard Alumni Bulletin (68) May 7, 1966 584-589 United StatesGeneral ombudsmanship; ombudsmanship for America; federal administrative oversight

Gellhorn, Walter "The Ombudsman in Denmark" 231 McGill Law Journal (12.1) 1966 1-40 Canada (Montreal)Ombudsmanship in Denmark; ombudsman's duties

Gellhorn, Walter "The Ombudsman in New Zealand" 232 California Law Review (53.5) Dec. 1965 1155-1211 United States

Ombudsmanship in New Zealand; overviewof ombudsman's office; ombudsman's duties; history of ombudsmanship in New Zealand

Gellhorn, Walter "The Ombudsman's Relevance to American Municipal Affairs" 233American Bar Association Journal (Vol. 54) Feb. 1968 134-140 United States

Municipal ombudsman; ombudsmanship in America

Gellhorn, Walter "Police Review Boards: Hoax or Hope?" 234 The Columbia University Forum (9.3) Summer 1966 5-10 United StatesPolice review boards; citizens' grievance mechanisms; police brutality

Gellhorn, Walter "Protecting Citizens Against Administrators in Poland" 235 Columbia Law Review (Vol. 65) Nov. 1965 1133-1166 United States

Ombudsmanship in Poland; redress of grievances; Procurator's Office; supervision of administrative acts; Code of Administrative Procedure

Gellhorn, Walter "Review of Administrative Acts in the Soviety Union" 236 Columbia Law Review (Vol. 66) June 1966 1051-1079 United StatesAdministrative procedure; complaint-handling in the Soviet Union; Procuracy

Gellhorn, Walter "Settling Disagreemments with Officials in Japan" 237 Harvard Law Review (79.4) Feb. 1966 685-732 United States

Dispute settlement; Administrative Management Agency; complaint handling; citizens' fear of government officials; ombudsmanship in Japan

Gellhorn, Walter "The Swedish Justitieombudsman" 238 Yale Law Review (75.1) Nov. 1965 1-58 United States

Justitieombudsman; Swedish ombudsmanship; history of Swedish Ombudsman; structure of ombudsman's office; ombudsman's tasks

Gibson, Dale "An Ombudsman for Manitoba" 239 Manitoba Bar News (15) Apr. 1966 467-485 Canada

Ombudsmanship for Manitoba; Canadian ombudsmanship; need for ombudsmen; alternatives to ombudsman; structure of proposed Manitoba Ombudsman office

Gibson, Dale, David H. Jones, William Norrie, Francis C. Muldoon, John McLean, Keith Knox, Donald Galbraith, Darcy McCaffrey, John Cararazan "An Ombudsman for Manitoba" 240 Manitoba Law Journal (2.1) 1966 61-76 Canada

Ombudsmanship for Manitoba; ombudsmanship in Canada; need for ombudsmen; alternatives to ombudsman; structure of proposed Manitoba Ombudsman office

Gilberson, Forbes "Will the Ombudsman Come to Canada?" 241 Canadian Business (37) July 1964 30-33, 36-39 CanadaOmbudsman proposal for Canada; opinions on ombudsmanship for Canada

Gimble, Gilbert "Panacea for the City's Ills: An Ombudsman" 242 D.C. Bar Journal (33.11) 1966 616-620 United States

Municipal ombudsmen; citizens' grievances;neighborhood service centers; Citizens Information Service

Ginsburgs, George and Arthur Stahnke

"The Genesis of the People's Procuratorate in Communist China, 1949-1951" 243 China Quarterly (20) Oct.-Dec. 1964 1-37 Britain

People's Procurate; ombudsmanship in China;ombudsmanship in Communist countries; complaint handling in Communist countries

Glasser, Ira and Alan Levine "Protecting Students' Rights: Ombudsmen v. Advocates" 244 Civil Liberties Apr. 1972 3, 6 United States Students' rights

Goldfarb, Ronald "Declaring a War in Injustice" 245 The New Republic (Vol. 152) Jan. 16, 1966 15-17 United StatesOverview of ombudsmanship; need for ombudsmen in America

Goldberg, Mitchel R and Jack N. Hyatt "Investigative Procedures of the Colorado Civil Rights Commission" 246 University of Colorado Law Review (40) Fall 1967 97-132 United States

Colorado Civil Rights Commission; Colorado Antidiscrimination Act; complaint investigation procedures; employment discrimination

Goldstein Jr., Burton B. "Due Process in the Public Schools: An Analysis of the Procedural Requirements and a Proposal for Implementing Them" 247 North Carolina Law Review (54) 1978 641-675 United States

Gottehrer, Dean M. and Michael Hostina "Essential Characteristics of a Classical Ombudsman" 248

American Bar Association's website (http://www.abanet.org/adminlaw/ombuds/essential.html) Jan. 18, 2001 United States

Private-sector ombudsmen; public-sector ombudsmen; general ombudsmanship

Unknown"Government's Assistance for Businessmen Cutting Through Federal Maze" 249 Commerce Today Sept. 20, 1971 13-16 United States

Ombudsman for Business office; Commerce ombudsman; Thomas E. Drumm, Jr.

Unknown "Government: Little Man's Champion" 250 Newsweek (Vol. 68) Dec. 12, 1966 28, 33 United StatesOmbudsmanship for America; general ombudsmanship

Gregory, Roy and Alan Alexander "'Our Parliamentary Ombudsman' Part I: Integration and Metamorphosis" 251 Public Administration (Vol. 50) Autumn 1972 313-331 Britain

Parliamentary Ombudsman; ombudsmanship in Britain; legislative debate over Ombudsman's office; Parliamentary Commissioner

Gregory, Roy and Alan Alexander"'Our Parliamentary Ombudsman' Part II: Development and the Problem of Identity" 252 Public Administration (Vol. 51) Spring 1973 41-59 Britain

Parliamentary ombudsman; ombudsmanship in Britain; legislative debate over Ombudsman's office; Parliamentary Commissioner

Greason, Samuel "In Nassau County: Ombudsman Describes His First Year" 253 Public Management (49.10) Oct. 1967 276-278 United StatesNassau County Public Protector; Nassau County, New York; Samuel Greason

Unknown "A 'Grievance Man' for the U.S.?" 254 Senior Scholastic (88) May 13, 1966 14-15 United States Citizens' complaints; federal ombudsman

Gross, Edwin J. "Needed: Consumer Ombudsmen" 255 Business and Society (9) Autumn 1968 22-27 United States

Consumer ombudsman; corporate ombudsman; role of ombudsman's office; general ombudsmanship

Grossman, Howard J. "Do School Districts Need an Ombudsman" 256The American School Board Journal (155.6) Dec. 1967 6-7 United States

Ombudsmen for public school districts; ombudsmanship in America

Grossman, Howard J. "The Ombudsman—New County Institution?" 257 The American County Government Aug. 1969 8-9, 53-54 United StatesCounty ombudsmen; Nassau County, New York

Unknown "Grumbles, Not Mutiny" 258 The Economist (Vol. 224) Sept. 23, 1967 1083-1084 Britain

Bundeswehr ombudsman; ombudsmanship in Germany; oversight of German government; complaint-handling for the German military

Guitar, Mary Anne "Ombudsman . . . New Man on Campus" 259 Seventeen Magazine (28.6) June 1969 22, 24 United States Campus ombudsmen

Gulliver, P.H. "Negotiations As A Mode of Dispute Settlement: Towards A General Model" 260 Law and Society Review Summer 1973 United States

Dispute settlement; negotiation; ombudsmanship in Tanzania

Gwyn, William B. "The Labour Party and the Threat of Bureaucracy" 261 Political Studies (19.4) Dec. 1971 383-402 Britain

Gwyn, William B."The Discovery of the Scandinavian Ombudsman in English-speaking Countries" 262 West European Politics (3.3) Oct. 1980 317-338 Britain Scandinavian ombudsmanship; public policy

Gwyn, William B. "The Ombudsman in Britain: A Qualified Success in Government Reform" 263 Public Administration (60) Summer 1982 177-195 Britain

Ombudsmanship in Britain; Parliamentary Commissioner for Administration; complaint-handling policies; problems with Parliamentary Commissioner's office; civil service policy

Gwyn, William B."Obstacles Within the Office of Economic Opportunity to the Evaluation of Experimental Ombudsman" (Reprint) 264 Public Adminstration Summer 1976 Britain

Office of Economic Opportunity; social action programs; Ombudsman Demonstration Programme; federal ombudsman projects

Gwyn, William B. "The British PCA: 'Ombudsman or Ombudsmouse?'" 265 The Journal of Politics (Vol. 35) 1973 45-69 United States

British Parliamentary Commissioner; ombudsmanship in Britain; Sir Edmund Compton

Gwyn, William B."'Justice' and the Ombudsman: A Case Study of Policy Formatting Within A Non-Coercive Public Interest Group" 266

Perspectives on Public Policy-Making: Tulane Studies in Political Science (Vol. 15) Undated 95-140 United States

Hahn, George "Der Wehrbeauftagte des schwedischen Reichstages 267 Archiv des öffentlichen Rechts (84.4) 1959 377-458 Germany

Halliday, Hugh A. "The Ombudsman in Canada" 268 Canadian Welfare (47) July-Aug. 1971 11-12, 29 CanadaOmbudsmanship in Canada; ombudsmanship in Manitoba; administrative ethics

Hamilton, Randy H. "Ombudsman or What?" 269 National Civic Review (57.3) 1968 132-137 United StatesGrievance mechanisms; citizens' complaints; general ombudsmanship

Hamilton, R.H. "Ombudsman, What He Can and Cannot Do" 270 American City (83) May 1968 40, 44 United StatesGeneral ombudsmanship; Institute for LocalSelf Government; Dr. Randy H. Hamilton

Hamilton, Randy H. "Hawaii Creates First Ombudsman" 271 National Civic Review (56.6) July 1967 400-402 United States Ombudsmanship in Hawaii

Hamilton, Randy H. "Can You Fight City Hall and Win?" 272 Public Management Oct. 1967 265-278 United States

Citizen grievances; Institute for Local SelfGovernment; general ombudsmanship; Dr. Randy H. Hamilton

Handler, Joel R. "Justice for the Welfare Recipient: Fair Hearings in AFDC—The Wisconsin Experience" 273 Social Service Review (43) Mar. 1969 12-34 United States

Office of Economic Opportunity; Aid to Families with Dependent Children; ombudsmanship in Wisconsin; welfare administration

Unknown "Handling the People's Grievances" (poor copy of original article) 274 The Christian Century (Vol. 82) Oct. 27, 1965 1310-1311 United States Ombudsmanship in BritainHanna, J.R. "How to be an Ombudsman" 275 Manchester Guardian Weekly Jan. 7, 1965 15 Britain Ombudsmanship in New Zealand

Hannigan, John A. "The Newspaper Ombudsman and Consumer Complaints: An Empirical Assessment" 276 Law & Society Review (11.4) Spring 1977 679-699 United States

Consumer complaints; newspaper ombudsman; ombudsmen and media; newspapers; ombudsmanship research

Hansell, Norris, Mary Wodarczyk, Harold M. Visotsky "The Mental Health Expediter" (Reprint) 277 Archives of General Psychiatry (Vol. 18) Apr. 1968 392-399 United States

Mental health expediter; ombudsmanship in health care

Harbor, Niels "Lodtrăkning og ombudsmand" 278 Ugeskrift For Retsvăsen (No. 6) Feb. 7, 1959 17-24 Denmark

Harris, Allen "Mental Illness, Due Process and Lawyers" 279 American Bar Association Journal Jan. 1969 65-67 United States

Mental institutions; committal against a patient's will; involuntarily held mental healthpatients; legal representation for the mentallyill

Harris, P.B. "The Path to the Rhodesian Ombudsman" 280 Rhodesian Law Journal (7) Apr. 1967 61-69Southern Rhodisia

(modern Zimbabwe)

