Pediatric Emergency Department

You are our priority.

We strive to provide excellent care...

Every patient, every time.

www.HackensackUMC.orgJoseph M. SanzariCHILDREN’S HOSPITAL

Joseph M. Sanzari Children’s Hospital at HackensackUMCAdolescent Dermatology Center .....................551-996-8697 Vascular Birthmark Center Laser Treatments

Audiology .................................................................. 551-996-5327

Blood and Marrow Transplantation ................551-996-5600

Cardiology .................................................................. 201-487-7617 The Gregory M. Hirsch Hypertrophic Cardiomyopathy (HCM) Center

Child Abuse and Neglect ....................................551-996-2271 (Audrey Hepburn Children’s House)

Child Care Learning Center (Daycare) ..........551-996-2987 Infancy to Kindergarten Summer Camp and Drop in Services (Sarkis and Siran Gabrellian CCLC)

Child Life/Creative Arts Therapy Services ... 551-996-5333

Children’s Hospital Administration ................. 551-996-5300 Children’s Hospital Quality and Safety Children’s Hospital Research

Children’s Hospital General Medicine ..............551-996-5201

Day Accommodation Suite (DAS) ....................551-996-3176 Same-day Infusions/Same-day Procedures

Developmental and Behavioral Pediatrics ...551-996-5555 Institute of Child Development Pediatric Speech/Language Pathology Occupational and Physical Therapy

Down Syndrome (Judy Center) .......................551-996-5839

Emergency Department ...................................... 551-996-5430

Endocrinology and Diabetes Disorders.........551-996-5329 (Molly Center for Children)

Foundation .................................................................551-996-5614 Children’s Hospital at HackensackUMC

Gastroenterology ................................................... 551-996-8840

Genetics (Adult and Pediatric) .........................551-996-5264 Hereditary Cancer Risk Assessment Metabolic Genetics Prenatal Genetics

Hospitalist Services General Medicine ............551-996-5201

Immunology ..............................................................551-996-5306

Infectious Diseases ................................................551-996-5308 (Richard and Steven Bader Immunilogic Institute)

Intensive Care Medicine .......................................551-996-2403

Neonatology .............................................................551-996-5362

Nephrology ...............................................................551-996-8228 Kidney Diseases Hypertension Services Renal Transplant and Dialysis Services

Neurology ................................................................. 551-996-3200 Concussion Program Headache Program

Neuro-Oncology......................................................551-996-5437 Neurofibromatosis Tuberous Sclerosis

Nutrition ....................................................................551-996-5004

Oncology and Blood Disorders Institute Pediatric Hematology and Oncology ..............551-996-5437 Cancer Survivorship Program ...........................201-487-8987 (Cure and Beyond)

Orthopaedics .............................................................551-996-5169

Otolaryngology .......................................................551-996-5515 Ear, Nose and Throat (ENT)

Pain and Palliative Care........................................ 551-996-3283

Pulmonology ............................................................551-996-5207 Pediatric Pulmonary Function Testing Lab The Pediatric Sleep and Infant Apnea Program

Rheumatology ..........................................................551-996-5306

SIDS Center of New Jersey ..................................551-996-3219

Social Work Services ...............................................551-996-5131

Surgery .........................................................................551-996-2921 Pre-Op Surgical Tour..............................................551-996-2844 Post Surgical Pediatric Bowel Management

TravelKids ...................................................................551-996-5308 Travel Health Advice

Urology ......................................................................551-996-8090

Weight Management (Healthy Futures) ...... 855-463-8887

ADDITIONAL CHILDREN’S HOSPITAL SERVICES INPATIENT SERVICES: General Pediatric Medical/Surgical Unit Pediatric Observation Unit Neonatal Intensive Care Unit (NICU) Pediatric Blood and Marrow Transplant Unit Pediatric Epilepsy Monitoring Unit (EMU) Pediatric Inpatient Hematology and Oncology Pediatric Intensive Care Unit (PICU)

NOTES: Medical Provider:

Nurse:

Patient Care Tech:

Clerical Associate:

Child Life Specialist:

Social Worker:

Other:

Thank you for choosing®

What to Expect from Your Emergency Department V isitþFamily-Centered Care

The Pediatric Emergency Department at the Joseph M. Sanzari Children’s Hospital is committed to providing family-centered care by supporting patients and family members alike. We have highly-qualified and specially-trained nurses and providers. Our providers are physicians and advanced practice nurses (APNs), and as a teaching hospital, medical residents may also contribute toward your child’s care. We have extensive experience in caring for infants, children and young adults with urgent needs. We are open 24/7, and our physicians are board-certified or board-eligible in pediatrics, with many of them also board-certified in pediatric emergency

medicine.

þArrival/SortingOur arrival team, which is comprised of a pediatric registered nurse (RN) and clerical associate (CA), work together to quickly register your child into our electronic patient tracking system and do a rapid assessment to prioritize your child’s care. In order to do this, the CA will search for your child by name and date of birth in the computer. To confirm you/your child’s identity, the CA may also ask for your address and phone number. This will help us ensure we have the cor-rect medical record or assist us in creating a new

one, if a medical record does not already exist.

þFull TriageOnce “sorted,” a second RN will do a more

detailed assessment to include your child’s

temperature, blood pressure, heart rate and other

necessary vitals. The RN will document these

findings into your child’s electronic medical

record in the computer.

þWaiting AreaAfter your child is fully triaged, you may be placed

in a designated patient waiting area until a treat-

ment room/area becomes available. Patients are

seen in the order of severity of illness and not in

order of arrival. We will make every effort to have

you evaluated by a provider as soon as possible.

þMedical Screening Exam

Once in the treatment area, your child will be evaluated by a medical provider and may have necessary tests ordered, some of which include:

X-ray, urine and blood testing, etc.

þRegistrationAfter your Medical Screening Exam, a registration representative will ask you for basic information (address, emergency contact, medical insurance, etc.). At that time, you will be informed of any financial obligation, such as Emergency

Department visit co-payments.

þDischargeOnce the treatment is complete, your nurse will review your discharge instructions with you and

answer any questions you may have.

þCourtesy Follow-up CallAfter discharge, you may receive a call from a transitional care nurse who will ask you a few questions about the care you received. Your feedback will help us provide the best possible patient experience.

þParkingValet parking is free, but if the parking attendant

did not valet your car, please stop at the clerical

desk on our unit to obtain a parking pass.

PLEASE NOTE:The most seriously ill patients are brought into treatment areas first.

HackensackUMC30 Prospect Avenue Hackensack, NJ 07601Phone: 551-996-5430Fax: 551-996-3676

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