job family - human resources · job profile: human resources generalist, sr. analyst job summary...

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Table of Contents Job Family - Human Resources Job architecture is a University initiative that creates transparency and understanding about how staff positions are organized by job family, career track, and job level. A job family is a broad grouping of job profiles that span across the University, and use the same skills and knowledge to deliver a specific expertise type. A career track is a group of related job profiles in the same job family that represent the same nature of work with varying levels of contributions. This table of contents organizes job profiles in the Human Resources job family by career track. Career Track Career Track Definition Job Profile (with Link) Human Resources Generalist Serves as generalist and strategic consultant to one or multiple units across the University in driving talent processes. Partners with unit and divisional leadership, and Central HR to ensure talent is high performing and driving unit and divisional short and long-term goals. Oversees full life cycle of employees (from onboarding through and including offboarding) within unit or division and oftentimes serves as the brand ambassador for Human Resources. Note: Some larger units or divisions may have M2-M4 if people management responsibility or complex divisional oversight (the five divisions are BSD, PSD, SSD, ARD and The College). Human Resources Generalist, Director Human Resources Generalist, Sr. Manager Human Resources Generalist, Manager Human Resources Generalist, Specialist Human Resources Generalist, Sr. Analyst Human Resources Generalist, Analyst Human Resources Generalist, Business Coordinator Training Oversees the design and delivery of training offerings for all employees. Designs and implements a strategy for targeted market training courses and evaluates the efficacy of current programs. Coordinates in-person and web-based trainings and provide necessary materials and instruction to those individual trainers. Training, Manager Training, Specialist Training, Sr. Analyst Training, Analyst

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Page 1: Job Family - Human Resources · Job Profile: Human Resources Generalist, Sr. Analyst Job Summary The job performs a broad range of operational activities to design, implement, and

Table of Contents

Job Family - Human Resources

Job architecture is a University initiative that creates transparency and understanding about how staff positions are organized by job family, career track, and job level. A job family is a broad grouping of job profiles that span across the University, and use the same skills and knowledge to deliver a specific expertise type. A career track is a group of related job profiles in the same job family that represent the same nature of work with varying levels of contributions. This table of contents organizes job profiles in the Human Resources job family by career track.

Career Track Career Track Definition Job Profile (with Link)

Human Resources Generalist

Serves as generalist and strategic consultant to one or multiple units across the University in driving talent processes. Partners with unit and divisional leadership, and Central HR to ensure talent is high performing and driving unit and divisional short and long-term goals. Oversees full life cycle of employees (from onboarding through and including offboarding) within unit or division and oftentimes serves as the brand ambassador for Human Resources. Note: Some larger units or divisions may have M2-M4 if people management responsibility or complex divisional oversight (the five divisions are BSD, PSD, SSD, ARD and The College).

Human Resources Generalist, Director

Human Resources Generalist, Sr. Manager

Human Resources Generalist, Manager

Human Resources Generalist, Specialist

Human Resources Generalist, Sr. Analyst

Human Resources Generalist, Analyst

Human Resources Generalist, Business Coordinator

Training Oversees the design and delivery of training offerings for all employees. Designs and implements a strategy for targeted market training courses and evaluates the efficacy of current programs. Coordinates in-person and web-based trainings and provide necessary materials and instruction to those individual trainers.

Training, Manager

Training, Specialist

Training, Sr. Analyst

Training, Analyst

Page 2: Job Family - Human Resources · Job Profile: Human Resources Generalist, Sr. Analyst Job Summary The job performs a broad range of operational activities to design, implement, and

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Job Profile: Human Resources Generalist, Director

Job Summary

The job provides leadership and direction through managers responsible for designing, implementing, and monitoring a variety of human resource programs. Develops department plans to address long-term human resource needs and trends. Is accountable for the performance and results of multiple human resources related teams.

FLSA Status Role Impact

Exempt Non-Exempt People Manager Individual Contributor

Job Code Job Level

HRHRGM4 M4

Job Family Description Job Level Description

Designs and implements strategic human resource programs and policies for staff to ensure talent alignment with University mission and goals. Serves as strategic thought partners throughout campus to enable high performing talent. Collaborates with unit and divisional leadership on organizational strategy, talent acquisition, learning and development, performance management, compensation, benefits, and employee and labor relations.

