Job Search Communication

Why Are Communication Skills Important in a Job Search?

Types of Professional Communication Interpersonal

Interview Meeting Networking

Verbal Phone

Written Email Letters Proposals

Social Networking Presentations

Mixing and Managing Generations of Employees

4 generations currently in the workplace Veterans (1922-1945) Baby Boomers (1946-1964) Generation X (1965-1980) Generation Y (1981-2000)

Each has distinct attitudes, behaviors, expectations, habits and motivations

Interpersonal Communication 1st Impressions

Handshake Eye Contact Dress & Grooming

Elevator Pitch Body Language

Phone Communication Don’ts Answering your phone during a meeting

Turn Ringer OFF! (including vibrate mode) Announce Emergencies

Leaving poor voicemail messages talking too fast Forgetting to leave name/number/reason for call

Text messages

Written Communication Cover Letters Thank You Notes Acceptance Letters/Letters of Declination Email

E-mail History When was e-mail first used?

Network-wide email began in 1966

Over 40 billion person-to-person e-mails sent daily

More than 30% of the average person’s day involves email related work

E-Mail Etiquette Address Abuse

Reply To All, CC, and BCC

Length of Message One-Liners

Response Time Abbreviations/Emoticons Grammar, Punctuation,

and Spelling

Attachments Signatures Conflict Issues Privacy

Non-Business Related Messages

Deleting Messages

Formal Presentations Be Polished and Confident

Know your material (practice) Appearance

Filler Words Silence/Pauses

PowerPoint Format 6 bullets per slide/8 words per bullet

Notes/Flashcards Closing

“Tell them what you’re gonna tell them, tell them, tell them what you told them”

Social Networking Facebook/MySpace Linked-In