Ombudsmanship in Rhodesia; ombudsmanship in Zimbabwe; administrative tribunals; infringement of property rights

Harter, Vance "Ombudsman: Mediator Between the Citizen and His Government" 281California Western InternationalLaw Journal (Vol. 10) 1974 325-359 United States

Ombudsmanship for America; general ombudsmanship; history of ombudsmanship

Hartley, Owen A. "Inspectors in British Government" 282 Public Administration (Vol. 50) Winter 1972 447-466 Britain Inspectorates; British inspectors

Havel, James T. "The Ombudsman" 283 Your Government (23.5) Jan. 15, 1968 1-3 United StatesGeneral ombudsmanship; ombudsmanship for America

Unknown "He Kept Them Honest" 284 Newsweek Sept. 15, 1969 65-66 United StatesPublic press investigation of government corruption; Drew Pearson

Heller, Kurt "Sind Ombudsmen und Rechtsanwaltschaft Konkurrenten?" 285 Osterreichische Juristen-Zeitung (30) Apr. 1975 169-173 AustriaHenkow, Hugo "Riksdagens Militieombudsman" 286 Statsvetenskaplig Tidskrift (65.1) 1962 1-14 Sweden

Herlitz, Nils "Publicity of Official Documents in Sweden" 287 Public Law 1958 50-69 Britain

Freedom of the Press Act (1949); open records policy; public accessibility to government records; Swedish records policy

Herman, Roger E. "Complaint Handling by Local Government" 288 Public Works (112.4) Apr. 1981 58-59 United StatesComplaint handling; complaints about local government; complaint-handling mechanisms

Hershey, Cary "Strategies for Change" 289 National Civic Review (59.1) Jan. 1970 15-20 United States

Hewitt, William H. "New York City's Civilian Complaint Review Board Struggle: Its History, Analysis and Some Notes" (Parts II and III of a multiple-part article) 290 Police (11)

July/Aug. 1967; Sept./Oct. 1967 14-29; 20-27 United States

New York City; Complaint Review Board; police review boards

Heyer, Robin S. "Citizen's Champion—Ombudsman" 291University of San Fernando Valley Law Review (1) Jan. 1968 122-138 United States General ombudsmanship; California

Hill, Larry B. "The New Zealand Ombudsman's Authority System" 292 Political Science (20.1) July-Sept. 1968 40-51 New ZealandNew Zealand ombudsmanship; New ZealandOmbudsman

Hill, Larry B. "Affect and Interaction in an Ambiguous Authority Relationship" 293 Journal of Comparative Administration May 1972 35-58 United StatesOmbudsmanship in New Zealand; New Zealand Ombudsman; general ombudsmanship

Hill, Larry B. "Complaining to the Ombudsman As An Urban Phenomenon: An Analysis of the New Zealand Ombudsman's Clients" 294 Urban Affairs Quarterly Sept. 1972 123-127 United States

Ombudsmanship in New Zealand; New Zealand Ombudsman; general ombudsmanship

Hill, Larry B. "Parliamentary Petitions, the Ombudsman and Political Change in New Zealand" 295 Political Studies (22.3) Sept. 1974 337-346 Britain

Ombudsmanship in New Zealand; New Zealand Ombudsman

Hill, Larry B. "The Role of Pressure Groups in the Policy Process" 296New Zealand Journal of Public Administration Mar. 1972 46-58 New Zealand

New Zealand Public Service Association; New Zealand Ombudsman; ombudsmanship in New Zealand

Hill, Larry B. Institutionalization, the Ombudsman, and Bureaucracy" 297The American Political Sciences Review(68.3) Sept. 1974 1075-1085 United States General ombudsmanship

Hill, Larry B. "Book Review—The Ombudsman Plan: Essays on the Worldwide Spread of an Idea by Donald Rowat" 298

Canadian Public Administration (Administration publique du Canada) Spring 1974 167-168 Canada

Hinckle, W. "Apologia: Ramparts First Magazine to Have Its Own Ombudsman" 299 Ramparts Magazine (Vol. 7) Sept. 7, 1968 4 United StatesOmbudsmen and media; ombudsmen for media organizations

Hirsch, Jakob "The Genesis of the Israel Public Complaints Commissioner" 300Publix Administration in Israel and Abroad: 1972 (13) 1973 119-128 Israel

Israeli Public Complains Commissioner; Israeli Knesset; general ombudsmanship

Hobbs, Anthony "The Next Step" 301 Freedom First (21) Winter 1960 3-7 India

Council on Tribunals; Administrative Committee; ombudsmanship in Britain; Counseil d'Etat; Franks Committee

Hogan, Charles

"Proposers of Reform: Review of Ombudsman and Others: Citizens' Protectors in Nine Countries and When Americans Complain: Governmental Grievance Procedures by Walter Gellhorn" 302 Saturday Review (Vol. 50) Jan. 7, 1967 37-38 United States

Citizens' protectors; general ombudsmanship; studies on ombudsmanship

Holland, D.C. "A British Ombudsman" 303 The Solicitor Quarterly (1.2) Apr. 1962 147-158 Britain

Ombudsmanship in Britain; Committee on Ministers' Powers; Whyatt Report; Parliamentary Commissioner; maladministration

Hollands, John H. "Ombudsman in Buffalo" 304 Legal and Brief Case (26) June 1968 224-230

Ombudsmanship in Buffalo, New York; general ombudsmanship; ombudsmanship in America; Buffalo Ombudsman DemonstrationProject; Citizens Administrative Service; ombudsman's duties

Holmberg, Hakon "Diskussionen Kring Justitieombudsmannaämbetet I Finland" 305 Statsvetenskaplig Tidskrift (Vol. 48) 1945 238-253 SwedenHolmberg, Hakon "Förslag Om Inrättande Av Ett Militieombudsmannaämbete I Finland" 306 Statsvetenskaplig Tidskrift (55.1) 1952 20-30 Sweden

Holmberg, Hakon "Frågan Om En Justitieombudsman Vid Standerlantdagarna" 306b

Svenska Litteratures Aellskopet i Finland 298. Historiska och Litteraturhistoriska Studier (20) 1944 172-218 Sweden

Holmquist, Bertil "JO och kommunerna" 307 Fran Departement och Nämnder (19.4) 1957 70-74 Sweden

Unknown "How Manitoba Plans to Help Administration of Justice" 308 The Financial Post Mar. 30, 1963 13 Britain

Ombudsmanship in Manitoba; Canadian ombudsmanship; Judicial Boundaries Commission; county court jurisdictions

Howard, Frances H. "The Children's Ombudsman in Sweden: Spokesperson for All Children" 309 Social Change in Sweden (No. 22) Feb. 1981 1-5 Sweden

Ombudsman for children; ombudsmanship in Sweden; child abuse; child advocacy

Hsin-chi, Kuan "The Jurisdiction and Powers of the British Ombudsman" 310 Hong Kong Law Journal (11.1) 1981 32-53 Hong KongOmbudsmanship in Britain; jurisdiction and authority of ombudsmen; maladministration

Huang, S.M. "Control of Executive Officers of Government" (partial article) 311Journal of the Indian Law Institute (5.2) Apr.-June 1963 181-190 India

Government oversight; general ombudsmanship; complaint investigation; brief overview of ombudsmanship

Hudson, James R. "Police-Citizen Encounters That Lead to Citizen Complaints" 312 Social Problems (18.2) Fall 1970 179-193 United StatesCitizens' complaints; Police Advisory Board;complaints against police

Unknown "Humanizing the U.S. Military" 313 Time Magazine Dec. 21, 1970 16, 19-22 United States

Antimilitarism; handling complaints in the military; reform of military life; reform of military base living

Hurwitz, Stephan "Public Trust in Government Services" 314 Danish Foreign Office Journal (No. 20) Aug. 1956 11-15 DenmarkPublic Affairs Commissioner; handling complaints; ombudsmanship in Denmark

Hurwitz, Stephan "Le Contrôleur général de l'Administration civile et militaire au Danemark" 315

Revue Internationale Des SciencesAdministratives (22.3) 1956 181-190 Belgium

Hurwitz, Stephan "Der dänische Parlamentskommissär für Zivil- unde Militärverwaltung" 316 Scheweizerische Juristen-Zeitung (57.6) Mar. 15, 1961 85-90 Switzerland

Hurwitz, Stephan "Control of the Administration in Denmark" 317Journal of the International Commission of Jurists (1.2)

Spring-Summer1958 224-243 Australia

Danish Parliamentary Commissioner for Civil and Military Government Administration; ombudsmanship in Denmark; jurisdiction and authority of ombudsman

Hurwitz, Stephan, H.W.R. Wader, and J.A.G. Griffith

"The Danish Ombudsman and His Office: Stephan Hurwitz in a discussion with two English lawyers" 318 The Listener May 12, 1960 835-838 Britain

Ombudsmanship in Denmark; ombudsman's duties; general ombudsmanship

Hurwitz, Stephan"The Danish Parliamentary Commissioner for Civil and Military Government Administration" 319 Extract of Public Law Autumn 1958 236-253 Britain

Danish Parliamentary Commissioner for Civil and Military Government Administration; ombudsmanship in Denmark; jurisdiction and authority of ombudsman

Hurwitz, Stephan "The Scandinavian Ombudsman" 320 Political Science (12.2) Sept. 1960 121-142 New Zealand

Danish Parliamentary Commissioner for Civil and Military Government Administration; ombudsmanship in Denmark; jurisdiction and authority of ombudsman; United Nations; Judicial and other Remedies against the Illegal Exercise or Abuse of Administrative Authority seminar

Hurwitz, Stephan"Denmark's Ombudsmand: The Parliamentary Commissioner for Civil and Military Government Administration" 321 Wisconsin Law Review (No. 2) Mar. 1961 169-199 United States

Danish Parliamentary Commissioner for Civil and Military Government Administration; ombudsmanship in Denmark; jurisdiction and authority of ombudsman

Hurwitz, Stephan "The Folketingets Ombudsmand" 322 Parliamentary Affairs (12.2) Spring 1959 199-208 Britain

Danish Parliamentary Commissioner for Civil and Military Government Administration; ombudsmanship in Denmark; jurisdiction and authority of ombudsman

Hurwitz, Stephan "Folketingets Ombudsmand Og Administrationen" 323 Nordisk Administrativt Tidsskrift (No. 2) Mar. 6, 1956 99-119 DenmarkHurwitz, Stephan "Ombudsmandens kompetence" 324 Ugeskrift For Retsvăsen (No. 21) May 23, 1959 147 Denmark

Unknown "If Government Gives You the Runaround" 325 Association Management (24) Apr. 1972 44-49 United StatesCorporate ombudsman; Thomas E. Drumm, Jr.; federal ombudsman

Ikeda, Walter H. "The Ombudsman in Hawaii: The Basic Premises" 326 Hawaii Bar Journal (7.1) Apr. 1970 17-29 United StatesOmbudsmanship in Hawaii; general ombudsmanship

Unknown "Injustice: Ombudspolitics" 327 The Economist (Vol. 213) Dec. 12, 1964 1226 Britain

Investigation of complaints against the police;British police; complaints against British police; handling police complaints

Unknown "In Nassau County: Ombudsman Describes His First Year" 328 Public Management (49.10) Oct. 1967 276-278 United StatesNassau County Public Protector; Nassau County, New York; Samuel Greason

Jackson, Basil "Ombudsman: A Job Which Must Have No 'Strings'" 329 The Financial Post (Vol. 61) Apr. 22, 1967 17-18 CanadaReport on implementation of ombudsmanshipin Canada

Jackson, Basil "Ombudsman: Hotseat Where You Learn About Humanity" 330 The Financial Post (Vol. 65) May 8, 1971 10 Canada

Canada's first ombudsman; ombudsmanship inAlberta; ombudsmanship in Canada; wrongfulimprisonment; wrongful arrest; cases handled by ombudsmen