Provides leadership and direction through managers. Is accountable for the performance and results of related departments. Executes functional plans and contributes to the development of unit strategy. Decisions are guided by division, school or sub-function strategy and priorities.

Responsibilities

1. Manages employees through subordinates, usually other managers. Establishes performance goals, allocates resources and assesses policies for direct subordinates. Monitors human resources responsibilities, performance management, and the supervision of staff members in a unit.

1. Stays abreast of changes in federal, state and local employment laws and regulations. Provides expert opinion and advises unit management and professional staff in matters relating to employment law.

2. Provides leadership for developing short- and long-term human resources plans and operational policies for a unit. Oversees and administers the HR budget for the unit and manages expenses.

3. Provides leadership for the unit in grievances, complaints, or legal issues, and works with the appropriate University offices to coordinate resolutions.

4. Performs other related work as needed.

Education, Experience and Certifications

Education

Minimum requirements include a college or university degree in related field. Experience

Minimum requirements include knowledge and skills developed through 10+ years of work experience in a related job discipline.

Licenses and Certifications

None.

Page 3: Job Family - Human Resources · Job Profile: Human Resources Generalist, Sr. Analyst Job Summary The job performs a broad range of operational activities to design, implement, and

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Job Profile: Human Resources Generalist, Sr. Manager

Job Summary

The job manages multiple teams of managers and professional staff responsible for designing, implementing, and monitoring a variety of human resource programs. Develops department plans to address long-term human resource needs and trends. Is accountable for the performance and results of multiple human resources related teams.

FLSA Status Role Impact

Exempt Non-Exempt People Manager Individual Contributor

Job Code Job Level

HRHRGM3 M3

Job Family Description Job Level Description

Designs and implements strategic human resource programs and policies for staff to ensure talent alignment with University mission and goals. Serves as strategic thought partners throughout campus to enable high performing talent. Collaborates with unit and divisional leadership on organizational strategy, talent acquisition, learning and development, performance management, compensation, benefits, and employee and labor relations.

Provides leadership to managers and professional staff. Is accountable for the performance and results of multiple related teams. Develops departmental plans, including business, operational and/or organizational priorities. Decisions are guided by resource availability and functional objectives.

Responsibilities

5. Manages managers and professional staff. Establishes performance goals, allocates resources and assesses policies for direct subordinates. Monitors human resources responsibilities, performance management, and the supervision of staff members in a unit.

6. Advises unit management and professional staff on the strategy of the unit and on federal, state and local employment laws and regulations.

7. Develops and implements short- and long-term human resources plans and operational policies for a unit. Develops and administers the HR budget for the unit and manages expenses.

8. Represents the unit in grievances, complaints, or legal issues, and works with the appropriate University offices to coordinate resolutions.

9. Performs other related work as needed.

Education, Experience and Certifications

Education

Minimum requirements include a college or university degree in related field. Experience

Minimum requirements include knowledge and skills developed through 7+ years of work experience in a related job discipline.

Licenses and Certifications

None.

Page 4: Job Family - Human Resources · Job Profile: Human Resources Generalist, Sr. Analyst Job Summary The job performs a broad range of operational activities to design, implement, and

Table of Contents

Job Profile: Human Resources Generalist, Manager

Job Summary

The job manages a team of professional staff responsible for designing, implementing, and monitoring a variety of human resource programs. Develops department plans to address long-term human resource needs and trends.

FLSA Status Role Impact

Exempt Non-Exempt People Manager Individual Contributor

Job Code Job Level

HRHRGM2 M2

Job Family Description Job Level Description

Designs and implements strategic human resource programs and policies for staff to ensure talent alignment with University mission and goals. Serves as strategic thought partners throughout campus to enable high performing talent. Collaborates with unit and divisional leadership on organizational strategy, talent acquisition, learning and development, performance management, compensation, benefits, and employee and labor relations.

Manages professional employees and/or supervisors. Is accountable for the performance and results of a team within own discipline. Adapts departmental plans and priorities to address resource and operational challenges. Decisions are guided by policies, procedures and business plan; receives guidance from manager. Provides technical guidance to employees, colleagues and/or customers.

