josh bersin simply_irresistible_2014

Simply Irresistible

Josh Bersin

Principal and Founder, Bersin by Deloitte

Engaging the 21st

century workforce


Wealth concentrated at top

Technology and skills drive value

Accelerated obsolescence of skills

Wide variation in performance

Global economic growth – but


1 Global leadership

2 Engagement and retention

3 The overwhelmed employee

4 Skills of HR

Top global talent challenges


Only13% of employees

worldwide are highly engaged -Gallup

Engagement still startlingly low


71%

say business

should do

more to

improve living

standards

20%

trust

business

leaders to

make ethical,

honest

decisions

78%

say

innovation

influences

employer

choice

61%

think

management

is the biggest

barrier to

innovation

75%

say their

organization

could do

more

to create

future leaders

Millennials aren’t looking for a career –

They’re looking for an experience.

The Millennial mindset

The Millennial Survey 2014 by Deloitte

7,800 respondents in 28 countries


Soul


Passion and purpose


The overwhelmed employee


The Simply Irresistible

Organization©


Meaningful work

Hands-on management

Incredible work environment

Growth opportunity

Trust in leadership

The Simply Irresistible

Organization©


Meaningful work


Autonomy and freedom to contribute

Select the right fit

Small empowered teams

Time for slack

Meaningful work


Hands-on management


Clear and transparent goals

Coaching not evaluation

Invest in development of managers

Agile performance management

Hands-on management


Regular feedback

Strength-based assessment

Coaching and development

Time for a change

Modern performance management


Science

Behind

Performance

Management

Status

Certainty

Autonomy

Relatedness

Fairness


Incredible work environment


Incredible Work Environment

Flexibility

Humanistic workplace

Culture of recognition

Inclusion and diversity


Growth opportunities


Training and support on the job

Career and talent mobility

Dynamic self-directed learning

High-impact learning culture

Growth opportunities


Trust in leadership


Mission and purpose

Investment in people

Transparency

Inspiration

Trust in leadership


Glassdoor Data Looks Worse

Category All Company

Ratings

Approve of CEO: 65%

Company Ratings: 3.1

Senior Leadership: 2.8

Career Opportunities: 2.9

Culture: 3.1

Work-Life Balance 3.2

Would recommend their

employer to a friend 54%

Barely

a

C!


27

Ratings of Senior Leadership

% R

eco

mm

en

d t

o F

rien

d

Most Highly Correlated Factors: Feelings about Senior Leadership, Career Opportunities, and “Culture and Values


Becoming irresistible


Becoming irresistible

Meaningful

Work

Hands-On

Management

Incredible

Work

Environment

Growth

Opportunity

Trust in

Leadership

Autonomy Clear and

Transparent Goals

Flexibility Training and support

on the job

Mission and Purpose

Select to Fit Coaching not

Evaluation

Humanistic

Workplace

Facilitated Talent

Mobility

Continuous

Investment in People

Small, Empowered

Teams

Investment in

Development of Mgt.

Culture of

Recognition

Self-Directed,

Dynamic Learning

Transparency and

Honesty

Time for Slack Agile Performance

Management

Inclusive, Diverse

Work Environment

High Impact Learning

Culture

Inspiration


Implementing the Irresistible Organization Strategy

Assess

Engagement

(Use the Five Elements)

Define your

Culture

Collect

Feedback

(Frequently & Real Time)

Communicate

w/Management

& Take Action


Organizations… as Irresistible as Cupcakes

Watch for the Simply

Irresistible Research

[email protected]

@josh_bersin

@bersin

mailto:[email protected]

This publication contains general information only and Deloitte is not, by means of this publication, rendering accounting,

business, financial, investment, legal, tax, or other professional advice or services.

This publication is not a substitute for such professional advice or services, nor should it be used as a basis for any decision

or action that may affect your business. Before making any decision or taking any action that may affect your business, you

should consult a qualified professional advisor.

Deloitte shall not be responsible for any loss sustained by any person who relies on this publication.

As used in this document, "Deloitte" means Deloitte Consulting LLP, a subsidiary of Deloitte LLP. Please see

www.deloitte.com/us/about for a detailed description of the legal structure of Deloitte LLP and its subsidiaries. Certain

services may not be available to attest clients under the rules and regulations of public accounting.

Copyright © 2014 Deloitte Development LLC. All rights reserved.

36 USC 220506

Member of Deloitte Touche Tohmatsu Limited

josh bersin simply_irresistible_2014

Recruiting & HR

deloitte development

irresistible copyright

irresistible organization

slackmeaningful work

trust business leaders

honest decisions78

transparent goalscoaching

career theyre