Jackson, Larry "The New Way To Fight City Hall" 331 Parade May 13, 1973 United States

Ombudsmanship in America; municipal ombudsmen; little city halls; municipal government reaches out to its constituents

Jacob, Herbert"Contact with Government Agencies: A Preliminary Analysis of the Distribution of Government Services" 332

Midwest Journal of Political Science (16.1) Feb. 1972 123-146 United States

Public contact with government officials; public availability to government officials

Jacobsen, Paul "Om Knotrol Med Administrationen" 333 Juristen 1952 117-121 Germany

Jacomy-Millette, Annemarie"Is the Institution of the Ombudsman Applicable to Africa? Legislation Legislation and First Results" 334

Canadian Journal of African Studies (Revue canadienne des études africaines) (8.1) 1974 145-153 Canada

Ombudsmanship for Africa; Permanent Commission of Enquiry; Tanzania; Ghana; Mauritius; Sudan

Jägerskiöld, Stig "The Swedish Ombudsman" 335University of Pennsylvania Law Review(109.8) 1961 1077-1099 United States

Ombudsmanship in Sweden; Special Parliamentary Commissioner for the Judiciary; Civil Administration; Justitieombudsman ; civil rights; ombudsman's duties

Jeger, Lena "Talking Surgery" 336 Manchester Guardian Weekly Jan. 14, 1965 6 BritainOmbudsmanship in Britain; citizen complaints

Jensen, Sven Gram "Folketingets ombudsmand" 337 Juristen 1963 413-423 Germany

Jones, Mary Gardner "Wanted: A New System for Solving Consumer Grievances" 338 The Arbitration Journal (25.4) 1970 234-247 United StatesConsumer complaints; consumer grievances;complaint-handling mechanisms

Jovicic, Miodrag"Ombudsman—Zaštitnik Zakonitosti I Prava Gradana U Skandinavskim I Drugim Zemljama" 339 Arhiv za pravne I drušrvene nauke Apr. 1968 565-577 Croatia

Unknown "Judges: Remedy for Unfitness" 340 Time Magazine Mar. 26, 1965 63 United StatesRemoval of unfit judges; California judicial reform

Kachelhoffer, G.C."The First Four Reports of the Parliamentary Commissioner forAdministration" 341 South African Law Journal (85) Aug. 1968 289-298 South Africa

Parliamentary Commissioner for Administration; ombudsmanship in Britain

Kaddar, Shelomo "The Ombudsman of Jerusalem" 341bPublic Administration in Israel and Abroad (Vol. 9) 1969 176-189 Israel

Ombudsmanship in Israel; municipal ombudsmen; national ombudsmen; ombudsman's duties; roles of ombudsmen

Karve, D.G. "Parliamentary Supervision of Public Administration: A Danish Experiment" 342

Indian Journal of Public Administration (6.2) 1960 131-140 India

Parliamentary Supervision of Public Administration; ombudsmanship in Denmark;Parliamentary Commissioner

Kass, Benny L."We Can, Indeed, Fight City Hall: The Office and Concept of Ombudsman" 343 Administration Law Review (19.1) 1966 75-92 United States

Henry Reuss, Administrative Counsel; general ombudsmanship; ombudsmanship in America

Kastari, Paavo"The Parliamentary Ombudsman: His Functions, Position and Relation to the Chancellor of Justice in Finland" 344

International Review of Administrative Sciences (28.4) 1962 391-398 Belgium

Parliamentary Ombudsman; Chancellor of Justice; Finland

Katchadourian, Herant A. "The Psychiatrist as University Ombudsman" 345 Psychiatry (Vol. 36) Nov. 1973 446-456 United States

Psychiatrists functioning as ombudsmen; campus ombudsmen; first ombudsman for Stanford University

Katz, Leslie"The Commonwealth Ombudsman's Power to Compel Testimonial Activity for the Purpose of An Investigation" 346 Federal Law Review (2.3) Sept. 1980 321-345 United States

Ombudsmanship in Australia; jurisdiction andauthority of ombudsmen

Kaufman, Richard F. "The One-Eyed Watchdog of Congress" 347 Washington Monthly 1972 55-59 United States General Accounting Office

Keith, K.J. "The Ombudsman and 'Wrong' Decisions" 348New Zealand Universities Law Review (Vol. 4) Oct. 1971 361-393 United States

Ombudsmanship in New Zealand; general ombudsmanship

Kempf, Udo "Die Diskussion um einen Bürgerbeauftragten" 349"Der Bürger im Staat". Heft 2:"Parlamentsreform" June 1976 110-114 Germany

Kempf, Udo "Der Bürgerbeauftragter als Knotrollorgan" 350 Aus Politik und Zeitgeschichte Nov. 1973 17-19 GermanyKent, George "They Fight City Hall—And Win" 351 The Reader's Digest (83) July 1963 29-30, 35-36 United States Dr. Stephan Hurwitz; general ombudsmanshipKent, George "Where You Can Fight 'City Hall'" 352 The Rotarian (103.1) July 1963 38-40 United States General ombudsmanship

Kernell, John "Hawaii's Complaint Office Has 10 Years Experience" 353 Western City (45) Oct. 1969 30-31, 37 United StatesOmbudsmanship in Hawaii; general ombudsmanship; complaint office

Kiester Jr., Edwin "Ombudsman: New BMOC" 354 Today's Health (49.4) Apr. 1971 34-37 United StatesCampus ombudsmen; Michigan State University; James Rust

King, David C. "What This Country Needs Is A Good Ombudsman" 355 Kiwanis Magazine Apr. 1967 23-24, 53-56 United StatesOmbudsmanship for America; general ombudsmanship

King, Donald B. "The Consumer Ombudsman" 356 Commercial Law Journal Sept. 1974 355-360 United States Consumer ombudsmenKirchheiner, H.H. "Af Hensyn Til Mennesket" 357 Statsvetenskaplig Tidskrift (No. 4) 1967 282-292 Sweden

Kirchheiner, H.H. "En ombudsman i Holland? Enkelte randbemerkninger till en rapport" 358 Statsvetenskaplig Tidskrift (68.1) 1965 100-105 Sweden

Kjekshus, Helge "The Ombudsman in the Tanzanian One-Party System" 359 The African Review (1.2) Sept. 1971 13-29 Tanzania

Ombudsmanship in Tanzania; Permanent Commission of Inquiry; jurisdiction of the Commission; complaints procedure

Klein, Rudolf "Ombudsman Into Mediateur" 360 The Political Quarterly (47.1) Jan.-Mar. 1976 92-96 Britain Ombudsmanship in France; Mediateur

Klein, Rudolf "A Blessing in Disguise?" 361 Update Review Aug. 1975 295-296 United States

Health Service Commissioner; medical profession's hostile attitude towards ombudsmanship; ombudsmanship for health services

Klein, Rudolf "Ulster's Local Ombudsman" 362 New Society Mar. 25, 1971 385 British

Local ombudsmen; ombudsmanship in Ulster; ombudsmanship in Northern Ireland; UlsterCommissioner for Complaints

Kleinfeld, Vincent A. "An Ombudsman for Industry" 363Food, Drug, Cosmetic Law Journal (22.9) Sept. 1967 472-477 United States

Ombudsmanship for industry; general ombudsmanship

Klonoff, Robert "The Problems of Nursing Homes: Connecticut's Non-Response" 364 Adminitrative Law Review (31.1) Winter 1979 1-30 United States

Nursing homes; Nursing Home OmbudsmanBill; long-term care ombudsmanship; ombudsmanship in Connecticut

Knepler, Michael K. and J. Peterson "The Ombudsman's Uneasy" 365 Columbia Journalism Review July-Aug. 1978 54-57 United States

Newspaper ombudsmen; ombudsmen for media organizations; ombudsmanship in America

Unknown "Kommunerne og ombudsmanden" 366 K øbstadforeningens Tidsskrift (Vol. 21) Feb. 1958 409-412 Denmark

Korey, William "A Global Ombudsman" 367 Saturday Review Aug. 12, 1967 20 United States

Human rights; international human rights efforts; United Nations; High Commissioner'sOffice for Human Rights

Kramer, Andrew M. "Impasse Resolution in the Public Sector" 368 P.L.I. News (14.10) Feb. 2, 1977 United States Federal Trade Commission; trade regulationKrislove, Samuel "Taking Up the Ombudsman's Burden" 369 Polity (1.2) Winter 1968 242-249 United States Procurator system; general ombudsmanship

Kruszynski, Eugene "An Ombudsman for Public Education" 370 Phi Delta Kappan (50) Nov. 1968 155-158 United StatesOmbudsmen for public schools; general ombudsmanship; ombudsmanship for America

Kutner, Luis "World Habeas Corpus: Ombudsman for Mankind" 371 University of Miami Law Review (24) Winter 1970 352-388 United States World-wide human rights; United Nations

Unknown"Labour Relations Legislation in 1967: Labour Standards and Human Rights and Anti-Discrimination" 372 Labour Gazette (68) Jan. 1968 15-19 Canada

Labour relations; labour legislation; human rights; anti-discrimination; labour relations in Canada

Lachman, Seymour P. and David Bresnick "Educational Ombudsman for New York City?" 373 School and Society (Vol. 99) Mar. 1971 168-170 United States

Ombudsmen for public schools; ombudsmanship in New York; ombudsmanship in America; general ombudsmanship; campus ombudsmen

Land, Thomas "British Ombudsman Might Aid Alberta" 374 The Financial Post Jan. 7, 1967 18 Canada

Ombudsmanship in Canada; ombudsmanship in Alberta; Sir Edmund Compton; ombudsmanship in Britain; Parliamentary Commissioner

Landau, Martin"Redundancy, Rationality, and the Problem of Duplication and Overlap" 375 Public Administration Review (29.4) July-Aug. 1969 346-358 United States

Landstrem, Sten Stune "JO och kommunerna" 376Svenska Stadsförbundets Tidskrift (No. 4) 1957 108-114 Sweden

Langrod, Georges"Innovations Dans Le Domaine De Formation Des FonctinonairesBritanniques (réalisations et projets)" 377 La Scuola in Azione (No. 2) Feb. 1969 52-77 Italian

Langrod, Georges "La Vie Administrative A L'Etranger" 378 La Revue Administrative (No. 72) Nov.-Dec. 1959 664-673 France

La Roche, H.J."The Ombudsman in the Nordic Countries and the Case of Venezuela"(English translation of Spanish text) 379 Review (University of Zulia) (No. 19) Aug. 1966 40-44, 47-50 Venezuela

Scandinavian ombudsmanship; ombudsmanship in Venezuela; Fiscal General of the Republic; Public Prosecutor

Law, K.L. "Real Heart of A Negotiated Agreement" 380 NEA Journal (59) Feb. 1970 36-38 United StatesGrievance procedure; ombudsmen for public school systems; grievance processing

Unknown "Law Enforcement: Who Polices the Police?" 381 Time Magazine Apr. 30, 1965 58 United States

Civilian police review board; African-American grievances; complaints against police; ombudsmanship in America

Lawer, Neil "Boston's Little City Hall Program" 382 Public Administration Review (31.4) July-Aug. 1971 456-457 United States

Little city hall program; ombudsmanship in Massachusetts; ombudsmanship in Boston; ombudsmanship in America

Lawson, F.H. "An Inspector-General of Administration" 383 Public Law 1957 92-95 Britain

Layton, Robert and Ralph I. Fine "The Draft and Exhaustion of Administrative Remedies" 384 Georgetown Law Review (56.2) Dec. 1967 315-335 United StatesMilitary Selective Service Act of 1967; selective service; judicial review

Unknown "Legal Decisions Affecting Labour" 385 Labour Gazette (67) Apr. 1967 249-250 BritainGrievance procedures; wrongful dismissal; labour relations

Unknown "Legislators Studied As 'Grievance Men'" 386 National Civi Review (57.5) May 1968 276-277 United States

