Jordan FitzGerald 100 Florida Ave. NE, Apt. 1225 ∙ Washington, DC 20002

Mobile 253-576-6595 ∙ Email jordanfitz86@gmail.com

Spearheading projects to improve the lives of patients and providers

Education Whitman College Graduated May 2009 Walla Walla, WA Bachelor of Arts in Psychology

Developmental psychology research lab assistant (conference presentations march 2008, April 2009)

Perry Grant recipient, Summer 2008

Jan. 2009-Aug. 2012 Dunham Cellars Walla Walla, WA Event Coordinator

Coordinated all aspects of events, such as winemaker dinners, industry events and rentals

Developed an annual 3-day festival with different events called ‘Dunham Days!’ which attracted over 700 guests to enjoy live music, wine tastings and formal dinners

Quadrupled event sales through rentals and winery events from 2010 to 2012 and oversaw all email marketing correspondence and website maintenance

Managed over 15 staff members for events. Created an Event Training Program to train all staff members to ensure impeccable service and etiquette during all events

Sep. 2009-Aug. 2012 jordan fitzgerald events Walla Walla, WA

Wedding Coordinator

Started business in September 2009 to coordinate weddings in Walla Walla and Seattle

Coordinated 10 successful weddings between 2009 and 2012

Worked closely with brides and grooms to manage weddings, including venue rental, catering, décor and budget planning. Acted as the bride and groom’s liaison between all vendors to ensure peace of mind

Experience Sep. 2012-Present Epic Baltimore, MD Project Manager and Implementation Consultant

Customer Work: Johns Hopkins Medicine

Serve as the principle project manager to lead a team of technology analysts and clinical experts to design, configure and deliver electronic medical software for inpatient and obstetric departments at all 5 Johns Hopkins Medicine hospitals

Provide strategic guidance on medical record and technology utilization to healthcare executives, nursing leadership and patient safety expert groups

Manage Core Measure reporting with quality and regulatory managers by defining workflows, building and testing reports, and setting up extracts for sending data to The Joint Commission

Lead the Clinical Readiness program to ensure all hospital staff are aware and prepared for the changes Epic brings to workflows and patient care

Internal Work:

Develop training materials for clinical documentation and obstetric specialties used by all of Epic’s 300+ customers

Skills Forming quality relationships with clients and colleagues

Coupling healthcare and technology to improve patient care

Managing multiple types of projects efficiently

Detail-oriented while remaining focused on the end-goal