job title:receptionist/general admin€¦  · web viewreceptionist/ general administration....

8
11 | Page Receptionist/ General Administration

Upload: others

Post on 07-Jul-2020

5 views

Category:

Documents


0 download

TRANSCRIPT

Page 1: Job Title:Receptionist/General Admin€¦  · Web viewReceptionist/ General Administration. Candidate Information Brief. Dear Candidate . Thank you for taking the time to find out

11 | P a g e

Receptionist/General

Administration

Candidate Information Brief

Page 2: Job Title:Receptionist/General Admin€¦  · Web viewReceptionist/ General Administration. Candidate Information Brief. Dear Candidate . Thank you for taking the time to find out

St Thomas AquinasCatholic Multi Academy Trust

Dear Candidate

Thank you for taking the time to find out more about Saint Martin’s and the possibility of working at our school. Saint Martin’s is an exceptional academy set in beautiful grounds in the historic village of Stoke Golding. We are hugely ambitious for all our pupils to achieve both academically as well as morally, socially and spiritually. We published our first set of GCSE results in 2016 and they are currently the highest in Leicestershire. We believe that, with application and effort on the part of students, allied to high quality teaching from staff, all pupils can achieve academically. We were founded by the Dominican Order and the values of compassion and service, allied to uncompromising standards still underpin the work we do.

If you decide to apply for the position, please complete and return a support staff CES application form and a covering letter before the closing date to the Mrs Trotman ([email protected]). Please mark the envelope FAO Mrs R Trotman, PA to the Principal.

I am particularly interested to know why you think that you would be suitable for this post, so please make sure that this information is included as part of Section 8 of the application form.

Please note, no further communication will be made until shortlisted candidates are invited for interview.

In the meantime, we wish you well.

Yours sincerely

Mr C WrightPrincipal

Principal: Mr C. Wright, St Martin’s Catholic Voluntary Academy, Stoke Golding, Nr. Nuneaton, Warwickshire CV13 6BFTel: 01455 212386 Fax: 01455 212046 Email: [email protected]

www.st-martins.leics.sch.uk Twitter: @stmartin1963

Job Specification2 | P a g e

Page 3: Job Title:Receptionist/General Admin€¦  · Web viewReceptionist/ General Administration. Candidate Information Brief. Dear Candidate . Thank you for taking the time to find out

St Thomas AquinasCatholic Multi Academy Trust

Job Title: Receptionist/General Admin

Responsible to: Operations Manager

Grade/Salary: STA Band 2 FTE £18,065 per annum (Actual salary £14,875 per annum pro rata)

Hours of Work: 37 hours per week, term time only (including Teacher Training Days).Monday, 8.30am-3.30pm

Tuesday – Friday, 8.30am – 4.00pm

Key responsibilitiesDealing with all visitors to the school in a professional, welcoming manner and efficiently answering, managing and appropriately directing all telephone calls to the school. Carrying out all clerical duties connected with the parents, staff and pupils, in order to help maintain the efficient running of the school.

Principal Duties To support the Catholic Ethos of the school To be first point of contact for visitors to the school, extending a warm welcome to callers –

including parents, visitors, contractors and delivery staff. To deal effectively with telephone calls, transferring callers to relevant staff and taking and passing

on of messages when required. To open and distribute all incoming and internal mail. Record items for posting, take to post box at end of day. To ensure that the reception area and staff room remains tidy and that literature and forms are

updated and replenished as necessary To monitor entry systems for the main gate and reception area To issue passes to visitors with reference to the school’s child protection policy. To ensure that contractors sign in and Asbestos record read and signed. If not known to school DBS

checked

Clerical/Administrative Word processing, routine correspondence and standard letters, flyers and notices as required. Staff Signing in sheet to be kept up to date. Maintain and update SIMS records as appropriate. Mange the ‘after-school’ minibus booking system and the issuing of lunch time ‘emergency’ meal

tickets. Form lists to be kept up to date and replenish when necessary.

3 | P a g e

Page 4: Job Title:Receptionist/General Admin€¦  · Web viewReceptionist/ General Administration. Candidate Information Brief. Dear Candidate . Thank you for taking the time to find out

St Thomas AquinasCatholic Multi Academy Trust

Perform any task or duty under the reasonable direction of the Operations Manager/ Headteacher.