Leofolii, Ken"What the Right Ombudsman Would Do for Canada—If We CalledHim a Parliamentary Commissioner" 387 Maclean's Magazine (76) Apr. 18, 1964 6 Canada

Ombudsmanship for Canada; parliamentarycommissioner; ombudsmanship in Denmark

Levin, Benny "J.O." 388 Ugeskrift For Retsvăsen (No. 6) Feb. 9, 1952 13-35 DenmarkLevine, Alan H. "The Right of Students to Fair Disciplinary Procedures" 389 Human Rights (Vol. 4) 1975 313-320 United States Ombudsmen for public schoolsLevine, Richard H. "Schoolhouse Ombudsman" 390 Clearing House (44) Feb. 1970 354-355 United States

Lewis, Norman and P.J. Birkinshaw"Local Authorities and the Resolution of Grievances--Some Second Thoughts" 391 Local Government Studies Jan. 1979 7-21 Britain

Grievance mechanisms; local government; Commissioner for Local Administration;ombudsmanship in Britain

Lindell, Ingvar "JO:s och MO:s ställning stärkes" 392 Svensk Juristtioning (Vol. 24) 1939 487-489 SwedenLittle, John D., Chandler H. Stevens, and Peter Tropp "Citizen Feedback System: The Puerto Rico Model" 393 National Civic Review (60.4) Apr. 1971 191-198, 203 United States

Citizen feedback; ombudsmanship in PuertoRico; complaint handling

Llambias, H.J. "Wanted: An Ombudsman for Canada" 394 Edge (2) Spring 1964 81-91 Canada

General ombudsmanship; ombudsmanship in Canada; prisoner complaints; prison administration

Lloyd, Selwyn "Parliamentary Reform" 395 Freedom First (43) Summer 1965 9-11 IndiaGeneral ombudsmanship; ombudsmanship in Britain

Unknown "Local Debate Begins" 396 The Economist Nov. 15, 1969 BritainOmbudsmen for local government; ombudsmanship in Britain

Unknown "Local Government (Rights of the Public) Bill" 397 Municipal Review Oct. 1966 550 Britain

Local Government Bill; commissioner; handling complaints; ombudsmanship in Britain

Unknown "Local Ombudsman Bill for Lords" 398Municipal Reference Library Bulletin (18.1) July 1966 8-9 South Africa

Local Government Bill; ombudsmanship in Britain

Loeb, Robert L. "Community Mediation Center" 399 Legal Aid Briefcase (27.2) Dec. 1968 55-61 United StatesOmbudsmanship in Los Angeles; ombudsman-ship in California; ombudsmanship in America

London, Herbert "Underground Notes from a Campus Ombudsman" 400 Journal of Higher Education May 1970 350-364 United States Campus ombudsmenLondon, Herbert "Notes from a Campus Ombudsman" 401 Education Digest (36) Nov. 1970 32-34 United States Campus ombudsmenLong, Edward V. "Public Defender" 402 New York Times Book Review Nov. 27, 1966 United States

Louviere, Vernon "Panorama of the Nation's Business: The Fastest Scissors in the East?" 403 Nation's Business Dec. 1971 17 United StatesThomas E. Drumm, Jr.; Commerce ombudsman; ombudsmanship in America

Lowe, N.V. and H.F. Rawlings "Notes of Cases: The Local Ombudsman and Children in Care 404 The Modern Law Review (Vol. 42) July 1979 447-451 United StatesOmbudsmen for local government; ombudsmanship in Britain

Lundström, Olle "Om Riksdagens Militieombudsman" 405 Förvaltningsrättslig Tidskrift (No. 6) 1982 266-291 Sweden

Madden, John D. "The Ombudsman: Protector of the Public" 406St. John's University Alumni Magazine (13.4) Summer 1967 2-9 United States

Nassau County Public Protector; Nassau County, New York; Samuel Greason

Magnusson, Magnus "Sir Edmund Compton, in an Interview" 407 The Listener (Vol. 83) Mar. 19, 1970 368-369 BritainSir Edmond Compton; complaint investigation

Mall, Loren L. "Colorado's Ombudsman Office" 408 Denver Law Journal (45) Winter 1968 93-143 United States

Ombudsmanship in Colorado; ombudsmanship in America; general ombudsmanship

Malmgren, Robert "JO och tryckfriheten" 409 Statsvekenskaplib Tidskrift 1929 179-182

Unknown "Manitoba Ombudsman—Type Office Seems Restricted" 410 The Financial Post (Vol. 61) Jan. 14, 1967 7 Canada

Legislative Commissioner for Administration; ombudsmanship in Manitoba; ombudsmanship in Canada

Marks, Raymond F. and Darlene Cathcart "Discipline Within the Legal Profession: Is It Self-Regulation?" (Reprint) 411 Illinois Law Forum (No. 2) 1974 193-235 United States

Marshall, Geoffrey "In the News: A Critique of the Ombudsman Report" 412 The Lawyer (4.3) 1961 29-32 United States Ombudsmanship in Britain

Marshall, Geoffrey"Comment: The New Zealand Parliamentary Commissioner (Ombudsman)Act, 1962)" 413 Public Law Spring 1963 20-22 Britain Ombudsmanship in New Zealand

Mathiassen, Jorgen "Ombudsmand og forvaltningsret" 414 Nordisk Administrativt Tidsskrift (No. 3) 1971 225-240 Denmark

Mathur, Ramesh Narain "Need for an Ombudsman for Successful Planning" 415 Indian Journal of Political Science (24.4) Oct.-Dec. 1963 347-354 IndiaOmbudsmanship for India; Whyatt Report; Soviet Union procuratorship

McBain, R.T.G. "Grievance Procedure Becoming Legalistic" 416Canadian Personnel and IndustrialRelations (14) Mar. 1967 4, 6 Canada Grievance procedures

McBrearty, James C. "Handling Grievances Under Collective Bargaining Agreements" 417 Arizona Review (19) Feb. 1970 14-17 United StatesGrievance procedures; grievance handling; collective bargaining

McBride, T.J. "The Nova Scotia Ombudsman" 418 The Dalhousie Law Journal (2.1) 1975 182-200 Canada

Ombudsmanship in Nova Scotia; ombudsmanship in Canada; general ombudsmanship

McClellan, George C. "The Role of the Ombudsman" 419 University of Miami Law Review (23)Winter-Spring

1969 463-475 United States General ombudsmanshipMcDonald, D.C. "The Alberta Ombudsman Act" 420 University of Toronto Law Journal (19) 1969 257-263 CanadaMcKay, Robert B. "National News Council as National Ombudsman" 421 St. Louis Law Journal (Vol. 21) 1977 102-112 United States Newspaper ombudsmen

McKerzie, Robert B. "Maturation of the Two Movements: Labor and Civil Rights Movements" 422 Monthly Labor Review (90) July 1967 36-38 United States

McMahan, H.D. "No More Land-Development Tie-ups" 423 American City (84.8) Aug. 1969 85-87 United States

General ombudsmanship; land-developmentpolicy administration; ombudsmanship in Texas; ombudsmanship in America

Means, Ingunn N. "The Norwegian Ombudsman" 424 The Western Political Quarterly (21.4) Dec. 1968 624-650 United StatesOmbudsmanship in Norway; general ombudsmanship

Meyer, Paul R. "The Effects of an Ombudsman" 425 The Bureaucrat (8.4)Winter

1979/1980 19-24 United States General ombudsmanship

Middleton, K.W.B. "The Ombudsman" 426 The Juridical Review (3) Dec. 1960 298-306 ScotlandGeneral ombudsmanship; Committee on Ministers' Powers

Milligan, David T. "Remedies Available to a Victim of Employment Discrimination" 427 Ohio State Law Journal (29) Spring 1968 456-493 United StatesEmployment discrimination; ombudsmanship in Ohio

Minattur, Joseph "Ombudsman in India" 428 Supreme Court Journal May 1968 37-47 India Ombudsmanship in India

Minattur, Joseph "Ombudsman in Mauritius" 429 Modern Review (124.8) Aug. 1969 580-586 IndiaOmbudsmanship in Mauritius; general ombudsmanship

Mitchell, J.D.B. "To Be An Ombudsman" 430 Manchester Guardian Weekly Jan. 14, 1965 16 Britain

Mohapatra, Manindra Kumar"Citizens, Urban Administrators and 'Executive Ombudsmen' inAmerican Cities" (Reprint) 431 Nagarlok Jan.-Mar. 1976 19-26 India Municipal administration; citizens' complaints

Mohapatra, Manindra Kumar"Ombudsmanic Structure in an American Metropolis: A Study of Complaint-Handling by a Extra-legal Mechanism" (Reprint) 432 International Behavioral Scientist (6.3) Sept. 1974 1-10 India

Complaint-handling mechanisms; citizens' complaints; municipal ombudsmen

Mohapatra, Manindra Kumar"'Executive Ombudsman' in an American City—A Mechanism for Handling Complaints" 433 Local Government Studies July 1978 25-38 United States

Complaint-handling mechanisms; citizens' complaints; municipal ombudsmen

Moncrieff, Anthony "The Court of Last Resort" 434 The Listener (Vol. 83) Mar. 19, 1970 367-368 BritainParliamentary Commissioner; ombudsmanship inBritain; Sir Edmund Compton

Moncrieff, Judith A."Ombudsman Post Gets Scrutiny: American Assembly Urges Nationwide Establishment" 435 National Civic Review (59.7) July 1970 399-400 United States

Monteiro, J.B. "The Ombudsman and Its Relevance to India" 436 The Modern Review (3.4) Apr. 1962 326-328 IndiaOmbudsmanship for India; general ombudsmanship

Morgan, Glenn G. "The Soviet Procuracy's 'General Supervision' Function" 437 Soviet Studies (11.2) Oct. 1959 143-172 United States Soviet Union Procuracy

Mukerji, Shanker P. "Government Without Tears—A Survey" 438Indian Journal of Public Administration (14.2) Apr.-June 1968 277-307 India

Administrative procedure; administrative justice; Citizen's Advice Bureau

Mundell, David W. "'Ombudsman for Canada?' Text of Address Given at Ontario Law Society Meeting, February 1964" (Reprint) 439 Canadian Bar Journal June 1964 179-209 Canada

Ombudsmanship for Canada; general ombudsmanship

Mundinger, Donald C. "A Brief for a University Ombudsman" 440 Liberal Education (55.3) Oct. 1969 373-380 United States Campus ombudsmenMundinger, Donald C. "The University Ombudsman" 441 Journal of Higher Education (38.9) Dec. 1967 493-499 United States Campus ombudsmen

Musoke, Mubiru "Uganda Needs An Ombudsman: A Case For An Ombudsman" 441b Makerere Law Journal (1.1) 1971 92-105 UgandaOmbudsmanship for Uganda; general ombudsmanship; Commission of Inquiry

Nader, Laura and Linda R. Singer "Dispute Resolution . . ." 442California State Bar Journal (51.4—Supplement) July 1976 281-286 United States Grievance-handling mechanisms

Nebenzahl, Iszak E. "The Control of State Administration in Israel" 442bPublic Administration in Israel and Abroad (14) 1973 9-15 Israel Ombudsmanship in Israel

Unknown "Need Help? Just Call Businessman's Ombudsman" 443 Industry Week Aug. 30, 1971 30 United StatesOmbudsman for business; ombudsmanship in Ohio

Neier Aryeh "Civilian Review Boards—Another View" 444 Criminal Law Bulletin (2.8) Oct. 1966 10-18 United StatesCivilian review boards; ombudsmanship in America; citizens' complaints against police

Unknown"The New Ombudsman Program Helps Local Officials Find Resources" (Reprint) 445 Cities & Villages 1972 United States

Ombudsmanship in Ohio; ombudsmen for local government

Unknown "New Zealand: The Ombudsman in Action" 446 Round Table Mar. 1965 185-190 BritainOmbudsmanship in New Zealand; general ombudsmanship