Responsibilities

10. Manages employees by establishing annual performance goals, allocating resources, assessing annual performance, and determining individual merit, incentive and/or promotional increases.

11. Stays abreast of federal, state and local employment laws and regulations and may advise unit management and professional staff in matters relating.

12. Ensures and may help develop short- and long-term human resources plans and operational policies for a unit. Develops and administers the HR budget for the unit and manages expenses.

13. May represent the unit in grievances, complaints, or legal issues, and works with the appropriate University offices to coordinate resolutions.

14. Performs other related work as needed.

Education, Experience and Certifications

Education

Minimum requirements include a college or university degree in related field. Experience

Minimum requirements include knowledge and skills developed through 7+ years of work experience in a related job discipline.

Licenses and Certifications

None.

Page 5: Job Family - Human Resources · Job Profile: Human Resources Generalist, Sr. Analyst Job Summary The job performs a broad range of operational activities to design, implement, and

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Job Profile: Human Resources Generalist, Specialist

Job Summary

The job works independently to design, implement and monitor a variety of human resource programs. Anticipates and plans for long-term human resource needs and trends in partnership with business management.

FLSA Status Role Impact

Exempt Non-Exempt People Manager Individual Contributor

Job Code Job Level

HRHRGP3 P3

Job Family Description Job Level Description

Designs and implements strategic human resource programs and policies for staff to ensure talent alignment with University mission and goals. Serves as strategic thought partners throughout campus to enable high performing talent. Collaborates with unit and divisional leadership on organizational strategy, talent acquisition, learning and development, performance management, compensation, benefits, and employee and labor relations.

Requires in-depth knowledge and experience. Uses best practices and knowledge of internal or external University issues to improve products or services. Solves complex problems; takes a new perspective using existing solutions. Works independently, receives minimal guidance. Acts as a resource for colleagues with less experience.

Responsibilities

1. Guides staff hiring processes, including developing job descriptions, interviewing and reference checking, handling employment offers, and conducting orientation. Develops templates and drafts routine offer letters. Maintains appropriate human resources data and records, solving a range of problems using best practices.

2. Counsels employees on benefits and compensation. Coordinates with managers and senior colleagues to determine employee compensation. Analyzes data and prepares charts, graphs, and trend lines for management review with a minimal level of guidance.

3. Has a deep understanding of unit's employee/labor relations efforts, including handling grievances, disciplinary warnings, and employee complaints.

4. Develops and administers the HR budget for the department, monitors for variances, and manages employment expenses within established guidelines.

5. Performs other related work as needed.

Education, Experience and Certifications

Education

Minimum requirements include a college or university degree in related field. Experience

Minimum requirements include knowledge and skills developed through 5-7 years of work experience in a related job discipline.

Licenses and Certifications

None.

Page 6: Job Family - Human Resources · Job Profile: Human Resources Generalist, Sr. Analyst Job Summary The job performs a broad range of operational activities to design, implement, and

Table of Contents

Job Profile: Human Resources Generalist, Sr. Analyst

Job Summary

The job performs a broad range of operational activities to design, implement, and monitor a variety of human resource programs. Responsibilities are within the Human Resources Function as a generalist or in a combination of disciplines, allowing the incumbent to acquire higher-level skills.

FLSA Status Role Impact

Exempt Non-Exempt People Manager Individual Contributor

Job Code Job Level

HRHRGP2 P2

Job Family Description Job Level Description

Designs and implements strategic human resource programs and policies for staff to ensure talent alignment with University mission and goals. Serves as strategic thought partners throughout campus to enable high performing talent. Collaborates with unit and divisional leadership on organizational strategy, talent acquisition, learning and development, performance management, compensation, benefits, and employee and labor relations.

Requires knowledge and experience in own discipline; still acquiring higher-level knowledge and skills. Builds knowledge of the organization, processes and customers. Solves a range of straightforward problems. Analyzes possible solutions using standard procedures. Receives a moderate level of guidance and direction.

