job title: driver/ fitter
TRANSCRIPT
Job Title: Driver/ Fitter
Grade & Position Number: Grade B
Reports To: Logistics Supervisor
Role Responsibilities: Budget £0 FTE 0
Job Purpose
Essex Equipment Service delivers and installs vital equipment and adaptations to Service Users within their homes to aid independence, following an assessment from an Occupational Therapist. The role of the driver / fitter is delivering and fitting equipment into service users’ homes. Daily housekeeping with regards to the cleanliness of the vehicle. To be aware of and implement the relevant Health & Safety policy requirements.
Principal accountabilities
Drive a vehicle, which the gross laden weight will not exceed 3.5 tonnes.
Manage workload to achieve department’s target.
To be able to be contacted at all times during normal working hours.
Direct responsibility of confidentiality and security of manual and computerisedinformation in accordance with ECL policies on data protection and confidentiality ofinformation.
Have a wide awareness of the services that are provided by Essex EquipmentService and confidently work within that parameter.
Loading and unloading of vehicle ensuring equipment loaded is in an acceptablecondition for the service user and that the quantities loaded agree with thedelivery/collection documentation.
Ensuring that all used equipment collected onto the vehicle is “double bagged” toprevent cross contamination of the clean equipment to be delivered.
Deliver and install equipment into service users homes
Collect equipment from Service Users homes.
Accurately completing all delivery/collection paperwork, including No Reply Cards,and Manual collection paperwork.
Ensuring all deliveries/collections are carried out within the agreed specifiedtimescales.
Ensure vehicle is kept clean at all times.
When the vehicle has been used for collections ensure it is decontaminated/disinfected in accordance with MHRA guidelines (MHRA DB2003(06))
Other Duties
Working as part of a two man team or within the warehouse area when required.
Attend training in Health and Safety, manual handling and infectious diseases.
Participate in inductions and briefings.
Any other duties as may be required by management from time to timecommensurate with the grade and responsibilities.
As a driver/fitter you may be required to work in other areas/teams if your vehicle is off the road for servicing/repairs.
ECL is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.’
Person Specification
Qualifications/Experience
English and Math’s at GCSE grade A-E, or demonstrably equivalent abilities
Computer Literate
Full UK Driving Licence with valid category B (maximum authorised mass not toexceed 3.5 tonne or 7,700lb) * Maximum of 6 penalty points.
Skills and Knowledge
Ability to record accurately in a legible manner
Knowledge / experience of working with Service Users with a variety of needs
Communication Skills
Self motivated and ability to work under pressure
Good time keeping
Good understanding of stock control
Knowledge of Health & Safety issues
Working experience of manual handling
Stock taking & audit knowledge/experience
Working as part of a team
Ability to effectively route daily workload to achieve maximum output
Experience of multi drop deliveries
* This will be checked at the time of your interview.
Drivers’ exceeding 12 penalty points and subsequently banned from driving will be required to tender their resignation.
ECL is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.’
ECL Values and Behaviours – Aspire
ASPIRE Competencies Adaptable Changes behavioural style or method of approach when
necessary to achieve goals
Responds to and embraces change with a positive attitude and a willingness to learn new ways to accomplish work activities and objectives Always looking for ways to improve services to the customer Openly communicates changes to methods of delivery in a consultative way with customers and shows a willingness to adjust
Supportive Identifies ways to work collaboratively with colleagues, services and partners to deliver common objectives
Demonstrates self- awareness and recognises how own behaviours impact on others
Is tactful, compassionate and sensitive, and treats others with respect
Consistently displays empathy when dealing with others and demonstrates an encouraging and reassuring attitude
Performs Understands what is expected of the role and how this links in with the wider organisations vision and outcomes
Meets and where possible exceeds, targets and objectives and delivers work accurately and to deadlines
Takes pride in achieving results and celebrates the success of others
Consistently delivers a high quality caring service
Integrity Upholds the highest standards of professionalism, is respectful of all customers and stakeholders and their opinions and decisions
Builds effective working relationships based on trust and confidence and communicates with customers, colleagues and stakeholders in an honest and open way
Acts as a role model to other colleagues and is passionate about our services
Responsive Effectively manages customer expectations and responds to their needs in a timely and caring manner
Consistently communicates in a clear and concise style
Focuses attention on meeting agreed priorities and objectives in the most effective and efficient way
Asks for help and responds to the requests from others
Enterprising Actively seeks out opportunities to continuously improve our services
Takes responsibility for own performance, identifying areas to improve and actively seeks out ways to develop these
Identifies problems at the earliest opportunity and thinks creatively in order to solve them
Understands and embraces the use of technology in creating future value