Newman, Frank C."Natural Justice, Due Process and the New International Covenants on Human Rights: Prospectus" 447 Public Law Winter 1967 274-313 Britain

Human rights; international human rights covenants; United Nations

Newman, Frank C. "Interpreting the Human Rights Clauses of the UN Charter" 448 Human Rights (Vol. 2-3) 1972 283-291 United States Human rights; United Nations

Newman, Frank C. "Ombudsmen and Human Rights: The New UN Treaty Proposals" 449 University of Chicago Law Review (34.4) Summer 1967 951-962 United StatesHuman rights; United Nations; general ombudsmanship

Nielsen, Kurt "Ombudsmandens indseende med kommunerne" 450 Ugeskrift For Retsvăsen (95, Part B) 1961 221-229 Denmark

Nielsen, Nordskov "The Danish Ombudsman" 451Administration Journal of the Institute of Public Administration of Ireland (21.3) Autumn 1973 355-364 Ireland

Ombudsmanship in Denmark; jurisdiction and authority of ombudsmen

Nilsson-Sljernquist, Nils "Översikter Och Meddelanden" 452 Statsvetenskaplig Tidskrift (50) 1947 320-328 Sweden

Nolan, John "Newfoundland Needs an Ombudsman" 453 Newfoundland Quarterly (66) Feb. 1967 27-29 CanadaOmbudsmanship for Newfoundland; ombudsmanship for Canada

Unknown "No Ombudsman in Alberta Until House Meets in '67" 454 The Financial Post (Vol. 60) Mar. 19, 1966 3 Canada

Nodenes, Kari Holtan "Norway: The Consumer Institutions" 455 EFTA Bulletin (16.3) Apr. 1975 15-17 SwitzerlandConsumer affairs; consumer ombudsmen; Consumer Council

Northey, J.F. "Manitoba Ombudsman Act 1969" 456 Manitoba Law Journal (4.1) 1970 206-212 Canada

Norton, Patrick M. "The Tanzanian Ombudsman" 457International and Comparative LawQuarterly (Vol. 22) Oct. 1973 603-621 Britain

Ombudsmanship in Tanzania; Permanent Commission of Inquiry; jurisdiction of the Commission; complaints procedure

Unknown "Now Canada Has Second Ombudsman" 458 The Financial Post (Vol. 61) Oct. 14, 1967 43 CanadaOmbudsmanship in New Brunswick; ombudsmanship in Canada

Unknown "Now: A Swing to 'Ombudsman' By U.S. Companies" 459 U.S. News and World Report (70.14) Apr. 5, 1971 39 United States

Nyman, Jim "British Columbia's Proposed Labour Ombudsman: Some Reflections" 460 Queen's Law Journal Undated 3-42 CanadaLabour ombudsmen; ombudsmanship for British Columbia

Unknown "Office of Public Protector" 461 Nassau Lawyer (14) Feb. 1967 13-15 United States

Nassau County, New York; ombudsmen for local government; jurisdiction and authority of ombudsmen

Oganvic, Nicholas J. "The Complaint Office: A New Service for Employees" 462 Public Personnel Review (30) Oct. 1969 211-215 United StatesComplaint handling; U.S. Civil Service Commission

Unknown "Ohio State Ombudsmanship" 463 Intellect Nov. 1972 76-77 United StatesOmbudsmanship in Ohio; ombudsmanship in America; campus ombudsmen

Olson, David J. "Citizen Grievance Letters as a Gubernatorial Control Device inWisconsin" 464 The Journal of Politics (31.3) Aug. 1969 741-755 United States

Citizen grievances; ombudsmanship in Wisconsin; ombudsmanship in America

Unknown "Ombudscompton" 465 The Economist Aug. 13, 1966 626 BritainParliamentary Commissioner; Sir Edmund Compton

Unknown "Ombudsman" 466 The Atlantic Advocate (57) May 1967 69 CanadaGeorge B. McClellan; ombudsmanship in Canada; ombudsmanship in Alberta

Unknown "Ombudsman for Canada?" 467 Chitty's Law Journal (12.4) Feb. 1964 89-91 Canada General ombudsmanship

Unknown "Ombudsman Serves Business" 467b Credit and Financial Management Nov. 1971 11, 40 Commerce ombudsman; Thomas E. Drumm, Jr.

Unknown "Ombudsman Idea Gains Supports" 468 Nation's Cities (7.12) Dec. 1969 32-33 United StatesGrievance mechanisms; citizen grievances; general ombudsmanship

Unknown "Ombudsman" and "The Parliamentary Commissioner for Administration" 468b Freedom First (45) Winter 1966 43 India

Unknown "Ombudsman on the Campus" 469 The Center Magazine July/Aug. 1980 19-23 United StatesCampus ombudsmen; Geoffrey Wallace; University of California; Santa Barbara

Unknown "Ombudsman: Not So Much What He Says" 470 The Economist (225 —part 1) Dec. 23, 1967 1209 BritainOmbudsmanship in Britain; Sir Edmund Compton; Parliamentary Commissioner

Unknown "Ombudsman's office is busy, but many firms still ignore it" 470b Industry Week Mar. 27, 1972 20-21 Thomas E. Drumm, Jr.; Commerce ombudsmanUnknown "Ombudsmen in Quebec, N.B. and Alta" 471 World Affairs (35.14) Oct. 1969 United States Ombudsmanship in Canada

Unknown "Ombudsman Office Being Flooded By More and More Calls for Aid" 472 Commerce Today July 26, 1971 24 United States Commerce ombudsman; Thomas E. Drumm, Jr.

Unknown "Ombudsman Office Created in Oregon" 473 National Civic Review (59.5) May 1970 266 United StatesOmbudsmanship in Oregon; ombudsmanship in America

Unknown "Ombudsman: Labour's Ombudsman" 474 The Economist (Vol. 212) July 4, 1964 24 BritainParliamentary Commissioner; British Labour Party; ombudsmanship in Britain

Unknown "Ombudsman: Open for Business" 475 Statist Apr. 7, 1967 678-679 Britain

Parliamentary Commissioner for Administration; ombudsmanship in Britain; Sir Edmund Compton

Unknown "An Ombudsman for the U.S.?" 475b Center Diary (14) Sept-Oct. 1966 19-25Ombudsmanship for America; Stanley V. Anderson

Unknown "Ombudsman Proposed for Seattle Area" 476 National Civic Review (58.9) Oct. 1969 438-439 United StatesOmbudsmanship in Washington State; ombudsmanship in America; The Rumor Center

Unknown "Ombudsman: Softly, Softly" 477 The Economist (Vol. 230) Mar. 1, 1969 48 Britain

Parliamentary Commissioner for Administration; ombudsmanship in Britain; Sir Edmund Compton

Unknown "The Ombudsman" 478 Freedom First (46) Spring 1966 38-41 India

Parliamentary Commissioner for Administration; ombudsmanship in Britain; Sir Edmund Compton

Unknown "The Ombudsman in Nassau Co." 479 National Civic Review (56.2) Feb. 1967 116-117 United StatesNassau County, New York; ombudsmanship in America

Unknown "Ombudsmanque" 480 The Economist (Vol. 217 —Part 1) Oct. 16, 1965 247 BritainParliamentary Commissioner; ombudsmanship inBritain

Unknown "The Ombudsman" 481 Newsweek (74.24) Dec. 15, 1969 100-104 United States General ombudsmanship

Unknown "The Ombudsman--What He Can and Cannot Do" 482 American City (83.5) May 1968 40, 44 United StatesOmbudsmanship in America; general ombudsmanship

Unknown "Ombudsmen" (news updates on laws related to Ombudsman worldwide) 483 Commonwealth Law Bulletin (5.3) July 1979 868-878 Britain

Unknown "The Ombudsman" 484 New Ways Summer 1971 6-7

Dayton, Ohio; Joint Office of Citizen Complaints; Office of Economic Opportunity; Charles F. Kettering Foundation; Ted Bingham; general ombudsmanship

Unknown "The Ombudsman" 485 Nation's Cities Dec. 1969 32-33 United States Grievance mechanisms; general ombudsmanship

Unknown "An Ombudsman and Parliamentary Reform" 486 The Political Quarterly (37) Jan.-Mar. 1966 1-7 BritainOmbudsmanship in Britain; judicial review; Parliamentary Commissioner

Unknown"An Ombudsman for Scotland? The First Report of the Council on Tribunals" 487 The Scots Law Times June 25, 1960 119-120 Scotland

Ombudsmanship for Scotland; Council on Tribunals

Unknown "The Ombudsman . . . He Fights for People's Rights" 488 Junior Scholastic Jan. 6, 1967 13-14 United States General ombudsmanshipUnknown "Ombudsmannen For Forsvaret I Norge" 489 Statsvetenskaplig Tidskrift (55.5) 1952 405-413 Sweden

Unknown "Ombudsman Seeks Guidance" 490 Manchester Guardian Weekly Nov. 16, 1967 4 BritainParliamentary Commissioner for Administration; ombudsmanship in Britain

Unknown "Ombudsman at Work" 491 The Economist June 23, 1962 1222 Britain United Nations; general ombudsmanshipUnknown "Ombudsman: A Flat Rejection" 492 The Economist Nov. 17, 1962 653, 656 Britain Ombudsmanship for BritainUnknown "Ombudsman Is Link to 13 Agencies" 493 Commerce Today May 17, 1971 24 United States General ombudsmanship

Unknown "Ombudsman Offices Opening Up As Result of Federal Concept" 494 Commerce Today Feb. 21, 1972 26-27 United StatesOmbudsmen in business; Commerce ombudsman; general ombudsmanship

O'Neill, David P. "The New Zealand Ombudsman" 495 America (112) Jan. 30, 1965 166-168 United StatesOmbudsmanship in New Zealand; Parliamentary Commissioner; general ombudsmanship

Oody, L.T. (Committee Chairman)

"Report of the Special Committee of Justice, Jamacia (Jamacian Section of the International Commission of Jurists): On the Feasibility of Instituting the Office of Ombudsman in Jamacia" 496 Philippine Law Journal (42) May 1967 544-553 Philippines

Os, Audvar "Generalprokurøren En Norsk Sivilombudsmann" 497 Nordisk Administrativt (37.2) 1956 156-159 NorwayOs, Audvar "Nyt fra Norge" 498 Juristen (Vol. 44) 1962 388-390 GermanyOs, Audvar "Ombudsmannens kompetanse" 499 Lov og Rett (No. 4) 1962 172-176 NorwayOs, Audvar "Stortingets ombudsmann for forvaltningen" 500 Nordisk Administrativt Tidsskrift (Vol. 1) 1963 46-66 Norway

Osborn, Robert J. "Citizen Versus Administration in the U.S.S.R." 501 Soviet Studies (17.2) Oct. 1965 227-237 United StatesOmbudsmanship in the Soviet Union; citizen complaints

Osew, E.A. "The Role of a Parliamentary Commissioner (alias Ombudsman)" 502 Review of Ghana Law (1.1) May 1969 45-54 Ghana

Ombudsmanship in Ghana; ombudsmanship in Africa; ombudsmanship in Britain; general ombudsmanship

Palen, Frank S. "Media Ombudsmen: A Critical Review" 503 Law & Society Review (13.3) Spring 1979 799-850 United StatesOmbudsmanship for media organizations; ombudsmen and media; grievance mechanisms

Unknown "The Parliamentary Commissioner for Investigations" 504 New Zealand Law Journal (37.18) Oct. 3, 1961 273-274 New Zealand Ombudsmanship in New Zealand

Unknown "Parliamentary Commissioner: Half an Ombudsman" 505 The Economist (Vol. 218—part 2) Feb. 19, 1966 688 BritainParliamentary Commissioner; ombudsmanship inBritain

Unknown "The Parliamentary Ombudsman of Finland" 506Finnish Features—Ministry for ForeignAffairs (Helsinki) (No. 6) 1964 1-5 Finland

Ombudsmanship in Finland; Chancellor of Justice; Parliamentary Ombudsman; general ombudsmanship

Parson, Donald P.