Responsibilities

1. Supports staff hiring processes, including developing job descriptions, interviewing and reference checking, handling employment offers, and conducting orientation. Drafts templates and routine offer letters. Maintains appropriate human resources data and records, solving a range of straightforward problems using standard procedures.

2. Counsels employees on benefits and compensation. Coordinates with managers and senior colleagues to determine employee compensation. Analyzes data and prepares charts, graphs, and trend lines for management review with a moderate level of guidance.

3. Provides professional support to a unit's employee/labor relations efforts, including handling grievances, disciplinary warnings, and employee complaints.

4. Assists in the development and administration of the HR budget for the department, monitors for variances, and manages employment expenses within established guidelines.

5. Performs other related work as needed.

Education, Experience and Certifications

Education

Minimum requirements include a college or university degree in related field. Experience

Minimum requirements include knowledge and skills developed through 2-5 years of work experience in a related job discipline.

Licenses and Certifications

None.

Page 7: Job Family - Human Resources · Job Profile: Human Resources Generalist, Sr. Analyst Job Summary The job performs a broad range of operational activities to design, implement, and

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Job Profile: Human Resources Generalist, Analyst

Job Summary

The job performs a broad range of operational business activities to design, implement, and monitor a variety of human resource programs. Responsibilities are within the Human Resources Function as a generalist or in a combination of disciplines, allowing the incumbent to acquire higher-level skills.

FLSA Status Role Impact

Exempt Non-Exempt People Manager Individual Contributor

Job Code Job Level

HRHRGP1 P1

Job Family Description Job Level Description

Designs and implements strategic human resource programs and policies for staff to ensure talent alignment with University mission and goals. Serves as strategic thought partners throughout campus to enable high performing talent. Collaborates with unit and divisional leadership on organizational strategy, talent acquisition, learning and development, performance management, compensation, benefits, and employee and labor relations.

Performs routine assignments in the entry level to a professional job progression. Typically requires a college or university degree or the equivalent work experience that provides knowledge and exposure to fundamental theories, principles and concepts. Develops competence by performing structured work assignments. Uses existing procedures to solve routine or standard problems. Receives instruction, guidance and direction from others.

Responsibilities

1. Supports staff hiring processes, including developing job descriptions, interviewing and reference checking, handling employment offers, and conducting orientation. Maintains appropriate human resources data and records.

2. May help counsel employees on benefits and compensation. Coordinates with managers and senior colleagues to determine employee compensation. Analyzes data and prepares charts, graphs, and trend lines for management review with a moderate to high level of guidance.

3. Provides professional support to a unit's employee/labor relations efforts, including handling grievances, disciplinary warnings, and employee complaints.

4. Performs other related work as needed.

Education, Experience and Certifications

Education

Minimum requirements include a college or university degree in related field. Experience

Minimum requirements include knowledge and skills developed through less than 2 years of work experience in a related job discipline.

Licenses and Certifications

None.

Page 8: Job Family - Human Resources · Job Profile: Human Resources Generalist, Sr. Analyst Job Summary The job performs a broad range of operational activities to design, implement, and

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Job Profile: Human Resources Generalist, Business Coordinator

Job Summary

The job provides specialized business support for a range of processes, procedures or programs within the Human Resources function.

FLSA Status Role Impact

Exempt Non-Exempt People Manager Individual Contributor

Job Code Job Level

HRHRGB3 B3

Job Family Description Job Level Description

Designs and implements strategic human resource programs and policies for staff to ensure talent alignment with University mission and goals. Serves as strategic thought partners throughout campus to enable high performing talent. Collaborates with unit and divisional leadership on organizational strategy, talent acquisition, learning and development, performance management, compensation, benefits, and employee and labor relations.

Has developed specialized skills or is multi-skilled developed through job-related training and considerable on-the-job experience. Completes work with a limited degree of supervision. Likely to act as an informal resource for colleagues with less experience.

Responsibilities

1. Provides business support for the human resources function, acting as an initial point of contact for employees in the unit, onboarding new hires, and serving as an informal resource to other team members.

2. Provides a general explanation of benefits to new employees along with a complete benefits package with a limited degree of supervision. May assist the unit HR staff in coordination staff or recruitment efforts.

3. Assists with the preparation and expediting personnel and payroll related forms. Maintains employee personnel records.

