Recent Client List 2009

The Consultant

John Crofts has had significant experience in the human resource field in both the public, private

and international arena. He has postgraduate qualifications in Organization Behaviour, Business and

Educational Administration. He has lectured in the tertiary sector, co-authored a book on

organizational health, written and published articles on organizational change. He has successfully

consulted for the past 20 years focusing on helping individuals, groups and organizations bring the

new to fruition: new products and services, new visions of the future, new strategies for making these

visions real, new ways of working together ... new anything. As well, he has a depth of experience in

designing and facilitating large scale interactive conferences and sometimes using a graphic designer

and actors to enhance the overall learning experience. His clients include many of the best known

organizations in Australia and other parts of the Asia Pacific region.

International Experience

1994 Los Angeles: "Leadership & Management in the 90's" USC 1995 United Kingdom: Facilitation of a local government change project1996 Papua New Guinea: TNA Department of Environment & Conservation1996 Amsterdam: "Developing Empowered Change in Organisations"1997 Papua New Guinea: Management Development program - Daltron Electronics1997 Vietnam: New Business Development program- Coopers & Lybrand1997 Papua New Guinea: Key Account Management/Sales & Marketing - Telikom PNG1998 New Zealand: Leadership & Team Development - IENZ1998 New Zealand: Business planning project - Contact Energy1999 India: Presentation to the World Strategy Forum – Mumbai 1999 Malaysia Business Development Program - MIM2000 Singapore Leadership Program – Trax-XL2000 New Zealand: Change project - Excel Corporation2000 Taiwan Consulting skills - Hewlett Packard2000 Singapore Presentation at Asia Pacific Conference on Change Management2001 Singapore Hewlett Packard Change Management Program2001 San Francisco Presentation “Best Practice in Change Management”2001 India Hewlett Packard Change Management Program2001 New Zealand Facilitation of a Global Partnering Agreement – HortResearch2002 Kuala Lumpur Dynamic Leadership Program – HP2002 Bangalore Leading Change – HP2002 New Zealand Partnering for Value program – Public Service Association2002 Manila Dynamic Leadership Program – HP2002 Beijing Facilitation of Change Management Program2002 Singapore Facilitation of High Performance Teams2002 Beijing Facilitation of Successful Business Partnerships2002 Manila Dynamic Leadership Program – HP2002 Beijing Facilitation of Change Management Program2002 Singapore Facilitation of High Performance Teams2002 Beijing Facilitation of Successful Business Partnerships2003 New Zealand Facilitation of “The Future of Work” conference - PSA2003 Bangkok Merrill Lynch - Team Building (400 in Asia Pacific team)2003 Singapore Change program for National Community Leadership Institute2004 New Zealand Fonterra –“Leadership with an Edge” conference2004 Shanghai “Leading in Dynamic Times” – HP2004 New Zealand Department of Labor Inaugural “Leadership Conference”2005 New Zealand Facilitation of government sponsored “Partnership Resource Centre”2005 Bangkok Facilitation of “Leadership Forum for Asia Pacific Leaders” Oracle2006 Singapore Facilitation of Organization Alignment workshop EMR2006 Bangkok Marketing Plan for AsiaCare2006 Chennai Cross cultural understanding workshops – HP Global Sales 2007 Tokyo “Understanding the DNA of Conflict & Negotiation” – UBS

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Recent Client List 2009

2008 Seoul “Reinventing ourselves as a Team”2009 Fiji Facilitation of Business Strategy conference – Gardner Group

Key Assignments include:

• Organizational Change & Reviews: ANZ Bank, Shell Australia, Goodman Fielder, Banker's Trust Australia, Main Roads WA, Holden, Melbourne Water, Brisbane City Council, GlaxoWelcome-SmithKline Beecham, Excell Corporation, Office of Regulator General, City of Yarra, City of Maribyrnong, City of Manningham, Bendigo Bank, Mallesons, Arthur Robertson Hedderwicks, Department of Premier & Cabinet, Department of Primary Industry

