john richards
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John Richards. Email Clients Replacement Project Board 19 May 2006. Agenda. Introductions and Apologies for Absence Minutes of the last meeting Matters arising Status report Technical evaluation of webmail candidates Shortlist User evaluation process Any other business - PowerPoint PPT PresentationTRANSCRIPT
John Richards
Email Clients Replacement Project Board 19 May 2006
2 Agenda
1. Introductions and Apologies for Absence
2. Minutes of the last meeting
3. Matters arising
4. Status report
a. Technical evaluation of webmail candidates
b. Shortlist
c. User evaluation process
5. Any other business
6. Date of next meeting
3 Email Clients in Use (sending mail)
Count of unique tuples (From address / mailer version) in sent mail
between 11 April and 10 May 2006
15204
7705
1955
1164854 825 491
Mulberry
Webmail
Unknown
Thunderbird
Outlook
Other
Apple Mail
4 Desktop and Webmail usage
Staff server
3129
591
2711
desktop only webmail only both
Student server
4585
1952
7050
desktop only webmail only both
Count of number of unique users between 11 April and 10 May 2006
5 Technical Evaluation
• SquirrelMail
• IMP
• Prayer
• XandMail
• IlohaMail
• Oracle Web Access
• SunOne Communications Express
6 Technical Evaluation
• SquirrelMail
• IMP
• Prayer - Restricted use of IMAP folders
• @Mail - Does not support secure IMAP
• XandMail - Does not support secure IMAP
• IlohaMail - Low life expectancy
• Oracle Web Access - Limited IMAP support
• SunOne Communications Express - No IMAP support
7 SquirrelMail
http://www.squirrelmail.org/
8 IMP
http://www.horde.org/imp/
9
To be done forwebmail and desktop
Release
Install and test
Decide
Evaluate
Shortlist
Get feedback
Approach
Define requirements
Create training Create documentation
Deliver training
10 Accessibility
• Legal requirement to make web-based resources
accessible to all regardless of disability
• University policy on web content
• Lisa Gault is checking shortlist with disability forum
and TechDis
• Will get disabled users to evaluate
11 User Evaluation
• Evaluation versions of SquirrelMail and IMP will be
set up
• Users invited to evaluate and complete a survey
• £10 incentive for students
• In first 48 hours: 143 students and 26 staff
volunteered. Now 44 staff.
12 Evaluation Survey Factors
• Appearance of user interface
• Speed of user interface
• Listing messages in the Inbox and other folders
• Reading messages
• Composing messages
• Using the Address Book
• Handling attachments
13 Survey
14 Plan
ID Task Name Start Finish DurationQ2 06 Q3 06 Q4 06 Q1 07 Q2 07
Jun Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May
2 4.2w14/06/200617/05/2006User evaluation
3 1.2w22/06/200615/06/2006Decision on client
4 12.2w15/09/200623/06/2006Create doc & training
5 1.8w05/07/200623/06/2006Install software
6 2w19/07/200606/07/2006Test
7 .2w15/09/200615/09/2006Release
8 10.2w27/11/200618/09/2006Mulberry requirements
9 27.6w07/06/200728/11/2006Replace Mulberry
1 17.6w15/09/200617/05/2006Silkymail replacement