Jordan Thomas 6424 E. Inglewood St. Mesa, AZ 85205 480-773-0059 mobile

480-373-6661 home jt00thomas@yahoo.com

OBJECTIVEHighly proficient, versatile and conscientious team player seeking a position in your organization for the mutual benefits of professional skills and knowledge advancement while positively contributing to the company’s goals, objectives and business plan.

EDUCATIONB.S. Engineering Management with Environmental Benign focus area. Arizona State University; Tempe, AZ, 2013-2017Red Mountain High School, Mesa, AZ, Graduated with Scholastic Diploma w/Honors, 2013

SPECIALTIESCONCEPTUAL THINKING - ANALYTICAL THINKING - PROBLEM SOLVER – PROFICIENT THROUGH CALC III – MECHANICALLY INCLINED – INTERPERSONAL SKILLS - WEB DEVELOPMENT – CONFLICT MANAGEMENT/RESOLUTION – COMMUNICATION - CUSTOMER SERVICE – SALES – CERTIFIED NUTRITIONIST

TECHNICAL EXPERTISE Microsoft Project * Matlab & Simulink (Mathworks) * Java Programing * ARENA* Proficient in all Microsoft Applications (VLOOKUP’s and Pivot Tables-Excel) * Windows XP, Vista, 8.1 * Adobe Illustrator CC * Wordpress

EXPERIENCEHONOR HEALTH, ASU CAPSTONE Intern- 8125 N Hayden Rd, Scottsdale, AZ 85258; August 2016-May 2017

o Analyzation and optimization, using various lean sigma techniques, of centralized and decentralized hospital patient transportation. Performance based testing, time studies, staff analytics and procurement of data leading to creation of new in-hospital patient transport system.

DISCOVER THE WORLD, Commission Support Agent- 7020 E. Acoma Dr. #100, Scottsdale, AZ, 85254; July 2016-Presento Travel agent support for Expedia Travel Agent Affiliate Program analyzing missing commission requests, registrations, light

accounting. Analyzation of global market salesforce platforms and creation of unified implementation; creation of educational resources for training on salesforce.

LAS SENDAS SPA & FITNESS CENTER, Associate- 7900 E Eagle Crest Dr, Mesa, AZ; August 2015-October 2016 o Analysis of technical problems with current point-of-sale system and implementation of new POS, and marketing material creation,

including excel and Microsoft publisher. Account management and accounting.o Customer service including equipment maintenance and cleaning, membership management, spa appointment booking and cashier

duties. Nutrition guidance for customers.

SIEMENS INDUSTRY, Marketing Intern-4025 E Cotton Center Blvd # 20, Phoenix, AZ; May 2015-August 2015o Marketing intern responsible for coordination of quarterly event; including guest list, e-invites, rsvp tracking, venue and catering

reservations, and organization of speakers and presentations. Additional duties included research into educational outreach program and organization of current materials along with outlines for program creation and implementation.

AFLAC, Independent Agent – 209 E Baseline Rd. Tempe, AZ; July 2014-December 2014o Sales Representative initiating contact with customers. Servicing accounts and policy holders including processing claims. Building

relationships with business owners.

CRUISE AMERICA, Sales Representative - 11 W Hampton Ave., Mesa, AZ 85205; March 2014-July 2014o Inbound sales and reservation call management, customer service, closing the deal, following leads. Persuasive techniques to close possible

sales.

LA FITNESS, Front Desk – 2605 N. Power Rd., Mesa, AZ; Dec 2013-March 2014o Interaction with customers, facilitated billing inquires and transactions, updated/maintained guest account information. Answered calls and

contacted customers regarding billing information and membership extensions.

VOLUNTEER WORKo Self-Development Pre-School – Facilitated Art/Physical Fitness Activities, Participated in Story Time & Home Work Clubo St. Mary’s Food Bank – Participated in stacking and bagging of food for distribution.

AWARDS/ACHIEVEMENTSASU Provost Scholarship * HS Cumulative GPA 4.8, Class Rank Top 10% * SAT 1700 * ACT 28 * Perfect score City of Mesa Writing Competency Test * AP Scores: English Lang. and Comp.-3; Psychology-4 * Varsity Athlete – 2 Time, Div. 1, AZ State Softball Champions

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References Available Upon Request

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