"The Individual Right of Petition: A Study of Methods Used by International Organizations to Utilize the Individual as a Source of Information on the Violations of Human Rights" 507 Wayne Law Review (Vol. 13) 1967 678-705 United States United Nations; human rights

Paterson, D.E. "The New Zealand Ombudsman as a Protector of Citizens Rights" 508Journal of International and Comparative Law (2) Sept. 1969 395-430 Britain

Ombudsmanship in New Zealand; general ombudsmanship

Patterson, A.N. "The Ombudsman" 509University of British Columbia Law Review (6) Apr. 1963 778-781 Canada

Ombudsmanship for Canada; general ombudsmanship

Payne, Pamela "Planning Appeals" 510 Town Planning Institute Journal (57) Mar. 1971 114-119 BritainPazen, Dick "Ombudsman" 511 Informational Bulletin (67.6) Apr. 1967 1-12 United StatesPedersen, Inger Margrete "Ombudsmandsinstitutionen I Danmark" 512 Nordisk Administrativt Tidsskrift (Vol. 4) 1962 248-273 Norway

Pedersen, Inger Margrete "The Danish Parliamentary Commissioner in Action" 513 Public Law 1959 115-127 United States Ombudsmanship in Denmark; Stephan HurwitzPelofsky, Joel and Lawrence H. Pelofsky "Employees' Rights Under the National Labor Relations Act" 514 Missouri Law Review (32) Spring 1967 211-228 United States

Unknown "People Get An Ally in 'Fighting City Hall'" 515 U.S. News and World Report Aug. 13, 1973 45-47 United StatesCitizen complaints; general ombudsmanship; ombudsmanship in America

Peterson, C. Donald "Minnesota News Council: Solving Disputes without Courts" 516American Bar Association Journal (Vol. 66) Aug. 1980 968-972 United States

Ombudsmanship in Minnesota; ombudsmanship in America; dispute resolution

Petrén, Gustav "Den Svenska Ombudsmannainstitutionen Under Debatt" (Reprint) 517 Nordish Administrativt Tidsskrift Undated 8-20 NorwayPetrén, Gustav "Justitieombudsmannens Uppsikt Över Förvaltningen" 518 F övaltningsrăttslig Tidsskrift (No. 1) 1953 79-95 Denmark

Pettefer, J.C. "Effective Grievance Administration" 519 California Management Review (13.2) Winter 1970 12-18 United StatesGrievance mechanisms; Lockheed-California Company

Phillips, E.K. "Cantebury Celebrate Twenty-Fifth Anniversary" 520New Zealand Journal of Public Administration (22.2) Mar. 1960 76-80 New Zealand Public Service Administration Society

Pilcher, Wayland D. "Police Abuse of Authority: Judicial or Administrative Solution?" 521 Public Affairs Comment (15.3) May 1969 1-4 United States Complaints against police; police abuse

Pious, Richard M. "Policy and Public Administration: The Legal Service Program in the War on Poverty" 522 Politics & Society (1.3) May 1971 365-391 United States Public administration

Unknown "A Children's Ombudsman? Planning a Children's Advocacy System" 523 Current (125) Jan. 1971 3-4 United States Children advocacyUnknown "Plural and Local" 524 The Economist (Vol. 232) July 26, 1967 18 Britain Complaints against local government

Poole, K.P. "Organising the Ombudsman" 525 Local Government Chronicle Nov. 1, 1969 2074-2076 BritainGeneral ombudsmanship; Parliamentary Commissioner for Administration

Poole, K.P. "The Northern Ireland Commissioner for Complaints" 526 Public Law Summer 1972 131-148 Britain Ombudsmanship in Northern Ireland

Potthoff, E.H. "An 'Ombudsman' U.S. Style" 527 American City (83.7) July 1968 152, 154-155 United States Ombudsmanship in America; citizen complaintsUnknown "Poverty Crusade Plans Ombudsman" 528 National Civic Review (56.5) May 1967 291-292 United States War on PovertyPowell-Smith, Vincent "An Ombudsman for Britain?" 529 The Law Journal (115) Oct. 1, 1965 657-658 General ombudsmanship

Powles, Sir Guy "The Office of Ombudsman in New Zealand" 530 Journal of Administration Overseas (7.1) Jan. 1968 287-292 Britain Ombudsmanship in New ZealandPowles, Sir Guy and G.S. Orr "The Procedural Approach to Administrative Justice" 531 The New Zealand Law Journal Mar. 2, 1965 79-87 New Zealand

Powles, Sir Guy"Aspects of the Search for Administrative Justice with Particular Reference to the New Zealand Ombudsman" 532

Canadian Public Administration (Administration publique du Canada) (9) June 1966 133-157 Canada Ombudsmanship in New Zealand

Powles, Sir Guy "Citizen's Hope: Ombudsmen for the 1980s" (Reprint) 533 Commonwealth Law Bulletin (5.2) Apr. 1979 522-534 Britain General ombudsmanship

Powers, Margrethe R. "An Ombudsman in New York?" 534 Albany Law Review (27) Jan. 1963 84-96 United StatesOmbudsmanship in America; general ombudsmanship

Unknown "A Premature Bill" 535 County Councils Gazette Nov. 1966 283 Britain Parliamentary Commissioner

Unknown "The Principle of the Ombudsman" 536The Royal Bank of Canada Monthly Letter (52.11) Nov. 1971 1-4 Canada General ombudsmanship

Puerto Montoro, Miguel

"La Alternativa Densor del Pueble-Ministerio Fiscal en la Garantia Jurisdicional de dereches fundamentales y libterades públicas en España" (article in Spanish) 537

International Review of Administrative Sciences (46.1) 1980 48-60 Belgium

Pugh, Sir Idwal "The Ombudsman—Jurisdiction, Powers and Practice" 538 Public Administration (Vol. 56) Summer 1978 127-138 BritainParliamentary Commissioner for Administration; ombudsmanship in Britain

Puhakka, Y.W."Eduskunnan Oikeusasiamiehen Asema Ja Tehtävät" (with separate English translation) 539 Defensor Legis (10) 1929 93-114 Sweden

Purcell, James F. "Who Needs an Ombudsman?" 540 Public Utilities Fortnightly (86.5) Aug. 27, 1970 13-16 United States

Consumer ombudsman; corporate ombudsman; ombudsmen for public utility companies; ombudsmanship in America

Purchase, C.E. "The Parliamentary Commissioner for Investigations" 541 New Zealand Law Journal (38) 1962321-324, 374-377 New Zealand Ombudsmanship in New Zealand

Rawstorne, Philip "'Ombudsman' finds Foreign Office to be at fault" 542 Manchester Guardian Weekly Dec. 28, 1967 4 Britain

Sachsenhausen Concentration Camp; WWII-veteran British service-men's complaints; Nazi prison treatment; Parliamentary Commissioner for Administration; Sir Edmund Compton; ministerial responsibility

Raymond, John M. "Don't Ratify the Human Rights Conventions" 543 American Bar Association Journal (54) Feb. 1968 141-143 United States Human rights Reading, John H. "Citizen's Grievance Procedure" 544 Mayor and Manager (11.2) Feb. 1968 8-9 United States Grievance procedures Reed, James E. "Exhaustion of Administrative Remedies in California" 545 California Law Review (56.4) Aug. 1968 1061-1097 United StatesRegan, D.E. "Complaints Against the Police" 546 The Political Quarterly (42.4) Oct.-Dec. 1971 402-413 Britain Complaint investigation

Reid, Alan D. "The New Brunkswick Ombudsman Act" 547 University of Toronto Law Journal (18.4) 1968 351-371 CanadaOmbudsmanship in Canada; general ombudsmanship

Unknown "Report of the Mid-America Assembly on the Ombudsman" 548 St. Louis University Law Journal (12.4) Summer 1968 586-595 United States

Unknown"Report of the Temple University American Assembly on 'An Ombudsman for American Government?'" 549 Temple Law Quarterly (42.2) Winter 1969 156-163 United States

Reuss, Henry S. "An 'Ombudsman' for America" 550 New York Times Magazine Sept. 13, 1964 30, 134-135 United States

Reuss, Henry S. and Stanley V. Anderson "The Ombudsman: Tribune of the People" (Reprint) 551

The Annals of the American Academy of Political and Social Science (Vol. 363) Jan. 1966 44-51 United States General ombudsmanship

Reuss, Henry S. "An American Ombudsman?" 552 Public Management (49.10) Oc.t 1967 265-267 United States Ombudsmanship for AmericaReuss, Henry S. "A Trouble-Shooter for Congress" 553 The Progressive Feb. 1966 23-26 United States

Ridley, F."The Parliamentary Commissioner for Military Affairs in the FederalRepublic of Germany" 553b Political Science (U.K.) (12.1) Feb. 1964 1-20 Britain

Ritter, J.A. and M. Liebowitz "Press Councils: The Answer to Our First Amendment Dilemma" 554 Duke Law Journal (No. 5) 1974 845-869 United States Press councils; newspapers

Robbins, Irving "Guidelines for Grievances" 555 Nation's Schools (85) Apr. 1970 89-90 United StatesComplaint handling; ombudsmanship in public school systems; teachers' complaints

Roberts, Leslie "The Overwhelming State" 556 Montrealer (38) Oct. 1963 13 Canada General ombudsmanship

Robson, J.L. "Prison Administration—The Problem of Maximum Security" 557The New Zealand Journal of Public Administration (36.2) Mar. 1976 1-45 New Zealand Prison administration; maximum security prisons

Rogers Jr., William H. "When Seattle Citizens Complain" 558 Urban Lawyer (2) Summer 1970 386-397 United States

Ombudsmanship in Washington State; ombudsmanship in America; Office of Citizen Complaints; human rights

Rolph, C.H. and Ben Whitaker "Ombudsman in Danger" 559 New Statesman (Vol. 69) Feb. 26, 1965 308 BritainParliamentary Commissioner; ombudsmanship inBritain

Romaine, Edward"Looking for a Truly Different Job? Watch for Alberta's OmbudsmanAd" (First page of article was faded beyond use) 560 The Financial Post (Vol. 60) Nov. 26, 1966 1, 5 Britain

Ombudsmanship in Alberta; ombudsmanship in Canada

Romaine, Edward "Alberta Ombudsman Will Be Busy Mann" 561 The Financial Post (Vol. 61) Jan. 7, 1967 18 BritainOmbudsmanship in Alberta; ombudsmanship in Canada

Romaine, Edward "Alberta Moves Closer Toward an Ombudsman" 562 The Financial Post (Vol. 59) Oct. 2, 1965 29 BritainOmbudsmanship in Alberta; ombudsmanship in Canada

Romanus, Sven "Nya instruktioner för JO och MO" 563 Svenks Juristtidning (26) 1941 565-567 Sweden

Rønsholdt, Steen "Ombudsmandens kontrol med det kommunale selvstyre" 564 Nordisk Administrativt Tidsskrift (Nr. 1) 1977 14-42 Norway

Rosenblum, Victor G."Handling Citizen Intiated Complaints: An Introductory Study of Federal Agency Procedures and Practices" 565 Administrative Law Review Winter 1974 1-47 United States

Citizen complaints; complaint handling; federal agency procedures

Rosenthal, Albert H. "The Ombudsman—Swedish 'Grievance Man'" 566 Public Administration Review (24.4) Dec. 1964 226-233 United StatesGeneral ombudsmanship; ombudsmanship for America

Ross, Mary "Ombudsman (Professor William A. Carter)" 567 Dartmouth Alumni Magazine (64.1) Oct. 1971 32-33 United States Campus ombudsmen; Dartmouth CollegeRoss, H. Laurence and Neil O. Littlefield "Complaint As A Problem-Solving Mechanism" 568 Law & Society Review (12) Winter 1976 199-216 United States

Complaint handling; grievance mechanisms; consumer complaints

Ross, H. Laurence "Insurance Claims Complaints: A Private Appeals Procedure" 569 Law & Society Review Winter 1975 275-292 United StatesInsurance claims complaints; complaints procedure

Rowat, Donald C.