4. Ensures unit and University personnel policies and procedures are followed. Schedules meetings, interviews, training, and unit orientations.

5. Performs other related work as needed.

Education, Experience and Certifications

Education

Minimum requirements include vocational training, apprenticeships or the equivalent experience in related field (not typically required to have a four-year degree).

Experience

Minimum requirements include knowledge and skills developed through 5-7 years of work experience in a related job discipline.

Licenses and Certifications

None.

Page 9: Job Family - Human Resources · Job Profile: Human Resources Generalist, Sr. Analyst Job Summary The job performs a broad range of operational activities to design, implement, and

Table of Contents

Job Profile: Training, Manager

Job Summary

The job manages a team of professional staff responsible for the design and delivery of training offerings for all employees. Designs and implements a strategy for targeted market training courses and evaluates the efficacy of current programs. Manages the delivery of in-person and web-based trainings and ensures the provision of necessary materials and instruction to those individual trainers.

FLSA Status Role Impact

Exempt Non-Exempt People Manager Individual Contributor

Job Code Job Level

HRTRAM2 M2

Job Family Description Job Level Description

Designs and implements strategic human resource programs and policies for staff to ensure talent alignment with University mission and goals. Serves as strategic thought partners throughout campus to enable high performing talent. Collaborates with unit and divisional leadership on organizational strategy, talent acquisition, learning and development, performance management, compensation, benefits, and employee and labor relations.

Manages professional employees and/or supervisors. Is accountable for the performance and results of a team within own discipline. Adapts departmental plans and priorities to address resource and operational challenges. Decisions are guided by policies, procedures and business plan; receives guidance from manager. Provides technical guidance to employees, colleagues and/or customers.

Responsibilities

1. Manages a team of professional staff who develop and implement a training calendar of courses in management development, workforce skills, personal development, and University business administration. Manages the outsourcing of certain courses.

2. Evaluates the success of existing training programs. Designs and implements a strategy for targeted marketing of training courses.

3. Manages the designs and delivery of training using various training methods such as Web-based, other electronic instruction, or classroom-based. Develops competency requirements for training programs.

4. Manages a team responsible for the operations and maintenance of training facilities. Plan the use, maintenance, and development of an online registration system.

5. Performs other related work as needed.

Education, Experience and Certifications

Education

Minimum requirements include a college or university degree in related field. Experience

Minimum requirements include knowledge and skills developed through 7+ years of work experience in a related job discipline.

Licenses and Certifications

None.

Page 10: Job Family - Human Resources · Job Profile: Human Resources Generalist, Sr. Analyst Job Summary The job performs a broad range of operational activities to design, implement, and

Table of Contents

Job Profile: Training, Specialist

Job Summary

The job manages the design and delivery of training offerings for all employees. Develops and implements a strategy for targeted market training courses and evaluates the efficacy of current programs. Coordinates in-person and web-based trainings and provides necessary materials and instruction to those individual trainers.

FLSA Status Role Impact

Exempt Non-Exempt People Manager Individual Contributor

Job Code Job Level

HRTRAP3 P3

Job Family Description Job Level Description

Designs and implements strategic human resource programs and policies for staff to ensure talent alignment with University mission and goals. Serves as strategic thought partners throughout campus to enable high performing talent. Collaborates with unit and divisional leadership on organizational strategy, talent acquisition, learning and development, performance management, compensation, benefits, and employee and labor relations.

Requires in-depth knowledge and experience. Uses best practices and knowledge of internal or external University issues to improve products or services. Solves complex problems; takes a new perspective using existing solutions. Works independently, receives minimal guidance. Acts as a resource for colleagues with less experience.

Responsibilities

1. Works with minimal guidance to design and evaluate instructional programs, materials, and methods for the implementation of University-wide business systems and processes.

2. Manages front-end needs assessments, identifying key learning outcomes, writing training objectives, applying and modifying various instructional design methods, designing practice activities and scenarios, sequencing instructional content, and writing tests and learning assessments.

3. Develops and updates online manuals and user reference documentation. 4. Acts as a resource for colleagues and system users, and replies to inquiries related to use of the systems. 5. Performs other related work as needed.