Medical and Welfare First Aider – training will be given Be aware of the school ethos and priorities of care and support for the children Inform parents or emergency contact when necessary To care for distressed and unwell children Liaison with parents regarding pupil needs following injury or illness at school Ensuring that any accidents or injury are recorded at the appropriate level

Miscellaneous Distribution of outgoing letters, newsletters, leaflets etc. Supporting in emergency evacuation of the school Contact parents using Parentpay and telephone Responsible for provisions and providing refreshments as appropriate for visitors. To support and implement the school’s Safeguarding Policy and practices in all respects and

regards. Perform any other duties as may be reasonably requested from time to time by the Operations

Manager or SLT. To be aware and support the school’s commitment to equal opportunities. To ensure a

commitment to equal opportunities in all aspects of practice.

Post holder will have an in-depth knowledge and understanding of the requirements of the post and of processes and procedures. Will be able to plan and co-ordinate their own activities and deal with routine matters independently.

Skills Required Have great communication and interpersonal skills Be able to multi-task Be flexible and adaptable Have good listening skills Be able to work effectively as part of a team

Personal Qualities Be able to relate well to both children and adults and be sensitive to their needs Be trustworthy and discrete maintaining confidentiality Be able to establish clear boundaries Have a good sense of humour Have empathy with students, especially those with learning difficulties Be patient Be able to work sensitively with colleagues and a range of professionals and students Be able to take direction but be prepared to take initiative when required Be committed to own professional development

Conditions of employmentThe above responsibilities are subject to the general duties and responsibilities contained in the written statement of conditions of employment (the Contract of Employment).

The post holder is required to support and encourage the school’s ethos and its objectives, policies and procedures as agreed by the governing body.

4 | P a g e

Page 5: Job Title:Receptionist/General Admin€¦  · Web viewReceptionist/ General Administration. Candidate Information Brief. Dear Candidate . Thank you for taking the time to find out

St Thomas AquinasCatholic Multi Academy Trust

S/he shall be subject to all relevant statutory and institutional requirements.

Saint Martin’s school is a member of the St Thomas Aquinas Catholic Multi Academy Trust. The Trust is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. This post is subject to satisfactory references, which will be requested, prior to interview, an enhanced Disclosure and Barring Service (DBS) check, medical check, evidence of qualifications plus verification of the right to work in the UK.

The Trust will endeavour to make any necessary reasonable adjustments to the job and the working environment to enable access to employment opportunities for disabled job applicants or continued employment for any employee who develops a disabling condition.

Whilst every effort has been made to outline the key duties and responsibilities of the role, it is not an exhaustive list. The duties and responsibilities of the role may vary from time to time, commensurate with and without changing the general character of the duties or the level of responsibility entailed, and would not in itself justify a reconsideration of the grading of the post.

The post holder may be required to perform any other reasonable tasks after consultation.

This job description allocates duties and responsibilities but does not direct the particular amount of time to be spent on carrying them out and no part of it may be so constructed.

All staff participate in the school’s performance management scheme.

Saint Martin’s has a robust Child Protection Policy and verification of applicants’ suitability to work with young people will always be sought.

5 | P a g e

Page 6: Job Title:Receptionist/General Admin€¦  · Web viewReceptionist/ General Administration. Candidate Information Brief. Dear Candidate . Thank you for taking the time to find out

St Thomas AquinasCatholic Multi Academy Trust

Person SpecificationReceptionist

A Training and Qualifications Essential

Desirable

Five GCSEs including a minimum of GCSE (or equivalent) grade C in maths and English YEvidence of commitment to continuing professional and personal development Y

B Experience Essential

Desirable

Experience of working in a busy office environment Y

Experience of working on a school reception Y

C Professional Knowledge and Skills Essential

Desirable

A commitment to continual professional development Y

Good ICT skills Y

Excellent verbal and written communication skills Y

To be First Aid trained or willing to qualify as a First Aider Y

Excellent planning, organisation and negotiation skills Y

Knowledge of school administrative systems Y

D Personal Attributes Essential

Desirable

Willingness to support Catholic life in schools YProfessional, friendly and approachable and able to relate well to staff, students and visitors Y

Excellent telephone manner Y

Able to adapt to changing circumstances and new ideas Y

Attention to detail Y

Can-do attitude and solution focused approach YAbility to be respectful and promote equality of opportunity and diversity Y

E Safeguarding Essential

Desirable

Understanding of responsibilities of the Trust and schools in ensuringcompliance with all relevant legislation

Y

6 | P a g e