"World-wide Ombudsmanship: Review of Ombudsman for American Government?, Ombudsman Papers: American Experience and Proposals, and Lokpal: Ombudsman in India " 570 Canadian Public Administration 1971 166-169 Canada

Rowat, Donald C. "The Nature of a Campus Ombudsman" 571

CAUT Bulletin (Canadian Association of University Teachers), or ACPU Bulletin (Association canadienne des professeurs d'universite) Sept. 1980 17-19 Canada

Campus ombudsmen; ombudsmanship in Canada

Rowat, Donald C. "The New Ombudsman Plans in Western Europe" 572International Review of Administrative Sciences (46) 1980 135-145 Belgium General ombudsmanship

Rowat, Donald C. "Whatever Happened to the Federal Ombudsman?" 573 Saturday Night (86) Oct. 1971 17-19 Canada Ombudsmanship for Canada

Rowat, Donald C. "An Ombudsman Scheme for Canada" 574The Canadian Journal of Economics and Political Science (28.4) Nov. 1962 543-556 Canada Ombudsmanship for Canada

Rowat, Donald C."Finland's Defenders of the Law: The Chancellor of Justice and the Parliamentary Ombudsman" 575 Canada Public Administration (4.3) Dec. 1961 412-415 Canada

Ombudsmanship in Finland; Parliamentary Ombudsman

Rowat, Donald C. "The Worldwide Spread of an Institution" (Reprint) 576 Unknown 1971 433-445 General ombudsmanship

Rowat, Donald C."The Parliamentary Ombudsman: Should the Scandinavian Scheme be Transplanted?" 577

International Review of the Administrative Sciences (28.2) 1962 399-405 Belgium Parliamentary Ombudsman

Rowat, Donald C. "For the Sake of Argument" 578 Maclean's Magazine (74.1) Jan. 7, 1961 10, 82-83 Canada General ombudsmanship

Rowat, Donald C. "Ombudsman for North America" 579 Public Adminstration Review (224.4) Dec. 1964 230-233 Britain

Ombudsmanship for America; ombudsmanship for Canada; federal ombudsman; general ombudsmanship

Rowat, Donald C. "Recent Developments in Ombudsmanship" 580 Canadian Public Administration (10.1) 1967 35-46 CanadaRowland, Howard Ray "The Campus Ombudsman" 581 Today's Education (58.7) Oct. 1969 37-39 United States Campus ombudsmenRowland, Howard Ray "The Campus Ombudsman: An Emerging Role" 582 Education Digest (35) Feb. 1970 28-31 United States Campus ombudsmen

Rowland, Monroe K. "Found: a formula to cut red tape and unravel communications" 583 American School Board Journal (156) Aug. 1968 20-22 United StatesOmbudsmen for public school systems; general ombudsmanship

Russell, John L. "The Local Ombudsman: Scope, Practical Problems and the Future" 584 Journal of the Law Society of Scotland 1980 92-94, 103 Scotland

Ombudsmen for local government; ombudsmanship in Scotland; general ombudsmanship

Rycroft, Robert "The United High Commissioner for Human Rights: A Proposed International Governmental Control Agency" (Reprint) 585 Rutgers Camden Law Journal (4.2) Spring 1973 237-259 United States

United Nations; High Commissioner for Human Rights

Salier, W.A. "Legislation: The New Zealand Ombudsman" 586 Sydney Law Review (43) Aug. 1964 416-422 AustraliaSandler, Ake "The Ombudsman: What Is He?—Is He Needed? Who Will Benefit?" 587 Vital Issues (17.6) Feb. 1968 United States General ombudsmanship

Santos, Hubert"Administrative Law: The Ombudsman Concept—Possibility of Adaption to Connecticut" 588 Connecticut Bar Journal (42) June 1968 277-285 United States

Ombudsmanship for Connecticut; ombudsmanship in America

Sarat, Austin and Joel B. Grossman"Courts and Conflict Resolution: Problems in the Mobilization of Adjudication" 589 The American Political Science Review (69) 1975 1200-1217 United States

Conflict resolution; adjudication; dispute settlement

Unknown "Savannah's 'Ombudsman'" 590 American City (83.6) June 1968 70 United States Ombudsmanship in GeorgiaSawer, Geoffrey "The Jurisprudence of Ombudsmen" 591 Public Administration Sept. 1971 221-228 Britain General ombudsmanship

Sawer, Geoffrey "The Ombudsman Comes to Alberta" 592 Alberta Law Review (6) 1968 95-102 CanadaOmbudsmanship in Alberta; ombudsmanship in Canada

Schei, Andreas "Den Norske Ombudsmannsinstitusjons" 593 Nordisk Administrativt Tidsskrift (45.2) 1964 134-142 Norway

Schiff, Albert "California's Resistance to Creating An Ombudsman" 594 California Journal Dec. 1973 421-422 United StatesOmbudsmanship for California; ombudsmanship in America; prison ombudsman

Schlossberg, Nancy F. "An Ombudsman for Students" 595National Association of Student Personnel Administrators Journal (5.1) July 1967 31-33 United States Campus ombudsmen

Schmeiser, D.A. "A Human Rights Commission for Saskatchewan?" 596 The Saskatchewan Bar Review (27) 1962 88-91 CanadaOmbudsmanship for Saskatchewan; human rights; ombudsmanship in Canada

Schwartz, Bernard "A Congressional Ombudsman Is Feasible" 597 American Bar Association Journal (56.1) Jan. 1970 57-59 United States Ombudsmanship for America

Schwartz, Bernard"The Parliamentary Commissioner and His Office: The British Ombudsman in Operation" 598 New York University Law Review (45.5) Nov. 1970 963-994 United States

Ombudsmanship in British Columbia; Parliamentary Commissioner; ombudsmanship inBritain; maladministration

Schwarz, Carl E."The Mexican Writ of Amparo: An Extraordinary Abuse of Individual Rights: Part 1" 599

Public Affairs Report: Bulletin of the Institute of Governmental Studies (10.6) Dec. 1969 United States Mexican amparo; ombudsmanship in Mexico

Schwarz, Carl E."Recursos No-Judiciales Contra Abusos Administrativos La Experiencia Mexicana" 600 Idur Boletín (No. 7) May 1976 31-53 Mexico

Scott, Ian"The Ombudsman, the Executive and Collective Rights in Underdeveloped Countries" 601 Quarterly Journal of Administration Jan. 1979 101-114 Nigeria

Ombudsmanship in underdeveloped countries; investigation of racial tension; ombudsmanship in Africa

Secher, H.P.

"Controlling the New German Military Elite: The Political Role of the Parliamentary Defense Commissioner in the Federal Republic"(Reprint) 602

Proceedings of the American Philosophical Society (109.2) Apr. 1965 63-84 United States

Ombudsmanship in Germany; ombudsmanship in the military

Sheppard, Claude-Armand "An Ombudsman for Canada" 603 McGill Law Journal (10.4) 1964 291-340 CanadaOmbudsmanship in Canada; general ombudsmanship

Shera, Jesse "Without Reserve: An Ombudsman for ALA?" 604 Wilson Library Bulletin (42.9) May 1968 937, 950 United States American Library Association

Unknown"Should There Be A Federal Ombudsman?" and "Curbing An Import" (Editorial and Editorial Response) 605 Nation's Business (59.1 and 59.2)

Jan. 1971; Feb. 1971 15; 18 United States

Federal ombudsman; ombudsmanship for America

Shukla, V.S. "The Ombudsman Hysteria" 606 The Supreme Court Journal May 1967 84-96 India

Ombudsmanship in India; Administrative Reforms Commission; ombudsmanship in Denmark; ombudsmanship in New Zealand; general ombudsmanship

Sidey, Hugh "L.B.J.'s Ombudsman for the Cities" 607 Life Magazine Oct. 6, 1967 36 United StatesHubert Humphrey; President's liaison; federal ombudsman; Lyndon B. Johnson

Sievert, William A. "Ombudsman at Work in Dayton" 608 Saturday Review (Education) (1.2) Feb. 10, 1973 53-54 United StatesOmbudsmanship in Ohio; Dayton, Ohio; ombudsmanship in America

Silver, Isidore "The Corporate Ombudsman" 609 Harvard Business Review May-June 1967 77-87 United States Corporate ombudsmanSinghvi, L.M. "Plea for Ombudsman in India" 610 The Indian Review (64.11) Nov. 1965 557-559 India Ombudsmanship in India

Sington, Anne "Bureaucrats and Citizens: An Interview with Denmark's Ombudsmand" 611 NATO Letter (14.2) Feb. 1966 16-21 United States Ombudsmanship in DenmarkSmith, L.D. "The New Zealand Ombudsman—Today and Tomorrow" 612 The New Zealand Law Journal (No. 13) July 20, 1971 299-303 New Zealand Ombudsmanship in New Zealand

Smith, Maurice H. "Thoughts on a British Conseil d'Etat" 613 Public Administration (45) Spring 1967 23-42 BritainAdministrative Commission; ombudsmanship in Britain

Søderhjelm, J.O."En reformering av stadgandena rörande riksdagens justitieombudsman" 614 Juridiska Foreningens Tidskrift (67) 1931 69-86 Sweden

Unknown "Some Recommendations for All Governments" 615 Nation's Cities (7.12) Dec. 1969 32-33 United StatesGrievance mechanisms; general ombudsmanshipombudsmanship in America

Sørensen, Max "Om Justitieombudsmanden" 616 Juristen 1952 65-68 Germany

Sparzo, Frank J. "Facing the Issues of Student Unrest" 617 School and Society (Vol. 96) Oct. 26, 1968 359-361 United StatesStacey, Frank "The Machinery for Complaints in the National Health Service" 618 Public Administration (43) Spring 1965 59-70 Britain Council on Tribunals

Stacey, Margaret"Consumer Complaints Procedures in the British National Health Service" 619 Social Science & Medicine (8.8) Aug. 1974 429-435 United States

Consumer complaints; Parliamentary Commissioner for Administration

Unknown "A State Statute to Create the Office of Ombudsman" 620 Harvard Journal on Legislation (2.2) 1965 213-238 United States

Staudohar, Paul D. "Public Employee Grievances and Arbitration: Some Unresolved Issues" 621 Public Personnel Review Jan. 1972 United States Employee grievances

Steele, Eric H."Fraud, Dispute, and the Consumer: Responding to Consumer Complaints" (Reprint) 622

University of Pennsylvania Law Review (123.5) May 1975 1107-1186 United States Consumer complaints

Stephens, Jack H. "Hawaii's Ombudsman" 623 National Civic Review (59.2) Feb. 1970 81-84, 105 United StatesOmbudsmanship in Hawaii; ombudsmanship in America; Maui County, Hawaii

Sterling, Theodor D. "Computer Ombudsman" 624 Social Science and Modern Society (17.2) Jan./Feb. 1980 31-35

Stern, Henry J. "Duties of the Borough Presidents in the City of New York" 625 Municipal Reference Library Notes (37.8) Oct. 1963 245-248 United StatesStevens, Chandler Harrison "Science, Government, and Citizen Feedback" 626 Operations Research (18.4) July-Aug. 1970 577-591 United States Citizen feedback; decision-makingStewart, Michael "The Ombudsman" 627 New Statesman (68) Sept. 25, 1964 430 Britain General ombudsmanship

Stewart, Walter "Welfare and the Right of Appeal" 628 Canadian Welfare (46.2) Mar.-Apr. 1970 4-25 CanadaWelfare recipients; welfare administration; appeals board

Stim, Rich"Was Randy Mantooth ever in the service? Or, burning out at the Hot Linedesk" 629 Columbia Journalism Review Dec. 1980 38-40 United States Hot line operator; citizen complaints