Education, Experience and Certifications

Education

Minimum requirements include a college or university degree in related field. Experience

Minimum requirements include knowledge and skills developed through 5-7 years of work experience in a related job discipline.

Licenses and Certifications

None.

Page 11: Job Family - Human Resources · Job Profile: Human Resources Generalist, Sr. Analyst Job Summary The job performs a broad range of operational activities to design, implement, and

Table of Contents

Job Profile: Training, Sr. Analyst

Job Summary

The job provides professional support and solves straightforward problems in the design and delivery of training offerings for all employees. Develops and implements a strategy for targeted market training courses and evaluates the efficacy of current programs. Coordinates in-person and web-based trainings and provides necessary materials and instruction to those individual trainers.

FLSA Status Role Impact

Exempt Non-Exempt People Manager Individual Contributor

Job Code Job Level

HRTRAP2 P2

Job Family Description Job Level Description

Designs and implements strategic human resource programs and policies for staff to ensure talent alignment with University mission and goals. Serves as strategic thought partners throughout campus to enable high performing talent. Collaborates with unit and divisional leadership on organizational strategy, talent acquisition, learning and development, performance management, compensation, benefits, and employee and labor relations.

Requires knowledge and experience in own discipline; still acquiring higher-level knowledge and skills. Builds knowledge of the organization, processes and customers. Solves a range of straightforward problems. Analyzes possible solutions using standard procedures. Receives a moderate level of guidance and direction.

Responsibilities

1. Works with moderate guidance to design and evaluate instructional programs, materials, and methods for the implementation of University-wide business systems and processes.

2. Administers front-end needs assessments, identifying key learning outcomes, writing training objectives, applying and modifying various instructional design methods, designing practice activities and scenarios, sequencing instructional content, and writing tests and learning assessments.

3. Defines new content for and updates to online manuals and user reference documentation. 4. Acts as a resource for system users and replies to inquiries related to use of the systems. 5. Performs other related work as needed.

Education, Experience and Certifications

Education

Minimum requirements include a college or university degree in related field. Experience

Minimum requirements include knowledge and skills developed through 2-5 years of work experience in a related job discipline.

Licenses and Certifications

None.

Page 12: Job Family - Human Resources · Job Profile: Human Resources Generalist, Sr. Analyst Job Summary The job performs a broad range of operational activities to design, implement, and

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Job Profile: Training, Analyst

Job Summary

The job performs routine assignments related to the design and delivery of training offerings for all employees. Assists in the developing and implementing a strategy for targeted market training courses and evaluates the efficacy of current programs. Coordinates in-person and web-based trainings and provides necessary materials and instruction to those individual trainers.

FLSA Status Role Impact

Exempt Non-Exempt People Manager Individual Contributor

Job Code Job Level

HRTRAP1 P1

Job Family Description Job Level Description

Designs and implements strategic human resource programs and policies for staff to ensure talent alignment with University mission and goals. Serves as strategic thought partners throughout campus to enable high performing talent. Collaborates with unit and divisional leadership on organizational strategy, talent acquisition, learning and development, performance management, compensation, benefits, and employee and labor relations.

Performs routine assignments in the entry level to a professional job progression. Typically requires a college or university degree or the equivalent work experience that provides knowledge and exposure to fundamental theories, principles and concepts. Develops competence by performing structured work assignments. Uses existing procedures to solve routine or standard problems. Receives instruction, guidance and direction from others.

Responsibilities

1. Works with a high level of guidance to design and evaluate instructional programs, materials, and methods for the implementation of University-wide business systems and processes.

2. Performs front-end needs assessments, identifying key learning outcomes, writing training objectives, applying and modifying various instructional design methods, designing practice activities and scenarios, sequencing instructional content, and writing tests and learning assessments.

3. Drafts new content for and updates to online manuals and user reference documentation. 4. Acts as a resource for system users and replies to inquiries related to use of the systems. 5. Performs other related work as needed.

Education, Experience and Certifications

Education

Minimum requirements include a college or university degree in related field. Experience

Minimum requirements include knowledge and skills developed through less than 2 years of work experience in a related job discipline.

Licenses and Certifications

None.