• Strategic Planning: CSR, major suppliers of Coles-Myer, Jetset, Steggles, Department of Veteran's Affairs, ABC, AFL, DEET, City of Maroochydore Arthur Robinson Hedderwicks, Dept Human Services, NT Public Service Commission, Wesley College, City of Melbourne,

• Presentation Skills: Bush-Boake Allen (confectioners), City of Melbourne, APESMA, Woolworths (senior mgt team), Hewlett Packard

• Management/Leadership Development: Western Mining Company, Amcor, National Dairies, Telstra, Thiess Construction, Malleson Stephen Jacques, VicRoads, Department of Defence, HP, City of Melbourne, EPA, Invetech, Herbert Geer & Rundell, Motorola, IPAA, Department of Treasury & Finance, Visy, Henkel, Fonterra, CSL

• Facilitation: Pacific Dunlop, Hobart Regional Water Board, National Dairies, Brisbane City Council; JetSet, ANZ, CSR, Deakin Australia, City of Yarra, ORG, City West Water, HP, AFL, North-West Mental Health Service, Department of State & Regional Development, City of Melbourne, EPA, Mt Buller Ski fields, RDNS, VENcorp, NAB, VicForests, Stockland

• Team Development/Implementation: Holeproof, Thiess Construction, Telstra, VicRoads, Hewlett Packard

• Development of a Global Communication strategy: Bateman Kinhill Engineering• Performance Management: Department of Premier & Cabinet, Department of Treasury and

Finance (Vic), Medibank Private, EPA, ANZ, Department of Education, Deakin Australia, City of Melbourne, VicRoads, Auditor-General

• Sales Training: Lend Lease, Auditor-General, Nylex• Consulting projects: Lend Lease, City of Whittlesea, City of Melbourne, Spotless, Department

of Primary Industry, RDNS, Excel Corporation, HP (Singapore), AFL, Bowls Victoria, Cricket Australia

• Coaching, Counselling, Mentoring: EPA, CSL, City of Melbourne, HP (Singapore), Ajax Fasterners, Australian Industry Group, EQ feedback to ANZ top 50, City West Water, RDNS, HP Asia Pacific, IOOF, DTF

Publications

• “Staff Welfare: A Catalyst for Action” booklet for staff in the public sector

• "What's the Business of Business in Education" HR Monthly May 1991

• "Changing the Ways Organizations’ Change" HR Monthly November 1997

• “Re-Inventing the Management Team” HR Monthly October 1999

Recent commitments with clients include: Global provider to for HP in Asia Pacific to deliver “Partnering for Business Success”, “Change

Management”, “Dynamic Leadership”, “High Performance Teams” and Peter Block's “Consulting Skills”

Working with Excel Corporation on the effective implementation of an organizational improvement strategy

Developing an effective planning template for Football Victoria for its country and metropolitan clubs

Assisting SmithKline Beecham and GlaxoWelcom with the cultural merger of the two companies in Australia

Working with Operations & Human Resources at Holden Ltd to develop working relationships

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Recent Client List 2009

Working with Fonterra (NZ) to develop leading edge leadership solutions Working with the CEO of the Institute of Technology & Management Mumbai, India to identify an

Australian software company for takeover Review and Development of Primary Care Partnership Community Health Plan Facilitation of the development of an HR strategy for Department of Human Services Facilitation of “The Future of Work” international conference in New Zealand Development of a Global Communications strategy for Bateman-Kinhill Group South Africa Presentation at the World Strategy Forum in Mumbai Presentation to the Asia Pacific Conference & Exhibition on Change Management on the use of

Open Space Technology as a change process EQ feedback to top 50 leaders ANZ Leadership program for Motorola Open Disclosure Conference for medical practitioners, Minister for Health- Canberra Facilitation of system wide “Leadership with an Edge” conference for Fonterra, New Zealand

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