Stone, Gary K. "A Trend in Complaints Processed by State Insurance Departments" 630 Journal of Risk and Insurance (34) June 1967 231-236 United States State insurance complaints

Unknown"Stop It! The Lords should throw out the ombudsman bill and insist on a better one" 631 The Economist (Vol. 222) Jan. 28, 1967 303 Britain Ombudsmanship in Britain; Labour Party

Storing, James A. "The Norwegian Ombudsman for Civil Affairs: The First Three Years" 632 Western Political Quarterly (21.2) 1968 302-324 United States

Ombudsmanship in Norway; handling complaints; jurisdiction and authority of ombudsmen

Strom, K.W. "Allmanhetens Klagomal pa Banker Hos Bankinspektionen" 633 Forvaltningsrattslig Tidskrift (39) 1976 33-37 Sweden

Unknown "A Students' Ombudsman" 634 National Civic Review (59.11) Dec. 1970 594 United States

Ombudsmen in public school systems; police officers as ombudsmen; ombudsmanship in New York; ombudsmanship in America

Sulg, Madis "Individual Rights Under Collective Agreements" 635 Monthly Labor Review (92.6) July 1969 40-42 United StatesCollective bargaining agreements; National Labor Relations Board

Unknown "Sweden: The Consumer Ombudsman" 636 EFTA Bulletin (16.2) Mar. 1975 16-18 Switzerland Ombudsmanship in SwedenUnknown "The Swedish Ombudsman" 637 Fact Sheets on Sweden Feb. 1971 Sweden Ombudsmanship in Sweden

Unknown"Swedish Style Ombudsman Here Would Battle 'The New Despotism'" 638 The Financial Post (Vol. 59) Apr. 17, 1965 7 Canada

Tao, Pai-chuan "The Chinese Ombudsman and Control System" 639 St. John's Law Review (41) Jan. 1967 362-372 United StatesOmbudsmanship in China; ombudsmanship in Denmark

Tardu, M.E.

"The Protocol to the United Nations Covenant on Civil and PoliticalRights and the Inter-American System: A Study of Co-Existing Petition Procedures" 640

The American Journal of InternationalLaw (Vol. 70) 1976 778-800 United States United Nations

Thomas, Kenneth "Practicing Before Medical Malpractice Panels" 641 American Bar Association Journal (Vol. 66) Aug. 1980 980-983 United States Adjudication of medical malpractice claims

Thomson, A.W.J. "Disputes Procedures" 642Scottish Journal of Political Economy(17.2) June 1970 185-203 Scotland

Dispute resolution; industrial relations; industrial relations in Britain; complaint-handling mechanisms; grievance mechanisms

Thorson, Kim "What About An Ombudsman?" 643 Saskatchewan Bar Review (28) Dec. 1963 169-179 CanadaOmbudsmanship in Canada; Scandinavian ombudsmanship; general ombudsmanship

Tibbles, Lance "Ombudsman for Local Government? The Buffalo Experiment" 644 Urban Lawyer (2) Summer 1970 364-385 United States

Ombudsmen for local government; Ombudsmanship in Buffalo, New York; general ombudsmanship; ombudsmanship in America; Buffalo Ombudsman DemonstrationProject; Citizens Administrative Service; ombudsman's duties

Tibbles, Lance "Ombudsman for American Prisons" 645 North Dakota Law Review (Vol. 48) Spring 1972 383-441 United States

Prison ombudsman; prison administration; decision-making; inmate complaints; censorship; general ombudsmanship; ombudsmanship in America

Tibbles, Lance "The Ombudsman: Who Needs Him?" 646 Journal of Urban Law (47.1) 1964 1-67 United States

Public administration; grievance mechanisms; general ombudsmanship; history of ombudsmanship

Toxey, Walter W. "The Ombudsman in the Common Law System—Administrative Justice" 647 William and Mary Law Review (11.1) Fall 1969 138-150 United States General ombudsmanship; legal ombudsmanTurcottee, Eileen "A Professor's Career as Mr. Ombudsman" 648 Maclean's Magazine (Vol. 78) Aug. 7, 1965 3-4 Canada Donald C. RowatUle, Carl Hermann "Der Wehrbeauftagte des Budestages" 649 Juristenzeitung (12.13-14) July 20, 1957 422-429 Germany

Ullman, Joseph C. and James P. Begin "The Structure and Scope of Appeals Procedures for Public Employees" 650Industrial and Labor Relations Review(23.3) Apr. 1970 323-334 United States

Appeals procedure; grievance resolution; grievance mechanisms; grievance procedures

von Friesen, Bertil"The Institution of the Swedish Ombudsman, A Means for Ensuring Citizens' Rights" 651

Inter-Parliamentary Bulletin (1—1st Quarter) 1968 15-25 Switzerland

Ombudsmanship in Sweden; citizens' rights; administrative system

Wade, H.W.R. "The British Ombudsman: A Lawyer's View" 652 Administrative Law Review (24.2) Spring 1972 137-153 United States Ombudsmanship in Britain; maladministration

Wade, H.W.R. "The Council on Tribunals" 653 Public Law 1960 351-366 BritainCouncil on Tribunals; Franks Committee; ombudsmanship in Scotland

Wainwright, Loudon "For the Ombudsman, A Hearty Skoal" 654 Life Magazine Dec. 16, 1966 26 United States Ombudsmanship for America

Walls, Frank "Savannah's New Problem Solver . . . Georgia's First Ombudsman" 655 Georgia Municpal Journal (Vol. 18) Feb. 1968 17-18 United States

Ombudsmanship in Georgia; ombudsmanship in America; Community Service Officer; Henry Jenkins

Wanniski, Jude "Newspapers Play 'Ombudsman Role'" 656 The Quill Sept. 1966 24-25 United States Ombudsmen and media

Warren, Earl "It's Time To Implement the Declaration of Human Rights" 657American Bar Association Journal (Vol. 59) Nov. 1973 1257-1260 United States Human rights; United Nations

Weber, Paul J. "A Friend in City Hall" (Book Review) 658 America (119.12) Oct. 19, 1968 352-354 United States General ombudsmanship

Weeks, Kent M. "How the Ombudsman Works to Help Citizens" 659 Cleveland Bar Association Journal (38.6) Apr. 1967122-123, 125-126 United States General ombudsmanship; citizen complaints

Weeks, Kent M. "Members of Parliament and the New Zealand Ommbudsman System" 660Midwest Journal of Political Science (14.4) Nov. 1970 673-686 United States

Ombudsmanship in New Zealand; ombudsmanship in Britain

Weeks, Kent M. "Public Servants in the New Zealand Ombudsman System" 661 Public Administration Review (29.6) Dec. 1969 633-638 United States Ombudsmanship in New Zealand

Weiler, Paul C. "Who Shall Watch the Watchmen? Reflections on Some Recent Literature About the Police" 662 The Criminal Law Quarterly (11) 1968-1969 420-433 United States Oversight of police departments

Weinberg, George "The Fine Art of Complaining" 663 Reader's Digest (97) Sept. 1970 81-84 United StatesCitizen complaints; properly handling of criticism

Weir, Alex B. "The Legislative Ombudsman" 664 Alberta Law Review (Vol. 14) 1976 256-265 CanadaLegislative ombudsman; ombudsmanship in Alberta; ombudsmanship in Canada

Werner, Ray O. "Educational Tyranny and the Ombudsman" 665 School & Society (95.2295) Oct. 28, 1967 391-392 United States Ombudsmen for public schools

Wheare, K.C. "The Redress of Grievances" 666 Public Administration (40) Summer 1962 125-128 Britain

Grievance mechanisms; Franks Committee; ombudsmanship in Britain; Council on Tribunals; Parliamentary Commissioner

White, J. Benton "The Ombudsman in Higher Education" 667Government Research News Letter (8.3) Dec. 1969 1-4

Campus ombudsmen; San Jose State College; Michigan State University

Whitford, William C. and Spencer L. Kimball

"Why Process Consumer Complaints? A Case Study of the Office of the Commissioner of Insurance of Wisconsin" 668 Wisconsin Law Review (No. 3) 1974 639-720 United States

Consumer ombudsmen; consumer complaints; ombudsmanship in Wisconsin; ombudsmanship in America; general ombudsmanship; consumer protection; dispute settlement; grievance procedures

Unknown "A Wider Freedom" 669 The Economist (Vol. 228) Aug. 24, 1968 33-34 Britain

Parliamentary Commissioner for Administration; Sir Edmund Compton; ombudsmanship in Britain

Willens, Sidney "An Ombudsman for Missouri?" 670 Journal of the Missouri Bar 1966 241-243 United StatesOmbudsmanship for Missouri; ombudsmanship in America; general ombudsmanship

Wilson, Thomas D. "Citizens Establish Ombudsman Post" 671 National Civic Review (59.6) June 1970 334 United States

Liaison officer; Bloomington Township, Illinois; advocacy for the poor; ombudsman interaction with social agencies; ombudsmanship in America

Wilson, Thomas D. "A New Function for Township Government: An Advocate" 672 Adult Leadership (19.3) Sept. 1970 76-78, 102 United States

Liaison officer; Bloomington Township, Illinois; advocacy for the poor; ombudsman interaction with social agencies; ombudsmanship in America; Nassau County, New York

Wold, Terte "The Norwegian Parliament's Commissioner for Civil Administration" 673Journal of the International Commissionof Jurists (2.2)

Winter 1959/Spring-Summer

1960 21-29 Netherlands Ombudsmanship for NorwayWold, Terte "Domestolene og Ombudsmannen" 674 Tidsskrifter for Rettsvitenskap (Vol. 73) 1960 403-419 Norway

Wolkon, George H. and Sharon Morkawi

"The Ombudsman Programme: Primary Preventions of Psychological Disorders" 675

The International Journal of Social Psychiatry (19)

Autumn-Winter1973 220-225

Ombudsmen for health care; mental health patients; potential ombudsman role in health care; ombudsmen for mental health care; legislative ombudsman; grievance procedures

Wyner, Alan J. "Lieutenant Governors as Political Ombudsmen" 676Public Affairs Report (Bulletin of the Institute of Government Studies) (12.6) Dec. 1971 United States

Wyner, Alan J."Complaints Resolution in Nebraska: Citizens, Bureaucrats and the Ombudsman" 677 Nebraska Law Review (54.1) 1975 1-26 United States

Grievance resolution; ombudsmanship in Nebraska; ombudsmanship in America; complaint handling; general ombudsmanship

Yamamoto, Shotaro "A Comparative Analysis of Adminstrative Inspection and Its Functions in Japan and Other Countries" 678

Kwanseu Gakuin Law Review Annual Report Undated 1-31 Japan

Ombudsmanship in Japan; Administrative Management Agency; administrative oversight

Yamamoto, Shotaro "Ombudsmen in Japan" (Reprint) 679Kwansei Gakuin University Annual Studies (Vol. XII) Nov. 1963 1-19 Japan

Ombudsmanship in Japan; general ombudsmanship

Yardley, D.C. "The Abuse of Powers and Its Control In English Administrative Law" 680American Journal of Comparative Law (18.3) 1970 565-574 United States

Administrative review; judicial review; administrative decision-making

Younger, George D. "The Defeat of New York's Civilian Review Board 681 Christianity and Crisis (26.18) Oct. 31, 1966 283-286 United States

Ombudsmanship in New York; ombudsmanship in America; Civilian Review Boards; citizen complaints; fear of ombudsmen

Zamudio, Hector Fix "A Brief Introduction to the Mexican Writ of Amparo" (Reprint) 682California Western InternationalLaw Journal (9.2) Spring 1979 42 pp. United States Mexican amparo; ombudsmanship in Mexico

Zweig, Franklin M. "The Social Worker as Legislative Ombudsman" 683 Social Work (14.1) 1969 25-33 United StatesLegislative ombudsman; general ombudsmanship; ombudsmanship in America